Ford TRANSIT COURIER, Owner'S Manual

Page: 232 / 306

Phone
Possible Cause and Resolution Symptom
During a call, I can hear
excessive background noise. – Incorrect cell phone settings.
•
Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•
Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•
Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me. – System restart required.
•
Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the screen is off and any illuminated USB
ports are not illuminated. Unlock the vehicle, switch
the ignition on and try again.
I cannot download phone-
book. – Incompatible cell phone.
•
Check the compatibility of your cell phone on the
local Ford website.
– Incorrect cell phone settings.
•
Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•
Switch automatic phonebook download on. See
Settings (page 219).
– Cell phone malfunction.
•
Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•
Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•
Switch automatic phonebook download on. See
Settings (page 219).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Tourneo Courier/Transit Courier (C4A) Vehicles Built From: 16-09-2021, CG3822en enGBR, Edition date: 202106, First-Printing
SYNC™ 3 - Vehicles Without: Touchscreen Display