4
Freecom MediaPlayer XS HDMI
EN
5
Chapter 5: Q & A
Problem
Reason and Solution
MediaPlayer XS HDMI does not start
Check if the power adapter is connected to
MediaPlayer XS HDMI and mains socket.
If the power adapter is properly connected,
but the device still does not function, con-
tact the Freecom Support Center.
After a USB stick or a USB hard drive was
connected, the Freecom MediaPlayer XS
HDMI cannot play the files.
- The formats you want to play might
not be supported by the MediaPlayer
XS HDMI
- You have no multimedia files on your
USB stick/USB hard drive that can be
played by the MediaPlayer XS HDMI
No image appears on TV
Video line is not connected well. Check all
connectors and make sure that the video
line is connected to the TV set. If the video
line is properly connected, but still no im-
age appears on TV, contact the Freecom
Support Center.
No Sound
Video line is not connected well. Check all
connectors and make sure that the video
line is connected to the TV set. If the video
line is properly connected, but still no im-
age appears on TV, contact the Freecom
Support Center.