P a g e
| 11
251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
XL Series Spas Limited Warranty
10 Year Shell Warranty -
Four Winds Spas warrants its
spas not to leak, meaning to be structurally sound and
capable of holding water only and against loss of water
through the lamination of the spa shell caused by defects
in materials and/or workmanship for a period of 10 years
from the original date of purchase as long as the spa is
owned by the original purchaser. Upon inspection Four
Winds Spas or authorized dealer may at its option choose
to return the spa to the factory or dealer for repair or shell
replacement or repair at customer location. If a return is
required, removal/return of the defective spa to the factory
or dealer will be at the cost and/or responsibility of owner.
7 Year Surface Finish of Shell Warranty -
Four
Winds Spas warrants the surface finish of its spas to be
free from blistering and cracking due to defects in the
acrylic surface material for a period of 7 years from the
original date of purchase as long as the spa is owned by
the original purchaser. This surface shell warranty
does not apply to discoloration or fading: Further the
Limited Warranty does not apply if a failure is caused
by or contributed to by any of the following improper
installation, improper use of chemicals (trichlor
chlorine, acids, chlorine tablets, etc.) improper
introduction of foreign substances into the water, etc
and/or failure to adequately protect the surface from
exposure to the sun elements and extreme
temperatures. In the event of a defect, the acrylic
surface repair is further limited to only the defected
portion of the surface and the repair is not guaranteed
against discoloration or fading.
5 Year Plumbing Warranty -
Four Winds Spas
warrants all plumbing parts to be free from defects in
material for a period of Five Years from the original
date of purchase as long as the spa is owned by the
original purchaser. Further this Limited Warranty
specifically covers leaks from wall fittings, jet body
fittings, internal glue joints, filter housing glue joints.
3 Year Component and Labor Warranty -
Four
Winds Spas warrants the electrical components such as
heater, pump(s), circuit board, sensors and top side
control against malfunctions or defects in materials for
a period of Three Years from the original purchase date
as long as it is owned by original purchaser. Plumbing
Labor warranty is 3 Years. Replaceable service items
light bulb, fuses, pillows, gaskets, o-rings, etc. are not
covered under this warranty but are warranted to be
free from defects in materials at time of delivery to the
original purchaser. This Limited Warranty does not
apply if the failure is caused by or contributed to by
any of the following: improper wiring, use of an
extension cord(s), improper alterations or
modifications, failure to connect to a dedicated service
as indicated by the manufacture’s specifications.
Further, this Limited Warranty follows the guidelines
of the original equipment manufacturers.
1 Year Warranties -
The ancillary electrical systems
and mechanical components are warranted against
malfunction due to defects of materials for a period of
One Year from the original purchase date by the
original purchaser. Accessory electrical systems
includes the TV, stereo unit, power supply, stereo
speakers, optional stereo equipment (excluding remote
controls), ozone purification units, LED system control
units, LED lights and light housings. Mechanical
components include water diverter valves, water fall
on/off valves, air control valves, jet internals, filter
housing components, and pump seals. 90 day labor
warranty on equipment related to the operation of
stereo and TV equipment. This does not include any
wireless remote control(s). No labor warranty on Jet
internal replacement.
Spa Structure -
The wood structure of the spa and
HDPE (High Density Polyethylene) bottom is
warranted against defects in the wood or HDPE for a
period of one year from original purchase date by the
original purchaser. Insect, chemical, spa placement
damages are not covered under this warranty.
Exterior Skirting -
The exterior skirting of the spa
warranty is to be free of defects at time of delivery.
Placement of Spa -
Spa must be placed on a flat
surface (e.g. concrete pad, wood deck) Spas not placed
on a flat surface may void shell, surface and structure
warranty to be decided by Four Winds Spas or your
selling dealer.
Not Covered Under a Warranty by Four Winds
Spas:
Damages done by lightning strikes, high voltage
spikes, improper wiring, burned power input terminal
on circuit board, flood, insect damage, chemical abuse,
freeze damages, delivery damages from your selling
dealer, freight companies and commercial applications.
Warranty Claims:
Labor coverage is a warranty
program maintained by Four Winds Spas on your
behalf. See selling Dealer or authorized service facility
for details and procedures of submitting claims.
