Envelope Feeding Problems
Reference
Remedy
Possible cause
Symptom
Loading envelopes
on page 16
Check and replace if
needed.
Envelopes not placed
properly in the hop-
per.
Envelopes are double
fed.
Loading envelopes
on page 16
Refill hopper.
Hopper is empty.
No envelopes fed.
Loading envelopes
on page 16
Check side guides
and adjust if needed.
Side guides set too
narrow.
Loading envelopes
on page 16
Check side guides
and adjust if needed.
Side guides of the
envelope hopper are
set too wide.
Envelope stops
skewed.
Loading envelopes
on page 16
Refill hopper.
Hopper almost empty.
Envelopes are fed ir-
regularly.
Loading envelopes
on page 16
Check side guides
and adjust if needed.
Side guides set too
narrow.
Envelope specifica-
tions
Check specifications
and change envel-
opes if needed.
Envelope not within
specifications.
Flap is wrinkled and
sometimes not
opened.
Envelope specifica-
tions
Store envelopes ac-
cording to specifica-
tions.
Flap sticks.
Envelope specifica-
tions
Envelopes stored or
manufactured improp-
erly.
Flap curled.
9
English
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