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Guarantee certificate
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Legal guarantee
The specifications, dimensions and information shown on
our documents are provided for information purposes only
and under no circumstances are binding upon the vendor.
With the aim of constantly improving our equipment, all
modifications considered as necessary by our departments
may be made without notice.
The provisions of the present guarantee certificate are not
excluding or limiting the owner of the equipment’s rights,
concerning the legal guarantee regarding faults or hidden
vices which applies in all circumstances, in the conditions
detailed in articles 1641and following of the civil code, and
in the country in which the equipment was purchased.
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Contractual guarantee
Our equipment is guaranteed against faults and hidden
vices subject to the following conditions:
1) Installation and adjustment of the device by a
professional installer.
2) Observance of the instructions provided in our technical
documents and our installation/adjustment instructions.
3) The installation, use and maintenance of the device
carried out in conformity with the applicable standards
and legislation, and with the indications provided in the
technical instructions accompanying the device.
This guarantee covers the replacement, in our factory, of
parts recognised as being defective from the outset by our
“Guarantee Inspection” Department. Carriage and labour
is at the user’s cost. Moreover, if the repair or replacement
of parts covered by the guarantee is found to be too costly
vis-à-vis the price of the appliance, the decision to replace
or repair the appliance will be taken by the vendor.
Our guarantee is for 2 (two) years for all appliances, with
the exception of closed combustion fireplace and inserts for
which our guarantee is 5 (five) years excluding the
following:
1) Indicator lights, fuses, electrical elements and fans.
2) Parts subject to wear or in contact with high
temperatures namely: soles and burner grills, bottom
plates baffles, ash pans, paintwork and surface
treatments for decorative parts. Also excluded from this
guarantee are seals and windows.
3) Any damage which may result from the use of the
appliance with a fuel other than that stipulated in our
instructions.
4) Damage occurring to parts caused by elements outside
the appliance (down draught, storm damage, damp,
abnormal pressure or vacuum, heat shocks, etc.).
5) Damage to electrical parts caused by plugging in and
using the appliance on a mains system, the voltage of
which (measured at the entrance to the appliance) is
10% above or below the nominal voltage of 220 V.
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Exclusion of liability
In the case of a product manufactured at the client’s
request, under no circumstances may we, as a
subcontractor, be considered liable vis-a-vis the client or
third parties for defects arising from the installation or a
design fault with the item in question.
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Installer/Name and address :
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(
Telephone :
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Customer/Name and address :
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Date of installation :
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Model of the appliance :
q
174 10 54
color :
❑
Serial number :
___ ___ ___ ___ ___ ___
• This certificate has to be completed and kept carefully.
In case of claims, send a copy of this to :
STAUB FONDERIE
BP 73, 59660 MERVILLE, FRANCE.
