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Ford Escape 2022, Owner'S Manual

The Ford Escape 2022 Owner's Manual is available for free download on our website. This comprehensive manual covers all aspects of your vehicle, providing valuable information and guidance. Get to know every feature and functionality of your Ford Escape 2022 by downloading the manual from manualshive.com.

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Note:

Cabin conditioning can perform

differently depending on if you plug in with
the included convenience cord or a higher
power charging station. The power available
for conditioning is limited to the charging
station power available.

Note:

Your vehicle may not always reach

the set cabin temperature due to charging
and ambient temperature conditions. This
is normal operation.

APPS

The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

Note:

For more information about available

apps, visit catalog.ford.com.

Using Apps on an iOS Device

Select the apps option on the
feature bar.

1.

If your device is connected via USB,
switch Apple CarPlay off.  See 

Phone

(page 450).

2. Connect your device to a USB port or

pair and connect using Bluetooth.

3. If prompted to enable CarPlay, select

Disable

.

4. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

5. Select the app that you want to use on

the touchscreen.

Note:

Connect your device to a USB port if

you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.

Using Apps on an Android Device

Select the apps option on the
feature bar.

1.

If your device is connected via USB,
switch Android Auto off.  See 

Phone

(page 450).

2. Pair your device.  See 

Phone

 (page 450).

3. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

4. Select 

Find Mobile Apps

.

Note:

The system searches and connects

to compatible apps that are running on your
device.

5. Select the app that you want to use on

the touchscreen.

462

SYNC™ 3

 (If Equipped)

Summary of Contents for Escape 2022

Page 1: ...2022 ESCAPE Owner s Manual ford ca owner ford com 2022 ESCAPE Owner s Manual September 2021 First Printing Litho in U S A ...

Page 2: ...rating servicing and maintaining a passenger vehicle or off highway motor vehicle can expose you to chemicals including engine exhaust carbon monoxide phthalates and lead which are known to the State of California to cause cancer and birth defects or other reproductive harm To minimize exposure avoid breathing exhaust do not idle the engine except as necessary service your vehicle in a well ventil...

Page 3: ......

Page 4: ... Checking the Seatbelts 44 Seatbelt Extensions 45 Personal Safety System What Is the Personal Safety System 46 How Does the Personal Safety System Work 46 Personal Safety System Components 46 Airbags How Do the Front Airbags Work 47 How Do the Side Airbags Work 47 How Do the Knee Airbags Work 48 How Does the Safety Canopy Work 48 Airbag Precautions 49 Properly Adjusting the Driver and Front Passen...

Page 5: ...ing 71 Keyless Entry Locating the Keyless Entry Keypad 73 Keyless Entry Limitations 73 Master Access Code 73 Keyless Entry Settings 74 Locking and Unlocking the Doors Using Keyless Entry 75 Keyless Entry Troubleshooting 75 Easy Entry and Exit How Does Easy Entry and Exit Work 77 Switching Easy Entry and Exit On and Off 77 Liftgate Vehicles With Manual Liftgate Opening the Liftgate 78 Closing the L...

Page 6: ...rror 107 Exterior Mirrors Adjusting the Exterior Mirrors 108 Folding the Exterior Mirrors 108 Moonroof Opening and Closing the Sun Shade 109 Opening and Closing the Moonroof 109 Venting the Moonroof 109 Moonroof Bounce Back 110 Instrument Cluster Instrument Cluster Overview Hybrid Electric Vehicle HEV Vehicles With 6 5 Inch Instrument Cluster Display Screen 111 Instrument Cluster Overview Hybrid E...

Page 7: ...nch Instrument Cluster Display Screen 124 Customizing the Instrument Cluster Display Vehicles With 6 5 Inch InstrumentClusterDisplayScreen 12 3 Inch Instrument Cluster Display Screen 124 Personalized Settings 125 Fuel Economy Display 126 Fuel Economy Display Plug In Hybrid Electric Vehicle PHEV 127 Fuel Economy Display Gasoline 127 EV Coach Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehic...

Page 8: ...s 146 Interior Air Quality What Is the Cabin Air Filter 147 Replacing the Cabin Air Filter 147 Front Seats Front Seat Precautions 148 Sitting in the Correct Position 148 Manual Seats 149 Power Seats 151 Heated Seats 154 Rear Seats Manual Seats 155 Rear Occupant Alert System What is the Rear Occupant Alert System 158 How Does the Rear Occupant Alert System Work 158 Rear Occupant Alert System Precau...

Page 9: ...h Button Ignition Switch 172 Starting the Engine 172 Engine Block Heater 174 Stopping the Engine 175 Automatic Engine Stop 176 Starting and Stopping the Engine Troubleshooting 176 Hybrid Electric Vehicle Information What is a Hybrid Electric Vehicle 179 How Does a Hybrid Electric Vehicle Work 179 Hybrid Electric Vehicle Driving Characteristics 179 Hybrid Electric Vehicle Indicators 179 Hybrid Elec...

Page 10: ...s 214 Automatic Transmission Troubleshooting 214 All Wheel Drive How Does All Wheel Drive Work 216 All Wheel Drive Precautions 216 All Wheel Drive Limitations 216 All Wheel Drive Troubleshooting 216 Brakes Brake Precautions 217 Anti Lock Braking System 217 Brake Over Accelerator 217 Locating the Brake Fluid Reservoir 218 Checking the Brake Fluid 218 Brake Fluid Specification 218 Brakes Troubleshoo...

Page 11: ...r View Camera Settings 236 Active Park Assist What Is Active Park Assist 238 How Does Active Park Assist Work 238 Active Park Assist Precautions 238 Switching Active Park Assist On and Off 238 Entering a Parallel Parking Space 238 Entering a Perpendicular Parking Space 239 Exiting a Parking Space 239 Active Park Assist Troubleshooting 240 Cruise Control What Is Cruise Control 242 Switching Cruise ...

Page 12: ...ind Spot Information System Precautions 268 Blind Spot Information System Limitations 268 Blind Spot Information System Requirements 268 Switching Blind Spot Information System On and Off 268 Locating the Blind Spot Information System Sensors 269 Blind Spot Information System Indicators 269 Blind Spot Information System Troubleshooting 270 Cross Traffic Alert What Is Cross Traffic Alert 271 How Do...

Page 13: ...Load Limit 290 Roof Rack 292 Luggage Compartment Installing and Removing the Luggage Compartment Cover 294 Connecting a Trailer Connecting a Trailer Precautions 296 Connecting a Trailer 296 Towing a Trailer Towing a Trailer Precautions 298 Trailer Brake Precautions 298 Towing a Trailer Limitations 299 Loading Your Trailer 299 Trailer Towing Hints 299 Launching or Retrieving a Boat or Personal Wate...

Page 14: ...ging the Engine Air Filter 1 5L EcoBoost 2 0L EcoBoost 338 Changing the Engine Air Filter 2 5L Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 339 Changing the Fuel Filter Gasoline Hybrid Electric Vehicle HEV 340 Drive Belt Routing Overview 1 5L EcoBoost 340 Drive Belt Routing Overview 2 0L EcoBoost 341 12V Battery 341 Changing the 12V Battery 343 Adjusting the Headlamps 344 Exter...

Page 15: ... 5L Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 391 Engine Oil Capacity and Specification 1 5L EcoBoost 392 Engine Oil Capacity and Specification 2 0L EcoBoost 393 Engine Oil Capacity and Specification 2 5L Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 395 Cooling System Capacity and Specification 1 5L EcoBoost 396 Cooling System Capacity and Specification 2...

Page 16: ...ral Information 415 Using Voice Recognition 416 Using SYNC With Your Phone 418 SYNC Applications and Services 419 Using SYNC With Your Media Player 421 SYNC Troubleshooting 421 SYNC 3 General Information 431 Using Voice Recognition 433 Entertainment 440 Phone 450 Navigation 452 Electric Vehicle Information 457 Apps 462 Settings 464 SYNC 3 Troubleshooting 466 Accessories Accessories 479 Ford Protec...

Page 17: ...nications Equipment 531 Federal Highway Administration Regulation 531 End User License Agreement 532 Emission Law 557 Appendices Electromagnetic Compatibility 559 Declaration of Conformity 561 14 Table of Contents ...

Page 18: ...D TDD for the hearing impaired 7 1 1 where offered by your telephone service provider www ford ca Facebook FordServiceCA English FordServiceQC Francais Australia Ford Motor Company Attention Customer Relationship Centre Private Mail Bag 5 Fairlane Business Park 3 Campbellfield Victoria 3061 Telephone 13 3673 FORD E mail foacust1 ford com New Zealand Ford Motor Company Attention Customer Relationsh...

Page 19: ...elopment Inc P O Box 11957 Caparra Heights Station San Juan PR 00922 1957 1 800 392 3673 FORD Fax 313 390 0804 E mail prcac ford com www ford com pr Middle East Ford Middle East Customer Relationship Center P O Box 21740 Dubai United Arab Emirates Telephone 80004441066 Toll free number for the Kingdom of Saudi Arabia 8008443673 Mobily and Zain cell phone users in Saudi Arabia 800850078 Kuwait 2228...

Page 20: ...cal Ford website visit https corporate ford com operations locations global links html Note Use and operate your vehicle in line with all applicable laws and regulations Note Pass on all printed owner s information when selling this vehicle Our digital resources include a comprehensive digital Owner s Manual dynamically created according to the features on your vehicle by using the vehicle identif...

Page 21: ...E154903 Right hand side A Left hand side B USING THIS PUBLICATION To quickly locate information about your vehicle use the word search within the Owner s Manual application 18 Introduction ...

Page 22: ... petroleum based Brake system E270480 Brake system E139223 E139223 Cabin air filter Check fuel cap Child safety door lock or unlock Child seat lower anchor E141 E141128 128 Child seat tether anchor E332905 Cruise control Do not open when hot Electric Parking brake Engine air filter Engine coolant Engine coolant temperature Engine oil Explosive gas Fan warning E71880 Fasten seatbelt E231160 Flammab...

Page 23: ...ntrol Panic alarm E139213 Parking aid E270849 Passenger airbag activated E270850 Passenger airbag deactivated Power steering fluid Power windows front rear Power window lockout E231159 Requires registered technician E65963 E65963 Safety alert See Owner s Manual E231158 See Service Manual Malfunction Indicator Lamp MIL Side airbag Shield the eyes E138639 Stability control E163171 Hill descent contr...

Page 24: ...E132353 Windshield wash and wipe 21 Symbols Glossary ...

Page 25: ...ings Data recorded includes for example Operating states of system components for example fuel level tire pressure and battery charge level Vehicle and component status for example wheel speed deceleration lateral acceleration and seatbelt status Events or errors in essential systems for example headlamps and brakes System responses to driving situations for example airbag deployment and stability...

Page 26: ...ion may also be accessed electronically by Ford Motor Company and Ford authorized service facilities and that the diagnostic information may be used to provide services to you personalizing your experience troubleshoot and to improve products and services and offer you products and services that may interest you where permitted by law For Canada only for more information please review the Ford of ...

Page 27: ...age 464 Comfort and Convenience Data Data recorded includes for example Seat and steering wheel position Climate control settings Radio presets Entertainment Data Data recorded includes for example Music videos or album art Contacts and corresponding address book entries Navigation destinations CONNECTED VEHICLE DATA The modem has a SIM The modem was enabled when your vehicle was built and periodi...

Page 28: ...nt The system also records a short diagnostic log of approximately 10 minutes of all recent system activity The cell phone profile media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device If you no longer plan to use the system or your vehicle we recommend you use the maste...

Page 29: ...ls page 123 See Muting the Audio page 411 E Wiper lever See Switching Windshield Wipers On and Off page 92 F Touchscreen display G Audio unit controls See Playing or Pausing the Audio Source page 410 H Hazard flasher See Switching the Hazard Flashers On and Off page 310 I Passenger airbag deactivation indicator See Crash Sensors and Airbag Indicator page 54 J Glove compartment K Climate controls S...

Page 30: ...Horn N Steering wheel adjustment See Adjusting the Steering Wheel page 91 O Lighting control See Exterior Lighting Control page 97 P 27 At a Glance ...

Page 31: ...njury or death to your child WARNING On hot days the temperature inside the vehicle can rise very quickly Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries including brain damage Small children are particularly at risk WARNING Do not place a rearward facing child restraint in front of an active airbag Failure to follow t...

Page 32: ...educe the effectiveness of the seatbelt and increase the risk of injury or death in a crash WARNING Do not leave children or pets unattended in your vehicle Failure to follow this instruction could result in personal injury or death When installing a child restraint with seatbelts Place the vehicle seat in the upright position before you install the child restraint Use the correct seatbelt buckle ...

Page 33: ...ead restraint Rear Facing Child Restraints Seatbelt Only LATCH Lower Anchors Only Combined Weight of Child and Child Restraint X X Up to 65 lb 29 kg X Over 65 lb 29 kg Forward Facing Child Restraints Seatbelt and LATCH Lower Anchors and Top Tether Anchor Seatbelt and Top Tether Anchor LATCH Lower Anchors and Top Tether Anchor Combined Weight of Child and Child Restraint X X X Up to 65 lb 29 kg X X...

Page 34: ...es require that small children use approved booster seats until they reach age eight a height of 57 in 1 45 m tall or 80 lb 36 kg Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle When possible properly restrain children 12 years of age and under in a rear seating position of your vehicle Accident statistics suggest that children a...

Page 35: ...did not twist the belt webbing 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from for that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it 5 To put the retractor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until you pull al...

Page 36: ...uckle will provide extra help to remove remaining slack from the belt 9 If the child restraint has a tether strap attach it E142534 10 Before placing the child in the seat forcibly move the seat forward and back to make sure the seat is securely held in place To check this grab the seat at the belt path and attempt to move it side to side and forward and back There should be no more than 1 in 2 5 ...

Page 37: ...tions on attaching child restraints with tether straps INSTALLING A CHILD RESTRAINT IN A CENTER SEAT WARNING The standardized spacing for LATCH lower anchors is 11 in 280 mm center to center Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle The ...

Page 38: ...m or both you can attach the top tether strap Perform the following steps to install a child restraint with tether anchors Note If you install a child restraint with rigid LATCH attachments do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of the child restraint K...

Page 39: ...ter seat E142595 Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion Can the child sit without slouching Does the lap belt rest low across the hips Is the shoulder belt centered on the shoulder and chest Can the child stay seated like this for the whole trip Always use booster seats in conjunction with your vehicle lap ...

Page 40: ...ter that keeps the lap belt low and snug across the hips never up across the stomach and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder The following drawings compare the ideal fit to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder The drawings also show how the lap belt should be low and snu...

Page 41: ... instructions CHILD SAFETY LOCKS WARNING You cannot open the rear doors from inside if you have put the child safety locks on E238364 E238364 A child safety lock is on the rear edge of each rear door You must switch the child safety lock separately on each door Left Hand Side Turn the key clockwise to switch the child lock on and counterclockwise to switch it off Right Hand Side Turn the key count...

Page 42: ...antly more likely to die than a person wearing a seatbelt WARNING Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair Use the shoulder belt on the outside shoulder only Never wear the shoulder belt under the arm Never use a single seatbelt for more than one person WARNING Even with advanced restraints systems pro...

Page 43: ...s The pretensioners may also activate when a Safety Canopy airbag deploys FASTENING THE SEATBELTS E142587 1 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until it engages Note Make sure that the seatbelt tongue is properly fastened in the seatbelt buckle E142588 2 Press the button to release the seatbelt tongue E14258 89 When in use pla...

Page 44: ...cking sound This indicates the seatbelt is now in the automatic locking mode DISENGAGING AUTOMATIC LOCKING MODE Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive locking mode Extracting Seatbelts in the Rear Outermost Seat Positions Seatbelts in the rear outermost positions can lock if you fi...

Page 45: ...ly and worn as tight as comfort allows Position the shoulder belt to cross the middle of the shoulder and the center of the chest ADJUSTING THE SEATBELT HEIGHT WARNING Position the seatbelt height adjuster so that the seatbelt rests across the middle of your shoulder Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash E200161 1 Press t...

Page 46: ...tes again when a seating position changes from unfastened to fastened E331448 E331448 This warning displays if an occupant unfastens the rear seatbelt buckle or it becomes unfastened Note If a rear seat is unoccupied or an occupant never fastens the seatbelt buckle to begin with the warning will not display Note Front seating positions appear in this warning display Warnings for unfastened front s...

Page 47: ... front passenger seatbelts 1 Switch the ignition on Do not start the engine 2 Wait about one minute until the seatbelt warning light switches off After Step 2 wait an additional five seconds before proceeding with Step 3 Once you start Step 3 you must complete the procedure within 30 seconds 3 For the seating position you are switching off fasten then unfasten the seatbelt three times at a moderat...

Page 48: ...NG Only use extensions provided free of charge by our dealers The dealer will provide an extension designed specifically for this vehicle model year and seating position The use of an extension intended for another vehicle model year or seating position may not offer you the full protection of your vehicle s seatbelt restraint system WARNING Never use seatbelt extensions to install child restraint...

Page 49: ...of the dual stage airbags based on crash severity and occupant conditions PERSONAL SAFETY SYSTEM COMPONENTS Driver and passenger dual stage airbag supplemental restraints Front seat outermost seatbelts with pretensioners energy management retractors and seatbelt usage sensors Driver seat position sensor Passenger seat position sensor Front passenger sensing system Passenger airbag off and on indic...

Page 50: ... Small amounts of sodium hydroxide may be present which may irritate the skin and eyes but none of the residue is toxic Contact with a deploying airbag may cause abrasions or swelling Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag Because airbags must inflate rapidly and with considerable force there is the risk of death or serious injuries...

Page 51: ...s indicator See Crash Sensors and Airbag Indicator page 54 HOW DO THE KNEE AIRBAGS WORK The driver knee airbag is under or within the instrument panel During a crash the restraints control module may activate the knee airbag based on crash severity and respective occupant conditions Under certain crash and occupant conditions the knee airbag may deploy but the corresponding front airbag may not ac...

Page 52: ...fety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening AIRBAG PRECAUTIONS WARNING Airbags do not inflate slowly or gently and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module WARNING All ...

Page 53: ...s instruction could result in personal injury or death PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS WARNING National Highway Traffic Safety Administration NHTSA recommends a minimum distance of at least 10 in 25 cm between an occupant s chest and the driver airbag module To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching ...

Page 54: ...em is designed to disable the front passenger frontal airbag under these conditions The front passenger seat is unoccupied The system determines an infant is present in a child restraint A passenger takes their weight off of the seat for a period of time If there is a problem with the airbag system or the passenger sensing system Even with this technology parents are strongly encouraged to always ...

Page 55: ...e of injury during a crash greatly increases If you think that the state of the passenger airbag status indicator lamp is incorrect check for the following Objects lodged underneath the seat Objects between the seat cushion and the center console Objects hanging off the seat backrest Objects stowed in the seat backrest map pocket Objects placed on the occupant s lap Cargo interference with the sea...

Page 56: ... in serious injury or death in the event of a crash Always sit upright against your seat back with your feet on the floor WARNING Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system This could seriously increase the risk of injury or death FRONT PASSENGER SENSING SYSTEM INDICATORS Passenger Airbag Passenger Airbag Status Indic...

Page 57: ...ght will not illuminate immediately after you switch the ignition on The readiness light either flashes or stays on You hear a series of five beeps The tone pattern repeats periodically until the problem the light or both are repaired If any of these things happen even intermittently have the supplemental restraint system serviced at an authorized dealer immediately Unless serviced the system may ...

Page 58: ...r deformation The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation or a certain likelihood of rollover DISPOSING OF AIRBAGS Contact your authorized dealer as soon as possible Airbags must be disposed of by qualified personnel 55 Ai...

Page 59: ...on of hybrid and electric vehicles at low speeds the system creates a subtle sound to alert pedestrians The system is on when your vehicle is running and not in park P Some sound may be audible in the passenger compartment 56 Pedestrian Alert System If Equipped ...

Page 60: ...ture activation and use The 911 Assist feature must be set on before the incident You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident A connected Bluetooth enabled phone must have adequate network coverage battery power and signal strength The vehi...

Page 61: ...rge There is interference causing issues with the remote control frequencies The remote control is too close to metal objects or electronic devices for example keys or a cell phone USINGTHEREMOTECONTROL Use your remote control to access various vehicle systems Note The buttons on your remote may vary depending on the vehicle region or options Unlock E138629 Press the button to unlock all doors See...

