14
18
-05
.81
3
e
-G
B.f
m
23. Fault Correction
If you are unable to correct a fault or if the fault is not described in the fault correction
section, please inform our customer service department!
Fault
Cause
Remedy
Water does not flow
– Water supply interrupted
➯
Restore it
– Water flow regulator closed
➯
Open it
– Voltage supply interrupted
➯
Restore it
– Grit filters/Non-return valve dirty
➯
Replace them
– Piezo-button faulty
➯
Replace it
– Electronic module defective
➯
Replace it
– Solenoid valve cartridge faulty
➯
Replace it
Water flows
continuously
– Solenoid valve cartridge faulty
➯
Replace it
Flow duration too short
or too long
– Flow duration setting incorrect
➯
Adjust it
– Shower head calcified
➯
Clean, replace if
necessary
Water is too hot
– Scald-protector incorrectly set
➯
Adjust it
– Thermocouple faulty
➯
Replace it
Water is too cold
– Scald-protector incorrectly set
➯
Adjust it
– Hot water is turned off
➯
Open it
– Grit filters/Non-return valve dirty
➯
Replace them
– Hot water supply pressure too low
➯
Check it
– Hot water temperature too low
➯
Increase it
– Thermocouple faulty
➯
Replace it
Water flow too weak
– Water volume regulator is not fully
opened
➯
Open it
– Shower head calcified
➯
Clean it
– Grit filter/Non-return valve dirty
➯
Clean them
– Supply pressure too low
➯
Check it
Thermostat not
constant
– Flow volume regulator in shower
head calcified
➯
Clean, replace if
necessary
– Thermocouple dirty
➯
Clean it
