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BEFORE YOU CALL
Solutions to Common Problems:
Before calling for service, review the list below to save time and expense. Problems and possible solutions are provided.
Problem
Solution
Oven control panel beeps and
displays F or E error codes.
Oven control has detected a fault or error condition. Press the
off
key to clear the error code.
Press
bake
or
broil
function. If the F or E code error repeats, turn off power to the appliance,
wait 5 minutes, and then reapply power. Set clock with correct time of day. Try
bake
or
broil
again. If fault recurs, press
off
and call for service.
Poor baking results.
Many factors effect baking results. Use proper oven rack position. Center food in the oven and
space pans to allow air to circulate. Preheat oven to the set temperature before placing food in
the oven. Try adjusting the recipe's recommended temperature or baking time. See
“Adjusting
Oven Temperature”
on
page 33
if you feel the oven is too hot or cold.
In your oven is cooking poorly, perform the following check: Press
broil
:
550
should be
displayed. Place your hand near the handle on the oven door. Between the door and the control
panel you should feel a rush of air on your hand. If so, your unit is functioning properly and you
have had a power failure in your home. If no air rush happens, call a service technician to
replace your cooling fan.
Appliance is not level
Be sure floor is level, strong and stable enough to adequately support range. If floor is sagging
or sloping, contact a carpenter to correct the situation.
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of appliance until the oven rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square and
have sufficient room for appliance clearance.
Cannot move appliance easily/ Inac-
cessible for service
Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet
Flames inside oven or smoking from
oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present when using
broil, see
“Setting Broil”
on
page 27
.
Self clean does not work.
Oven control not set properly. See
“Self Cleaning Operation”
on
page 35
.
Oven light does not work.
Be sure the oven light is secure in the socket. See
“Replacing the Oven Light”
on
page 39
.
Surface cookware seems too hot or
not hot enough
Incorrect induction cooktop power level setting. Adjust power level setting higher or lower as
needed.
Areas of discoloration with a metallic
sheen
Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning creme.
Use cookware with clean, dry bottoms.
Brown streaks or specks on the
cooktop.
Boil overs are cooked onto surface. Use razor blade scraper to remove soil.
See “Cooktop
Cleaning”
on
page 38
.
Convection fan does not rotate.
Oven door is open. Convection fan will turn off if oven door is opened when convection is
active. Close oven door.
Fan noise occurring after the oven is
turned off.
Some models are equipped with a cooling fan that runs during the cooking process to cool
internal electronic components. It is normal for this fan to continue to run for an extended period
of time, even when the oven is off.