Page 62: ...h the release button on your passive key and pull the key blade out SOUNDINGTHEPANICALARM E138624 Press the button to sound the panic alarm Press the button again or switch the ignition on to turn it off Note The panic alarm only operates when the ignition is off LOCATING YOUR VEHICLE E138623 Press the lock button twice within three seconds The turn signal lamps flash Note We recommend you use thi...

Page 63: ...not securely close stop using the remote control and replace it as soon as possible In the meantime keeptheremotecontrolaway from children Failure to follow this instruction could result in personal injury or death The remote control uses one coin type 3 volt lithium battery CR2450 or equivalent E322866 E322866 1 Push the release button and pull the key blade out E303824 2 Twist a thin coin under ...

Page 64: ...S WITH FLIP KEY WARNING Keep batteries away from children to prevent ingestion Failure to follow this instruction could result in personal injury or death If ingested immediately seek medical attention WARNING If the battery compartment does not securely close stop using the remote control and replace it as soon as possible In the meantime keeptheremotecontrolaway from children Failure to follow t...

Page 65: ...pe off any grease on the battery terminals or on the back surface of the circuit board Note Replacing the battery does not erase the programmed key from your vehicle The remote control should operate normally REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement keys or remote controls from an authorized dealer Authorized dealers can program remote controls for your vehicle E151795 N...

Page 66: ...KEYS AND REMOTE CONTROLS TROUBLESHOOTING KEYS AND REMOTE CONTROLS INFORMATION MESSAGES Action Message Replace remote control battery Key Battery Low Replace Soon 63 Keys and Remote Controls ...

Page 67: ...ng a MyKey and with your vehicle moving Note MyKey drivers may be able to switch the lane departure warning feature off but this feature turns back on automatically with every new key cycle CONFIGURABLE MYKEY SETTINGS You can configure the following settings after creating a MyKey See Creating a MyKey page 65 Speed Limit WARNING Do not set MyKey maximum speed limit to a limit that will prevent the...

Page 68: ...e the passive key in the position shown with the buttons facing upward 4 Switch the ignition on 5 Using your touchscreen press Menu 6 Press Settings 7 Press Vehicle 8 Press MyKey 9 Press Create MyKey 10 Press Yes if you want to create the key as MyKey A confirmation message will appear on the screen 11 Switch the ignition off Note We recommend that you label this key CREATING A MYKEY VEHICLES WITH...

Page 69: ...en 3 Press Vehicle Settings 4 Press MyKey 5 Press MyKey Information USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with unapproved aftermarket remote start systems If you choose to install a remote start system see an authorized dealer for an approved remote start system MYKEY TROUBLESHOOTING MYKEY INFORMATION MESSAGES VEHICLES WITH PUSH BUTTON START Description Message Displays whe...

Page 70: ...on Message Displays when trying to create a MyKey with a key already designated as a MyKey Key is Already a MyKey Displays to confirm that the key is restricted after you switch the ignition off This Key restricted at Next Key Cycle Label Key as MyKey 67 MyKey ...

Page 71: ...ey and a MyKey are inside your vehicle You have not created any MyKeys See Creating a MyKey page 65 You have cleared the MyKeys See Clearing All MyKeys page 66 Why am I not able to start the engine with a MyKey An admin key and a MyKey are inside your vehicle The system recognizes only the admin key when both are present MYKEY FREQUENTLY ASKED QUESTIONS VEHICLES WITH FLIP KEY What is an admin key ...

Page 72: ...ND LOCKING THE DOORS USING THE KEY BLADE If there is a power door lock fault you can use the key blade to lock and unlock the driver door E E32 28009 E E32 3 32 3 328 3 32 328 28 328 28 3 3 3 3 3 328 3 3 328 328 328 328 28 3 8009 00 009 009 009 0 009 00 09 009 009 09 009 009 Lock A Unlock B INDIVIDUALLY UNLOCKING AND LOCKING THE DOORS USING THE KEY BLADE If there is a power door lock fault you can...

Page 73: ...of the following occur The ignition is on all the doors are closed and your vehicle is moving at a speed greater than 12 mph 20 km h Your vehicle comes to a stop You open the driver door within 10 minutes of switching the ignition off or to the accessory position SWITCHING AUTOUNLOCK ON AND OFF 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Switch Autounlock on or off AUTOLOCK WHAT...

Page 74: ... ON AND OFF 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Switch Mislock Chirp on or off DOORS AND LOCKS AUDIBLE WARNINGS Door Ajar Audible Warning Sounds when a door is not fully closed and your vehicle is moving DOORS AND LOCKS TROUBLESHOOTING DOORS AND LOCKS WARNING LAMPS Door Ajar Warning Lamp E249859 It illuminates when you switch the ignition on and remains on if any door or...

Page 75: ...KEDQUESTIONS Can accessories such as steps or handles be used with the latch assembly Do not use the door latch assembly to attach any accessory such as handles or steps as this can cause damage to your vehicle 72 Doors and Locks ...

Page 76: ...mote control frequencies The remote control is too close to metal objects or electronic devices for example keys or a cell phone MASTER ACCESS CODE WHAT IS THE MASTER ACCESS CODE The master access code is a factory set five digit entry code You can operate the keypad with the master access code at any time The master access code is on the owner s wallet card in the glove box and is available from ...

Page 77: ...rs from inside your vehicle using the power door lock control You can unlock individual doors by pulling the interior door handles on those doors CREATING PERSONAL ACCESS CODES To create your own personal access code 1 Enter the factory set code 2 Press 1 2 on the keypad within five seconds 3 Enter your personal five digit code 4 Press 1 2 on the keypad to save personal code one The doors lock the...

Page 78: ... 5 6 within five seconds to release or open the tailgate if available LOCKINGTHEDOORS VEHICLES WITH KEYLESS ENTRY AND PUSH BUTTON START E248554 E248554 With your intelligent access key within 3 ft 1 m of your vehicle touch the outer door handle lock sensor for approximately one second to lock being careful to not touch the unlock sensor on the back of the door handle at the same time After locking...

Page 79: ...ignition on using a deactivated passive key Press the unlock button on the remote control to reactivate a passive key Why does the keypad not function The keypad goes into an anti scan mode if you enter a wrong code seven times The anti scan mode disables the keypad for one minute and the red light flashes 76 Keyless Entry If Equipped ...

Page 80: ... off The driver seat returns to its previous position when you switch the ignition on SWITCHINGEASYENTRYAND EXIT ON AND OFF 1 Press Settings on the touchscreen 2 Press Vehicle 3 Select Easy Entry Exit If you press any adjustment or memory button when in easy exit mode the system cancels the operation 77 Easy Entry and Exit ...

Page 81: ...g for example a bike rack from the glass or liftgate This could damage the liftgate and its components Note Do not leave the liftgate open while driving This could damage the liftgate and its components CLOSING THE LIFTGATE CLOSING THE LIFTGATE FROM OUTSIDE YOUR VEHICLE WARNING It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a crash people riding in these areas ...

Page 82: ...E291353 A handle is located inside the liftgate to help with closing Note Make sure that you fully close the liftgate to prevent cargo from falling out 79 Liftgate Vehicles With Manual Liftgate ...

Page 83: ...mission in park P press the button on the instrument panel Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything for example a bike rack from the glass or liftgate This could damage the liftgate and its components Note Do not leave the liftgate open while driving This could damage the liftgate and its compon...

Page 84: ... open while driving This could damage the liftgate and its components OPENING THE HANDS FREE LIFTGATE If Equipped Make sure you have the passive key within 3 ft 1 m of the liftgate 1 Stand behind your vehicle and face the liftgate 2 Move your foot in a single kick motion without pausing under and away from the rear bumper detection area E300 E E3 E E E E E3 3 3 799 E300 E E E30 E3 E E E E3 E3 E3 E...

Page 85: ... the height Note You cannot program the height if the liftgate position is too low 4 The power liftgate now opens at the programmed height To change the programmed height repeat the steps Note You can fully open the liftgate by manually pushing it upward to the maximum open position if it opens in a lower position Note The system recalls the new programmed height until you reprogram it even if you...

Page 86: ... close the liftgate before operating or moving your vehicle especially in an enclosure like a garage or a parking structure This could damage the liftgate and its components Note Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate Objects too close to your vehicle for example a wall garage door or another vehicle may come in...

Page 87: ...apply sudden excessive force to the liftgate while it is in motion This could damage the power liftgate and its components Note Selections will vary depending on region or options You can stop the liftgate movement by doing any of the following Pressing the liftgate control button on the liftgate Pressing the liftgate control button inside the vehicle Pressing the liftgate button on the remote con...

Page 88: ...le you can continue to operate the liftgate LIFTGATE TROUBLESHOOTING LIFTGATE WARNING LAMPS E162453 Illuminates when the liftgate is not completely closed LIFTGATE INFORMATION MESSAGES Action Message The liftgate is not completely closed Close the liftgate Liftgate Ajar 85 Liftgate Vehicles With Power Liftgate ...

Page 89: ... the transmission is in park P ensure nothing is obstructing the liftgate path and there is not excessive weight on the liftgate If there are continued issues the battery voltage may be low or other system issues See an authorized dealer 86 Liftgate Vehicles With Power Liftgate ...

Page 90: ...anti theft alarm is triggered in any of the following ways If someone opens a door the liftgate or the hood without a correctly coded key or remote control If you turn the power on without a correctly coded key If the interior sensors detect movement inside your vehicle If the inclination sensors detect an attempt to raise your vehicle If someone disconnects the vehicle battery or the battery back...

Page 91: ...r sensing All Sensors All sensors is the standard setting In all sensors all equipped sensors are on when you arm the alarm Note Do not arm the alarm with all sensors if passengers animals or other moving objects are inside your vehicle Perimeter Sensing In perimeter sensing the interior sensors are off when you arm the alarm All the other equipped sensors activate when you arm the alarm in this m...

Page 92: ...t detected a correctly coded key No Key Detected The system has malfunctioned Have your vehicle checked as soon as possible Starting System Fault Displays when the alarm has been triggered due to unauthor ized entry Vehicle Alarm To Stop Alarm Start Vehicle Alarm Announcement 89 Security ...

Page 93: ...tential alarm problem with my vehicle Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle WhatshouldIdoifthevehicleisunable to start with a correctly coded key Have your vehicle checked as soon as possible 90 Security ...

Page 94: ...el to the desired position E191047 E191047 3 Lock the steering column HORN E270945 Press on the center of the steering wheel near the horn icon to activate the horn SWITCHING THE HEATED STEERINGWHEELONANDOFF IF EQUIPPED To activate the heated steering wheel press the button on the climate control unit On some vehicles an indicator on the button illuminates when the heated steering wheel is on Note...

Page 95: ...al wipe C High speed wipe D E270969 Push the lever up or down to operate the windshield wipers AUTOWIPERS IF EQUIPPED WHAT ARE AUTOWIPERS Autowipers turns on and controls the speed and frequency of the windshield wipers AUTOWIPERS SETTINGS 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Press Wipers 4 Switch Rain Sensing on or off Note When you switch the feature off the wipers do n...

Page 96: ...vity the wipers operate when the sensor detects a large amount of water on the windshield SWITCHING THE REAR WINDOW WIPER ON AND OFF E242 2324 Intermittent wipe A Continuous wipe B Rear window wiper off C REVERSE WIPE WHAT IS REVERSE WIPE Reverse wipe turns on the rear window wiper when you shift into reverse R and the windshield wipers are on REVERSE WIPE SETTINGS 1 Press Settings on the touchscr...

Page 97: ...es not spring back against the glass when the wiper blade is not attached 2 Slightly rotate the wiper blade 3 Remove the wiper blade 4 To install reverse the removal procedure Note Make sure that the wiper blade locks into place REPLACING THE REAR WIPER BLADES E271380 1 Lift the wiper arm Note Do not hold the wiper blade to lift the wiper arm 2 Remove the wiper blade Note Make sure that the wiper ...

Page 98: ...dshield USINGTHEWINDSHIELDWASHER E308825 E270967 Pull the lever toward you to operate the windshield washer Note A courtesy wipe occurs a short time after the wipers stop to clear any remaining washer fluid when switched on See Switching the Courtesy Wipe On and Off page 95 SWITCHINGTHECOURTESYWIPE ON AND OFF 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Press Wipers 4 Switch Cour...

Page 99: ... WIPERS AND WASHERS FREQUENTLYASKEDQUESTIONS Why are there streaks and smears on the windshield The wiper blades could be dirty worn or damaged Check the wiper blades See Checking the Wiper Blades page 94 If the wiper blades are dirty clean them with washer fluid or water applied with a soft sponge or cloth If the wiper blades are worn or damaged install new ones See Replacing the Front Wiper Blad...

Page 100: ...Slightly pull the lever toward you and release it to flash the headlamps SWITCHING HEADLAMP EXIT DELAY ON AND OFF To switch headlamp exit delay on pull the turn signal lever toward you after switching your vehicle off To switch headlamp exit delay off pull the turn signal lever toward you again or switch your vehicle on Note The headlamps turn off after three minutes with any door open or 30 secon...

Page 101: ...ong as 48 hours under dry weather conditions How much condensation is unacceptable A water puddle inside the lamp Streaks drip marks or large droplets present on the interior of the lens What should I do if unacceptable condensation is present Have your vehicle checked as soon as possible Why do my headlamps turn off when I have them switched on when I switch my vehicle off The battery saver turns...

Page 102: ... DAYTIME RUNNING LAMPS WARNING The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions Make sure you switch the headlamps on as appropriate during all low visibility conditions Failure to do so may result in a crash 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Press Lighting 4 Switch Daytime ...

Page 103: ...ing warns of a failed turn signal lamp EXTERIOR LAMP AUDIBLE WARNING Exterior Lamps On Sounds when you open the driver door and the exterior lamps are on AUTOMATIC HIGH BEAM CONTROL HOW DOES AUTOMATIC HIGH BEAM CONTROL WORK Automatic high beam control turns the high beams on if it is dark enough and no other traffic is present If it detects an approaching vehicle s headlamps or tail lamps or stree...

Page 104: ... The ambient light level is low enough that you require high beams There is no traffic in front of your vehicle The vehicle speed is greater than approximately 32 mph 52 km h AUTOMATIC HIGH BEAM CONTROL LIMITATIONS The system turns the high beams off if any of the following occur You switch the system off You set the lighting control to any position except autolamps The ambient light level is high...

Page 105: ...ESSAGES Description Message The camera has reduced visibility Clean the windshield If the message continues to appear have your vehicle checked as soon as possible Front Camera Low Visib ility Clean Screen The camera has malfunctioned Wait a short period of time for the camera to cool down If the message continues to appear have your vehicle checked as soon as possible Front Camera Tempor arily No...

Page 106: ...ff with the rear lamp switch INTERIOR LAMP FUNCTION WHAT IS THE INTERIOR LAMP FUNCTION The interior lamp function switches the courtesy and door lamps on or off SWITCHING THE INTERIOR LAMP FUNCTION ON AND OFF E299443 E299443 Set the switch to the middle position ADJUSTINGTHEINSTRUMENT PANEL LIGHTING BRIGHTNESS The instrument lighting dimmer buttons are on the lighting control E291299 E296433 Repea...

Page 107: ...UESTIONS Why do my courtesy lamps or interior lamps turn off when I have them switched on when I switch my vehicle off The battery saver turns the courtesy lamps and interior lamps off after a short period of time after you switch your vehicle off 104 Interior Lighting ...

Page 108: ... Continue to hold the window control switch for a few seconds after you close the window 2 Release the window control switch 3 Press and hold the window control switch until you fully open the door window 4 Release the window control switch 5 Lift and hold the window control switch until you fully close the window 6 Test for correct window operation by carrying out the one touch down and one touch...

Page 109: ... position The window travels up with no bounce back protection The window stops if you release the switch before the window fully closes LOCKING THE REAR WINDOW CONTROLS Press the control to lock or unlock the rear window controls It illuminates when you lock the rear window controls 106 Windows ...

Page 110: ...ab below the mirror toward you to reduce glare at night AUTO DIMMING INTERIOR MIRROR IF EQUIPPED WHAT IS THE AUTO DIMMING INTERIOR MIRROR The mirror dims to reduce the effect of bright light from behind It returns to normal when the bright light from behind is no longer present or when you shift into reverse R AUTO DIMMING INTERIOR MIRROR LIMITATIONS Do not block the sensors on the front and back ...

Page 111: ...ors switch your vehicle on with the ignition in accessory mode or the engine running 1 Select the mirror you want to adjust The control light turns on 2 Use the adjustment control to adjust the position of the mirror 3 Press the mirror control again The control light turns off FOLDING THE EXTERIOR MIRRORS Push the mirror toward the door window glass Make sure that you fully engage the mirror in it...

Page 112: ...of Failure to follow this instruction could result in personal injury WARNING When closing the moonroof verify that it is free of obstruction and make sure that children and pets are not in the proximity of the roof opening The controls are on the overhead console Opening the Moonroof E312251 E312251 Press and release the switch to activate the one touch open feature To stop movement press the swi...

Page 113: ...rom the vent position press and release the switch again MOONROOF BOUNCE BACK WHAT IS MOONROOF BOUNCE BACK The moonroof stops and reverses some distance if it detects an obstacle when closing OVERRIDING MOONROOF BOUNCE BACK Press and hold the close button within two seconds after the moonroof comes to a stop 110 Moonroof If Equipped ...

Page 114: ...E HEV VEHICLES WITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 E307890 Power gauge A Information bar B Speedometer C Fuel gauge D Vehicle driving range E Instrument cluster display F Engine coolant temperature gauge G 111 Instrument Cluster ...

Page 115: ...VEHICLE HEV VEHICLES WITH 12 3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN G E340894 Coolant temperature gauge A Speedometer B Information bar C Instrument cluster display D Vehicle driving range E Power gauge F Fuel gauge G 112 Instrument Cluster ...

Page 116: ...USTER OVERVIEW GASOLINE VEHICLES WITH 4 2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282227 Tachometer A Instrument cluster display B Speedometer C Fuel gauge D Engine coolant temperature gauge E 113 Instrument Cluster ...

Page 117: ...W GASOLINE VEHICLES WITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282067 E282067 Tachometer A Information bar B Speedometer C Fuel gauge D Instrument cluster display E Engine coolant temperature gauge F 114 Instrument Cluster ...

Page 118: ...VIEW GASOLINE VEHICLES WITH 12 3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E320077 Engine coolant temperature gauge A Speedometer B Information bar C Instrument cluster display D Tachometer E Fuel gauge F 115 Instrument Cluster ...

Page 119: ... VEHICLES WITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 E307890 Power gauge A Information bar B Speedometer C Fuel gauge D Battery gauge and vehicle driving range E Instrument cluster display F Engine coolant temperature gauge G 116 Instrument Cluster ...

Page 120: ... E320093 E320093 Coolant temperature gauge A Speedometer B Information bar C Instrument cluster display D Battery gauge and vehicle driving range E Power gauge F Fuel gauge G TACHOMETER EXCLUDING HYBRID ELECTRIC VEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV IF EQUIPPED Indicates the engine speed 117 Instrument Cluster ...

Page 121: ...ptured by the regenerative braking system and returned to the high voltage battery SPEEDOMETER Indicates the vehicle speed FUEL GAUGE WHAT IS THE FUEL GAUGE Indicates approximately how much fuel is in the fuel tank FUEL GAUGE LIMITATIONS The fuel gauge may not provide an accurate reading when your vehicle is on an incline LOCATING THE FUEL FILLER DOOR The arrow adjacent to the fuel pump symbol ind...

Page 122: ...ferent range estimates each time you fully charge your battery or fill your tank HIGH VOLTAGE BATTERY GAUGE PLUG IN HYBRID ELECTRIC VEHICLE PHEV The high voltage battery gauge displays the total amount of charge associated with your available electric only driving range A full fill represents the total amount of energy you can get from an external charge plugging your vehicle in When the fill reac...

Page 123: ...ssible Note Indicators may vary depending on region Door Ajar It illuminates when you switch the ignition on and remains on if any door is open Electric Park Brake E146190 It illuminates or flashes when the electric parking brake requires service Have your vehicle checked as soon as possible Engine or Motor Coolant Temperature If it illuminates safely stop your vehicle and switch your vehicle off ...

Page 124: ...the engine is off this is normal operation If it illuminates when the engine is on this indicates that the emission control system requires service If it flashes have your vehicle checked immediately See Starting and Stopping the Engine Warning Lamps page 176 Oil Pressure It illuminates when the engine oil pressure is low Powertrain Fault Illuminateswhenthepowertrain requires service Have the syst...

