Envelope Sealing Problems
Reference
Remedy
Possible cause
Symptom
See symptom “Flap
not sufficiently
moistened” in this
table.
Insufficient moisten-
ing.
Envelope not closed
properly.
Job menu
on page
10
Make sure sealing is
on in the job menu.
The current job has
no envelope sealing.
Loading documents
Make sure the side
guides of the docu-
ment feeders are in
the correct position.
Documents are not
correctly inserted.
Filling the sealing li-
quid bottle
on page
18
Check water level,
refill if needed.
Water level low.
Flap not sufficiently
moistened.
Replace brush
on
page 56
Check brush, replace
if necessary by the
extra soaked brush.
Brush dry.
Clean brush
on
page 56
Check brush, clean if
needed.
Brush dirty.
Replace brush
on
page 56
Replace brush.
Brush worn out.
Make sure sealing is
on.
The current job has
no envelope sealing.
Envelope specifica-
tions
Use envelopes that
meet the specifica-
tions.
Envelope does not
meet the specifica-
tions.
Seal an envelope
manually to test the
adhesion quality.
Poor envelope qual-
ity.
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