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BEFORE YOU CALL

Solutions to Common Problems: 

Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided 
with the problem listed.

Problem

Cause / Solution

Entire appliance does not 
operate. 

Appliance not connected. Make sure power cord is plugged properly into outlet. 
Check your fuse box or breaker box to make sure the circuit is active.

Electrical power outage. Check house lights to be sure. Call your local electric 
company for service outage information.

Oven Problems

Poor baking results.

Many factors affect baking results. Use proper oven rack position. Center food in the 
oven and space pans to allow air to circulate. Preheat the oven to the set temperature 
before placing food in the oven. Try adjusting the recipe's recommended temperature 
or baking time. 

Flames inside oven or smoking 
from oven vent. 

Excessive spills in oven. Grease or food spilled onto the oven bottom or oven cavity. 
Wipe up excessive spills before starting the oven. If flames or excessive smoke are 
present when using broil, see 

“Setting Broil” 

on 

page 20

.

Oven smokes excessively when 
broiling.

Incorrect setting. Follow the 

“Setting Broil” 

instructions on 

page 20

Meat too close to the broil element or burner. Reposition the broil pan to provide 
proper clearance between the meat and broil element or burner. Remove excess fat 
from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.

Grease build up on oven surfaces. Regular cleaning is necessary when broiling 
frequently. Grease or food splatters will cause excessive smoking.

Oven control panel beeps and 
displays any F or E code error.

Oven control has detected a fault or error condition. To clear the error, press the 

OFF

 

key on the control panel. Once the error code is cleared, try the bake or broil function. 
If the F or E code error repeats, turn off the power to appliance, wait 5 minutes, and 
then repower the appliance. Set the clock with correct time of day. Try the bake or 
broil function again. If the fault recurs, press the 

OFF 

key to clear.

Oven portion of appliance does 
not operate.

The time of day is not set. The clock must be set in order to operate the oven. See 

“Setting the Time” 

on 

page 16

.

Be sure the oven controls are set properly for the desired function. See 

“Setting Oven 

Controls” 

starting on 

page 16

 and review instructions for the desired cooking function 

in this manual or see 

“Entire appliance does not operate.” 

in this checklist.

Convection fan does not rotate.

Oven door is open. The convection fan will turn off if the oven door is opened when 
convection is active. Close the oven door.

On gas models, the convection fan will begin to rotate about 6 minutes into the 
preheating process.

Summary of Contents for CFEH2411UW

Page 1: ...da 1 800 265 8352 Use Care 808575806 Rev A Jan 2019 TABLE OF CONTENTS Important Safety Instructions 3 Cooking Recommendations 8 Before Setting Surface Controls 11 Setting Surface Controls 14 Before Setting Oven Controls 15 Setting Oven Controls 16 Care and Cleaning 25 Before You Call 31 Warranty 34 ...

Page 2: ...e 30 This section helps step you through some common problems that might occur If you do need service help is only a phone call away Call Frigidaire customer services at 1 800 944 9044 Product Registration Registering your product with Frigidaire enhances our ability to serve you You can register online at http www frigidaire com or by dropping your product registra tion card in the mail Record mo...

Page 3: ...sult in minor or moderate injury Indicates installation operation maintenance or valuable information that is not hazard related Indicates a short informal reference something written down to assist the memory or for future refer ence WARNING CAUTION IMPORTANT NOTE WARNING Tip Over Hazard A child or adult can tip the range and be killed Verify the anti tip device has been installed to floor or wal...

Page 4: ...anadian Electrical code Part 1 latest editions and local electrical code requirements Install only per installation instructions provided in the literature package for this appliance For personal safety this appliance must be properly grounded For maximum safety the power cord must be securely connected to an electrical outlet or junction box that is the correct voltage is correctly polarized and ...

Page 5: ... and entire rack with materials such as aluminum foil Doing so blocks air flow through the oven and may cause carbon monoxide poisoning Aluminum foil linings may also trap heat causing a fire hazard WARNING Do not use oven or warmer drawer if equipped for storage Never use your appliance as a space heater to heat or warm the room Doing so may result in carbon monoxide poisoning and overheating of ...

Page 6: ...IMPORTANT INSTRUCTIONS FOR USING YOUR COIL COOKTOP Make sure reflector pans or drip bowls are in place absence of these pans or bowls during cooking may subject wiring or components underneath to damage Carefully check the reflector pans drip bowls and coils for packaging material Remove all packaging material before using the cooktop Protective Liners Do not use aluminum foil to line surface drip...

Page 7: ...Be aware that excess residue from cleaners and aerosols may ignite causing damage and injury Clean venitlating hoods frequently Grease should not be allowed to accumulate on hood or filter Follow the manufacturer s instructions for cleaning vent hoods IMPORTANT INSTRUCTIONS FOR SERVICE AND MAINTENANCE Do not repair or replace any part of the appliance unless specifically recommended in the manuals...

