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BEFORE YOU CALL
Self-Clean Problems
Problem
Cause / Solution
Self clean does not work.
Oven control not set properly. See “Self Clean” on page 40.
Oven racks discolored or do
not slide easily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven
cavity before starting a self-clean cycle. Clean by using a mild abrasive cleaner
following manufacturer's instructions. Rinse with clean water, dry, and replace in
oven.
Soil not completely removed
after self clean.
Self clean was interrupted. Review instructions on “Self Clean” on page 40.
Excessive spills on oven bottom. Remove excessive spills before starting self
clean.
Failure to clean soil from the oven frame, the door liner outside the oven door
gasket, and the small area at the front center of the oven bottom. These areas
are not in the self-cleaning area, but get hot enough to burn on residue. Clean
these areas before starting the self-cleaning cycle. Burned-on residue can be
cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to
damage the oven gasket.
Other Problems
Problem
Cause / Solution
Appliance is not level.
Poor installation. Place the oven rack in the center of the oven. Place a level on
the oven rack. Adjust the leveling legs at the base of the appliance until the rack
is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets
are square and have suffi
cient room for appliance clearance.
Cannot move appliance
easily. Appliance must be
accessible for service.
Cabinets not square or are built in too tightly. Contact the builder or installer to
make the appliance accessible.
Oven light does not work.
Be sure the oven light is secure in the socket. See “Replacing the Oven Light” on
page 62.
