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HWSS2321W-00

01/22 

 

HWSS2321W-00

 | Medizmi102218 | V15

6

Once the sink is operating properly, final leveling may occur. Ensure that the water stream hits the center of the water 

dispersion rib that runs along the sink bowl front to back.

When this is achieved, tighten down wall bracket hardware and secure lower mounting holes with either the supplied 

hardware included with the IWC2104 wall carrier (or appropriate hardware if installing onto a braced wall). 

At this point the perimeter of the sink can be sealed to the wall using caulking.

8

8

   INSTALL THE SHROUD.

The shroud upper flange will slide into the recess channel under the sink. To secure the 

shroud in place, there are two mounting screw locations.

9

9

   INSTALL REMOVABLE USE AND CARE STICKER.

We recommend posting the included removable hand washing instruction sticker 

on wall above sink, to communicate to the users how the sink functions and its 

intended use for hand washing only.

10

10

PROBLEM

POSSIBLE CAUSES

Sink will not run (LED activates but no 

water will flow).w

1. Blocked dirt strainers on mixing valve or inlet side of solenoid valve. 

2. PCB board and solenoid valve:  Check cable connections

Sink will not run (no LED or water flow 

when triggered).

1. Check power power (confirm LED is visible on power supply. 

2. IR sensor is not functioning, check cable connections.

Water stream is not seen running.

Check cable connection to LED (Red).

lectrolytic generator is not seen 

running.

1. Check cable connection 

2. Ensure water is not distilled or R/O filtered / TDS < 50.

Water output is too high.

1. Adjust shut off valve installed in 3/8" line. 

2. Faulty flow control regulator found in brass output port of the solenoid valve.

Water output is too low.

1. Faulty flow control regulator found in brass output port of the solenoid valve. 

2. Obstruction on dirt strainer in inlet of solenoid valve or, if equipped, in TMV.

Water is not shutting off.

Water droplets or debris or hard water marks/stains are covering oval sensor 

window. Ensure this area is clean and free of debris or stains.

Water flows without activating sensor. Water will automatically trigger 20 seconds after last use for a post-wash rinse. 

Water will also automatically trigger during trap disinfection cycles. These are 

intentional activations programmed for optimum hygiene.

LED blinking slowly (1x per second)

Electrolytic generator undercurrent fault.  Check cable connections and water 

conductivity.

LED blinking quickly (2x per second)

Electrolytic generator overcurrent fault.  

1. Water conductivity too fast, contact customer service  

2. Mechanical damage to the electrolytic generator (anode and cathode touching).  

3. Foreign object shorting out electrolytic generator.

EN

DRAIN WASH CYCLE:

 This sink will run automatic-

ally at preset cycles to inhibit bio-film growth in the 

drain and waste lines.

CYCLE DE LAVAGE D’ÉVACUATION

 : L’eau 

s’écoule automatiquement dans cet évier selon des 

cycles préétablis pour inhiber la croissance du bio  film 

dans les tuyauteries d’évacuation des eaux usées.

STIC

KE

R

Summary of Contents for HWSS2321W-00

Page 1: ...INFECTION CONTROL WASH BASIN ...

Page 2: ...ste treatment Medi flo is designed for hand washing only and is not to be used as a drinking source to wash instruments or bedpans etc Recommended for areas with normal water conductivity above 75 TDS total dissolved solids If unaware of your local water conductivity please contact customer service and this can easily be determined for you before you install the product Medi flo is recommended to ...

Page 3: ... Location 17 5 8 448 mm 1 1 2 Waste Location FINISHED FLOOR Ø1 Ø25 mm 2 51 mm 3 1 2 89 mm 7 178 mm 31 9 16 801 mm 3 1 4 83 mm 3 7 8 98 mm WALL OPENINGS LAYOUT 21 1 4 539 mm 8 11 16 220 mm 10 3 8 263 mm Opening for rough in box 32 13 16 833 mm 2 2 2 2 EN No tools Hand tighten ...

Page 4: ...pace is limited to install the shroud We recommend a 1 piece tubular trap without a cleanout plug on the bottom the trap 5 5 ELECTRICAL CONNECTIONS Check local codes for compliance prior to making any electrical connections The water tight fittings have an alignment feature Gently push the fittings together rotating until they engage Little to no force should be required to do so Once fitted toget...

Page 5: ... as follows IR sensor will see a users hand This will trigger the water flow LED and the electrolytic generator will turn on When the user removes their hands to lather the water flow will turn off however the electrolytic generator will stay on for 20 seconds unless programmed otherwise The electrolytic generator is self programming based on local water conductivity If conductivity is in normal r...

Page 6: ...trolytic generator is not seen running 1 Check cable connection 2 Ensure water is not distilled or R O filtered TDS 50 Water output is too high 1 Adjust shut off valve installed in 3 8 line 2 Faulty flow control regulator found in brass output port of the solenoid valve Water output is too low 1 Faulty flow control regulator found in brass output port of the solenoid valve 2 Obstruction on dirt st...

Page 7: ... or by sending in a sample of 250ml minimum to our customer service Tests such as ORP and Indigo may not give valid readings due to hydrogen interference temperature water composition and PH Subtract the reading obtained from straight tap water to remove any reading from chlorine The default operation of the electrolytic generator is to run a charge cycle after every use Target canister charge is ...

Page 8: ... 00 Medizmi102218 V15 EN EN WARRANTY If inspection the product confirms that it is defective in materials or workmanship Franke Kindred Canada Ltd will at their choosing repair or exchange the product during the following periods Sink waste fitting and shroud 2 years Water controls and electronics 1 year NOTE In the event of a limited warranty claim proof of purchase date will be required ...

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