Foscam FI8907W User Manual Download Page 56 | Manualshive

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4.1.10 Camera cannot connect using wireless

If your camera cannot connect wirelessly after you set the wireless settings, unplug / plug the
power cable. (for more details:

Wireless LAN settings

in

Chapter 3.7

)

Usually, camera can’t connect wireless mainly because of incorrect settings.
Verify that the SSID is correct; use the same encryption for router and camera. Share key should
not contain special characters, only word and number will be better. Disable MAC address
filtering.

4.1.11 Can’t see other cameras listed in multi-device when using remote

access

If you want to view all the cameras via the WAN, verify that each camera added in the
multi-device settings can be accessed by using the DDNS name and port number. Use the
DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in
WAN)

4.1.12 Only see black screen or undefined characters when using

remote login

If you could access the login page remotely, this indicates that your DDNS settings are correct. If
you are unable to see live video but only some undefined characters, this may be due to the
internet speed issues or the camera using Wi-Fi.

4.2 Default Parameters

Default network Parameters

IP address: obtain dynamically
Subnet mask: 255.255.255.0
Gateway: obtain dynamically
DHCP: Disabled
DDNS: Embedded FOSCAM domain name

Username and password

Default administrator username:

admin

Default administrator password: No password

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Summary of Contents for FI8907W

Page 1: ...User User Manual Manual Model FI8907W Indoor Wireless IP Camera Color Black Color White ...

Page 2: ...2 Surveillance Window 6 3 Advanced Camera Settings 11 3 1 Device Status 11 3 2 3 2 Alias Settings 12 3 3 3 3 Date Time Settings 13 3 4 3 4 User User Settings Settings 13 3 5 Multi Device Settings 14 3 6 3 6 Basic Network Settings 21 3 7 Wireless Settings 24 3 8 3 8 ADSL ADSL 28 3 9 UPnP Settings 29 3 10 DDNS Service Settings 29 3 11 Mail Service Settings 33 3 12 MSN Setting 35 3 13 FTP Service Set...

Page 3: ... Intelligent Intelligent Technology Technology Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 2 4 1 Frequently Asked Questions 49 4 2 Default Parameters 53 4 3 Specifications 54 5 OBTAINING TECHNICAL SUPPORT 55 ...

Page 4: ...remotely monitor your home or your office Controlling the IPCAM and managing images is simplified by using the provided web interface across the network utilising either wired or wireless connectivity FOSCAM provides Phone APPs for Android and iPhone users please search Foscam ip cam viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Power...

Page 5: ...ackage Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Packing Contents IPCAM 1 CD 1 DC Power Supply 1 Quick Installation Guide 1 Mounting bracket 1 option Warranty Card 1 Network Cable ...

Page 6: ...If the power adapter works well the light will turn on Reset button 1 Press and hold down the RESET BUTTON for 10 seconds when released the IP camera will be reset back to factory default settings You must power on the camera before reset 2 Press and hold down the RESET BUTTON about 4 seconds then press the WPS button on the router then you can use the WPS function For more details please read Wir...

Page 7: ...this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 3 it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services Figure 1 3 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installat...

Page 8: ... such as English Spanish Deutsch and so on You can select the language you need via pull down the dropdown toolbar and click on the language to switch Section2 FOSCAM Website Link There is an access link to Foscam website homepage if you need tech support you can contact Foscam directly Section3 ActiveX Mode If your PC is windows based OS such as Windows XP Windows7 Windows Vista and you are using...

Page 9: ...using the Mobile to access the camera here you need to select Mobile Phone login mode Section6 Note Note that when you login the camera please select the corresponding login mode 2 2 Surveillance Window Select the ActiveX mode and you will enter the surveillance window Figure 2 2 Section1 Device Name Default device name is Anonymous You can define a name for your camera as you like Please go to ch...

Page 10: ...4 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 7 The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 3 5 Figure 2 3 Section3 Image Parameters Settings OSD OSD is used to add timestamp on the video There are five text colors to choose from Black red ...

Page 11: ... frequency of the electricity and surveillance model indoors outdoor Please choose outdoor mode when the camera was installed outside Fps 1 Max Maximum frame rate 2 20fps 15fps 10fps 5fps 4fps 3fps 2fps 1fps 5fps 1fps 1 2fps 1 3fps 1 4fps 1 5fps customized frame rate You can choose option within the menu of Fps to adjust the frame rate It is often used in LAN network when you want to lower the fra...