Page 125: ...ehicle Drive Modes page 259 EV Now E281476 See Plug In Hybrid Electric Vehicle Drive Modes page 259 Front Airbag E67017 See Airbags page 47 Front Fog Lamps See Switching the Front Fog Lamps On and Off page 99 High Beam See Using the High Beam Headlamps page 97 Lamps On See Exterior Lighting Control page 97 Ready to Drive E224090 See Hybrid Electric Vehicle Information page 179 Stability Control E1...

Page 126: ...s that may affect the use of electronic devices while driving The controls are on the steering wheel 5003 E250032 0032 Return button A OK button B Menu button C Return Button Press to go back or exit a menu OK Button Press to make a selection Toggle Buttons Press the toggle up or down button to scroll through menu items Status Indicator E204495 Menu items with a check box indicate a feature s stat...

Page 127: ...tings Display Setup CUSTOMIZING THE INSTRUMENT CLUSTER DISPLAY VEHICLESWITH 4 2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN 1 Using the information display controls on the steering wheel select MyView 2 Press the menu button 3 Select a screen 4 Press the OK button CUSTOMIZING THE INSTRUMENT CLUSTER DISPLAY VEHICLESWITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN 12 3 INCH INSTRUMENT CLUSTER DISPLAY SCRE...

Page 128: ...g the instrument cluster display 1 Select Settings and press the menu button 2 Select Display 3 Select Language 4 Select a language CHANGING THE INSTRUMENT CLUSTER DISPLAY LANGUAGE VEHICLES WITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN 12 3INCHINSTRUMENT CLUSTER DISPLAY SCREEN You can change the language using the touchscreen 1 Press General 2 Press Language 3 Select a language Note Available la...

Page 129: ... a temperature unit CHANGING THE TIRE PRESSURE UNIT VEHICLES WITH 4 2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN You can change the tire pressure unit using the instrument cluster display 1 Select Settings and press the menu button 2 Select Display 3 Select Tire Pressure 4 Select a tire pressure unit CHANGING THE TIRE PRESSURE UNIT VEHICLES WITH 6 5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN 12 3INCHINSTR...

Page 130: ...erating or maintaining speed you see a blue or white solid bar indicating vehicle power You may also see a blue rectangular box which shows the power level at which the engine turns on When the power level is within the box the color of the bar is blue This means you are in electric operation and the engine is off When the power level is outside of the box the color of the bar is white This means ...

Page 131: ...EV PLUG IN HYBRID ELECTRIC VEHICLE PHEV The brake coach appears after your vehicle has come to a stop It coaches you to brake in a manner that maximizes the amount of energy returned through the regenerative braking system The percent displayed is an indication of the regenerative braking efficiency with 100 representing the maximum amount of energy recovered You can switch brake coach on or off i...

Page 132: ...lay controls to navigate the home screen 2 Select the trip screen you want to reset 3 Press and hold the OK button until the system reset confirmation appears RESETTING THE INDIVIDUAL TRIP VALUES VEHICLES WITH 4 2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN 1 Use the instrument cluster display controls to navigate the home screen 2 Select the trip screen 3 Press the menu button on the steering wheel 4 ...

Page 133: ...otal trip distance traveled and distance traveled on electric power only with the engine off If the gasoline engine has not turned on during the trip then trip average fuel economy is not shown This Trip resets each time you start your vehicle Note This trip is a selectable screen See Accessing the Trip Computer page 129 130 Trip Computer ...

Page 134: ... OK button Adjustment Position 1 Press the OK button 2 Use the up and down toggle buttons to adjust the vertical position of the blue frame Make sure that you can see all of the blue frame Do not physically move the screen This can cause damage not covered by the vehicle Warranty Brightness 1 Press the OK button 2 Use the up and down toggle buttons to adjust the brightness of the display screen Th...

Page 135: ...e to when your vehicle is not moving Use the instrument cluster display controls on the steering wheel to select which information the system displays Action Menu Item Press the OK button Content Press the OK button Distance Indication Eco Advice Incoming Calls Lane Keeping System Navigation Speed Assistance Speed Sign Recognition HEAD UP DISPLAY INDICATORS E265900 Note The head up display indicat...

Page 136: ...o appear have your vehicle checked as soon as possible Head Up Display System Fault See Manual Press the button on the steering wheel or center console The head up display menu appears in the instrument cluster display Make sure the blue frame is fully visible Do not manually move the screen This can cause damage not covered by your vehicle s warranty Head Up Display To Position Use the Informatio...

Page 137: ...en 2 Press Vehicle Settings 3 Press Remote Start Setup 4 Switch Remote Start on or off Note To remote start with FordPass make sure that the modem is enabled See Connected Vehicle Requirements page 405 REMOTELY STARTING AND STOPPING THE VEHICLE Remotely Starting the Vehicle E138623 Press the button on the remote control E138625 Within three seconds press the button twice on the remote control Note...

Page 138: ...OFF 1 Press Settings on the touchscreen 2 Press Remote Start Setup 3 Press Climate Control 4 Select Vehicle 5 Switch Auto on or off Note If you switch the auto mode on the system attempts to heat or cool the interior to 72 F 22 C Note When you switch the ignition on the climate control system returns to the last used settings SWITCHING CLIMATE CONTROL LAST SETTINGS ON AND OFF 1 Press Settings on t...

Page 139: ...ing wheel turns on during cold weather SETTING THE REMOTE START DURATION 1 Press Settings on the touchscreen 2 Press Vehicle Settings 3 Press Remote Start Setup 4 Press Duration Note Wait a few seconds before remotely starting the vehicle after the vehicle stops running 136 Remote Start If Equipped ...

Page 140: ...strument panel air vents Press and release the button to direct airflow to the footwell air vents You can direct air through any combination of these air vents Setting the Blower Motor Speed E2 265389 E2 265389 265389 Turn the control to adjust the volume of air circulated in the vehicle Setting the Temperature 106 E2 244106 106 106 1 Turn the control to set the temperature Switching the Air Condi...

Page 141: ...ar the windshield of a thin covering of ice The heated rear window also turns on when you select maximum defrost Note To prevent window fogging you cannot select recirculated air when maximum defrost is on SwitchingRecirculatedAirOnand Off Press and release the button to switch between outside air and recirculated air The air currently in the passenger compartment recirculates This may reduce the ...

Page 142: ...5 15 Turn the control on the left hand side of the climate control to set the left hand temperature Note This control also sets the right hand side temperature when you switch off dual zone mode Turn the control on the right hand side of the climate control to set the right hand temperature Switching Auto Mode On and Off Press and release the button to switch on automatic operation Repeatedly pres...

Page 143: ...with recirculated air to improve cooling performance and efficiency Note In certain conditions for example maximum defrost the air conditioning compressor may continue to operate even though you switch off the air conditioning Switching the Climate Control On and Off Press and release the button Note The button may be on the temperature control SwitchingDualZoneModeOnand Off E265280 Press and rele...

Page 144: ...our vehicle Note Recirculated air may turn off or prevent you from switching on in all air flow modes except MAX A C to reduce the risk of fogging Recirculation may also turn on and off in various air distribution control combinations to improve heating or cooling efficiency AUTOMATIC CLIMATE CONTROL VEHICLES WITH ELECTRONIC AUTOMATIC TEMPERATURE CONTROL EATC E289733 E289733 Note Depending on your...

Page 145: ... Off Press and release the button to switch on automatic operation Repeatedly press the button to adjust auto mode The system adjusts the blower motor speed air distribution air conditioning operation and outside or recirculated air to reach and maintain the temperature you have set Adjust the blower motor control to turn auto mode off Note The system starts at the previous setting when you switch...

Page 146: ...ulated air to improve cooling performance and efficiency Note In certain conditions for example maximum defrost the air conditioning compressor may continue to operate even though you switch off the air conditioning Switching the Climate Control On and Off Press and release the button Note The button may be on the temperature control Switching Maximum Air Conditioning On and Off Press and release ...

Page 147: ...nterfere with the airflow to the rear seats Note Remove any snow ice or leaves from the air intake area at the base of the windshield Note To improve the time to reach a comfortable temperature in hot weather drive with the windows open until you feel cold air through the air vents Automatic Climate Control Note Adjusting the settings when your vehicle interior is extremely hot or cold is not nece...

Page 148: ...h the airflow to the rear seats Note Remove any snow ice or leaves from the air intake area at the base of the windshield Note To improve the time to reach a comfortable temperature in hot weather drive with the windows open until you feel cold air through the air vents Quickly Heating the Interior 1 Adjust the blower motor speed to the highest speed setting 2 Adjust the temperature control to the...

Page 149: ...nd fog The heated rear window turns off after a short period of time Note Make sure the engine is on before operating the heated windows Note Do not use harsh chemicals razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window The vehicle warranty may not cover damage to the heated rear window grid lines HEATED EXTERIOR MIRRORS IF EQUIPPED When you swi...

Page 150: ...eplace the filter at regular intervals See Scheduled Maintenance page 482 The cabin air filter is behind the glove compartment To remove the lower glove compartment and access the filter 1 Open the glove compartment E31 E31 E31 E 1296 1296 12 2 Press the tab on each side 3 Fully lower the glove compartment 4 Pull the glove compartment toward you 147 Interior Air Quality ...

Page 151: ...he driver seat or seat backrest when your vehicle is moving This may result in sudden seat movement causing the loss of control of your vehicle SITTING IN THE CORRECT POSITION When you use them properly the seat head restraint seatbelt and airbags will provide optimum protection in the event of a crash We recommend that you follow these guidelines Sit in an upright position with the base of your s...

Page 152: ...straint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts WARNING Adjust the head restraints for all passengers before you drive your vehicle This will help minimize the risk of neck injury in the event of a crash Do not adjust the head restr...

Page 153: ...l it reaches its highest position 2 Press and hold the adjust and unlock button 3 Pull the head restraint up INSTALLING THE HEAD RESTRAINT Align the steel stems into the guide sleeves and push the head restraint down until it locks MOVING THE SEAT BACKWARD AND FORWARD WARNING Makesuretheseatfully locks into place by rocking it backward and forward E163870 E163870 ADJUSTINGTHESEATBACKREST WARNING D...

Page 154: ... RESTRAINT WARNING Fully adjust the head restraint before you sit in or operate your vehicle This will help minimize the risk of neck injury in the event of a crash Do not adjust the head restraint when your vehicle is moving WARNING The head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied Failure to adjust the head restraint pr...

Page 155: ...ad restraint down To tilt the head restraint if equipped E144727 1 Adjust the seat backrest to an upright driving or riding position 2 Pivot the head restraint forward toward your head to the preferred position After the head restraint reaches the forward most tilt position pivot it forward again to release it to the rearward untilted position Note Do not attempt to force the head restraint backwa...

Page 156: ...AT CUSHION If Equipped E298771 E298771 ADJUSTINGTHESEATBACKREST If Equipped E298773 E298773 ADJUSTING THE SEAT HEIGHT If Equipped E298772 E298772 ADJUSTING THE LUMBAR SUPPORT If Equipped E298774 E298774 153 Front Seats ...

Page 157: ...sonal injury WARNING Do not place anything on the seat that blocks the heat for example a seat cover or a cushion This could cause the seat to overheat Failure to follow this instruction could result in personal injury Do not Place heavy objects on the seat Operate the heated seat if water or any other liquid spills on the seat Allow the seat to dry SWITCHING THE HEATED SEATS ON AND OFF The vehicl...

Page 158: ...never possible it should be installed and properly adjusted when the seat is occupied Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts WARNING Adjust the head restraints for all passengers before you drive your vehicle This will help minimize the risk of neck injury in the event of a crash Do not adjust the head restraints when your vehicle is mov...

Page 159: ...ward before installing the head restraint 2 Align the steel stems into the guide sleeves and push the head restraint down until it locks MOVING THE SEAT BACKWARD AND FORWARD WARNING Makesuretheseatfully locks into place by rocking it backward and forward E298125 E298125 ADJUSTINGTHESEATBACKREST With the seat occupied pull the lever up to recline the seat backward FOLDING THE SEAT BACKREST E33 3124...

Page 160: ...center head restraint first UNFOLDINGTHESEATBACKREST WARNING When unfolding the seat make sure that the seatbelts are not trapped behind the seat WARNING Make sure that the seats and the seat backrests are secure and fully locked in their catches Pull the seat backrest up to unfold it 157 Rear Seats ...

Page 161: ...amage Small children are particularly at risk WARNING Do not leave children or pets unattended in your vehicle Failure to follow this instruction could result in personal injury or death REAR OCCUPANT ALERT SYSTEM LIMITATIONS The system does not detect the presence of objects or passengers in the rear seat It monitors when rear doors are opened and closed Note It is possible to receive an alert wh...

Page 162: ...displays for a short period of time Press Close to acknowledge and remove the message Note Depending on your SYNC version the graphic may look different from what you see here REAR OCCUPANT ALERT SYSTEM AUDIBLE WARNINGS Sounds when you switch your vehicle off after the alert conditions are met The warning sounds for a short period of time 159 Rear Occupant Alert System If Equipped ...

Page 163: ...et memory positions at any time RECALLING A PRESET POSITION Press and release the preset button Note You can only recall a preset memory position when the ignition is off or when you place the transmission in park P or neutral N if the ignition is on and the vehicle is not moving You can also recall a preset memory position by Pressing the unlock button on your remote control if you linked it to a...

Page 164: ...ne 3 Within three seconds press the lock button on the remote control you are linking To unlink a remote control follow the same procedure except in Step 3 press the unlock button on the remote control Note If more than one linked remote control or intelligent access key is in range the memory function moves to the settings of the first key to initiate a memory recall 161 Memory Function If Equipp...

Page 165: ...pener that does not have the safety stop and reverse feature as required by U S Federal Safety Standards this includes any garage door opener manufactured before April 1 1982 A garage door opener which cannot detect an object signaling the door to stop and reverse does not meet current federal safety standards Using a garage door opener without these features increases the risk of serious injury o...

Page 166: ...way from the HomeLink button you want to program 4 Press and hold the hand held transmitter button you want to program while watching the indicator light on HomeLink Continue to hold the hand held button until the HomeLink indicator light flashes rapidly or is continuously on Note You may need to use a different method if you live in Canada or have difficulties programming your gate operator or ga...

Page 167: ...operator it is advised to unplug the device during the cycling process to prevent possible overheating 1 Press and release every two seconds your hand held transmitter until the HomeLink indicator light changes to a rapidly blinking or continuously on light 2 Release the hand held transmitter button 3 Press and hold the HomeLink function button you want to program for two seconds then release You ...

Page 168: ...pment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that c...

Page 169: ... vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that ma...

Page 170: ...Transfer USB Ports You can charge your device through the data transfer USB port when SYNC is on Charge Only USB Ports You can charge your device through the charge only USB port when the vehicle is in accessory mode or when the vehicle is running 167 USB Ports ...

Page 171: ...ccessory plug Always keep the power point caps closed when not in use Do not insert objects other than an accessory plug into the power point To prevent the battery from running out of charge Do not use the power point longer than necessary when the vehicle is off Do not leave devices plugged in overnight or when you park your vehicle for extended periods LOCATING THE POWER OUTLETS Power outlets m...

Page 172: ...ccur The system detects a foreign object The device is misaligned on the charging area The device moves on the active charging area when the vehicle is in motion The vehicle ambient temperature is too high You attempt to charge a non Qi compatible device on the wireless charger Note During charging the device and the charger could heat up this is normal If the battery gets hotter than usual the de...

Page 173: ...rd braking acceleration or crashes Failure to follow this instruction could result in personal injury GLASSES HOLDER LOCATINGTHEGLASSESHOLDER E361535 E361 E361 E361 E361 E361 361 361 E361 E361 E3 E361 E361 E3 535 535 535 535 535 53 535 535 53 35 535 The glasses holder is in the overhead console Press near the rear edge of the door to open 170 Storage ...

Page 174: ...t leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your vehicle inspected immediately Do not drive if you smell exhaust fumes The powertrain control system meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field or radio noise If you stop your ...

Page 175: ...s the brake pedal and press the push button ignition switch An indicator light on the button illuminates when the ignition is on and when the engine starts Note The system may not function if the passive key is close to metal objects or electronic devices for example keys or a cell phone Note A valid key must be inside your vehicle to switch the ignition on and start the engine STARTING THE ENGINE...

Page 176: ... know that your vehicle is ready for driving Since your vehicle is equipped with a silent key start the engine may not start when your vehicle starts When the engine starts for the first time on your drive the idle speed increases this helps to warm up the engine If the engine idle speed does not slow down have your vehicle checked by an authorized dealer The system does not function if The passiv...

Page 177: ...and engine block heater cord plug connections are free and clear of water This could cause an electric shock or fire If the engine block heater cord is under the hood do not remove the wiring from its original location Do not close the hood on the extension wiring Park your vehicle in a clean area clear of combustible materials Firmly connect the engine block heater cord and the extension cord Che...

Page 178: ... YOUR VEHICLE IS MOVING WARNING Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance Higher effort is required to apply the brakes and to stop your vehicle A significant decrease in steering assistance could also occur The steering does not lock but higher effort could be required to steer your vehicle When you switch the ignition off s...

Page 179: ...le on or off Note You cannot permanently switch off the automatic shutdown If you switch it off it turns on each time you switch the ignition on OVERRIDINGAUTOMATICENGINE STOP You can stop the engine shutdown or reset the timer at any point before the 30 second countdown has expired by doing any of the following Pressing the brake pedal or accelerator pedal Pressing the OK or RESET button during t...

Page 180: ...tion off and attempt to restart the engine Have your vehicle checked as soon as possible STARTING AND STOPPING THE ENGINE INFORMATION MESSAGES Action Message Displays if you exceed the starting time limit You cannot attempt to start the engine for 15 minutes If you cannot start the engine after 15 minutes passes have your vehicle imme diately checked Cranking Time Exceeded Displays if you are unab...

Page 181: ...e after 3 attempts wait 10 seconds and do the following Vehicles Without Push Button Start 1 Fully press the brake pedal Note Make sure that the parking brake is applied Note Make sure that the transmission is in park P 2 Fully press the accelerator pedal and hold it there 3 Turn the key to position III and wait until the engine stops cranking 4 Release the accelerator pedal E322354 E322354 5 Turn...

Page 182: ... hydraulic braking and regenerative braking Regenerative braking is performed by your transmission and captures brake energy and stores it in the high voltage battery You could also notice that your engine continues to run instead of shutting off during extended downhill driving The engine stays on during this engine braking but is not using any fuel You could also hear a slight whine or whistle w...

Page 183: ...y does the engine sometimes start at key on The vehicle s computer will determine if an engine start is required at key on It starts the engine when necessary for cabin heating windshield defrost or if the outside temperature is low Can I put E15 or E85 in my vehicle and how will it affect my fuel economy Your hybrid vehicle can use E15 15 ethanol 85 gasoline fuel but you may notice slightly reduc...

Page 184: ...IVING CHARACTERISTICS The gasoline engine starts and stops to provide power when required and to save fuel when not needed Restarting your vehicle is not required Simply step on the accelerator when you are ready to drive When coasting at low speeds coming to a stop or standing the gas engine normally shuts down and your vehicle operates in electric only mode Conditions that may cause the gasoline...

Page 185: ...DE Low engine use mode maintains proper enginelubricationatsufficienttemperature and activates when you drive your vehicle with limited engine operation HOW DOES LOW ENGINE USE MODE WORK When in low engine use mode your vehicle runs the engine as necessary When low engine use mode begins a message appears in the information display If low engine use mode does not complete before you switch your ve...

Page 186: ...abin heat Press EV Button for Full Defrost Your vehicle enables the engine for system performance This is normal operation Engine Enabled for System Perform ance Action Message You can press OK to enable the engine temporarily for increased performance when in EV Now mode Press OK to Enable Engine Displays when in neutral gear with the vehicle on Shift out of neutral to maintain full vehicle funct...

Page 187: ... AND OFF The system turns on when you switch the ignition on Press the button to switch the system off Note OFF illuminates in the switch Note Deactivating the system using the button lasts only one key cycle Press the button again to switch the system back on Note The system turns off if it detects a malfunction If the system malfunctions have your vehicle checked as soon as possible STOPPING THE...

Page 188: ... message appears in the information display if the system requires you to take action Action Condition Message Press the brake pedal to restart the engine The system needs to restart the engine but requires your confirmation Auto StartStop Press Brake to Start Engine Press the brake pedal or the accelerator pedal to restart the engine The system needs to restart the engine but requires your confir...

