Franklin Electric SubDrive1100 Connect IP 23 Owner'S Manual Download Page 48

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TROUBLESHOOTING

QUICK REFERENCE GUIDE

SUBDRIVE TROUBLESHOOTING

CONDITION

INDICATOR LIGHTS

POSSIBLE CAUSE

CORRECTIVE ACTION

LOW PRESSURE

GREEN

MOTOR FREQUENCY ON DISPLAY

- Pressure sensor setting, pump rotation,

pump sizing

- High temperature

- Adjust pressure sensor, check pump rotation

- Check frequency at max flow, check max pressure

- High ambient and/or drive temperature will cause drive to foldback power and run with reduced

performance

HIGH PRESSURE

GREEN

MOTOR FREQUENCY ON DISPLAY

- Pressure sensor setting

- Shorted sensor wire

- Adjust pressure sensor

- Remove sensor wire at Pressure Input Board, if drive stops running, wire may be shorted

- Remove sensor wire at Pressure Input Board, if drive continues to run, replace Pressure Input Board

- Remove sensor wire at new Pressure Input Board, if drive continues to run, replace drive

- Verify condition of sensor wire and repair or replace if necessary

AUDIBLE NOISE

GREEN

MOTOR FREQUENCY ON DISPLAY

- Fan, hydraulic, plumbing

- For excessive fan noise, replace fan

- If fan noise is normal, drive will need to be relocated to a more remote area

- If hydraulic, try raising or lowering depth of pump

- Pressure tank location should be at entrance of water line into house

NO DISPLAY

NONE

- Display board cable disconnected or loose

- Verify cable connection between main control board and display board

CANNOT CONNECT

TO DRIVE WI-FI

FE CONNECT LIGHT ON SOLID

- Attempting to connect to incorrect drive

- Out of Wi-Fi range of drive

- Ensure the Wi-Fi SSID (hotspot name) you are connecting to matches the drive you wish to connect to

- Wi-Fi range is 100 feet line-of-site, must be closer to drive if walls or floors are between you and the drive

- Wi-Fi module not responding, cycle power to drive

- Cycle Wi-Fi radio on mobile device, refresh Wi-Fi connection list

FE CONNECT LIGHT OFF

- Wi-Fi timeout expired

- If more than fifteen (15) minutes since last power cycle, cycle power to drive

- If more than one (1) hour since last disconnection from Wi-Fi, cycle power to drive

RFI-EMI INTERFERENCE

GREEN

MOTOR FREQUENCY ON DISPLAY

- Poor grounding

- Wire routing

- Adhere to grounding and wire routing recommendations

- An additional external filter may be needed. See Accessories section for ordering information

Summary of Contents for SubDrive1100 Connect IP 23

Page 1: ...Owner s Manual SubDrive1100 1500 2200 Connect IP 23 EN ...

Page 2: ... and distributors or directly from Franklin Electric at our toll free number 1 800 348 2420 Use SubDrive only with Franklin Electric 4 inch submersible motors as speci ed in this manual see pg 41 44 Use of this unit with any other Franklin Electric motor or with motors from other manufacturers may result in damage to both motor and electronics In applications where water delivery is critical a rep...

Page 3: ...rive2200 25 MonoDrive MonoDriveXT Functionality 26 Installation Procedure 27 Drive Mounting 27 Drive Wiring 28 Drive Con guration 32 Basic Setup DIP Switches 32 Motor Type Selection 32 Motor Pump Size 32 Pressure Sensor Selection 33 Pressure Setpoint 33 Underload Sensitivity 34 Steady Flow Selection 35 Advanced Setup Wi Fi FE Connect Mobile App 36 Connecting to Wi Fi 36 Accessing the Drive 37 Set ...

Page 4: ...s and regulations MAINTENANCE Unless needed by accessory kit or noted within this manual no additional SubDrive maintenance is required Wi Fi MODULE The Wi Fi module has been tested and found to comply with part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy for limited per...

Page 5: ...omagnetic and Compatibility Directive EMC 2014 30 EU These drives are intended for use with Franklin Electric submersible motors within the nameplate ratings The following harmonized standards and technical speci cations have been applied EN 61800 5 1 2007 A1 2013 ADJUSTABLE SPEED ELCTRICAL POWER DRIVE SYSTEMS Part 5 1 Safety requirements Electrical thermal and energy EN 61800 3 2004 A1 2012 Adjus...

