5. Troubleshooting
There may be various reasons for the abnormal operation of the
receiver. Check the receiver according to the procedures shown
below. If the receiver doesn’t work properly after checking it, please
contact the dealer. Don’t open the receiver cover. It may cause a
dangerous situation .
Front Panel Display doesn’t light up:
-Make sure Power Lead is plugged in. An that Power Switch is on.
No Picture:
-Make sure that the receiver is not in standby mode.
-Check the HDMI/AV Lead is correctly connected to correct TV input.
-Check that your TV has the correct corresponding input selected.
-Make sure the UHF Antenna Cable is correctly connected to ANT IN.
No or Bad Signal Message:
-Check all antenna connections, or adjust antenna position.
-Factory default and try to re-scan the channels.
Poor Picture & Sound Quality:
-Check there is nothing obstructing the UHF Antenna.
-Due to bad interference in your area. Installing a filter may solve it.
-Check you’re using RG6 Coax to an outdoor antenna, an that all the
connections are good.
No or Poor Sound:
-Check the volume level of the TV.
-Check the Mute status of the TV and T1000n Receiver.
-Press the audio button to change the Sound Track type.
No Remote operation:
-To manipulate the equipment with the remote control, the control’s
emitting part should be directly pointing towards the receiving part
(IR Sensor) of receiver.
-Replace the batteries in the remote and ensure correctly inserted.
NOTE:
If the problem can not be solved by going through this Trouble
Shooting Guide. Please contact Our Customer Care Centre for more
additional help. Call
0800 Dish TV (3474 88).