Page 189: ...ngine sometimes restart when I do not expect it to The system is designed to work in a way that complements other vehicle systems allowing them to operate at optimum performance The system restarts the engine if You switch the heated windshield on You switch maximum defrost on Your vehicle starts to roll downhill in neutral The engine is required to run to maintain adequate brake system assistance...

Page 190: ...if swallowed Fuel is highly toxic and if swallowed can cause death or permanent injury If fuel is swallowed immediately call a physician even if no symptoms are immediately apparent The toxic effects of fuel may not be apparent for hours Avoid inhaling fuel vapors Inhaling fuel vapor can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can...

Page 191: ...sits and maintain optimal vehicle and engine performance For additional information refer to www toptiergas com Note Use of any fuel for which the vehicle was not designed can impair the emission control system cause loss of vehicle performance and cause damage to the engine which may not be covered by the vehicle Warranty Do not use Diesel fuel Fuels containing kerosene or paraffin Fuel containin...

Page 192: ...and engine performance For additional information refer to www toptiergas com Note Use of any fuel for which the vehicle was not designed can impair the emission control system cause loss of vehicle performance and cause damage to the engine which may not be covered by the vehicle Warranty Do not use Diesel fuel Fuels containing kerosene or paraffin Fuels containing more than 85 ethanol or E100 fu...

Page 193: ...system Useanauthorized waste disposal facility When refueling the vehicle fuel tank from a fuel container use the fuel filler funnel included with your vehicle See Locating the Fuel Filler Funnel page 189 Note Do not use aftermarket funnels as they may not work with the capless fuel system and can damage it When refueling the vehicle fuel tank from a fuel container do the following 1 Fully open th...

Page 194: ... pry open the fuel tank filler valve This could damage the fuel system Failure to follow this instruction could result in fire personal injury or death WARNING Do not remove the fuel pump nozzle from its fully inserted position when refueling WARNING Stop refueling when the fuel pump nozzle automatically shuts off for the first time Failure to follow this will fill the expansion space in the fuel ...

Page 195: ...5 seconds then slightly raise the fuel pump nozzle and slowly remove it 7 Fully close the fuel filler door Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel Incorrect fuel use could cause damage not covered by the vehicle Warranty Have your vehicle immediately checked REFUELING YOUR VEHICLE HYBRID ELECTRIC VEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV WARNI...

Page 196: ...d could lead to fuel overflowing WARNING Do not overfill the fuel tank The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire WARNING Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank WARNING Read and follow all the instructions on the pump island 1 When you stop your vehicle shift into park P and sw...

Page 197: ...elapses press the button on the left side of the instrument panel again Fuel pump nozzle automatic shut off could occur if you do not press the button on the left side of the instrument panel Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel Incorrect fuel use could cause damage not covered by the vehicle Warranty Have your vehicle immediately checked MANUALLY...

Page 198: ...P or neutral N When using the manual override lever do the following 1 Switch the ignition on E297793 E297793 Note The manual override lever is in the driver side rear wheel well area 2 Pull the manual override lever 3 Switch the ignition off 4 Complete the refueling process within 20 minutes Note Only follow this procedure if the fuel filler door fails to open If the problem remains have your veh...

Page 199: ...n you are driving refuel as soon as possible FUEL AND REFUELING INFORMATION MESSAGES EXCLUDING HYBRIDELECTRICVEHICLE HEV PLUG INHYBRIDELECTRICVEHICLE PHEV Action Message An early reminder of a low fuel condition Fuel Level Low The fuel fill inlet may not be properly closed Check Fuel Fill Inlet A reminder to close the fuel door Failure to follow this instruction can cause the check engine light to...

Page 200: ...l filler door when refueling is complete Fuel Door Open Your vehicle is equipped with a sealed fuel system that requires the fuel filler door to be fully closed after refueling This warning message appears when the fuel filler door is ajar Please fully close the fuel filler door to avoid a Check Engine Light Fuel door ajar Close fully to avoid Check Engine light If you see this message and a Check...

Page 201: ... for more than 10 seconds at a time Do not run the engine with a spark plug lead disconnected Do not push start or tow start your vehicle Use booster cables See Jump Starting the Vehicle page 311 Use the correct fuel See Fuel and Refueling page 187 Do not switch the ignition off when your vehicle is moving Avoid running out of fuel Have the items listed in scheduled maintenance information perform...

Page 202: ...y service or repair work completed If you do not switch the ignition off the engine could restart at any time Failure to follow this instruction could result in personal injury or death WARNING Do not touch the electronic ignition system parts after you have switched the ignition on or when the engine is running The system operates at high voltage Failure to adhere to this warning could result in ...

Page 203: ... or property damage WARNING Donotusethecharging equipment if it is faulty or has been damaged Failure to follow this instruction could result in personal injury death or property damage WARNING You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol Failure to follow the specific warnings and instructions could result in person...

Page 204: ...k of electric shock Note Do not use the 120 volt convenience cord with an extension cord two prong adapter surge protector timer or other adapter Convenience Cord E299688 E299688 B A C Power A Fault B Check Outlet C CAUTION TO REDUCE THE RISK OF FIRE Use a three prong AC outlet that is properly grounded 15 20 amps or greater and in good condition Use a dedicated line You cannot have other applianc...

Page 205: ... convenience cord is in retry mode to return to normal condition If the fault persists you have a bad wall outlet On Flashing On Check the outlet If the problem persists use a different outlet The convenience cord is charging at a reduced current rate due to a wall outlet over temperature condition Flashing Off On Check the outlet If the problem persists use a different outlet The convenience cord...

Page 206: ... convenience cord is experiencing an internal fault Call for service Off On Flashing On Note If charging for your plug in vehicle fails please call the Customer Relationship Center or click on Call for support or Live chat at our website MOVING AND STORAGE INSTRUCTIONS Note Do not hold the convenience cord by the flexible power cable Make sure that you completely wrap the convenience cord after ch...

Page 207: ...ing the charge is between 20 40 percent When two zones illuminate and the next is pulsing the charge is between 40 60 percent When three zones illuminate and the next is pulsing the charge is between 60 80 percent When four zones illuminate and the top zone is pulsing the charge is between 80 100 percent When all zones illuminate the charge is 100 percent E301 E301 E301 E301 E301 E301 E301 301 3 3...

Page 208: ... top and from bottom to top again 5 If using a charging station follow the instructions on the charge station to begin the charging process E306677 Note You can identify charging faults by the color orange on the charge status indicator Faults can occur within the vehicle charging system or outside the vehicle such as with the charge cord charge station or electrical supply Note If the system dete...

Page 209: ...1 Charging may not begin upon plugging in if you have set up preferred charge times for this vehicle location Your vehicle could delay charging to take advantage of off peak electricity rates Your vehicle optimizes the charge schedule to be complete by your next departure time When waiting to charge plugged in and not currently charging the charge status indicator shows the present state of charge...

Page 210: ...age Your vehicle needs confirmation that you unplugged it before allowing a start You must make sure your vehicle is unplugged and you respond to the message before starting your vehicle Vehicle Plugged In Yes No Your vehicle detects it is still plugged in after you attempt to start it Unplug Prior to Starting Vehicle A charging fault has been detected Check the charging cord and the charge statio...

Page 211: ...eahumorfan noise when charging A hum or a fan noise could be present when charging the high voltage battery This is a normal operation as your vehicle is keeping the battery cool while charging 208 Charging Your Vehicle Plug In Hybrid Electric Vehicle PHEV If Equipped ...

Page 212: ... park P without the brake pedal fully pressed The electric parking brake applies when you shift to park P on large slopes The electric parking brake releases with the drive away release function See Electric Parking Brake page 220 Note A tone sounds if you attempt to exit your vehicle without the transmission in park P Note Your vehicle may not shift out of park P if the vehicle battery has run ou...

Page 213: ...onged use of this mode could lower fuel economy With your vehicle in drive D press the L button to enter this mode SHIFTINGYOURVEHICLEINTO GEAR E224178 Your vehicle has an electronic transmission selector The transmission selector is on the center console The gears are selected by rotating the transmission selector to PRNDL Park P Reverse R Neutral N Drive D Low L Putting your vehicle in gear 1 Fu...

Page 214: ...ilure to follow these instructions could result in vehicle damage not covered by the vehicle warranty ENTERING TEMPORARY NEUTRAL MODE 1 Power your vehicle on 2 Bring your vehicle to a complete stop 3 Press and hold the brake pedal 4 Shift into neutral N Note An instructional message appears 5 Press the low L button Note A confirmation message appears when your vehicle enters the mode 6 Release the...

Page 215: ...Provides additional grade braking with a combination of engine motoring and high voltage battery charging to help maintain vehicle speed when descending a grade SWITCHING GRADE ASSIST ON AND OFF 1 Press Settings on the touchscreen 2 Select Driver Assistance Settings 3 Select Grade Assist The grade assist lamp appears in the instrument cluster Your vehicle determines the amount of engine motoring a...

Page 216: ...ot pull the tether until you are in the driver seat 4 Switch the ignition on but do not start your vehicle 5 Once in the driver seat fully press the brake pedal and hold Do not release Pull the orange tether towards the driver seat until the tether gets locked in the override position Then leave the tether 6 If done correctly a message should display on the instrument cluster screen Note Your vehi...

Page 217: ... the instrument cluster is not displaying the park P position or a message displays on the instrument cluster screen make sure you apply the parking brake before exiting your vehicle Contact an authorized dealer for service AUTOMATIC TRANSMISSION AUDIBLE WARNINGS Transmission Not In Park P Audible Warning Sounds if you open the driver door before shifting into park P AUTOMATIC TRANSMISSION TROUBLE...

Page 218: ... In Neutral Mode Displays to confirm that your vehicle has entered Stay in Neutral Mode Stay in Neutral Mode Engaged The system has detected a fault that requires service Have your vehicle checked as soon as possible Select M To Confirm Stay In Neutral Mode 215 Automatic Transmission ...

Page 219: ...o wheel drive vehicles Always drive at a safe speed ALL WHEEL DRIVE LIMITATIONS Using different size tires other than the provided spare could cause system damage or disable the all wheel drive system ALL WHEEL DRIVE TROUBLESHOOTING ALL WHEEL DRIVE INFORMATION MESSAGES Action Message The all wheel drive system temporarily turns off to protect itself from overheating AWD Temporarily Disabled The al...

Page 220: ...ATORS This system helps you maintain steering control during emergency stops by keeping the brakes from locking If it illuminates when you are driving this indicates a malfunction Your vehicle continues to have normal braking without the anti lock brake system function Have your vehicle checked as soon as possible It also momentarily illuminates when you switch the ignition on to confirm the lamp ...

Page 221: ...tem damage or failure Failure to adhere to this warning could result in the loss of vehicle control serious personal injury or death WARNING Do not allow the fluid to touch your skin or eyes If this happens rinse the affected areas immediately with plenty of water and contact your physician WARNING The brake system could be affected if the brake fluid level is below the MIN mark or above the MAX m...

Page 222: ...ES FREQUENTLY ASKED QUESTIONS Is brake dust on the wheels normal Brake dust could accumulate on the wheels even under normal driving conditions Some dust is inevitable as the brakes wear and does not contribute to brake noise See Cleaning Wheels page 350 Will wet driving conditions effect my braking abilities Wet brakes result in reduced braking efficiency Gently press the brake pedal a few times ...

Page 223: ...PARKING BRAKE IN AN EMERGENCY You can use the electric parking brake to slow or stop your vehicle in an emergency 1 Pull the switch up and hold it The electric parking brake continues to slow your vehicle down unless you release the switch The red warning lamp illuminates a tone sounds and the stoplamps turn on when you use the electric parking brake in an emergency Note Do not apply the electric ...

Page 224: ...E VEHICLE BATTERY HAS RUN OUT OF CHARGE See Jump Starting the Vehicle page 311 ELECTRIC PARKING BRAKE TROUBLESHOOTING ELECTRIC PARKING BRAKE WARNING LAMPS Brake System E270480 It illuminates red when you apply the parking brake and your vehicle is on If the lamp flashes when the parking brake has been released this indicates the parking brake system requires service Have your vehicle checked as so...

Page 225: ...t automatically released Manually release the electric parking brake Park Brake Use Switch to Release You have not pressed the brake pedal Press the brake pedal to release the parking brake To Release Press Brake and Switch The electric parking brake has malfunctioned Have your vehicle checked as soon as possible Park Brake Limited Func tion Service Required The electric parking brake has overheat...

Page 226: ...ce the parking brake When you leave your vehicle always apply the parking brake WARNING You must remain in your vehicle when the system turns on At all times you are responsible for controlling your vehicle supervising the system and intervening if required Failure to take care may result in the loss of control of your vehicle serious personal injury or death WARNING The system will turn off if a ...

Page 227: ...stop The auto hold active indicator illuminates in the information display 2 Release the brake pedal The system holds your vehicle at a standstill The auto hold active indicator remains illuminated in the information display 3 Pull away in the normal manner The system releases the brakes and the auto hold active indicator switches off Note The system only activates if you apply enough brake pressu...

Page 228: ...ould lead to an increased risk of loss of vehicle control vehicle rollover personal injury and death The traction control system turns on each time you switch the power on If your vehicle is stuck in mud or snow switching traction control off may be beneficial as this allows the wheels to spin Note When you switch traction control off stability control remains fully active Your vehicle could have ...

Page 229: ...e AdvanceTrac system after you switched it off AdvanceTrac Off The status of the AdvanceTrac system after you switched it on AdvanceTrac On The status of the AdvanceTrac sport mode after you switched it on AdvanceTrac SPORT MODE The status of the traction control system after you switched it off Traction Control Off The status of the traction control system after you switched it on Traction Contro...

Page 230: ...ip the road this could reduce the operator s ability to control the vehicle potentially resulting in a loss of vehicle control vehicle rollover personal injury and death If your electronic stability control system activates SLOW DOWN If a driving condition activates either the stability control or the traction control system you may experience the following conditions The stability and traction co...

Page 231: ...s on each time you switch the ignition on You can switch off the traction control portion of the system independently See How Does Traction Control Work page 225 STABILITY CONTROL TROUBLESHOOTING STABILITYCONTROL WARNING LAMPS Stability Control E138639 It flashes when the system is active If it remains illuminated or does not illuminate when you switch the ignition on this indicates a system error...

Page 232: ...ease the effort to steer This occurs to prevent internal overheating and damage to the steering system If this occurs you will not lose the ability to steer your vehicle manually nor will it cause damage to the system Normal steering and driving allows the system to cool down and steering assist returns to normal Note There is no fluid reservoir to check or fill STEERING TROUBLESHOOTING STEERING I...

Page 233: ...ehicle sustains damage leaving the sensors misaligned this will cause inaccurate measurements or false alerts When you connect a trailer to your vehicle the rear parking aid detects the trailer and provides an alert Disable the parking aid when you connect a trailer to prevent the alert Note Certain add on devices installed around the bumper or fascia may create false alerts for example large trai...

Page 234: ...r to an object the rate of the tone increases The warning tone continuously sounds when an object is 12 in 30 cm or less from the rear bumper If your vehicle remains stationary for a few seconds the audible warning turns off If your vehicle moves backward the tone sounds again Note When the parking aid system sounds a tone the audio system could reduce the set volume FRONTPARKINGAID IFEQUIPPED WHA...

Page 235: ...unds when an object is 12 in 30 cm or less from the front bumper Note If the detected object is 12 in 30 cm or less from your vehicle visual indication remains on SIDEPARKINGAID VEHICLES WITH ACTIVE PARK ASSIST WHAT IS THE SIDE PARKING AID The front and rear outermost parking aid sensors map objects that are near to the sides of your vehicle SIDE PARKING AID LIMITATIONS The sensor coverage is up t...

Page 236: ...g system provides audible and visual warnings When your vehicle is moving slowly obstacles are detected within 24 in 60 cm and are inside the driving path of your vehicle Once your vehicle reaches a standstill condition the audible warning and visual indication stops after a few seconds LOCATINGTHESIDEPARKINGAID SENSORS The side parking sensors are in the front and rear bumpers on both sides of th...

Page 237: ... a fault is present in the parking aids a warning message appears in the instrument cluster or the information and entertainment display Action Message The system detects a condition that requires service Have your vehicle checked as soon as possible Check Front Park Aid The system detects a condition that requires service Have your vehicle checked as soon as possible Check Rear Park Aid Displays ...

Page 238: ...door is ajar the camera will be out of position and the video image could be incorrect All guide lines disappear when the rear cargo door is ajar Failure to follow this instruction could result in personal injury WARNING Use caution when turning camera features on or off when the transmission is not in park P Make sure your vehicle is not moving Note When towing the camera only sees what you are t...

Page 239: ...and rear view mirror to get better coverage on both sides and rear of your vehicle REAR VIEW CAMERA OBJECT DISTANCE INDICATORS The system provides an image of your vehicle and the sensor zones The zones highlight green yellow and red when the parking aid sensors detect an object in the coverage area REAR VIEW CAMERA SETTINGS ZOOMING THE REAR VIEW CAMERA IN AND OUT WARNING When manual zoom is on th...

Page 240: ... Press Rear View Camera 4 Switch Rear View Camera Delay on or off When shifting the transmission out of reverse R and into any gear other than park P the camera image remains in the display until Your vehicle speed reaches approximately 5 mph 8 km h You shift your vehicle into park P 237 Rear View Camera ...

Page 241: ...ruction could result in the loss of control of your vehicle personal injury or death WARNING Do not use the system with accessories that extend beyond the front or rear of your vehicle for example a trailer hitch or bike rack The system is not able to make corrections for the additional length of the accessories SWITCHING ACTIVE PARK ASSIST ON AND OFF E146186 Press the active park assist button to...

Page 242: ...ing 3 Use the turn signal lever to search for a parking space on the driver or passenger side of your vehicle Note If you do not use the turn signal lever the system searches for a parking space on the passenger side of your vehicle 4 Drive your vehicle approximately 3 ft 1 m away from and perpendicular to the other parked vehicles when searching for a parking space Note A tone sounds and a messag...

Page 243: ...king space You have switched traction control off Whydoesactiveparkassistnotsearch for a parking space The transmission is in reverse R Your vehicle must be moving forward to be able to detect a parking space Why does active park assist not offer a parking space The sensors could be blocked For example snow ice or large accumulations of dirt Blocked sensors can affect how the system functions Why ...

Page 244: ...icle into a parking space The tires are not correctly installed or maintained For example using a spare tire not inflated correctly improper size or of different sizes Why does active park assist not correctly position the vehicle into a parking space A repair or alteration changed the detection capabilities Why does active park assist not correctly position the vehicle into a parking space A park...

Page 245: ...re going downhill your vehicle speed could increase above the set speed The system does not apply the brakes Drive to the speed you prefer Press the toggle button upward or downward to set the current speed Take your foot off the accelerator pedal Note The indicator changes color in the information display Changing the Set Speed Press and release the toggle button upward to increase the set speed ...

Page 246: ...Note The system remembers the set speed Note The system cancels if the vehicle speed drops below 10 mph 16 km h under the set speed when driving uphill RESUMING THE SET SPEED Press the button CRUISE CONTROL INDICATORS E71340 Illuminates when you switch the system on 243 Cruise Control If Equipped ...

Page 247: ...t are unpaved or steep slopes Failure to follow this instruction could result in the loss of control of your vehicle personal injury or death WARNING The system is not a crash warning or avoidance system WARNING Do not use the system when towing a trailer that has aftermarket electronic trailer brake controls Failure to follow this instruction could result in the loss of control of your vehicle pe...

Page 248: ... personal injury or death WARNING The system may not detect stationary or slow moving vehicles below 6 mph 10 km h WARNING The system does not detect pedestrians or objects in the road WARNING The system does not detect oncoming vehicles in the same lane WARNING The system may not operate properly if the sensor is blocked Keep the windshield free from obstruction WARNING The sensor may incorrectly...

Page 249: ...s not detect a vehicle in front of you Detection issues can occur E71621 When driving on a different line than the vehicle in front A With vehicles that edge into your lane The system can only detect these vehicles once they move fully into your lane B There may be issues with the detection of vehicles in front whendrivingintoandcomingout of a bend or curve in the road C In these cases the system ...

Page 250: ...cancel if The tires lose traction You apply the parking brake The system may cancel and set the parking brake if You unbuckle the seatbelt and open the driver door after you stop your vehicle Your vehicle is at a stop continuously for more than three minutes The system may deactivate or prevent activating when requested if The vehicle has a blocked sensor The brake temperature is too high There is...

Page 251: ...s Release the button when the set speed is equal to your desired speed You can also press the accelerator or brake pedal until you reach the speed you prefer Press the toggle button upward or downward to select the current speed as the set speed The system may apply the brakes to slow the vehicle to the new set speed The set speed continuously displays in the information display when the system is...