Page 6: ...6 SubDrive Connect Refer to this Manufacturer s manual for details Tighten Terminals to 1 7 Nm 15 in lbs Motor Pump On O 1 7 Nm 15 in lbs ...

Page 7: ... 250 V Maximum Caution Dangerous Voltage Risk of Electrical Shock UNDERLOAD DEFAULT Underload Adjustment Pressure Set Point Adjustment Protective Earth Conductor Caution NC NO COM Normally Close Contact Normally Open Contact Common Contact 230V AC SUBDRIVE bar PRESSURE TRANSDUCER 1 2 3 4 6 7 8 9 5 EN ...

Page 8: ...Wire 75 C 600 VAC Minimum SF 1 3 BRN GRY BLK Steady Flow Single Phase Output Setting Three Phase Output Setting Brown Motor Wire Gray Motor Wire Black Motor Wire Pollution Degree 2 Tighten Terminals to 0 55 Nm 5 in lbs PS XDCR L N Pressure Sensor Switch Pressure Transducer 230VAC Mains Line 230VAC Mains Neutral 0 55 Nm 5 in lbs INPUT PD2 ...

Page 9: ...running at a relatively low speed As greater demands are placed on the system such as opening additional faucets or using appliances the speed increases accordingly to maintain the desired system pressure Using the provided analog pressure transducer system pressure can be set in the range of 0 5 to 9 5 bar 7 3 137 8 psi Reduced Tank Size Conventional systems use larger tanks in order to store wat...

Page 10: ...output In the event that a current leak to ground is detected on the motor output the drive will indicate a Ground Fault Fault Code F16 See the Diagnostic Fault Codes table at the end of the instruction manual for more information Adjustable Underload Sensitivity The SubDrive controller is con gured at the factory to ensure detection of Underload faults in a wide variety of pumping applications In...

Page 11: ...he drive will stop pumping and indicate a speci c fault code when the sensor detects the presence of water This does not replace the need for a pressure relief valve in the system Refer to the Accessories page for ordering information Wi Fi and FE Connect Mobile App Wi Fi connectivity is included in the drive to enable a connection to be made between the drive and a single Wi Fi capable device sma...

Page 12: ...d time when the fault was detected A maximum of 500 events are recorded and can be viewed and emailed using the FE Connect mobile app Adjustable Bump Modes App Only Using the Advanced Setup Wi Fi and FE Connect App the bump mode and tank size settings of the drive can be changed Bump mode controls how hard the drive will pump for the very short time period just before attempting to shut down The d...

Page 13: ...er Adjustment Tool D Transducer Cable E Installation Guide F Strain Relief Fitting How it Works The Franklin Electric SubDrive is designed to be part of a system that consists of only four 4 components A Standard Pump and Franklin Electric Motor B SubDrive Controller C Small Pressure Tank see Table 3 page 22 D Analog pressure transducer B B SubDrive15 2 0 3 0 Ow ner s Ma nual Pressure Transducer S...

Page 14: ...hin FEA Enclosure EMC conformance to AS 61800 3 was attained using Franklin Electric Line Filter and shielded motor cable 30m 100ft Additional EMC mitigation for other installations may be necessary i e shielded motor cable to conform to local EMC requirements Service Entrance Panel ...

Page 15: ...ual for more information Location of Drive The SubDrive controller is intended for operation in ambient temperatures from 25 C to 50 C 13 F to 122 F at 208 230 VAC input The following recommendations will help in selection of the proper location of the controller A tank tee is recommended for mounting the tank analog pressure transducer pressure gauge and pressure relief valve If a tank tee is not...

Page 16: ... issue See Accessories page for ordering information Caution Installation of non approved screening may damage the drive and or reduce drive output Screens should be cleaned on a regular basis to ensure proper air ow needed to cool the controller Service Entrance Panel Mount drive to a sturdy supporting structure wall or back plate Mount the drive as close as possible to the service entrance panel...

Page 17: ...un drive llel with res in pa GND GND Input power Motor Separate input power and motor wiring by at least 20 cm 8 GND GND DO NOT run input power and motor wires together Separate by at least 20 cm 8 Motor Output lead to motor to exit house as soon as possible 20 cm 8 Input power 8 Inp power Wire Routing To ensure the best protection from interference with other devices please observe the following ...

Page 18: ... 20 cm 8 min Telephone If it is necessary to run wiring in parallel keep drive input power and motor wires at least 20 cm 8 from other house wiring Satellite Antenna wire 20 cm 8 min GND Service Entrance Panel GND GND 20 cm 8 min 90º OK Cross over other branch circuits and house wiring at 90º 20 cm 8 min ...

