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12

Diagnostic Messages SUV-      Models:     Legend, Passport, TLX, RLX 

 

Message 

 
 
 
 

- - 
 
 
 
HH 
 
 
 
 
 
 
OH 
 
 
IC 
 
 
 
SA 
 
 
 
Sb 
 
 
 
Sn 
 
 
 
 
HL 
 
 
 
LF 
 
 
 
 
 
Dr 
 
 
 
 
 
dY 
 
 

Meaning 

 

No message on display. 
Power has been cut off to the spa. 
 
 
Temperature unknown 
 
 
“Overheat” – The spa has shut down. One of the 
sensors has detected 118ºF at the heater. 
 
 
 
 
“Overheat” – the spa has shut down. One of the 
sensors has detected that the spa water is 110ºF. 
 
“Ice” – Potential Freeze condition detected. 
 
 
Spa is shut down – The sensor that is plugged into the 
Sensor “A” jack is not working. 
 
 
Spa is shut down.  The sensor that is plugged into the 
Sensor “B” jack is not working. 
 
 
Sensors are out of balance. If alternating with spa 
temperature, it may just be a temporary condition. If 
flashing by itself, spa is shut down. 
 
A significant difference between temperature sensors 
has been detected. This could indicate a flow problem. 
 
 
Persistent low flow problems. (Displays on the fifth 
occurrence of “HL” message within 24 hours.)  Heater 
is shut down, but other spa functions continue to run 
normally. 
 
Possible inadequate water, poor flow, or air bubbles in 
detected in the heater. Spa is shut down for 15 
minutes. 
 
 
 
Inadequate water detected in heater. (Displays on third 
occurrence of “dr” message.) Spa is shut down. 
 

Action Required 
 

The control panel will be disabled until power 
returns. Spa settings will be preserved until next 
power up. 
 
After the pump has been running for 2 minutes, 
the temperature will be displayed. 
 
DO NOT ENTER THE WATER. Remove the 
spa cover and allow water to cool.  Once the 
heater has cooled, reset by pushing any button. 
If spa does not reset, shut off the power to the 
spa and call your dealer or service organization. 
 
DO NOT ENTER THE SPA.  Follow same 
instructions as “HH” 
 
No action required.  The pump will 
automatically activate regardless of spa status. 
 
If the problem persists, contact your dealer or 
service organization.  (May appear temporarily 
in an overheat situation and disappear at cool) 
 
If the problem persists, contact your dealer or 
service organization.  (May appear temporarily 
in an overheat situation and disappear at cool) 
 
If problem persists, contact your dealer or 
service organization. 
 
 
Check water level in spa. Refill if necessary. If 
the water level is okay, make sure the pumps 
have been primed. If problem persists, contact 
your dealer or service organization. 
Follow action required for “HL” message. 
Heating capability of the spa will not reset 
automatically; you may press any button to 
reset. 
 
Check water level in spa. Refill if necessary. If 
water level is okay, make sure the pumps have 
been primed. Press any button to reset, or this 
message will automatically reset within 15 
minutes.  If problem persists, contact your dealer 
or service organization.  
Follow actions required for “dr” message. Spa 
will not automatically reset. Press any button to 
reset. 

Note: Message indication on topside control will resemble “Message” in digital characters- inquire with dealer

Summary of Contents for CLX

Page 1: ...Relaxation You Can Afford to Enjoy SM www freeflowspas com OWNER S MANUAL ...

Page 2: ...5 Adding Start up Chemicals 17 16 Cleaning or Winterizing 18 17 Spa Maintenance 19 20 18 Troubleshooting 21 19 Limited Warranty 22 20 Passport Diagram Measurements 23 21 Legend Diagram Measurements 24 22 TLX Diagram Measurements 25 23 RLX Diagram Measurements 26 24 CLX Diagram Measurements 27 Most cities counties states and countries require permits for exterior construction and electrical circuit...

Page 3: ...vide you with the information you will need to ensure the safe secure use of your new hot tub IMPORTANT Freeflow Products Freeflow Spas Incorporated reserves the right to change specifications or design without notification and without any obligation SPA DIMENSIONS Model Width Length Height Dry Weight PASSPORT 75 INCHES 75 INCHES 34 INCHES 365 lbs LEGEND 78 INCHES ROUND 35 INCHES 350 lbs TLX 75 IN...

Page 4: ...nstallations require adequate ventilation When the hot tub is in use considerable amounts of moisture are produced This moisture can damage walls and ceiling surfaces over time Special paint is available to resist moisture damage Remember that hot tubs periodically require drainage so plan your environment accordingly PRIVACY Think of your surroundings during all seasons to determine your best pri...

Page 5: ...NTRACTOR PREPARE THE FOUNDATION FOR YOUR HOT TUB There is a 4 10cm minimum depth requirement for a concrete pad Placing the Hot Tub CHECK THE DIMENSIONS OF YOUR HOT TUB Compare the hot tub dimensions to the width of gates sidewalks and doorways along the delivery route used to bring the hot tub into your yard It may be necessary for you to remove a gate or partially remove a fence in order to prov...

Page 6: ...on within 5 feet 1 5m of the hot tub 7 WARNING To reduce the risk of Injury a Before using your hot tub you should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices varies 5º F 3º C b The water in the hot tub should never exceed 104 F 40 C Water temperatures between 100 F 37º C and 104 F 40 C are considered safe for a healthy adu...