Page 12: ...ick it to stop the video of the camera 3 Talk Button Click the talk icon and the icon changes to then talk through your computer s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built in speaker Click the icon again and stop talking 4 Audio Button Click the audio icon and it changes to then you will hear sound captured by the camera s...

Page 13: ... Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 10 For the first time using audio you need to download and install VLC plug in Click Audio and you can see the download website Figure 2 5 During the installation you must select Mozilla plugin as in Figure 2 6 Figure 2 6 ...

Page 14: ... 1 1 Device ID MAC ID of the camera by wired connection 2 Device Firmware Version System Firmware version of the camera 3 Device Web UI Version Web UI firmware version of the camera 4 Alias Name of the camera 5 Alarm Status The status of Alarm Service Setting 6 DDNS Status The status of DDNS Setting 7 UPnP Status The status of UPnP Setting 8 MSN Status The status of MSN Setting Another Way Double ...

Page 15: ... Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 12 Figure 3 2 Figure 3 3 3 2 3 2 Alias Settings Default alias is Anonymous You can define a name for your camera here such as apple Click Submit to save your changes The alias name supports special characters ...

Page 16: ... Sync with NTP Server or Sync with PC Time If your country implements the Daylight Saving Time that option can also be selected Figure 3 5 3 4 3 4 User User Settings Settings Here you can create users and set permission levels visitor operator or administrator Click Submit to save these settings The camera will reboot Click the option here to modify the device name Enter the device name as you lik...

Page 17: ...OTE In Windows7 or Vista if you cannot set the paths Windows7 or Vista s security level is higher than Windows XP 2000 For set record path function user should add the Device IP address to the Internet Explorer s Trusted sites first The step is IE browser Tool Internet Proper Security Trusted sites Sites Add 3 5 Multi Device Settings If you want to view multi surveillance screens on one window you...

Page 18: ...cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way After all cameras have been added choose Submit Figure ...

Page 19: ...igent Technology Technology Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 16 Figure 3 7b Back to Surveillance Windows and click Four Windows option you will see four cameras you added Figure 3 8 Click Submit after add all cameras ...

Page 20: ...ax 86 86 755 755 2674 2674 5168 5168 17 Figure 3 9 3 5 2 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 3 10 Login to the first camera using a DDNS domain name and port ...

Page 21: ...ou can use the same DDNS domain name you only need to set a different port number for each camera Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 3 11 NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP Use DDNS domain name and port to login Mak...

Page 22: ...Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 19 Figure 3 11 1 The 2nd camera s name 2 Fill in the 2nd camera s DDNS host not LAN IP 3 Enter the 2nd camera s user name and password 4 Click Add button and to take effect Add the other cameras in the same way Click Submit to save 1 2 3 4 ...

Page 23: ...86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 20 Figure 3 12 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet Figure 3 13 Click submit after finishing all settings ...

Page 24: ...he camera select Basic Network Settings Keep the camera in the same subnet of your router or computer Figure 3 14 Changing settings here is the same as using the IP Camera Tool Figure 3 17 3 18 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connecti...

Page 25: ... Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 22 Figure 3 15 Figure 3 16 If you don t know the DNS server you can use the same settings as the Default Gateway Network lamp There is a network lamp on the back of the camera select it and when the network connection are working the lamp will turn on and blink ...

Page 26: ...make sure it is in the same subnet as your computer or router I e the first three sections are the same Subnet Mask The default subnet mask of the equipment in our LAN is 255 255 255 0 You can find the subnet mask in the basic information of your router or the locally attached of your PC Gateway Make sure it is in the same subnet with PC s IP address The gateway is your router s LAN IP DNS Server ...

Page 27: ... Do wireless lan settings manually and WPS Wi FI Protected Set up and Ahoc If your router does not support WPS function please go to chapter 3 7 1 and make wireless connection settings manually If your router supports WPS function please go to chapter 3 7 2 and make wireless connection settings quickly If there is no wireless router please go to chapter 3 7 3 and Connect the IPCAM directly to a ho...