Page 19: ...ed Service entrance ground rod Service Entrance Panel GND GND L2 L1 An input power ground wire from the supply panel must be connected to the drive A dedicated output ground wire from the drive must be connected to the motor motor wires and ground wires must be bundled together Pump Motor Service Entrance Panel GND GND Avoid multiple ground paths GND GND Pump Motor GND EN ...

Page 20: ...ired only B type RCDs may be used However extensive EMC measures in the drive generate high frequency capacitive currents which may cause RCD nuisance tripping Refer to IEC 61800 5 1 Annex E for further details on RCD selection Standard RCDs used upstream of the SubDrive may fail to o er protection because of the presence of smooth DC risidual currents that can saturate their cores Model Family Li...

Page 21: ...nsducer Maximum allowable wire lengths are measured between the controller and motor Aluminum wires should not be used with the SubDrive All wiring to comply with the National Electrical Code and local codes SubDrive minimum breaker amps may appear to exceed AIM Manual speci cations for the motors listed because SubDrive controllers are supplied from a single phase service rather than three phase ...

Page 22: ...ge setting should be 70 of system pressure setting Analog pressure transducer must be installed in the upright and vertical position PRESSURE SENSOR Position the pressure sensor between vertical preferred and horizontal Do not install inverted Not to be placed in direct sunlight Submersible pumps can develop very high pressure in some situations Always install a pressure relief valve able to pass ...

Page 23: ...s pump curve for your speci c application The SubDrive1100 can also be set up to run a 0 75 kW 1 0 hp or 1 1 kW 1 5 hp pump if desired but larger pumps will still produce to the 1 1 kW 1 5 hp curve and may only be operated with a 1 1 kW 1 5 hp motor To operate a di erent pump size a DIP switch must be positioned to select the correct pump rating Otherwise the SubDrive1100 may trigger erroneous fau...

Page 24: ... for your speci c application The SubDrive1500 can also be set up to run a 1 1 kW 1 5 hp or 1 5 kW 2 0 hp pump if desired but larger pumps will still produce to the 1 5 kW 2 0 hp curve and may only be operated with a 1 5 kW 2 0 hp motor To operate a di erent pump size a DIP switch must be positioned to select the correct pump rating Otherwise the SubDrive1500 may trigger erroneous faults See the B...

Page 25: ...or your speci c application The SubDrive2200 can also be set up to run a 1 5 kW 2 0 hp or 2 2 kW 3 0 hp pump if desired but larger pumps will still produce to the 2 2 kW 3 0 hp curve and may only be operated with a 2 2 kW 3 0 hp motor To operate a di erent pump size a DIP switch must be positioned to select the correct pump rating Otherwise the SubDrive2200 may trigger erroneous faults See the Bas...

Page 26: ...e the Basic Set up section of this manual for DIP switch information and settings SubDrive1500 2200 MonoDriveXT Functionality The MonoDriveXT is designed to convert a conventional 60 Hz 0 75kW 1 0 hp 1 1 kW 1 5 hp or 1 5 kW 2 0 hp pump system to a variable speed constant pressure system by simply replacing the 3 wire control box and pressure switch Maximum pump output using the MonoDriveXT is simi...

Page 27: ...ler is mounted using the hanging tab on the top side of the enclosure as well as two 2 additional mounting holes on the back side of the controller All three 3 screw hole locations should be used to ensure the controller is securely mounted to the backplate or wall B A C D 134 5 3 251 9 9 E MODEL A B C D E SubDrive1100 464 18 3 355 14 0 455 17 9 427 16 8 157 6 2 SubDrive1500 SubDrive2200 539 21 2 ...

Page 28: ... in lbs Serious or fatal electrical shock may result from failure to connect the motor the SubDrive metal plumbing and all other metal near the motor or cable to the power supply ground terminal using wire no smaller than motor cable wires To reduce risk of electrical shock disconnect power before working on or around the water system Do not use motor in swimming areas 29 HOLE 1 1 35 KNOCKOUT 1 4 ...

Page 29: ...ed PRESSURE SENSOR PS b Connect the red and black leads interchangeable of the pressure sensor cable to the terminals of the PS terminal block on the Pressure Input Board c Tighten terminals to 0 55 Nm 5 in lbs with a small screwdriver provided d Torque the tting as shown in the gure to the right For retro t application make sure to check integrity of power and motor leads This requires measuring ...