Page 252: ...and an indicator flashes when the system continues to brake Take immediate action CANCELING THE SET SPEED E280804 Press the button or tap the brake pedal The set speed does not erase RESUMING THE SET SPEED Press the button Your vehicle speed returns to the previously set speed and gap setting The set speed displays continuously in the information display when the system is active Note Only use res...

Page 253: ... select normal cruise control The gap setting does not display and the system does not respond to lead vehicles Automatic braking remains active to maintain set speed The system remembers the last setting when you start your vehicle LANE CENTERING HOW DOES LANE CENTERING WORK Adaptive cruise control with lane centering uses radar and camera sensors to help keep your vehicle in the middle of the la...

Page 254: ...ion See Adaptive Cruise Control Limitations page 245 Lane Centering may not correctly operate in any of the following conditions The lane is too narrow or wide The system does not detect at least one lane marking or when lanes merge or split Limited steering torque input is applied Areas under construction or new infrastructure When modifications to the steering system have been made When using a ...

Page 255: ...ot on the steering wheel the system immediately alerts you to take control of the vehicle If you ignore this alert the system slows the vehicle while maintaining steering control LANE CENTERING AUTOMATIC CANCELLATION When an external condition cancels the system for example no lane markings available a tone sounds and a message appears in the instrument cluster display E308130 If your vehicle star...

Page 256: ... to follow this instruction could result in the loss of control of your vehicle personal injury or death INTELLIGENT ADAPTIVE CRUISE CONTROL REQUIREMENTS Traffic sign recognition must be enabled for intelligent adaptive cruise control to be active INTELLIGENT ADAPTIVE CRUISE CONTROL LIMITATIONS The speed limit information provided by the navigation map data could be inaccurate or out of date The s...

Page 257: ...cted speed limit in the instrument cluster ADAPTIVE CRUISE CONTROL TROUBLESHOOTING ADAPTIVE CRUISE CONTROL INFORMATION MESSAGES VEHICLES WITH LANE CENTERING Note Depending on your vehicle options and instrument cluster type not all messages display or are available Note The system could abbreviate or shorten certain messages depending upon which cluster type you have Action Message Make sure you r...

Page 258: ...er or ice mud or water in front of the radar You can typically clean the sensor to resolve this Adaptive Cruise Not Available Sensor Blocked See Manual Due to the nature of radar technology it is possible to get a blockage warning with no actual block This happens for example when driving in sparse rural or desert environments A false blocked condition either self clears or clears after you restar...

Page 259: ...nstrument cluster type not all messages display or are available Note Certain messages may be abbreviated or shortened depending upon which cluster type you have Action Message Conditions exist preventing the system from being available Intelligent Cruise Control Speed Sign Recognition Not Available 256 Adaptive Cruise Control If Equipped ...

Page 260: ...ttingsareoptimized and tuned to each mode Electric vehicle mode selections may be limited The system tailors your vehicle configuration for each mode you select Note Not all settings may be available Note The system has diagnostic checks that continuously monitor the system for proper operation If a mode is unavailable due to a system fault or change in gear shifter position the mode defaults to N...

Page 261: ...ine bind up and potential excessive tire wear This mode is for slippery and loose surfaces ECO E295413 For efficient driving This mode helps deliver maximum fuel efficiency and helps to increase driving range NORMAL E225310 For everyday driving This mode is a perfect balance of excitement comfort and convenience This is the default mode after each ignition cycle SLIPPERY E295414 For less than idea...

Page 262: ...0 when in EV Charge mode This is to allow for full operation of the regenerative braking system When the battery reaches its EV Charge limit the vehicle remains in EV Charge mode and maintains that charge level until you select another EV Mode or until you switch your vehicle off When you enable EV Charge a white EV Charge icon appears in the information display EV Charge resets to Auto EV when yo...

Page 263: ...rmation on demand screen Your vehicle enables the engine as needed and returns to EV Now mode when no longer needed Fully press the accelerator pedal A pop up message appears Press the OK button on the steering wheel to enable the engine When the engine is no longer needed your vehicle returns to EV Now The message disappears if you release the accelerator pedal Press the EV button This exits EV N...

Page 264: ...l injury or death WARNING The system will not operate if the sensor cannot track the road lane markings WARNING The sensor may incorrectly track lane markings as other structures or objects This can result in a false or missed warning WARNING In cold and severe weather conditions the system may not function Rain snow and spray can all limit sensor performance WARNING The system may not operate pro...

Page 265: ...setting until manually changed unless it detects a MyKey If the system detects a MyKey it defaults to the last setting for that MyKey Note If the system detects a MyKey pressing the button does not affect the on or off status of the system You can only change the mode and intensity settings SWITCHING THE LANE KEEPING SYSTEM MODE The lane keeping system has different settings that you can view or a...

Page 266: ...ODE WHAT IS AID MODE Aid mode provides temporary steering assistance toward the center of the lane HOW DOES AID MODE WORK E165516 E165516 The lane keeping system aids you when an unintentional lane departure occurs The system provides a small steering input to move the vehicle towards the center of the lane ALERT AND AID MODE WHAT IS ALERT AND AID MODE Alert and aid mode uses multiple features to ...

Page 267: ...rhead vehicle graphic may still display if adaptive cruise control is enabled While the lane keeping system is on the color of the lane markings change to indicate the system status Red Yellow White Gray Indicates that the system is providing or has just provided a lane keeping alert warning Indicates that the system is providing or has just provided a lane keeping aid intervention Indicates that ...

Page 268: ...the system to be temporarily unavailable Front Camera Temporarily Not Available The system has detected a condition that requires you to clean the windshield in order for it to operate properly Front Camera Low Visibility Clean Screen The system has malfunctioned Have your vehicle checked as soon as possible FrontCameraMalfunctionServiceRequired The system requests that you keep your hands on the ...

Page 269: ...Ambiguous lane markings for example in construction zones Rapid transition from light to dark or from dark to light Sudden offset in lane markings ABS or AdvanceTrac is active There is a camera blockage due to dirt grime fog frost or water on the windshield You are driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa There is standi...

Page 270: ...ed in the Aid or Aid Alert mode High cross winds are present There is a large road crown Rough roads grooves or shoulder drop offs Heavy uneven loading of the vehicle or improper tire inflation pressure You changed the tires or modified the suspension 267 Lane Keeping System ...

Page 271: ...The system may not operate properly during severe weather conditions for example snow ice heavy rain and spray Always drive with due care and attention Failure to take care may result in a crash Note Blind spot information system does not prevent contact with other vehicles It does not detect parked vehicles pedestrians animals or other infrastructure BLIND SPOT INFORMATION SYSTEM LIMITATIONS Blin...

Page 272: ...mper stickers repair compound or other objects Note Blocked sensors may affect system accuracy Note Bike and cargo racks could cause false alerts due to obstruction of the sensor We recommend switching the feature off when using a bike or cargo rack If the sensors become blocked a message may appear in the information display The alert indicators remain illuminated but the system does not alert yo...

Page 273: ...Fault Something is blocking the sensors Clean the sensors Blind Spot Not Available Sensor Blocked See Manual The system automatically turns off and displays this message when you connect a trailer to the vehicle that does not have a trailer blind spot system or when you switch the trailer blind spot system off through the touchscreen Blind Spot Alert Deactivated Trailer Attached 270 Blind Spot Inf...

Page 274: ... system as a replacement for using the interior and exterior mirrors or looking over your shoulder before reversing out of a parking space The cross traffic alert system is not a replacement for careful driving WARNING The system may not operate properly during severe weather conditions for example snow ice heavy rain and spray Always drive with due care and attention Failure to take care may resu...

Page 275: ... using a bike or cargo rack If the sensors are blocked a message may appear in the information display when you shift into reverse R CROSS TRAFFIC ALERT INDICATORS E268294 When the cross traffic alert detects an approaching vehicle a tone sounds a warning lamp illuminates in the relevant exterior mirror and arrows appear in the information display to show which side the vehicle is approaching from...

Page 276: ...es blocked cross traffic alert system sensors Clean the sensors If the message continues to appear have your vehicle checked as soon as possible Cross Traffic Not Available Sensor Blocked See Manual The system has malfunctioned Have your vehicle checked as soon as possible Cross Traffic System Fault Displays if you attach a trailer to your vehicle Cross Traffic Alert Deactivated Trailer Attached 2...

Page 277: ...ximum braking force even if you lightly press the brake pedal Automatic Emergency Braking Automatic emergency braking may activate if the system determines that a collision is imminent Note If you perceive pre collision assist alerts as being too frequent or disturbing then you can reduce the alert sensitivity though the manufacturer recommends using the highest sensitivity setting where possible ...

Page 278: ...ckgrounds running pedestrians partly obscured pedestrians or pedestrians that the system cannot distinguish from a group Failure to take care may result in the loss of control of your vehicle serious personal injury or death PRE COLLISION ASSIST LIMITATIONS Pre collision assist depends on the detection ability of its camera and sensors Any obstructions or damage to these areas can limit detection ...

Page 279: ...em may not function or performance may reduce See Pre Collision Assist Information Messages page 280 Note Proper system operation requires a clear view of the road by the camera Repair any windshield damage in the area of the camera s field of view Note If something hits the front end of your vehicle or damage occurs and your vehicle has a radar sensor the radar sensing zone could change This coul...

Page 280: ...ic ator Color System Sensit ivity Vehicle Speed Greater than 0 9 seconds Greater than 82 ft 25 m Gray Normal 62 mph 100 km h 0 6 0 9 seconds 56 82 ft 17 25 m Yellow Less than 0 6 seconds Less than 56 ft 17 m Red 277 Pre Collision Assist ...

Page 281: ...te The warning lamp does not illuminate if cruise control or adaptive cruise control is active ADJUSTING THE SENSITIVITY OF DISTANCE ALERT To adjust the sensitivity of the system use the touchscreen 1 Press Settings on the touchscreen 2 Press Driver Assistance 3 Press Pre Collision Assist 4 Press Alert Sensitivity 5 Press a setting AUTOMATIC EMERGENCY BRAKING WHAT IS AUTOMATIC EMERGENCY BRAKING Au...

Page 282: ... Precautions page 274 EVASIVE STEERING ASSIST LIMITATIONS Evasive steering assist only activates when all the following occur Automatic emergency braking and evasive steering assist are on The system detects a road user ahead and starts to apply the brakes You significantly turn the steering wheel to steer around a road user Note Evasive steering assist does not automatically steer around a road u...

Page 283: ...d sensor due to bad weather ice mud or water in front of the radar sensor You can typically clean the sensor to resolve Pre Collision Assist Not Available Sensor Blocked A fault with the system has occurred Have your vehicle checked as soon as possible Pre Collision Assist Not Available 280 Pre Collision Assist ...

Page 284: ... surface of the radar in the grille is clean but the message remains in the instrument cluster display Wait a short time It could take several minutes for the radar to detect that there is no obstruction Heavy rain spray or fog is interfering with the radar signals The pre collision assist system is temporarily disabled Pre collision assist reactivates a short time after the weather conditions imp...

Page 285: ...ain driving styles may result in the system warning you even if you are not feeling tired WARNING In cold and severe weather conditions the system may not function Rain snow and spray can all limit sensor performance WARNING The system will not operate if the sensor cannot track the road lane markings WARNING Ifdamageoccursinthe immediate area surrounding the sensor have your vehicle checked as so...

Page 286: ...s issued to advise you to take a rest This message only appears for a short time 2 If you do not rest and the system continues to detect that your driving deteriorates it issues a further warning This remains in the instrument cluster display until you cancel it Note The system does not warn you if the vehicle speed falls below approximately 40 mph 65 km h DRIVER ALERT TROUBLESHOOTING DRIVER ALERT...

Page 287: ...r conditions the system may not function Rain snow and spray can all limit sensor performance WARNING The system may not operate properly if the sensor is blocked Keep the windshield free from obstruction Note Do not carry out windshield repairs in the immediate area surrounding the sensor Note If your vehicle has a suspension kit not approved by us the system may not correctly function Note The s...

Page 288: ...ings on the touchscreen 2 Press Driver Assistance 3 Press Speed Sign Recognition 4 Press Tolerance 5 Use and to set the tolerance SPEED SIGN RECOGNITION TROUBLESHOOTING SPEED SIGN RECOGNITION INFORMATION MESSAGES Action Message The traffic sign data provided by the navig ation system is unavailable due to weak or no signal Wait for a short period of time for the signal to improve If the message co...

Page 289: ...d The speed limit changes due to the speed limit data stored in the map data Whydoesspeedsignrecognitionshow a wrong speed limit The system shows a wrong speed limit due to incorrect and outdated map data or due to incorrect recognition of the speed limits by the camera 286 Speed Sign Recognition If Equipped ...

Page 290: ...nd vehicle rollover WARNING Exceeding the Safety Compliance Certification label vehicle weight limits can adversely affect the performance and handling of your vehicle cause vehicle damage and can result in the loss of control of your vehicle serious personal injury or death WARNING Do not use replacement tires with lower load carrying capacities than the original tires because they may lower your...

Page 291: ...g GAWR is the maximum allowable weight that a single axle front or rear can carry These numbers are on the Safety Compliance Certification label WHAT IS THE GROSS VEHICLE WEIGHT RATING GVWR is the maximum allowable weight of the fully loaded vehicle This includes all options equipment passengers and cargo It appears on the Safety Compliance Certification label WHAT IS THE GROSS COMBINED WEIGHT RAT...

Page 292: ...plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle Note For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer or online at the website that follows RV Trailer Towing Guide Online www fleet ford com towing guides Website 289 Load Carrying ...

Page 293: ...hicle you must determine the new payload Subtract the weight of the equipmentfromthepayloadlisted on the Tire and Loading label When towing trailer tongue weight or king pin weight is also part of payload CALCULATING THE LOAD LIMIT Steps for determining the correct load limit 1 Locate the statement The combined weight of occupants and cargo should never exceed XXX kg or XXX lb on your vehicle s pl...

Page 294: ...x 99 kilograms 5 x 13 5 kilograms 635 495 67 5 72 5 kilograms Suppose your vehicle has a 1400 pound 635 kilogram cargo and luggage capacity You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years Measuring the inside of the vehicle with the rear seat folded down you have room for twelve 100 pound ...

Page 295: ... a load You must place loads directly on the crossbars fitted to the roof rack side rails When using the roof rack system we recommend that you use genuine Ford accessory crossbars specifically designed for your vehicle Make sure that you securely fasten the load Check the tightness of the load before driving and at each fuel stop REMOVING AND INSTALLING ROOF RACK CROSSBARS Note For less wind nois...

Page 296: ...maximum roof load is based on the load being evenly distributed on the crossbars Note When using a roof rack system you must subtract the weight of the roof rack system from the maximum recommended load to determine your actual maximum cargo load See the roof rack system manufacturer for more information 293 Load Carrying ...

Page 297: ...event of a sudden stop or crash Installing the Luggage Cover 1 Insert the luggage cover E309671 E309671 2 Insert the retaining clips into the litfgate trim panel Note Make sure to support the luggage cover when inserting the retaining clips E309672 E309672 E309672 3 Attach the retaining cord to the luggage compartment trim panel Removing the Luggage Cover 1 Open the liftgate E309672 E309672 E30967...

Page 298: ...E309671 E309671 3 Detach the retaining clips on the liftgate trim panel 4 Lift the luggage cover out of the liftgate The luggage cover can be stowed in the luggage compartment 295 Luggage Compartment ...

Page 299: ... with the vehicle and trailer functions Note Install the waterproof protection cap back onto the trailer towing connector whenever it is not in use This helps to prevent water damage and trailer towing connector malfunction Note You cannot use a seven pin trailer wiring connector for your vehicle and the trailer lighting equipment Trailer Lamps WARNING Never connect any trailer lamp wiring to the ...

Page 300: ...E265060 E265060 If the trailer safety chain hook has a latch make sure the latch is fully closed 297 Connecting a Trailer ...

Page 301: ... the trailer hitch Modifying the trailer hitch could reduce the hitch rating WARNING The anti lock brake system does not control the trailer brakes TRAILER BRAKE PRECAUTIONS WARNING Do not connect a trailer s hydraulic brake system directly to your vehicle s brake system Your vehicle may not have enough braking power and your chances of having a collision greatly increase WARNING Do not tow a trai...

Page 302: ...t side trailer tires Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue Do not allow the final trailer tongue weight to go above or below 10 15 of the loaded trailer weight The trailer tongue weight should never exceed 10 of the maximum towing capacity Select a ball mount with the correct rise or drop When both the loaded vehicle and trailer are conn...

Page 303: ...gage during corneringmaneuvers Reducecornering speeds to make sure that you can maintain control of the vehicle and trailer if the AdvanceTrac system engages Allow more distance for stopping with a trailer attached Anticipate stops and gradually brake Avoid parking on a slope However if you must park on a slope turn the steering wheel to point your vehicle tires away from traffic flow set the park...

Page 304: ...TOWING WEIGHTS AND DIMENSIONS RECOMMENDED TOWING WEIGHTS Website Market https www fleet ford com towing guides United States of America https www fleet ford ca towing guides Canada 301 Towing a Trailer ...

Page 305: ... vehicle Vehicle curb weight Hitch hardware weight for example a draw bar ball locks orweightdistributinghardware Driver weight Passenger weight Payload cargo and luggage weight Aftermarketequipmentweight This equals the maximum loaded trailer weight for this combination Note The trailer tongue load is considered part of the payload for your vehicle Reduce the total payload by the final trailer to...

Page 306: ... recommend disabling this feature except in situations where speed reduction may be detrimental such as hill climbing the driver has significant trailer towing experience and can control trailer sway and maintain safe operation Note This feature only activates when significant trailer sway occurs Note This feature does not prevent trailer sway but reduces it once it begins Note This feature cannot...

Page 307: ... it when not in use Do not shift into neutral when you are braking or when your vehicle is slowing down Shut all windows when driving at high speeds Switch off all electric systems when not in use for example air conditioning Make sure that you unplug any accessories from the auxiliary power points when not in use DRIVING IN SPECIAL CONDITIONS EMERGENCY MANEUVERS In an unavoidable emergency where ...

Page 308: ...le to swerve out of control Although natural obstacles could make it necessary to travel diagonally up or down a hill or steep incline you should try to drive straight up or straight down Note Avoid turning on steep slopes or hills A danger lies in losing traction slipping sideways and possible vehicle roll over Whenever driving on a hill determine beforehand the route you can use Do not drive ove...

Page 309: ...this instruction could result in the loss of control of your vehicle personal injury or death Note Driving through standing water can cause vehicle damage Note Engine damage can occur if water enters the air filter Before driving through standing water check the depth Never drive through water that is higher than the bottom of the front rocker area of your vehicle 66 E266447 When driving through s...

Page 310: ...llow this instruction could result in the loss of control of your vehicle personal injury or death WARNING Always make sure that objects cannot fall into the driver foot well while your vehicle is moving Objects that are loose can become trapped under the pedals causing a loss of vehicle control E142666 2666 66 66 To install floor mats that have eyelets position the floor mat eyelet over the reten...

Page 311: ... local or municipal law shall tow Ford eligible vehicles to an authorized dealer within 35 mi 56 km of the disablement location or to the nearest authorized dealer If a member requests a tow to an authorized dealer that is more than 35 mi 56 km from the disablement location the member shall be responsible for any mileage costs in excess of 35 mi 56 km Roadside Assistance includes up to 200 for a t...

Page 312: ... could result in immediate or delayed release of toxic flammable gases and fire Vehicle information and general safety practices include reviewing the owner s manual and becoming familiar with your vehicle s safety information and recommended safety practices Crashes A crash or impact significant enough to require an emergency response for conventional vehicles would also require the same response...

Page 313: ...the instrument panel Use your hazard flashers when your vehicle is creating a safety hazard for other road users Switch the hazard flashers on and all front and rear direction indicators flash Press the button again to switch them off JUMPSTARTINGTHEVEHICLE JUMP STARTING PRECAUTIONS WARNING Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames spa...

Page 314: ... Cables WARNING Do not connect the negative jumper cable to any other part of your vehicle Use the ground point Note If you are using a jump pack or booster box follow the manufacturer s instructions 4 2 1 3 E142664 1 Pull the red rubber boot backward Connect the positive jumper cable to the positive terminal of the discharged battery 2 Connect the other end of the positive jumper cable to the pos...