Page 28: ...fter the camera has completed the reboot process wait 10 seconds and disconnect the network cable The LAN IP address will disappear on the window of IP Camera Tool when the camera gets restarted Just wait for around 1 minute the camera will get wireless connection and the LAN IP of the camera will be showed again on the window of the IP Cam Tool You have done wireless connection of the camera succ...

Page 29: ... in the network cable please plug it out While connecting the green network light will blink quickly and the wireless settings will take effect The IP Camera Tool will search the camera s LAN IP Make sure the PC and the camera share the same subnet NOTE 1 During the WPS Settings you must press the Reset button only for four seconds or else the camera may be reset back to factory default settings i...

Page 30: ...he network cable and the camera will restart Open the wireless network card of PC and search the wireless network around the area You can find the SSID you filled for the camera Figure 3 21 Figure 3 22 Step 03 Disabled the wired connection of the PC Select the SSID you filled at Figure3 21 for your camera and enter the same key with your camera Make sure PC and Camera share the same subnet Open th...

Page 31: ...l Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 28 3 8 3 8 ADSL ADSL Figure 3 23 If you are connecting the camera directly to a ADSL modem you can do ADSL settings with your ADSL account password provided by the ISP then make the camera connected to the network Figure 3 24 Enter the ADSL user and password ...

Page 32: ...d for port forwarding Back to the Device Status panel you can see the UPnP status There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router Figure 3 30 3 10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the th...

Page 33: ...omain name HTTP Port to access the camera via internet Take hostname camera myfoscam org and HTTP Port no 88 for example the accessing link of the camera via internet would be http camera myfoscam org 88 Note If you want to use the manufacturer s domain name please select None as the Third Party DDNS and enable the Manufacturer s domain name then click submit Third Party Domain Name Settings User ...

Page 34: ...4 5168 5168 31 Figure 3 27 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Figure 3 28 Click here ...

Page 35: ...acturer s domain name and select No Ip as a server in the Third Party DDNS Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator pan...

Page 36: ...s to Applications Gaming Single Port Forwarding Secondly Create a new column by LAN IP address HTTP Port No of the camera within the router showed as below Figure 3 30 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname ycxgwp no ip info and http no 88for example the accessing li...

Page 37: ...r SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 4 SMTP user ID account of the sender email address 5 Submit C...

Page 38: ...r please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device Report Internet IP by Mail If selected you will receive emails which contains internet IP information such as Wh...

Page 39: ...o the Device Status screen and verify the MSN settings are succeed Figure 3 34 When the MSN ID in the Friends list login the MAN he can chat with camera For example Foscam13 this account contained in the Friends list log in MSN and double click the camera s account foscam31 then enter url the camera will send it s current IP address to you Fill in the user and password of the MSN ID you applied fo...

Page 40: ... 755 755 2674 2674 5168 5168 37 Figure 3 35 Note Create a new MSN account for the camera do not use the same MSN account as you would like to chat with your friends When the camera login uses the MSN account this account cannot be used for anything else when the camera works 3 13 FTP Service Settings If you want to upload images to your FTP server you can set FTP Service Settings Figure 3 36 ...

Page 41: ...ou plan to store images exists as the camera can t create the folder itself Also the folder must be read writable FTP Mode The camera supports standard POST mode and passive PASV mode Upload Image Now This option will upload images continuously when you enable the checkbox Enable Set Filename When you enable this option the uploaded image will be named according to the filename you enter The next ...

Page 42: ... the username and password 5 Cannot access the folder Verify the folder exists and your account is authorized 6 Error in PASV mode Verify the server supports PASV mode 7 Error in PORT mode PASV mode should be selected if the device is behind a NAT 8 Cannot upload file Verify your account is authorized If an error occurs check the parameters you entered are correct The filename format of the image ...

Page 43: ...kbox 2 The larger the number the higher the motion sensitivity will be 3 Select this option to reduce false alarms when light changes 4 If you want to do Sound Detection Alarmed select the checkbox 5 The larger the number the higher the sound sensitivity will be If motion sound is detected after you enable Motion Detection Armed Sound Detection Alarmed the Alarm Status will turn to Motion Sound De...

