7310D Installation and User’s Guide
Front Chapter
Foxcom Proprietary Information
8
Document No. 93-005-21-A1
1. Front Chapter
1.1 Warranty and Repair Policy
Foxcom performs testing and inspection to verify the quality and reliability of
our products. Foxcom uses every reasonable precaution to ensure that each unit
meets specifications before shipment. Customers are asked to advise their
incoming inspection, assembly, and test personnel as to the precautions required
in handling and testing our products. Many of these precautions are to be found
in this manual.
Nullification of Warranty
The Warranty is null and void if the product casing is opened.
The products are covered by the following warranties:
A)
General Warranty
Foxcom warrants to the original purchaser all standard products sold by
Foxcom to be free of defects in material and workmanship for one (1) year
from date of shipment from Foxcom. During the warranty period, Foxcom
will repair or replace any product that Foxcom proves to be defective.
This warranty does not apply to any product which has been subject to
alteration, abuse, improper installation or application, accident, electrical
or environmental over-stress, negligence in use, storage, transportation or
handling.
B)
Specific Product Warranty Instructions
All Foxcom products are warranted against defects in workmanship,
materials and construction, and to no further extent. Any claim for repair
or replacement of units found to be defective on incoming inspection by a
customer must be made within 30 days of receipt of shipment, or within 30
days of discovery of a defect within the warranty period.
This warranty is the only warranty made by Foxcom and is in lieu of all
other warranties, expressed or implied. Foxcom sales agents or
representatives are not authorized to make commitments on warranty
returns.
C)
Returns
In the event that it is necessary to return any product against above
warranty, the following procedure shall be followed:
1.
Return authorization is to be received from Foxcom prior to
returning any unit. Advise Foxcom of the model, serial number,
and discrepancy. The unit may then be forwarded to Foxcom,