Page 315: ...the jumper cables in the reverse order that they were connected Note Do not switch the headlamps on when disconnecting the cables The peak voltage could blow the bulbs JUMP STARTING THE VEHICLE PLUG IN HYBRID ELECTRIC VEHICLE PHEV Connecting the Jumper Cables WARNING Do not connect the negative jumper cable to any other part of your vehicle Use the ground point Note If you are using a jump pack or...

Page 316: ... three minutes before disconnecting the jumper cables Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected Note Do not switch the headlamps on when disconnecting the cables The peak voltage could blow the bulbs POST CRASH ALERT SYSTEM WHAT IS THE POST CRASH ALERT SYSTEM The system helps draw attention to your vehicle in the event of a serious impact HOW...

Page 317: ...not start after the third attempt have your vehicle checked as soon as possible TRANSPORTINGTHEVEHICLE E143886 If you need to tow your vehicle contact a professional towing service or your roadside assistance service provider Your manufacturer produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manual for proper hook up and towing procedures W...

Page 318: ... four wheel drive vehicles require that all wheels be off the ground using a wheel lift and dollies or flatbed equipment This prevents damage to the transmission and drive system 315 Crash and Breakdown Information ...

Page 319: ...parking brake before towing your vehicle See Manually Releasing the Electric Parking Brake page 220 RECREATIONALLY TOWING YOUR VEHICLE HYBRID ELECTRIC VEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV Follow these guidelines if you have a need for recreational towing An example of recreational towing is towing your vehicle behind a motorhome These guidelines ensure that you do not damage the transm...

Page 320: ...ection You switch Neutral Tow on You release the parking brake Maximum speed is 35 mph 55 km h Maximum distance is 50 mi 80 km Switching Neutral Tow On 1 Switch your vehicle on in accessory mode 2 Press the menu button on the steering wheel to enter the instrument cluster display main menu 3 Select Settings 4 Select Neutral Tow 5 Follow the instructions on the information display 6 Fully press the...

Page 321: ...d is 35 mph 56 km h Maximum distance is 50 mi 80 km TOWING YOUR VEHICLE TROUBLESHOOTING TOWING YOUR VEHICLE INFORMATION MESSAGES HYBRID ELECTRICVEHICLE HEV PLUG INHYBRIDELECTRICVEHICLE PHEV Description Message Reminder to switch off the ignition when in neutral tow Neutral Tow Engaged Turn Ignition Off for Towing Displays when neutral tow is active and you want to exit neutral tow Neutral tow enga...

Page 322: ...rvoirs WARNING Always replace a fuse with one that has the specified amperage rating Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire UNDER HOOD FUSE BOX LOCATING THE UNDER HOOD FUSE BOX E334436 E334436 ACCESSING THE UNDER HOOD FUSE BOX 53688 E253688 1 Pull the latch toward you and remove the top cover E253689 2 3 2 Pull the connector lever upward 3 Pu...

Page 323: ...53693 E253693 4 Pull both latches toward you and remove the fuse box 5 Turn the fuse box over and open the lid IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX E292669 E292669 320 Fuses ...

Page 324: ...wertrain control module 15 A 11 Powertrain control module 15 A 12 Powertrain control module 15 A 13 Powertrain control module 15 A 14 Not used 15 Not used 16 Not used 17 Powertrain control module 10 A 18 Anti lock brake system module 10 A 19 Not used 20 Not used spare 5 A 21 Battery electronic control module hybrid electric vehicle 5 A 22 Charge port light ring plug in hybrid electric vehicle 5 A ...

Page 325: ...c power assist steering 5 A 31 Body control module 30 A 32 Front parking aid camera 10 A 33 Rear view camera Blind spot information system Adaptive cruise control Not used spare 10 A 34 Heated steering wheel 15 A 35 Powertrain control module hybrid electric vehicle 10 A 36 Horn 20 A 37 Blower motor 40 A 38 Not used 39 Not used 40 Amplifier 20 A 41 Driver power seat 30 A 42 Electric water pump hybr...

Page 326: ... 51 DC DC converter hybrid electric vehicle 5 A 52 Battery charge control module hybrid electric vehicle 10 A 53 Not used 54 Not used 55 Not used 56 Data link connector 10 A 57 Auxiliary power distribution box hybrid electric vehicle 40 A 58 Body control module 40 A 59 USB smart charger 5 A 60 Rear cargo power point 20 A 61 Not used 62 Not used spare 30 A 63 Power liftgate 30 A 64 Not used 65 Not ...

Page 327: ...n power point 20 A 71 Rear window wiper 20 A 72 Not used 73 Windshield wiper motor 30 A 74 Heated exterior mirrors 10 A 75 Heated backlight 30 A 76 Not used 77 Air conditioning clutch 10 A 78 Not used 79 Fuel pump 20 A 80 Rear window washer pump 10 A 81 Not used 82 Not used 83 Driveline control module 40 A 84 Rain sensor 5 A 85 Not used 86 Not used 87 Not used 88 324 Fuses ...

Page 328: ...E BOX E329070 E329070 ACCESSING THE BODY CONTROL MODULE FUSE BOX E329071 E329071 IDENTIFYING THE FUSES IN THE BODY CONTROL MODULE FUSE BOX E293328 Protected Component Fuse Rating Fuse Location Not used spare 5 A 1 Not used spare 5 A 2 Not used spare 10 A 3 325 Fuses ...

Page 329: ...nds free liftgate actu ation module Telematics control unit module Head up display module 5 A 12 Keyless keypad switch Driver door lock 15 A 13 Driver door module 30 A 14 Extended power module 15 A 15 Not used spare 15 A 16 SYNC 15 A 17 Receiver transceiver module Integrated control panel Wireless accessory charging module 7 5 A 18 Headlamp switch pack 7 5 A 19 Not used spare 10 A 20 Climate contr...

Page 330: ...7379 Micro 2 A Micro 3 B Maxi C Mini D M Case E J Case F J Case Low Profile G Slotted M Case H FUSES TROUBLESHOOTING FUSES FREQUENTLY ASKED QUESTIONS When do I need to check a fuse If electrical components in the vehicle are not working When do I need to replace a fuse If a fuse has blown How do I identify a blown fuse You can identify a blown fuse by a broken wire within the fuse 327 Fuses ...

Page 331: ... only recommended fuels lubricants fluids and service parts conforming to specifications Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related part...

Page 332: ...e the strut from the catch and secure it correctly in the clip 2 Lower the hood and allow it to drop under its own weight for the last 10 14 in 25 35 cm Warning Lamps and Indicators E246598 This lamp illuminates when the ignition is on and the hood is not completely closed Information Messages Action Message Stop your vehicle as soon as it is safe to do so and close the hood Hood Ajar 329 Maintena...

Page 333: ...34 B Engine oil dipstick See Engine Oil Dipstick Overview page 333 C Engine oil filler cap See Adding Engine Oil page 333 D Brake fluid reservoir See Locating the Brake Fluid Reservoir page 218 E Battery See Changing the 12V Battery page 343 F Engine compartment fuse box See Fuses page 319 G Air filter See Changing the Engine Air Filter page 338 H 330 Maintenance ...

Page 334: ...34 B Engine oil dipstick See Engine Oil Dipstick Overview page 333 C Engine oil filler cap See Adding Engine Oil page 333 D Brake fluid reservoir See Locating the Brake Fluid Reservoir page 218 E Battery See Changing the 12V Battery page 343 F Engine compartment fuse box See Fuses page 319 G Air filter assembly See Changing the Engine Air Filter page 338 H 331 Maintenance ...

Page 335: ...334 B High temperature coolant cap See Checking the Coolant page 334 C Engine oil filler cap See Adding Engine Oil page 333 D Engine oil dipstick See Engine Oil Dipstick Overview page 333 E Brake fluid reservoir See Checking the Brake Fluid page 218 F Power distribution box See Under Hood Fuse Box page 320 G Air filter assembly See Changing the Engine Air Filter page 339 H 332 Maintenance ...

Page 336: ...ck the oil level Note If the oil level is between the maximum and minimum marks the oil level is acceptable Do not add oil 6 If the oil level is at the minimum mark immediately add oil 7 Reinstall the dipstick Make sure it is fully seated Note The oil consumption of new engines reaches its normal level after approximately 3 000 mi 5 000 km ADDING ENGINE OIL WARNING Donotremovethefiller cap when th...

Page 337: ...il change reminder resets the instru ment cluster displays 100 Remaining Life 00 Action and description Message If the instrument cluster displays one of the following messages repeat the process Not Reset Reset Cancelled ENGINE OIL CAPACITY AND SPECIFICATION For filling information please refer to the Capacities and Specifications section of your owner s manual See Engine Oil Capacity and Specifi...

Page 338: ...ant approved to the correct specification in order to avoid plugging the small passageways in the engine cooling system Do not mix different colors or types of coolant in your vehicle Mixing of engine coolants or using an incorrect coolant may harm the engine or cooling system components and could void the vehicle Warranty Note If prediluted coolant is not available use the approved concentrated c...

Page 339: ...Useanauthorized waste disposal facility Change the coolant at specific mileage intervals Refer to the scheduled maintenance information See Normal Scheduled Maintenance page 485 Note Dispose of used coolant in the appropriate manner Follow your community s regulations and standards for recycling and disposing of automotive fluids Fail Safe Cooling Fail safe cooling allows you to temporarily drive ...

Page 340: ...istance program we recommend that you contact your roadside assistance service provider 3 If this is not possible wait for a short period of time for the engine to cool 4 Check the coolant level If the coolant level is at or below the minimum mark add prediluted coolant immediately 5 When the engine temperature cools you can re start the engine Have your vehicle checked as soon as possible to mini...

Page 341: ...le damage and personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running When changing the air filter element use only parts that meet or exceed our specifications For EcoBoost equipped vehicles When servicing the air cleaner it is important that no foreign material enter the air induction system The engine and turbocharger are sus...

Page 342: ... start your engine with the air cleaner removed and do not remove it while the engine is running When changing the air filter element use only parts that meet or exceed our specifications Change the air filter element at the proper interval See Scheduled Maintenance page 482 Note If you do not use the correct air filter element your vehicle warranty could be void E299071 E299071 1 Using a screwdri...

Page 343: ...nstall the air filter housing cover 9 Engage the clips to secure the air filter housing cover to the air filter housing 10 Reconnect the boot to the air filter housing cover and tighten securely CHANGING THE FUEL FILTER GASOLINE HYBRID ELECTRIC VEHICLE HEV Your vehicle has a lifetime fuel filter that integrates with the fuel tank It does not need regular maintenance or replacement DRIVE BELT ROUTI...

Page 344: ...ldren Batteries contain sulfuric acid Avoid contact with skin eyes or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case of acid contact with skin or eyes flush immediately with water for a minimum of 15 minutes and get prompt medical attention If acid is swallowed call a physician immediately WARNING Battery posts terminals and r...

Page 345: ...g the battery state of charge the battery management system could temporarily disable some electrical systems Electrical Accessory Installation To make sure the battery management system works correctly do not connect an electrical device ground connection directly to the battery negative post This can cause inaccurate measurements of the battery condition and potential incorrect system operation ...

Page 346: ...formance durability and the performance of other electrical systems on your vehicle If you replace the battery make sure it matches the electrical requirements of your vehicle If you disconnect or replace the battery and your vehicle has an automatic transmission it must relearn its adaptive strategy Because of this the transmission may shift firmly when first driven This is normal operation while...

Page 347: ...ed dealer E142592 8 feet 2 4 meters A Center height of lamp to ground B 25 feet 7 6 meters C Horizontal reference line D 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 ft 7 6 m away 2 Measure the height of the headlamp bulb center from the ground and mark an 8 ft 2 4 m horizontal reference line on the vertical wall or screen at this height Note To see ...

Page 348: ...1 Specification Lamp LED Optional head lamp 1 H8 Base fog lamp LED Optional fog lamp 1 LED Tail brake lamp 1 T20 Amber Rear turn lamp T20 Backup reverse lamp W5W Rear side marker LED License plate lamp 1 LED High mount brake lamp 1 1 To replace these lamps see your authorized dealer CHANGING A HEADLAMP BULB WARNING Make sure the bulbs have cooled down before removing them Failure to follow this wa...

Page 349: ...nnect the electrical connector 4 To install reverse the removal procedure Low beam headlamp E307883 E307883 1 Remove service cap 2 Disconnect the electrical connector 3 Remove the bulb from the headlamp assembly by turning it counterclockwise then pull it straight out 4 To install reverse the removal procedure CHANGING A FRONT TURN SIGNAL LAMP BULB Headlamp E307881 E307881 Park Turn lamp A High be...

Page 350: ...b turn the steering wheel all the way to the right If you are replacing the passenger side bulb turn the steering wheel all the way to the left E31 E311716 1716 2 Remove the six lower splash shield push pins and pull the splash shield back E31 E3117 715 17 715 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 3 Disconnect the bulb electrical connector 4 To remove the bulb from the headlamp assem...

Page 351: ...7 887 8 8 887 887 8 887 887 887 8 887 88 887 887 887 887 887 887 887 887 1 Remove the screws with a flathead screwdriver and pull the lamp assembly away from the vehicle 2 Remove the bulb by turning the lower bulb socket counterclockwise Gently pull the bulb straight out of the socket 3 To install reverse the removal procedure INTERIOR BULBS INTERIOR BULB SPECIFICATION CHART Your vehicle has LED l...

Page 352: ...y Windshield Washer Fluid CXC 37 F M Canada Motorcraft Professional Strength Carpet Upholstery Cleaner ZC 54 U S Canada ESR M14P5 A Motorcraft Premium Glass Cleaner CXC 100 Canada Motorcraft Spot and Stain Remover ZC 14 U S ESR M14P5 A Motorcraft Ultra Clear Spray Glass Cleaner ZC 23 U S Motorcraft Wheel and Tire Cleaner ZC 37 A U S Canada CLEANING THE EXTERIOR CLEANING THE EXTERIOR PRECAUTIONS Im...

Page 353: ...nly use a recommended wheel and tire cleaner to clean the wheels weekly For additional information and assistance we recommend that you contact an authorized dealer 1 Use a sponge to remove heavy deposits of dirt and brake dust 2 Rinse well after cleaning Note Do not apply a cleaning chemical to warm or hot wheel rims and covers If you intend on parking your vehicle for an extended period after cl...

Page 354: ...ntly Keep body and door drain holes free from packed dirt Rear suspension components may require regular cleaning with a power washer or a thorough rinse with a strong stream of water if the vehicle is operated in dusty or muddy environments Rear leaf springs or other suspension components may emit squeaking or popping noises while operating the vehicle if particles such as dirt rocks or other deb...

Page 355: ...assistance we recommend that you contact an authorized dealer CLEANING FABRIC SEATS AND HEADLINERS WARNING On vehicles equipped with seat mounted airbags do not use chemical solvents or strong detergents Such products could contaminate the side airbag system and affect performance of the side airbag in a crash We recommend that you only clean the fabric seats and headliners in the following way 1 ...

Page 356: ...al surface with a soft damp cloth and a mild soap and water solution Note The moonroof rail tracks are greased to maintain proper functionality Do not wipe off the grease REPAIRING MINOR PAINT DAMAGE Authorized dealers have touch up paint to match your vehicle s color Your vehicle color code is printed on a sticker on the front left hand side door jamb Take your color code to your authorized deale...

Page 357: ...DY STYLING KIT PRECAUTIONS The distance between the underside of your vehicle and the ground is less than that of other models Drive with extreme care to avoid damage to your vehicle 354 Body Styling Kits ...

Page 358: ...o defrost until the engine reaches normal operating temperature With your foot on the brake shift through all the gears while the engine is running Body Wash your vehicle thoroughly to remove dirt grease oil tar or mud from exterior surfaces rear wheel housings and the underside of front fenders Periodically wash your vehicle if it is stored in exposed locations Touch up exposed or primed metal to...

Page 359: ...ecommend that you change the engine oil before you use your vehicle again Wash your vehicle to remove any dirt or grease film build up on window surfaces Check windshield wipers for any deterioration Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests Check the exhaust for any foreign material that may have collected during storage Ch...

Page 360: ...read winter type snow tires space saver or temporary use spare tires light truck or LT type tires tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires us to give you the following information about tire gra...

Page 361: ...d C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all pa...

Page 362: ...es the tire s ratio of height to width D R Indicates a radial type tire E 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter F 95 Indicates the tire s load index It is an index that relates to how much weight a tire can carry You may find this information in your owner s manual If not contact a local ti...

Page 363: ...the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability This information is used to contact customers if a tire defect requires a recall I M S or M S Mud and Snow or AT All Terrain or AS All Season J Tire Ply Composition and M...

Page 364: ... Pressure Indicates the tire manufacturers maximum permissible pressure or the pressure at which the maximum load can be carried by the tire This pressure is normally higher than the vehicle manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door l...

Page 365: ...as a single defined as two tires total on the rear axle Information on T Type Tires T145 80D16 is an example of a tire size Note The temporary tire size for your vehicle may be different from this example Tire Quality Grades do not apply to this type of tire A B C D E E142545 T type tires have some additional information beyond those of P type tires these differences are described below A T Indica...

Page 366: ...Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability Extra load A class of P metric or Metric tires designed to carry a heavier maximum load at 42 psi 2 9 bar Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of air pressure PSI Pounds per square inch a st...

Page 367: ...ar or edge of the driver s door If this information is not found on these labels then you should contact your authorized dealer as soon as possible Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death WARNING To reduce the risk of serious i...

Page 368: ... tires generally be replaced as a pair if the worn tires still have usable depth To avoid potential All Wheel Drive AWD malfunction or AWD system damage it is recommended to replace all four tires rather than mixing significantly worn tires with new tires Thetirepressuresensorsmounted in the wheels originally installed on your vehicle are not designed to be used in aftermarket wheels The use of wh...

Page 369: ...r numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability This information is used to contact customers if a tire defect requires a recall USING SNOW CHAINS WARNING Do not exceed 30 mph 50 k...

Page 370: ...ains on your vehicle in emergency situations or if required by law Note The suspension insulation and bumpers will help prevent vehicle damage Do not remove these components from your vehicle when using snow tires and chains Note Driving too fast for road conditions creates the possibility of loss of vehicle control Driving at very high speeds for extended periods of time may result in damage to v...

Page 371: ...e and not appear to be flat WARNING Do not use the tire pressure displayed in the information display as a tire pressure gauge Failure to follow this instruction could result in personal injury or death Use the recommended cold inflation pressure for optimum tire performance and wear Under inflation or over inflation may cause uneven treadwear patterns Inflate your tires to the recommended inflati...

Page 372: ...TIRE FOR DAMAGE Inspect the tire sidewalls for cracking cuts bruises and other signs of damage or excessive wear If internal damage to the tire is suspected have the tire dismounted and inspected in case it needs to be repaired or replaced For your safety tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail Periodically inspect ...

Page 373: ...r cause damage to your tires If your vehicle seems to pull to one side when you are driving the wheels could be out of alignment Have an authorized dealer check the wheel alignment periodically Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer INSPECTING THE WHEEL VALVE STEMS Check the valve stems for hole...

Page 374: ...orary use only and should not be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements Tire Rotation Diagram Follow the diagram indicating the correct tire locations for rotating the tires 371 Tire Care ...

Page 375: ...ly damaged Only punctures located within the tire tread can be sealed with the kit Do not attempt to repair punctures larger than 0 24 in 6 mm or damage to the tire s sidewall The tire may not completely seal Drive carefully and avoid abrupt steering maneuvers Periodically monitor tire inflation pressure in the affected tire if the tire is losing pressure have the vehicle towed Read the informatio...

Page 376: ...be repaired in two stages with the kit In the first stage the tire will be reinflated with a sealing compound and air After the tire has been inflated you will need to drive the vehicle a short distance approximately 4 mi 6 km to distribute the sealant in the tire In the second stage you will need to check the tire pressure and adjust if necessary to the vehicle s specified tire inflation pressure...

Page 377: ... of the dash E175981 E175 E E 981 6 Turn dial A clockwise to the sealant position Turn the kit on by pressing the on off button B 7 Inflate the tire to the pressure listed on the tire label located on the driver door or the door jamb area The final tire pressure should be checked with the compressor turned off in order to get an accurate pressure reading 374 Tire Sealant and Inflator Kit If Equipp...

Page 378: ...the tire pressure with the inflator kit WARNING If the tire does not inflate to the recommended tire pressure within 15 minutes stop and call roadside assistance WARNING The power plug may get hot after use and should be handled carefully when unplugging Check the air pressure of your tires as follows E175983 E175 75 75 75 75 75 75 75 75 7598 983 983 983 983 983 983 983 983 1 Remove the valve cap ...