Page 44: ...ound is activated If you want to receive images when motion is detected you must set Mail Service Settings first Figure 3 31 Then set motion alarm as follows Figure 3 41 2 Upload images via FTP server when motion sound trigger To upload images to an FTP server when motion sound is detected you must set FTP Service Settings Figure 3 36 3 37 first and then set motion sound alarm as pictured below Fi...

Page 45: ...und when the alarm has been detected Figure 3 43 4 The camera will record automatically for one minute after motion sound is detected You can find the recording file in the folder which you set previously Figure 3 6 Figure 3 44 Select this option Select the checkbox When you enable motion alarm the camera will record automatically and store the recording file to the folder you configured This icon...

Page 46: ... 5168 5168 43 Alarm Scheduler Here are two ways to set the alarm 1 Alarm at any time when motion sound is detected Don t select Scheduler Click Submit and the camera will alarm at any time when motion is detected Figure 3 45 Another Way select Scheduler and click set All you will see all time boxes turn blue as in the following picture Click Submit and the camera will alarm at any time when motion...

Page 47: ...ring set times select Scheduler and set time range If you want to select one serial area you can click any number between 00 and 23 on the first row the corresponding column will be selected and it will turn blue For example click the number 06 on the first row you can see the column turn blue That means the camera will alarm when motion sound is detected between 6 and 7 o clock every day Click th...

Page 48: ...gy Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 45 Figure 3 47 If you want to select discrete area you click the left button on the box of time range It will turn blue If you want to delete it just click the left button and it will turn grey Figure 3 48 ...

Page 49: ...irmware first and then upgrade the Web UI Figure 3 49 Click Browse choose the correct bin file and then click Submit to upgrade Don t shut down the power during upgrade until the IP camera tool finds the camera again Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the user...

Page 50: ...tion readme txt file in the upgrade package before you upgrade 2 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 3 Normally only Device WEB UI need to be upgrade please do not try to upgrade the D...

Page 51: ...5 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 48 Figure 3 52 3 17 Restore Factory Settings All parameters will return to factory settings if selected Figure 3 53 3 18 Reboot Device Click Reboot Device to reboot the camera This is similar to unplugging the power to the camera Click Submit to store parameters Load the parameters bin file 1 2 ...

Page 52: ... 5668 Fax Fax 86 86 755 755 2674 2674 5168 5168 49 3 19 Log The log record shows who accessed the camera and when Figure 3 54 Figure 3 54 3 20 Back This will take you back to the surveillance window 4 APPENDIX 4 1 Frequently Asked Questions NOTE Always verify network connections are working by checking the status of the indicators on the network server hub and network card ...

Page 53: ...k to change select Obtain IP from DHCP server If this error still exists after obtaining an IP from the DHCP server check the local area connection of your computer and verify the subnet and gateway of the camera which should be the same subnet of your computer 4 1 3 No Pictures Problems Video streaming is managed by the ActiveX controller If the ActiveX controller isn t installed correctly you wi...

Page 54: ...ll can not see living video and a red cross in the centre of the video Please select another port number Don t use port 80 use port 85 8005 etc Figure 5 2 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you cannot see live video try shutting down the firewall or anti virus software and try again 4 1 4 Can t access IP camera on internet Possible reas...

Page 55: ...do port forwarding automatically because of the firewall or anti virus software It may also be due to the router s security settings We recommend manually configuring port forwarding the camera can be viewed on the internet 4 1 7 Couldn t find the shortcut on the desktop after install IP camera tool If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool check ...

Page 56: ...ther cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 4 1 12 Only see black screen or undefined characters when using remote login If y...

Page 57: ...th a audio jack Audio Compression MJPEG Communicatio n Ethernet One 10 100Mbps RJ 45 Supported Protocol HTTP FTP TCP IP UDP SMTP DHCP PPPoE DDNS U PnP GPRS Wireless Standard IEEE 802 11b g n Data Rate 802 11b 11Mbps Max 802 11g 54Mbps Max 802 11n 150Mbps Max Wireless Security WEP WPA WPA2 Encryption Infrared Light 2 IR LEDs Night visibility up to 8 meters Dimension 99 L x76 W x37mm H Gross Weight ...

Page 58: ...x3 0 Google Chrome Safari or other standard browsers Certification CE FCC 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reselle...

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