Page 30: ... setting To check the tank s pre charge de pressurize the water system by opening a tap with the drive o See Table 4 on page 22 Measure the tank pre charge with a pressure gauge at its in ation valve and make the necessary adjustments Additional Control Input Output Wiring Built In Duplex Alternator The ALTERNATOR terminal supports the built in Duplex Alternator function of the SubDrive Connect co...

Page 31: ...VDC supply When using an external 24 VDC supply the signal common of the external supply must be connected to the AUX INPUT terminal of the SubDrive controller 24 VDC switched input Signal Common for 24 VDC signal Internal 24 VDC Supply External 24 VDC Supply Refer to the Advanced Setup section for more information about con guring this input WET SENSOR 24 OR TRANSDUCER 24 AUX INPUT AUX INPUT AUX ...

Page 32: ... SubDrive2200 units can be set as a MonoDrive or MonoDriveXT If you wish to operate a single phase motor with a SubDrive unit ensure that DIP SW1 Position 2 is in the ON up position This is indicated by 1 printed above DIP SW1 Position 2 on the black shield If using a SubDrive with a three phase motor ensure DIP SW1 Position 2 is in the OFF down position which is indicated by 3 printed below DIP S...

Page 33: ...r analog pressure transducer the desired system pressure is set by using the pressure setpoint adjustable knob see gure above The knob is factory set to 5 bar and is adjustable from 0 5 to 9 5 bar 7 3 137 8 PSI in 0 5 bar 7 3 PSI increments Refer to the indicator lines surrounding the switch and the corresponding legend printed on the shield when setting the desired pressure setpoint ON SW1 1 3 8 ...

Page 34: ...roximately 0 2 bar 3 psi c Replace the rubber end cap d Cover the pressure sensor terminals with the rubber boot provided Do not place boot in direct sunlight Underload Sensitivity if needed The Underload Sensitivity MUST be adjusted only when the SubDrive is POWERED OFF The new setting will not take e ect until the drive is powered up The SubDrive controller is con gured at the factory to ensure ...

Page 35: ...ler may need to be adjusted to o er better control If the controller is used on a system that has a water line tapped before the pressure tank and close to the well head or where audible speed variations of the PMA can be heard through the pipes adjusting the pressure control response time may be necessary After enabling this feature the installer should check ow and pressure changes for possible ...

Page 36: ... the drive This is similar to the method used to connect to a normal Wi Fi hotspot In the list of available Wi Fi connections locate the hotspot named FECNCT XXXXX where XXXXX is the ending portion of the serial number of the drive being connected to 4 Connect to the Wi Fi hotspot The FE Connect light on the drive will ash to indicate that a connection is being made Only one 1 device can be connec...

Page 37: ...begin to run Default 2 bar Minimum 0 5 bar Maximum Pressure Setpoint 0 5 bar Accessing the Drive After making a successful connection to the drive launch the FE Connect mobile app The FE Connect mobile app can be downloaded from the Apple App Store or Google Play depending on the device being used Set up The Set up screen allows for the set up of additional features of the drive including Drive Ou...

Page 38: ...e built in Duplex Alternator function with pressure switches the pressure switch connected to the controller con gured as Pump 1 must be set at least 3 PSI higher than the pressure switch connected to the controller con gured as Pump 2 NOTE When using the drawdown function the same cut in pressure must be con gured on both controllers Duplex Alternator Switching Interval When operating two control...

Page 39: ...e when each log entry occurred AUX In WFS Con g Auxiliary Input This parameter controls how the controller will react when the AUX INPUT control terminal is used This can be set as either Fault with High or Fault with Low Default Fault with High Reference AUX In screenshot as a supporting gure Moisture Sensor This parameter controls how the controller will react when the WET SENSOR control termina...

Page 40: ...n the input side of drive to help eliminate interference SD1100 1500 2200 225198901 Filter Output Filter used on the output side of the drive to help eliminate interference If nuisance tripping of OL protection is observed output lter 225930913 must be installed at the drive motor output SD1100 1500 2200 excluding SD300 225300901 Filter Surge Capacitors Capacitor used on the service panel to help ...