Page 379: ...the sealant canister from the kit E175984 E175984 4 1 Unwrap the dual purpose hose black tube from the compressor housing E175985 5 E175985 5 2 Unwrap the power cord E175986 E175986 3 Remove the back cover E175987 E175987 4 Rotate the sealant canister up 90 degrees and pull away from casing housing to remove Installation of the sealant canister to the kit 1 With the canister held perpendicular to ...

Page 380: ... E175989 E175989 9 4 Wrap the dual purpose hose black tube around the channel on the bottom of the housing casing E175990 0 E175990 0 5 Wrap the power cord around the housing and stow the accessory power plug 377 Tire Sealant and Inflator Kit If Equipped ...

Page 381: ...n pressure label If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label you should determine the proper tire inflation pressure for those tires As an added safety feature your vehicle has been equipped with a Tire Pressure Monitoring System TPMS that illuminates a low tire pressure telltale when one or more of your tires is sig...

Page 382: ... harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation TIREPRESSUREMONITORING SYSTEM PRECAUTIONS WARNING The tire pressure monitoring system is not a substitute for manually checking tire pressures You should periodically check tire pressures using a pressure gauge Failure to correctly maintain tire pressures could in...

Page 383: ...essure as shown on the tire label on the edge of driver door or the B pillar drive your vehicle for at least two minutes over 20 mph 32 km h before the light turns off One or more tires are significantly under inflated Solid warning lamp Repair the damaged road wheel and tire and refit it to your vehicle to restore operation of the system Temporary spare wheel in use Solid warning lamp or flashing...

Page 384: ...your vehicle for at least two minutes over 20 mph 32 km h before the light turns off Tire Pressure Low The system has detected a fault that requires service Have your vehicle checked as soon as possible Tire Pressure Monitor Fault The system has detected a fault that requires service or a spare tire is in use Have your vehicle checked as soon as possible Tire Pressure Sensor Fault 381 Tire Pressur...

Page 385: ...upplied with this vehicle is only intended for changing wheels Do not use the vehicle jack other than when you are changing a wheel in an emergency WARNING Check that the vehicle jack is not damaged or deformed and the thread is lubricated and clean WARNING The jack should be used on level firm ground wherever possible WARNING Use only the specified jacking points If you use other positions you ma...

Page 386: ...Hybrid Electric Vehicles you can find the jack and wrench under the spare tire 6 Remove the jack and the flat tire retainer strap from the jack base E305308 E305308 E305308 7 Turn the jack hex nut drive screw counterclockwise to detach the lug wrench from the jack This lowers the jack and releases the mechanical lock E294117 8 Unfold the lug wrench for use E181744 E181744 9 Block the diagonally op...

Page 387: ... fully tighten the lug nuts until the wheel has been lowered 15 Lower the wheel by turning the jack handle counterclockwise 16 Remove the jack and fully tighten the lug nuts in the order shown 1 2 3 4 5 E306781 Stowing the flat tire 1 To store the jack kit on Non Plug in or Full Hybrid Electric Vehicles fold the jack and wrench handle and engage it to the bracket of the jack base using the lug wre...

Page 388: ... following the next steps E142906 6 Locate the cargo tie down near the seatback Push the loop of the retainer strap through the tie down Thread the non loop end through the loop E157926 7 Weave the retainer strap through the wheel openings 8 Locate the front cargo tie down at the opposite corner of the cargo area to the tie down used in Step 4 Thread the retainer strap through the tie down and pul...

Page 389: ...se the wheel nuts to loosen and the wheel to come off while your vehicle is in motion resulting in loss of vehicle control personal injury or death lb ft Nm Bolt size 100 lb ft 135 Nm M12 x 1 5 Torque specifications are for nut and bolt threads free of dirt and rust Use only Ford recommended replacement fasteners Retighten the lug nuts to the specified torque within 100 mi 160 km after any wheel d...

Page 390: ...L ECOBOOST Specification Engine 11 1 Compression ratio 91 in 1 497 cm Displacement 1 2 3 Firing order Coil on plug Ignition system Minimum 87 octane Required fuel 0 031 in 0 8 mm Spark plug gap 387 Capacities and Specifications ...

Page 391: ...IONS 2 0L ECOBOOST Specification Engine 10 1 Compression ratio 122 0 in 1 999 cm Displacement 1 3 4 2 Firing order Coil on plug Ignition system 0 028 0 031 in 0 7 0 8 mm Spark plug gap 388 Capacities and Specifications ...

Page 392: ...ICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV Specification Engine 13 0 1 Compression ratio 152 in 2 490 cm Displacement 1 3 4 2 Firing order Coil on plug Ignition system 0 049 0 053 in 1 25 1 35 mm Spark plug gap 389 Capacities and Specifications ...

Page 393: ...mend Motorcraft parts that are available at your authorized dealer or at www fordparts com We engineer these parts for your vehicle to meet or exceed our specifications Use of other parts could impact vehicle performance emissions and durability Your warranty could be void for any damage related to use of other parts MOTORCRAFT PARTS 2 0L ECOBOOST Motorcraft Part Number Component FA 1939 Air filte...

Page 394: ... PLUG IN HYBRID ELECTRIC VEHICLE PHEV Motorcraft Part Number Component FA 1948 Air filter element FL 910 S Oil filter 1 BXT 99RT4 A Battery SP 530 Spark plug FP 89 Cabin air filter WW 2502 driver side Windshield wiper blade WW 2051 passenger side WW 1112 rear window 1 If a Motorcraft oil filter is not available use an oil filter that meets industry performance specifications SAE USCAR 36 We recomm...

Page 395: ...andards of ILSAC We recommend Motorcraft motor oil for your vehicle If Motorcraft oil is not available use motor oils of the recommended viscosity grade that display the API Certification Mark for gasoline engines Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that your vehicle warranty does not cover Capacities Including the Oil Filter Va...

Page 396: ...ft SAE 0W 20 Full Synthetic Motor Oil U S Canada XO 0W20 QFS U S E240522 ENGINE OIL CAPACITY AND SPECIFICATION 2 0L ECOBOOST Use oil that meets the defined specification and viscosity grade If you do not use oil that meets the defined specification and viscosity grade it could result in Component damage that your vehicle warranty does not cover Longer engine cranking periods Increased emission lev...

Page 397: ...t cover Capacities Including the Oil Filter Variant 5 5 qt 5 2 L All Materials Specification Name WSS M2C961 A1 Motorcraft SAE 5W 30 Synthetic Blend Motor Oil U S Motorcraft SAE 5W 30 Super Premium Motor Oil Huile moteur de très haute qualité SAE 5W 30 Motorcraft Canada XO 5W30 Q1SP U S CXO 5W30 LSP6 Canada Alternative Engine Oil for Extremely Cold Climates To improve engine cold start performance...

Page 398: ...ed emission levels Reduced vehicle performance Reduced fuel economy E142732 An oil that displays this symbol conforms to current engine emission system and fuel economy performance standards of ILSAC We recommend Motorcraft motor oil for your vehicle If Motorcraft oil is not available use motor oils of the recommended viscosity grade that display the API Certification Mark for gasoline engines Do ...

Page 399: ...you do not use coolant that meets the defined specification it could result in Component damage that your vehicle warranty does not cover Reduced vehicle performance Capacities Quantity Variant 7 6 qt 7 2 L All Materials Specification Name WSS M97B57 A2 Motorcraft Yellow Prediluted Antifreeze Coolant U S Motorcraft Yellow Prediluted Antifreeze Coolant Antigel liquide de refroidissement prédilué ja...

Page 400: ...Motorcraft Yellow Prediluted Antifreeze Coolant U S Motorcraft Yellow Prediluted Antifreeze Coolant Antigel liquide de refroidissement prédilué jaune Motorcraft Canada VC 13DL G U S CVC 13DL G Canada COOLING SYSTEM CAPACITY AND SPECIFICATION 2 5L HYBRID ELECTRIC VEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV Use coolant that meets the defined specification If you do not use coolant that meets th...

Page 401: ...ow Prediluted Antifreeze Coolant U S Motorcraft Yellow Prediluted Antifreeze Coolant Antigel liquide de refroidissement prédilué jaune Motorcraft Canada VC 13DL G U S CVC 13DL G Canada FUELTANKCAPACITY EXCLUDING HYBRIDELECTRICVEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV Capacities Quantity Variant 15 7 gal 59 5 L 1 5L all wheel drive 14 8 gal 56 2 L 1 5L front wheel drive 15 7 gal 59 5 L 2 0L ...

Page 402: ...FUEL TANK CAPACITY HYBRID ELECTRIC VEHICLE HEV PLUG IN HYBRID ELECTRIC VEHICLE PHEV Capacities Quantity Variant 14 3 gal 54 2 L HEV 11 1 gal 42 L PHEV 399 Capacities and Specifications ...

Page 403: ...efrigerant and oil that meets the defined specifications it could result in Component damage that your vehicle warranty does not cover Reduced vehicle performance Capacities Refrigerant Oil Refrigerant Variant 2 7 fl oz 80 ml 17 6 oz 0 5 kg All Materials Specification Name WSS M17B21 A R 1234yf Refrigerant U S R 1234yfRefrigerant FrigorigèneR 1234yf Canada YN 33 A U S HS7Z 19B519 BA Canada WSS M2C...

Page 404: ...frigerant and oil that meets the defined specifications it could result in Component damage that your vehicle warranty does not cover Reduced vehicle performance Capacities Refrigerant Oil Refrigerant Variant 3 4 fl oz 100 ml 19 4 oz 0 55 kg All Materials Specification Name WSS M17B21 A R 1234yf Refrigerant U S R 1234yfRefrigerant FrigorigèneR 1234yf Canada YN 33 A U S HS7Z 19B519 BA Canada WSS M2...

Page 405: ...the defined specifications it could result in Component damage that your vehicle warranty does not cover Reduced vehicle performance Capacities Refrigerant Oil Refrigerant Variant 4 7 fl oz 140 ml 18 5 oz 0 525 kg HEV 4 7 fl oz 140 ml 19 4 oz 0 55 kg PHEV Materials Specification Name WSS M17B21 A R 1234yf Refrigerant U S R 1234yfRefrigerant FrigorigèneR 1234yf Canada YN 33 A U S HS7Z 19B519 BA Can...

Page 406: ...ot 4 Low Viscosity LV High Performance Brake Fluid meeting WSS M6C65 A2 specifications or ISO 4925 Class 6 standards If you use any fluid other than the recommended fluid it could cause reduced brake performance and not meet our performance standards Keep brake fluid clean and dry Contamination with dirt water petroleum products or other materials could result in brake system damage and possible f...

Page 407: ...r vehicle identification number VEHICLE IDENTIFICATION NUMBER OVERVIEW The vehicle identification number contains the following information E142477 World manufacturer identifier A Brake system gross vehicle weight rating restraint devices and their locations B Make vehicle line series body type C Engine or motor type D Check digit E Model year F Assembly plant G Production sequence number H 404 Ve...

Page 408: ... built into your vehicle ENABLING AND DISABLING THE MODEM 1 Press Settings 2 Press FordPass Connect 3 Press Connectivity Settings 4 Switch connectivity features on or off CONNECTING FORDPASS TO THE MODEM 1 Make sure that the modem is enabled using the vehicle settings menu 2 Open the FordPass app on your device and log in 3 Add your vehicle or select your vehicle if already added 4 Select the opti...

Page 409: ...Resolution Symptom I cannot confirm the connection of my FordPass account to the modem Modem is not enabled Switch connectivity features on Weak network signal Move your vehicle closer to a place where the network signal is not obstructed 406 Connected Vehicle If Equipped ...

Page 410: ...ace where the network signal is not obstructed I am close to a Wi Fi hotspot but the network signal strength is weak Obstructed network signal If your vehicle has a heated windshield position your vehicle so that the windshield is not facing the Wi Fi hotspot If your vehicle has metallic tinting on the windows but not on the windshield position your vehicle so that the windshield is facing the Wi ...

Page 411: ...l is not obstructed Wi Fi hotspot in high demand or has a slow Internet connection Use a more reliable Wi Fi hotspot Software downloads take too long No software update available Wi Fi network requires a subscription or acceptance of terms and conditions Test the connection using another device If the network requires a subscription or acceptance of terms and conditions contact the network service...

Page 412: ...l opens on your device 2 If the portal does not open on your device open a website and it redirects to the vehicle network carrier s portal Note Secure websites do not redirect Note If you have an active plan the system does not redirect to the vehicle network carrier s portal when you connect a device Visit the vehicle network carrier s website to purchase more data Note If data usage information...

Page 413: ...TCHING THE AUDIO UNIT ON AND OFF Press the button on the volume control SELECTING THE AUDIO SOURCE 1 Press your preferred audio source Note Available audio sources are listed along the top of the radio screen PLAYING OR PAUSING THE AUDIO SOURCE Press to pause playback Press again to resume playback Note Not all sources can be paused ADJUSTING THE VOLUME E2 265373 E2 265373 265373 Turn to adjust th...

Page 414: ...gs Speed Compensated Volume 1 Access the vehicle drawer on the touchscreen 2 Press SETTINGS 3 Press Sound 4 Press Speed Compensated Volume 5 Press a setting Occupancy Mode If Equipped 1 Access the vehicle drawer on the touchscreen 2 Press SETTINGS 3 Press Sound 4 Press Occupancy Mode 5 Press a setting Sound Mode If Equipped 1 Access the vehicle drawer on the touchscreen 2 Press SETTINGS 3 Press So...

Page 415: ...io source you are currently listening to Using Seek Press either button The system stops at the first station it finds in that direction Using the Station List 1 Press Browse Note Available on FM radio only 2 Press a station DIGITAL RADIO WHAT IS DIGITAL RADIO HD Radio technology is the digital evolution of analog AM FM radio For additional information visit www HDRadio com HD Radio Technology is ...

Page 416: ...is able to connect to the digital signal again Depending on the station quality you could hear a slight sound change when the station changes between analog and digital audio You cannot access a saved HD station if your vehicle is outside the station s reception area SWITCHING DIGITAL RADIO RECEPTION ON AND OFF 1 Access the vehicle drawer on the touchscreen 2 Press SETTINGS 3 Press Radio 4 Switch ...

Page 417: ...on suspension or termination SATELLITE RADIO LIMITATIONS For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Placing luggage over the antenna may reduce performance Factory installed and aftermarket vehicle structures including but not limited to roof racks and soft top roofs in a partially o...

Page 418: ...formation WARNING Drivingwhiledistracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possibl...

Page 419: ...da will not access the system data for any purpose other than as described absent consent a court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independentlyofFordMotorCompanyand Ford of Canada For further privacy information see the section on 911 Assist See SYNC Applicat...

Page 420: ...the voice recognition system to provide more or less instruction and feedback The default setting is to a higher level of interaction in order to help you learn to use the system You can change these settings at any time Adjusting the Interaction Level E142599 Press the voice button When prompted say Action and Description Voice Command Provides more detailed interaction and guidance Recommended f...

Page 421: ...witch on your phone s Bluetooth feature before starting the search See your device s manual if necessary 2 Press the Settings button 3 Select Bluetooth from the menu 4 Press the OK button 5 Select the option to add This starts the pairing process 6 When a message to begin pairing appears in the center display search for SYNC on your device Depending on your phone s capability and your market the s...

Page 422: ...ures of the app through voice commands and steering wheel controls Note You must pair and connect your smartphone to SYNC to access AppLink Note Android users need to connect the phone to SYNC using Bluetooth Note For information on available apps supported smartphone devices and troubleshooting tips please visit the Ford website Note Availability of SYNC AppLink enabled Apps will vary by region N...

Page 423: ...ited to Fuel level fuel economy fuel consumption engine speed rain sensor odometer VIN external temperature gear position tire pressure and head lamp status To allow your vehicle to provide driving characteristic information such as but not limited to MyKey seatbelt status engine revolutions per minute gear position braking events steering wheel angle and accelerator pedal position To allow your v...

Page 424: ... WMA WAV and ACC Media Sources The AUX or MEDIA button allows you to view and select available media sources Press the AUX or MEDIA button to view your sources Use the directional arrows and OK button to select your source You can also use the steering wheel audio controls Audio Voice Commands E142599 Press the voice button You can do things like play a specific song or album or tune to a radio st...

Page 425: ...o to the website to review your phone s compatibility This is a phone dependent feature SYNC is not able to down load my phonebook Try turning off the device resetting the device or removing the device s battery then trying again Try pushing your phonebook contacts to SYNC by using the Add Contacts feature This may be a possible phone malfunction Use the SYNCmyphone feature available on the websit...

Page 426: ... phone s compatibility This is a phone dependent feature I am having trouble connecting my phone to SYNC Try turning off the device resetting the device or removing the device s battery then trying again Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your p...

Page 427: ...e resetting the device removing the device s battery then trying again This may be a possible device malfunction I am having trouble connecting my device Make sure you are using the manufacturer s cable Make sure you insert the USB cable correctly into the device and the USB port Make sure that the device does not have an auto install program or active security settings Make sure you are not leavi...

Page 428: ...the feature off You can then change the Sirius station using the directional buttons Sirius Replay is active I cannot change the Sirius station Voice Command Issues Possible Solution s Possible Cause s Issue Review the phone voice commands and the media voice commands at the beginning of their respective sections You may be using the wrong voice commands SYNC does not understand what I am saying A...

Page 429: ...me the same way you are saying it Do not use special charac ters in the title The system does not recognize them Review the Phone voice commands at the beginning of the phone section You may be using the wrong voice commands SYNC does not understand or is calling the wrong contact when I want to make a call Make sure you are saying the contacts exactly as they are listed For example if you save a ...

Page 430: ...Ensure you have a compat ible smartphone an Android with OS 2 3 or higher or an iPhone 3GS or newer with iOS 5 0 or higher Addition ally ensure your phone is An AppLink capable phone is not connected to SYNC AppLink Mobile Applica tions When I select Find New Apps SYNC does not find any applications paired and connected to SYNC in order to find AppLink capable apps on your device iPhone users must...

Page 431: ... for example My phone is connected my app s are running but I still cannot find any apps option select that then restart the app If the app does not have that option you can also manually Force Close the app by going to the phone s settings menu selecting Apps then finding the particular app and choosing Force stop Remember to restart the app afterwards then select Find New Apps on SYNC On an iPho...

Page 432: ... it The USB connection to SYNC may need to be reset My iPhone phone is connected my app is running I restarted the app but I still cannot find it on SYNC Try increasing the Bluetooth volume of the device by using the device s volume control buttons which are most often found on the side of the device The Bluetooth volume on the phone may be low I have an Android phone I found and started my media ...

Page 433: ...information previously stored in the system Such as paired devices phonebook call history text messages or user settings To perform a System Reset press and hold the Seek Up button while pressing and holding the Radio Power button Release both buttons after 2 3 seconds Please allow a few minutes for the reset to complete After a few minutes has passed you can resume using the SYNC system 430 SYNC ...

Page 434: ...on and communication systems on your vehicle using voice commands and a touchscreen The system provides easy interaction with audio phone navigation mobile apps and settings Note You can switch the system on and use it for up to an hour without switching the ignition on Note You can use the system after you switch the ignition off for up to 10 minutes or until you open a door Note For your safety ...

Page 435: ...ns page 352 Updating the System UpdatingtheSystemUsingaUSBDrive Downloading an Update 1 Go to the SYNC update page on the local Ford website 2 Download the update Note The website notifies you if an update is available 3 Insert a USB drive into your computer Note The USB drive needs to be empty and meet the minimum requirements detailed on the website 4 Follow the instructions provided to download...

Page 436: ...o control features like audio and climate controls By using voice commands you can keep your hands on the wheel and your eyes on the road You can access each feature controlled by SYNC 3 through a variety of commands E142599 To activate the SYNC 3 voice commands push the voice button on the steering wheel and wait for the prompt ___ is a dynamic listing meaning that it can be the name of anything ...

Page 437: ... and when prompted say Description Voice Command You can say the Sirius channel name or number such as Sirius channel 16 1 Sirius Channel ___ You can also tune to a Sirius channel by saying the channel s name such as The Pulse Allows you to tune to a specific FM or AM frequency such as FM 88 7 or AM 1580 AM ___ FM ___ Allows you to tune to a specific HD frequency such as FM 88 7 HD 1 1 FM ___ HD _...

Page 438: ...limateVoiceCommands IfEquipped You can control the temperature of the vehicle using voice commands ___ is a dynamic listing meaning that for climate voice commands it can be the desired degrees for the temperature setting To adjust the temperature say Description Voice Command Adjust the temperature between 60 85 F 15 5 29 5 C Set the Temperature to ____ Phone Voice Commands Pairing a Phone You ca...

