Guarantee certificate
Legal guarantee
The specifications, dimensions and information shown on our
documents are provided for information purposes only and
under no circumstances are binding upon the vendor.
With the aim of constantly improving our equipment, all
modifications considered as necessary by our departments
may be made without notice.
The provisions of the present guarantee certificate are not
excluding or limiting the owner of the equipment’s rights,
concerning the legal guarantee regarding faults or hidden
vices which applies in all circumstances, in the conditions
detailed in articles 1641 and following of the civil code, and in
the country in which the equipment was purchased.
Contractual guarantee
Our equipment is guaranteed against faults and hidden
vices subject to the following conditions :
1) Installation and adjustment of the device by a professional
installer.
2) Observance of the instructions provided in our technical
documents and our installation/adjustment instructions.
3) The installation, use and maintenance of the device
carried out in conformity with the applicable standards and
legislation, and with the indications provided in the technical
instructions accompanying the device.
This guarantee covers the replacement, in our factory, of
parts recognised as being defective from the outset by our
“Guarantee Inspection” Department. Carriage and labour is
at the user’s cost. Moreover, if the repair or replacement of
parts covered by the guarantee is found to be too costly vis-
à-vis the price of the appliance, the decision to replace or
repair the appliance will be taken by the vendor.
Our guarantee is for 2 (two) years for all appliances, with
the exception of closed combustion fireplace and inserts for
which our guarantee is 5 (five) years excluding the following :
1) Indicator lights, fuses, electrical elements and fans.
2) Parts subject to wear or in contact with high temperatures
namely: soles and burner grills, bottom plates baffles, ash
pans, paintwork and surface treatments for decorative
parts. Also excluded from this guarantee are seals and
windows.
3) Any damage which may result from the use of the appliance
with a fuel other than that stipulated in our instructions.
4) Damage occurring to parts caused by elements outside the
appliance (down draught, storm damage, damp, abnormal
pressure or vacuum, heat shocks, etc.).
5) Damage to electrical parts caused by plugging in and
using the appliance on a mains system, the voltage of which
(measured at the entrance to the appliance) is 10% above or
below the nominal voltage of 220 V.
Exclusion of liability
In the case of a product manufactured at the client’s request,
under no ci rcumstances may we, as a subcontractor, be
considered liable vis-a-vis the client or third parties for
defects arising from the installation or a design fault with the
item in question.
Name and address of the installer : .........................................................................................................................
..............................................................................................................................................................................
Telephone : ............................................................................................................................................................
Name and address of the customer : .........................................................................................................................
..............................................................................................................................................................................
Date of installation : ................................................................................................................................................
Model of the appliance :
134 05 02
Color :
Y
L
B
E
P
C
Serial number : ..............................................
• This certificate has to be completed and kept carefully.
In case of claims, send a copy of this to :
BOUTIQUES DU FEU - FRANCO BELGE
Parc d'activités de la Verte Rue - Allée des Prêles - 59270 BAILLEUL - FRANCE