Page 8: ...keware cooks hotter than shiny bakeware Reduce the cooking temperature by 25 F 13 14 C when using dark bakeware Glass bakeware Glass bakeware cooks hotter than shiny bakeware Glass is convenient as the same piece of bakeware can be used for cooking serving and storing food Reduce the cooking temperature by 25 F 13 14 C when using glass bakeware Insulated bakeware Insulated bakeware cooks cooler th...

Page 9: ...r baking powder in recipe Reduce rising time or punch down dough and allow it to rise twice Cooking Results Small adjustments may fix a problem with food not being as done as you like or more done than you like Result Recommendation Food too light Use the middle to maximum cook time recommended on packaging or recipe Food too dark Use the minimum cook time recommended on packaging or recipe Cookin...

Page 10: ...d from Frigid aire com Convection Cooking Convection attributes Convection cooking uses a fan to circulate hot air around the oven and food It browns food more evenly and reduces hot spots in the oven Convection saves time when using multiple racks or cooking several food items at once Convection bake Reduce cooking temperature by 25 F 13 14 C from the recipe unless the recipe is written for conve...

Page 11: ...ain enamel coating must be smooth to avoid scratching ceramic cooktops Glass Slow heat conductor Not recommended for ceramic cooktop surfaces because it may scratch the glass The size and type of cookware used will influ ence the radiant element power level setting needed for best cooking results Be sure to follow the recommendations for using proper cookware as illustrated in Figure 2 and Figure ...

Page 12: ...n use and their settings are all factors that will affect the amount of heat that will spread to areas beyond the surface elements The areas surrounding the elements may become hot enough to cause burns Hot Surface Indicator Light Your appliance is equipped with a radiant surface control indicator light which is located on the control panel Figure 5 The hot surface indicator light will glow when a...

Page 13: ...es Start with hot tap water to bring water to boil more quickly Use the highest heat seating when first bringing the water to a boil Once boiling is achieved reduce heat to lowest possible setting to maintain that boil Use tested recipes and follow instructions carefully Check with your local Cooperative Agricultural Extension Service or a manufacturer of glass jars for the latest canning informat...

Page 14: ...more elements are turned on A quick glance at these indicator lights when cooking is finished is an easy check to be sure all surface elements are turned off Figure 6 Surface control knobs Figure 7 Control knob shown is typical only Table 1 Recommended settings for surface elements Setting Type of Cooking HIGH HI Start most foods bring water to a boil and pan broiling MEDIUM HIGH 8 10 Continue a r...

Page 15: ...ck into place Be sure oven racks are level before using Flat Oven Rack Air Circulation in the Oven The rack has a special shape in the rear which helps with the heat circulation Do not push the baking tray all the way to the back wall of the cavity This prevents the heat from circulating around the tray The food may be burnt especially in the rear part of the tray For best air circulation when bak...

Page 16: ... function best for thicker cuts of meat fish and poultry Convec tion broiling gently browns the exterior and seals in the juices Operating the Oven Light Setting the Time You must set the time before you operate the oven When you connect the appliance to the electrical supply or after a power outage the display flashes automatically To set the time 1 Press timer on off The timer activate symbol wi...

Page 17: ...d function option appears 2 Press and hold and at the same time The timer function will go out after several seconds To change the acoustic signal 1 To hear the current signal press and hold 2 Repeatedly press to change the signal 3 Release The last tone you heard will be the new signal 4 Wait five seconds for the setting to be confirmed Table 2 Timer Functions Function Application Minute Timer Us...

Page 18: ...n temp knobs to the OFF positions Always use pot holders or oven mitts when using the oven When cooking the oven interior oven racks and cooktop will become very hot which can cause burns Do not bake foods directly on the oven bottom To avoid damaging the oven interior and surfaces always bake foods in the oven using bakeware posi tioned on an oven rack Figure 13 Oven mode knob CAUTION CAUTION Fig...

Page 19: ...more heat than shiny bakeware resulting in dark or over browning of foods It may be necessary to reduce the oven temperature or cook time to prevent over browning of some foods Dark pans are recommended for pies Shiny pans are recom mended for cakes cookies and muffins Do not open the oven door too often Opening the door will reduce the temperature in the oven Glass bakeware is a slow heat conduct...

Page 20: ...on the fire or use a fire extinguisher Do not put water or flour on the fire Flour may be explosive and water can cause a grease fire to spread and cause personal injury The broiler pan and the insert allow grease to drain and be kept away from the high heat of the broiler Do not use the pan without the insert Do not cover the insert with aluminum foil the exposed grease could ignite Always use po...

