15
GB
Freecom Internet Service
Freecom Technologies makes the following service available in the Internet
under
www.freecom.com
• Online information about technical problems
• current product information
• Drivers, driver updates and software information
• Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom
device to work properly after reading the manual and the suggestions for
correcting errors:
Hotline
België (NL)*
0 78 25 00 00
Belgique (F)*
0 78 25 00 01
Belgien (D)*
0 78 25 00 02
Danmark
33 11 42 00
Deutschland
020 37 68 09 50
Österreich
+49 (0)20 37 68 09 50
France
01340 472 05
Nederland
015 888 0110
Norge
62 82 13 67
Schweiz (D)
0848 88 99 10
Suisse (F)
0848 88 77 10
Suomessa
03 - 6 10 13 82
Sverige
08 - 29 66 00
United Kingdom
01423 704 715
Ireland
+44 1423 704 715
USA
510 548 48 49
other countries
+31 (0) 1 58 88 01 10
*
(alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
• the serial number on the rear side of your Freecom drive
• the revision No. of the driver disk
• information on the power supply
• the version number of your operating system and the software you are
having problems with
• the precise error description or error message displayed
• the name and the model of your computer and, in case it is needed, the
installed hardware
• Is the problem reproduced every time?
Freecom Internet-Service & Support-Hotline