Page 7: ... for extended use exceeding 10 to 15 minutes and for young children 7 Since excessive water temperature has a high potential for causing fetal damage during the early months of pregnancy pregnant or possibly pregnant women should limit spa water temperatures to 100 F 37 C 8 Before entering a spa the user should measure the water temperature with an accurate thermometer since the tolerance of water...

Page 8: ...ine must be provided that is as large as the largest current carrying conductor but no less than 8 AWG 8 4mm2 Use copper wiring only 7 Please open the front cover of the power pack and follow the instructions and wiring diagram printed on the backside 8 All 120 VAC powered models must use the provided 15 foot GFCI cord plugged directly into a dedicated grounded wall outlet Actual exposed cord leng...

Page 9: ...eater is rated at 1 5kW and will heat only during Pump 1 low operation When configured to operate at 240V the heater is rated at 4 0kW and will heat whenever heat is required Heat Recovery Pack Electrical Important note If your hot tub has been built with a heat recovery pack from the factory your hot tub will also be equiped with a factory installed 120VAC GFCI power cord The free15 heat recovery...

Page 10: ...t least 2 minutes every 30 minutes to detect the spa temperature and then to heat to the set temperature if needed depending upon mode When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Light Firmly press the Light button to turn the light on and off If left on the light automatically turns off after 4 hours Mode Mode is changed ...

Page 11: ...ges Overheat condition OH WARNING DO NOT ENTER HOT TUB Water is too hot Overheat protection Heater is deactivated Spa water temperature is above acceptable limits When the actual water Temperature is approximately 2º F 1º C above the set temperature the circulation pump will stop operating to reduce frictional heating If the spa water temperature continues to rise and gets above 112º F 44ºC the sp...

Page 12: ...en running for 2 minutes the temperature will be displayed DO NOT ENTER THE WATER Remove the spa cover and allow water to cool Once the heater has cooled reset by pushing any button If spa does not reset shut off the power to the spa and call your dealer or service organization DO NOT ENTER THE SPA Follow same instructions as HH No action required The pump will automatically activate regardless of...

Page 13: ...a is energized The second filter cycle begins 12 hours later Filter duration is programmable at the topside panel for 0 1 2 or 3 hours The default filter time is 1 hour To program press the Up or Down pad then the Jets pad Press Up or Down pad to select the desired filter duration Press the Jets pad again to exit programming The pump and the ozone generator if installed and not available on the CL...

Page 14: ...102 you may need to reset your filtration cycle to a program which activates less often 4 If your hot tub seems to be loosing temperature or not heating check to make sure your cover is on Frequently Asked Questions Q I have noticed water on the outside of my hot tub is my hot tub leaking A A small puddle of water around the outside of your hot tub can be produced by water collecting and rolling o...

Page 15: ...when the water pump is on low speed the water movement through the ozone jet draws the ozone out of the compartment mixes with and purifies the water in the process WHIRLPOOL JET when equipped If your hot tub is installed with a whirlpool jet at the factory it will be located below the water line at or near the control panel area in the wall This jet is a combination valve or diverter valve and hi...

Page 16: ... the main power panel to be sure you have the correct voltage for the Power System being used Also be sure the voltage is within or 10 of the mean voltage For 120 VAC it should be between 108 VAC and 132 VAC For 240 VAC it should be between 216 VAC and 264 VAC 2 Test and reset the GFCI If it does not operate properly do not apply voltage to the Power System until the problem has been corrected 3 F...

Page 17: ...t of balance A measurement below 7 2 indicates that your water is more acidic This water condition results in corrosion of the equipment s metal components A measurement above 7 8 indicates that your water is more alkaline This water condition causes calcium deposits and scaling in the equipment and hot tub Both conditions are detrimental and cause damage NOTE Calcium deposits can also cause a res...

Page 18: ... the Start up Instructions to refill your spa Before draining power must be turned off at the GFCI circuit breaker Within the equipment compartment locate the drain hose bib Attach a garden hose to the hose bib make sure the garden hose exit spout will drain away from hot tub toward a previously selected safe drain area and open the shut off lever on the hot tubs hose bib Water will start to drain...

Page 19: ...hose Rotate and separate filter pleats while spraying water to remove all dirt and debris possible Let filter dry and look for calcium deposits scaling or an oil film If you find these you will need to deep clean your filter cartridge with a spa filter cleaner solution to break down and remove unwanted deposits and oils For longer filter life you should soak filter regularly CAUTION Always use pro...

Page 20: ...ement bulb must be the same rating as the factory installed bulb Check with your dealer or Freeflow for the correct replacement part SHELL COLOR AND APPEARANCE Your hot tub shell has been designed to have the appearance of natural granite Freeflow Spas uses a technique which produces a unique look to every hot tub finish Natural granite is not consistent in appearance and your hot tub will duplica...

Page 21: ...re the water level is at the texture line 4 Check for dirty filter Clean if necessary 5 Make sure all jets are in the open position WATER IS TOO HOT 1 Check desired temperature on topside control 2 Check for a diagnostic Message see Control System manual for details OH Overheat spa is deactivated DO NOT ENTER THE WATER If the spa water has reached overheated you can remove the cover to promote hea...

Page 22: ...rges If Freeflow determines that the repair of the covered defect is not feasible we reserve the right to instead provide a replacement spa equal in value to the original purchase price of the defective spa In such instances reasonable cost for the removal of the defective spa shipping cost for the replacement spa and delivery and installation of the replacement spa will be the responsibility of t...

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