Page 21: ...or 8 to 10 minutes before baking Preheating is not necessary when roasting cooking casseroles or broiling most foods 3 Turn the oven mode knob to the conv bake position Figure 20 4 Turn the oven temp knob to the desired temperature position Figure 21 When using convection bake decrease your normal cooking times Adjust the cook time for desired doneness as needed Time reductions will vary depending...

Page 22: ...nded temperature by 25 for best results Follow the recipe s instructions using the minimum recommended cook time When using Conv Bake cook time reductions may vary depending on the amount and type of food being cooked Fully preheat the oven for 8 10 minutes before baking items like cookies biscuits and breads Dark or dull pans absorb more heat than shiny bakeware resulting in dark or over browning...

Page 23: ...roasting and cooking casseroles Preheating is necessary when broiling 3 Turn the oven mode knob to the roast position Figure 25 4 Turn the oven temp knob to the desired temperature setting Figure 26 5 To cancel the roasting function turn the oven mode and oven temp knobs to the OFF positions Always use pot holders or oven mitts when using the oven When cooking the oven interior oven racks and cook...

Page 24: ...on broil 1 Arrange the oven rack while oven is still cool Turn the oven mode knob to the conv broil position 2 Turn the oven temp knob to the desired temperature position For optimum results preheat broil for 2 to 5 minutes before adding food 3 Place the insert on the broil pan if equipped then place the food on the broil pan insert if using a broiler pan and insert To purchase a broiling pan and ...

Page 25: ...oth Do not use any store bought cleaners like stainless steel cleaners or any other types of cleaners containing any abrasive chlo rides chlorine or ammonia It is recommended to use mild dish soap and water or a 50 50 solution of water and vinegar Cooktop Do not use spray oven cleaners on the cooktop Porcelain enamel broiler pan and insert available by mail order Door liner and body parts Gentle s...

Page 26: ...cleaners on any of these materials they can scratch Clean using hot soapy water and a cloth or sponge Be sure to squeeze excess water from cloth or sponge before wiping control panel especially when wiping around the controls area Excess water in or around the controls may cause damage to the appliance When rinsing use clean water and a cloth or sponge and be sure to squeeze excess water from clot...

Page 27: ...ent through the opening in the drip bowl Figure 28 2 Align the surface element support to rest on the rim inside the drip bowl Note At this time in the procedures if your drip bowl is equipped with a Hold Down Clip align the element support opposite the terminal end with the slot in the Hold Down Clip and snap into place 3 After the surface element is positioned in the drip bowl line up the termin...

Page 28: ... lamp glass cover and the cavity 2 Turn electrical power off at the main source or unplug the appliance 3 Turn the lamp glass cover counterclockwise to remove it 4 Clean the glass cover 5 Replace the lamp with a suitable 300 C heat resistant lamp 6 Replace glass oven lamp glass cover 7 Turn power back on again at the main source or plug the appliance back in Before manually cleaning any part of th...

Page 29: ...e glass panel with water and soap Dry the glass panel carefully The door is heavy For safe temporary storage lay the door flat with the inside of the door facing down Do not use the appliance without the internal glass panel Clean the oven door with a wet sponge only Dry it with a soft cloth Do not use steel wool acids or abrasive materials as they can damage the oven surface Clean the oven contro...

Page 30: ...o the roller pins 3 Fully open the oven door horizontal with floor Figure 30 4 Lift and turn push the levers on both of the door hinge locks up towards and into the oven frame to the locked position Figure 31 5 Close the oven door Special door care instructions Most oven doors contain glass that can break Do not close the oven door until all the oven racks are fully in place Do not hit the glass w...

Page 31: ...er than recom mended Cakes not done in center Oven too hot Incorrect pan size Pan not centered in oven Glass cookware slow heat conductor Set oven temperature 25 F 13 C lower than recom mended Use pan size suggested in recipe Use proper rack position and place pan so there are at least 2 5 1 cm of space on all sides of pan Reduce temperature and increase cook time or use shiny bakeware Cakes not l...

Page 32: ...the broil pan to provide proper clearance between the meat and broil element or burner Remove excess fat from meat Cut remaining fatty edges to prevent curling but do not cut into lean Grease build up on oven surfaces Regular cleaning is necessary when broiling frequently Grease or food splatters will cause excessive smoking Oven control panel beeps and displays any F or E code error Oven control ...

Page 33: ...se high enough temperatures to discolor drip bowls DO NOT use cookware of this type Pan sizes should match the size of the element Replacement drip bowls may be purchased from your appliance dealer Other Problems Appliance is not level Be sure the floor is level strong and stable enough to adequately support the range If the floor is sagging or sloping contact a carpenter to correct the situation ...

Page 34: ...other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO ONE YEAR OR THE ...

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