Page 41: ...ensing Altitude 2000 m IP 23 Enclosure Pollution Degree 2 Pollution Degree 2 Controller Size B approximate IP 23 250 x 427 x 130 mm 8 2 kg 250 x 503 x 130 mm 10 5 kg Pump 60 Hz 0 37 kW 0 5 hp pump with 214705 series motor 0 55 kW 0 75 hp pump with 214707 series motor 0 75 kW 1 0 hp pump with 214708 series motor 0 37kW 0 5 hp pump with 214705 series motor 0 55kW 0 75 hp pump with 214707 series moto...

Page 42: ... at 230 VAC input 25 C to 50 C 13 F to 122 F Relative Humidity 20 95 non condensing Altitude 2000 m IP 23 Enclosure Pollution Degree 2 Controller Size B approximate IP 23 250 x 427 x 130 mm 8 2 kg For Use With Pump 50 Hz 0 37 kW 0 55 hp 0 55 kW 0 75 hp or 0 75 kW 1 0 hp pump with 234753 series motor 0 55 kW 0 75 hp 0 75 kW 1 0 hp or 1 1 kW 1 5 hp pump with 234754 series motor Pump 60 Hz 0 37 kW 0 ...

Page 43: ...re Pollution Degree 2 Controller Size B approximate IP 23 250 x 503 x 130 mm 10 5 kg For Use With Pump 50 Hz 0 37 kW 0 55 hp 0 55 kW 0 75 hp or 0 75 kW 1 0 hp pump with 234753 series motor 0 55kW 0 75 hp 0 75kW 1 0 hp or 1 1kW 1 5 hp pump with 234754 series motor 0 75kW 1 0 hp 1 1kW 1 5 hp or 1 5kW 2 0 hp pump with 234755 series motor Pump 60 Hz 0 37 kW 0 55 hp 0 55 kW 0 75 hp or 0 75 kW 1 0 hp pu...

Page 44: ...kW 0 55 hp 0 55 kW 0 75 hp or 0 75 kW 1 0 hp pump with 234753 series motor 0 55 kW 0 75hp 0 75 kW 1 0 hp or 1 1 kW 1 5 hp pump with 234754 series motor 0 75 kW 1 1hp 1 1 kW 1 5 hp or 1 5 kW 2 0 hp pump with 234755 series motor 1 1 kW 1 5hp 1 5 kW 2 0 hp or 2 2 kW 3 0 hp pump with 234756 series motor Pump 60 Hz 0 37 kW 0 55 hp 0 55 kW 0 75 hp or 0 75 kW 1 0 hp pump with 234713 series motor 0 55 kW ...

Page 45: ...Motor and or pump locked Abrasives in pump Excess motor cable length Amperage above max Amps at 30 Hz Remove and repair or replace as required Reduce motor cable length Adhere to Maximum Motor Cable Length table F5 OPEN PHASE Loose connection Defective motor or drop cable Wrong motor Open reading on DC test at start Check drop cable and motor resistance tighten output connections repair or replace...

Page 46: ...al device wired to the AUX IN terminal has satisfied the configured fault condition Input is incorrectly configured Ensure the Auxiliary Input is configured correctly F27 PRESSURE TRANSDUCER ERROR Analog pressure transducer has failed Analog pressure transducer is incorrectly wired Analog pressure transducer signal is outside of the expected range Analog pressure transducer is disconnected Analog ...

Page 47: ...ase Verify motor pump ratings and match to motor pump settings on drive DIP switch or Wi Fi Verify motor connections Frequency max amps low check for closed valve or stuck check valve Frequency max amps high check for hole in pipe Frequency max amps erratic check pump operation dragging impellers This is not a drive problem Check all connections Disconnect power and allow well to recover for short...

Page 48: ...an noise is normal drive will need to be relocated to a more remote area If hydraulic try raising or lowering depth of pump Pressure tank location should be at entrance of water line into house NO DISPLAY NONE Display board cable disconnected or loose Verify cable connection between main control board and display board CANNOT CONNECT TO DRIVE WI FI FE CONNECT LIGHT ON SOLID Attempting to connect t...

Page 49: ...uthorized representatives 4 In relation to products which have been manufactured according to the speci cations of the Purchaser Franklin Electric does not assume any warranty for the correctness and appropriateness of such speci cations or that the product when manufactured according to the speci cations may indeed be usable for the intended purpose 5 Franklin Electric shall be liable for damages...

Page 50: ..._______ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ ________...

Page 51: ...______ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _________...

Page 52: ...Franklin Electric Aust Pty Ltd 106 110 Micro Circuit Dandenong South VIC 3175 Tel 61 3 9799 5000 www franklinwater com au ...

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