Page 439: ...ic location such as Call Jenny at Home Call ___ at ___ Allows you to dial a specific number such as Dial 867 5309 Dial ___ Please make sure that you are saying the contact name exactly as it appears in your contact list Once you have provided the digits of the phone number you can say the following commands Description Voice Command If you did not enter the full number with the first command you c...

Page 440: ...e a POI category or a major brand name where a major brand name is a chain with more than 20 locations You can find an address a point of interest POI or search for points of interest by category Description Voice Command Allows you to enter the address search functionality You can also search for an address in a specific state or province Find an Address State the name of the POI category or majo...

Page 441: ...nstruction Displays the active route Show Route Displays the list of upcoming maneuvers Route Summary Provides current location Where Am I Allows you to zoom in on the map Zoom in Allows you to zoom out from the map Zoom out Mobile App Voice Commands If Equipped The following voice commands are always available Description Voice Command SYNC 3 will prompt you to say the name of an app to start it ...

Page 442: ...an say the following commands to access SiriusXM Traffic and Travel Link Description Voice Command Displays a list of traffic incidents Show Traffic Displays the current weather map Show Weather Map Displays a list of fuel prices Show Fuel Prices Displays the 5 day weather forecast Show 5 Day Fore cast Help Voice Settings Commands You can say the following commands to access the voice settings Des...

Page 443: ...n the vehicle The fan speed will automatically return to normal operation once the voice session ends You can adjust the fan speed during a voice session simply press the fan buttons or turn the fan knob to increase or decrease the fan speed to the setting you prefer To disable this automatic fan speed reduction feature during voice sessions press and hold the climate control AC and Recirculated a...

Page 444: ...owing you to type in the frequency of a station You can only enter a valid station for the source you are currently listening to You can press the backspace button to delete the previously entered number Once you have entered the station s call numbers you can select Action and Descrip tion Menu Item Press to begin playing the station you have entered Enter Press to exit without changing the stati...

Page 445: ...tes www siriusxm ca in Canada or call SiriusXM at 1 888 539 7474 Note SiriusXM reserves the unrestricted right to change rearrange add or delete programming This includes canceling moving or adding particular channels and its prices at any time with or without notice to you We are not responsible for any such programming changes Note This receiver includes the eCos real time operating system eCos ...

Page 446: ...le the system saves the station and returns once the station is stored You may be able to add additional preset pages using the settings option on the feature bar SiriusXM Satellite Radio Reception Factors and Troubleshooting Potential Reception Issues For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other materials as far away from the antenna...

Page 447: ... open area the signal should return The signal is lost from the Siri usXM satellite or SiriusXM tower to your vehicle antenna Satellite acquiring signal No action required The process may take up to three minutes Update of channel program ming in progress Updating Contact SiriusXM at 1 888 539 7474 to resolve subscrip tion issues Your satellite service is no longer available Questions Call 1 888 5...

Page 448: ...le HD1 signifies the main programming status and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally Note There is also an additional feature for stations that have more than 1 HD multicast For example HD1 or HD2 The HD logo and Radio text appears as a button Pressing this button allows you to cycle through all of the HD stations on t...

Page 449: ...ift from analog to digital sound or digital back to analog sound Station blending In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology Independent entities own and operate each station These stations are responsible for ensuring all audio streams and data fields are accurate Poten...

Page 450: ...an find the form here Website http hdradio com stations feedback HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents HD Radio and the HD and HD Radio logos are proprietary trademarks of DTS The vehicle manufacturer and DTS are not responsible for the content sent using HD Radio technology Content may be changed added or deleted at any time at the st...

Page 451: ... not highlighted repeat all button highlighted and repeat track button highlighted with a small number one Repeat Play the tracks in random order Shuffle You can use the forward reverse pause or play buttons to control the audio playback To get more information about the currently playing track press the cover art or Info button For some devices SYNC 3 is able to provide 30 second skip buttons whe...

Page 452: ...rge devices if they support this feature Select this option to play audio from your USB device Apps The system supports the use of certain audio apps such as iHeartRadio through a USB or Bluetooth enabled device Each app gives you different on screen options depending on the app s content See Apps page 462 SupportedMediaPlayers Formats and Metadata Information The system is capable of hosting near...

Page 453: ...Pairing Your Cell Phone for the First Time Go to the settings menu on your cell phone and switch Bluetooth on Select the phone option on the feature bar 1 Select Add Phone Note A prompt alerts you to search for your vehicle on your cell phone 2 Select your vehicle on your cell phone Note A number appears on your cell phone and on the touchscreen 3 Confirm that the number on your cell phone matches...

Page 454: ...ion on Using Text Messaging Description Menu Item Hear the text message Hear It View the text message View Call the sender Call Reply to the text message with a standard text message Reply Apple CarPlay If Equipped 1 Connect your device to a USB port 2 Follow the instructions on the touchscreen Note Certain features of the system are not available when you are using Apple CarPlay Switching Apple C...

Page 455: ...7 Map view menu A Zoom out B Zoom in C Route guidance menu D Destination entry menu E Setting a Destination Destination Entry Menu Description Item Enter a destination address Search Display and select from a list of previous destinations Previous Destinations Set your saved home address as your destination Home Set your saved place of work as your destination Work Display and select from a list o...

Page 456: ...pport ford com Note Press the button in the top right hand corner of the main map to display estimated time of arrival remaining travel time or distance to destination Setting a Destination Using the Map Screen E297559 E297559 Re center the map A Selected location B 3D map rotation Swipe left or right C Start route guidance D Destination name E Select the location on the map Select Start to begin ...

Page 457: ...prompt plays Route Guidance Menu Description Menu Item Adjust your map preferences for when route guidance is active Screen View View a full screen map when route guidance is active Full Map View highway exit information for your current route Highway Exit Info View the turn list for your current route Select a road to avoid it Turn List You can find the SiriusXM Traffic and Travel Link informatio...

Page 458: ...n to play the last voice prompt and then adjust the volume to the desired level Muting Guidance Prompts Select the mute option on the screen to mute guidance prompts Note The system mutes the next and all future guidance prompts Adding Waypoints You can add a waypoint to a navigation route as a destination along your route You can add up to five waypoints 1 Select the search option on the map 2 Se...

Page 459: ...ws hour of operation and admission price SiriusXM Traffic and Travel Link If Equipped SiriusXM Traffic and Travel Link is available on vehicles equipped with navigation and only in select markets You must activate and subscribe to receive SiriusXM Traffic and Travel Link information It helps you locate the best gas prices find movie listings get current traffic alerts view the weather map get accu...

Page 460: ...ply For USB updates free map update eligibility and other details contact dealers at 1 866 462 8837 in the United States and Canada or 01 800 557 5539 in Mexico or visit our local website for more information ELECTRIC VEHICLE INFORMATION IF EQUIPPED Power Flow E304437 The Power Flow information for your plug in hybrid vehicle is available through the Home screen or under Apps Vehicle Operational S...

Page 461: ...e is complete See How Does Low Engine Use Mode Work page 182 Engine Braking Active The engine is on to provide increased powertrain braking This can occur when you turn on the grade assist feature when speed control is on or when driving with your foot off the accelerator pedal Turning off grade assist or speed control may allow the vehicle to return to electric operation Battery Temperature The e...

Page 462: ...at a saved loca tion with Charge Times enabled Charging is scheduled to start at the time displayed based on your charge time settings You must plug in prior to the start time shown for the vehicle to begin charging at that time Will wait for preferred charge time Your vehicle is plugged in at a saved loca tion with Charge Times enabled Charging starts at the time displayed which is based on your ...

Page 463: ... are only estimates Certain conditions may result in longer charging times See Vehicle Charging Status page 128 High Voltage Battery State of Charge Displays the remaining charge percentage with 100 representing the total amount of energy you can get from an external charge Plug and Charging Status Displays the plug and charging status icons E304458 Not plugged in E304459 Plugged in and not curren...

Page 464: ...our buttons When you have selected your preferred times then press Next to return to the Preferred Charge Times screen Repeat for WEEKEND or WEEKDAY as desired Once you are done setting preferred charge times press Save Note Selecting all or none of the 24 hours results in any time of day given equal priority for charging 8 Your saved location now shows on the Charge Times screen Select Done to re...

Page 465: ...account for apps that you want to use through the system Some apps will work with no setup Others require you to configure some personal settings before you can use them Note For more information about available apps visit catalog ford com Using Apps on an iOS Device Select the apps option on the feature bar 1 If your device is connected via USB switch Apple CarPlay off See Phone page 450 2 Connec...

Page 466: ...ing Note SiriusXM Traffic and Travel Link may not be available in all markets Note In order to use SiriusXM Traffic and Travel Link your vehicle must have navigation Note A paid subscription is required to access and use these features Go to www siriusxm com travellink for more information Note Visit www siriusxm com traffic and click on Coverage map and details for a complete listing of all traff...

Page 467: ...to a menu item to view an explanation of the feature or setting Sound Select this tile to adjust the sound settings Clock Select this tile to adjust the clock settings Bluetooth Select this tile to switch Bluetooth on and off and adjust the settings Phone Select this tile to connect disconnect and manage the connected device settings Audio Select this tile to adjust the audio settings Driver Assis...

Page 468: ...ed Select this tile to adjust navigation settings like map preferences and route guidance Multi Contour Seats If Equipped Select this tile to adjust the position and massage function of your multi contour seats Seats If Equipped Select this tile to adjust the lumbar function of your seats Message Center If Equipped Select this tile to view vehicle messages Personal Profiles If Equipped Select this...

Page 469: ...See Using Voice Recognition page 433 For a complete list of voice commands refer to our website You might not be saying the name exactly as it appears on your device Say the name of the track or artist exactly as it appears on your device Spell out any abbreviations in the name The name contains special characters for example or Rename the files on your device or use the touch screen to select and...

Page 470: ...under stand certain names of contacts in the phonebook on my device Device limitation The system uses text to speech technology and uses a synthetically generated voice rather than pre recorded human voice The system voice prompts and the pronunciation of some words do not seem to be very accurate USB and Bluetooth Audio Possible Cause and Resolution Symptom I cannot connect my device Device malfu...

Page 471: ... of your device The system does not under stand the name of a track or artist Device limitation Bluetooth does not support voice commands Connect your device to a USB port If you have an iOS device press and hold the voice control button on the steering wheel to use Siri to play specific tracks I cannot stream audio from my Bluetooth device Incompatible device Check the compatibility of your devic...

Page 472: ... not play the tracks on my USB drive in the correct order If you are selecting USB as the audio source when the system is still indexing SYNC plays tracks sorted alphabetically by file name in the root directory If you are selecting USB as the audio source after the system has finished indexing SYNC plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they are loc...

Page 473: ...not hear the other person and they cannot hear me System restart required Switch the ignition off and open the door Close the door and lock the vehicle Wait until the touchscreen is off and any illuminated USB ports are not illuminated Unlock the vehicle switch the ignition on and try again Icannotdownloadaphone book Incompatible cell phone Check the compatibility of your cell phone on our website...

Page 474: ...phone off and on to reset it and try again Install the latest cell phone firmware Delete your device from the system and delete SYNC from your device and try again Switch automatic phonebook download off See Settings page 464 I cannot connect my cell phone Text messaging does not work You might not have switched on text message notific ations Switch text message notifications on See Phone page 450...

Page 475: ...d Enter the street name with the country The system does not recog nize coordinates Using the wrong coordinates format Use the format for N S E W Add a minus before coordinates if the direction is West and keep a positive value if the direction is East for example 12 5412 means East and 12 5412 means West 472 SYNC 3 If Equipped ...

Page 476: ...app settings on your device and allow SYNC to access the app if required I have a compatible device it is correctly connected and my apps are running but the system still cannot find any apps Apps failed to fully close Restart the apps and try again If you have an Android device with apps that have an exit or quit option use this and then restart the apps Alternatively use the force stop option in...

Page 477: ...I have an Android device running a media app which the system has found but I cannot hear the sound or the sound is very quiet Device volume is low Turn the volume up on your device I have an Android device running a number of compatible apps but the system cannot find all of them Device limitation If you have more apps running on your device than the number of available Bluetooth links the system...

Page 478: ...e network signal is not obstructed I am close to a Wi Fi hotspot but the network signal strength is weak Obstructed network signal If your vehicle has a heated windshield position your vehicle so that the windshield is not facing the Wi Fi hotspot If your vehicle has metallic tinting on the windows but not on the windshield position your vehicle so that the windshield is facing the Wi Fi hotspot o...

Page 479: ...terms and conditions contact the network service provider The system seems to connect to a Wi Fi network and the signal strength is excellent but the software does not update Personal Profiles If Equipped Possible Cause and Resolution Symptom You might not have set up Personal Profiles I cannot create a profile You might have entered an invalid profile You might not have selected a memory button w...

Page 480: ...the remote control you are using to a profile You might be using the wrong remote control You might be pressing a button other than the unlock or remote start on a linked remote control You might have deleted the personal profile Personal Profiles is turned off My preset positions recall but my profile does not The vehicle is in motion My profile recalls but my preset positions do not The preset p...

Page 481: ...udio unit power button to switch the system on Note You can reset the system to restore functionality that has stopped working The system reset is designed to restore functionality and not delete any data that you have stored Additional Information and Assistance For additional information and assistance we recommend that you contact an authorized dealer or refer to our website 478 SYNC 3 If Equip...

Page 482: ...rmance keep the following information in mind when adding accessories or equipment to your vehicle When adding accessories equipment passengers and luggage to your vehicle do not exceed the total weight capacity of the vehicle or of the front or rear axle GVWR or GAWR as indicated on the Safety Compliance Certification label Ask an authorized dealer for specific weight information The Federal Comm...

Page 483: ...RE Covers 113 components and includes many high tech items 3 BaseCARE Covers 84 components 4 PowertrainCARE Covers 29 critical components Ford Protect extended service plans are honored by all authorized Ford dealers in the United States Canada and Mexico That means you get Reliable quality service at any Ford or Lincoln dealership Repairs performed by factory trained technicians using genuine par...

Page 484: ...ded Service Plan Canada Only You can get more protection for your vehicle by purchasing a Ford Protect extended service plan Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on the plan you purchase Ford Protect extended service plan provides benefits such as Rental reimbursement Coverage for certain maintenance and wear items...

Page 485: ...ment that pays dividends in the form of improved reliability durability and resale value To maintain the proper performance of your vehicle and its emission control systems make sure you have scheduled maintenance performed at the designated intervals Your vehicle comes with the Intelligent Oil Life Monitor system a message appears in the information display at the proper oil change interval This ...

Page 486: ...vehicle sub systems during scheduled maintenance It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using our approved flushing chemical Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections Check Every Month The air filter restriction gauge 1 The engine oil level Function ...

Page 487: ...at every scheduled maintenance interval to help make sure your vehicle keeps running great Multi Point Inspection Hazard warning system operation Accessory drive belt or belts Horn operation Battery performance Radiator cooler heater and air conditioning hoses Engine air filter Suspension components for leaks or damage Exhaust system Steering and linkage Exterior lamps operation Tires including th...

Page 488: ... a message in the information display The following table provides examples of vehicle use and its impact on oil change intervals It is a guideline only Actual oil change intervals depend on several factors and generally decrease with severity of use When to Expect the OIL CHANGE REQUIRED Message Vehicle Use and Example Interval 1 Normal 7 500 10 000 mi 12 000 16 000 km Normal commuting with highw...

Page 489: ...rear axle and U joints all wheel drive Inspect the half shaft boots Inspect the steering linkage ball joints suspension tire rod ends driveshaft and the U joints Inspect the tires tire wear and measure the tread depth Inspect the wheels and related components for abnormal noise wear looseness or drag 1 Do not exceed one year or 10 000 mi 16 000 km between service intervals Brake Fluid Maintenance ...

Page 490: ...0 000 mi 160 000 km SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions you need to perform extra maintenance as indicated If you operate your vehicle occasionally under any of these conditions it is not necessary to perform the extra maintenance For specific recommendations see your dealership service advisor or technician Pe...

Page 491: ...y Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched uled Maintenance chart As required Replace cabin air filter Inspect frequently service as required Replace engine air filter Change automatic transmission fluid Every 30 000 mi 48 000 km Replace spark plugs Every 60 000 mi 96 000 km Operating in Dusty or Sandy Conditions Such as U...

Page 492: ...r vehicle s useful life Ford Motor Company however urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service Hot Climate Oil Change Intervals The normal oil change interval for vehicles operating in the Middle East North Africa Sub Saharan Africa or locations with similar climates using an American Petroleum Institute API Certifie...

Page 493: ...rn has not been resolved using the three step procedure outlined earlier in this chapter in the Getting the Services you need section you may be eligible to participate in the BBB AUTO LINE program The BBB AUTO LINE program consists of two parts mediation and arbitration During mediation a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of t...

Page 494: ... party mediation arbitration program administered by the Canadian Motor Vehicle Arbitration Plan CAMVAP The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings In the CAMVAP pro...

Page 495: ...tor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from www safercar gov REPORTINGSAFETYDEFECTS IN CANADA If you believe that your vehicle has a defect which could cau...

Page 496: ...Y CERTIFICATION LABELS BLIND SPOT INFORMATION SYSTEM SENSORS Argentina E363578 E363578 Belarus E253816 E253816 Brazil E340204 E340204 Canada Short Range Radar Sensor SRR3 B IC ID 4135A SRR3B 493 Customer Information ...

Page 497: ...E351800 E351800 Djibouti 3 08 6 E340826 European Union EU 3 00 3 E310043 494 Customer Information ...

Page 498: ...Ghana E269695 Jamaica E340517 E340517 Malaysia E269697 RALM 24A 0715 S 15 2272 Mauritania E353342 E353342 Mexico E353300 E353300 Moldova E337971 E337971 495 Customer Information ...

Page 499: ...Pakistan E35 E35 52429 52429 Paraguay E33 E337181 Russia E253816 E253816 Serbia E340200 E340200 Singapore 3399 0 E339940 South Africa E269696 496 Customer Information ...

Page 500: ...South Korea E3510 001 E3510 001 Taiwan China E340203 E340203 497 Customer Information ...

Page 501: ...FCC ID OAYSRR3B This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation CAUTION TO USERS 498 Customer Information ...

Page 502: ...rgentina E345301 E345301 Brazil E365115 Canada and United States of America WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met FCC ID LXPP004 IC 2298A P004 499 Customer Inform...

Page 503: ...peration is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Ghana 3 530 E345302 3 5303 E345303 Jamaica E345306 E345306 3 530 E345307 Mauritania 3 530 E345304 500 Customer Information ...

Page 504: ...E345305 E345305 Morocco 3 5308 E345308 3 5309 E345309 Paraguay 3398 E339812 2020 07 I 0405 Serbia E341434 Singapore 3399 0 E339940 501 Customer Information ...

Page 505: ...South Africa E345313 E345313 3 53 E345314 South Korea E339675 E339675 R R 175 P005 Taiwan China E350649 E350649 United Arab Emirates U A E 3 53 E345311 3 53 E345312 502 Customer Information ...

Page 506: ...45310 CRUISE CONTROL MODULE If Equipped Argentina 308030 E308030 Brazil E3401 E340118 18 Djibouti E342394 E342394 Ghana E340191 E340191 Indonesia E342395 E342395 Jamaica E340518 E340518 503 Customer Information ...

Page 507: ...Malaysia E339836 RALM 61A 0318 S 18 0852 Mauritania 3 0 90 E340190 Moldova E337971 E337971 Morocco E340192 E340192 Pakistan E342396 E342396 Paraguay E308039 039 504 Customer Information ...

Page 508: ...Serbia E308040 040 Singapore 3 0 93 E340193 South Africa E340194 E340194 South Korea E339675 E339675 R CMM DLH L2C0065TR Syria E342397 E342397 Taiwan China E340195 E340195 505 Customer Information ...

Page 509: ... Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Zambia E340196 E340196 GARAGE DOOR OPENER United States and Canada WARNING Changes or modifications not expressively approved by the...

Page 510: ...t to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation KEYS AND REMOTE CONTROLS Argentina 3398 E339844 3 3 E342143 E340316 E340316 E3401 E340119 9 19 Brazil E340121 E340121 E340120 E340120 507 Customer Information ...

Page 511: ...E342144 E342144 Djibouti E340306 E340306 Ghana E340317 3 03 E340307 Jamaica E340219 E340219 3 0 5 E340215 E340318 E340308 E340308 E342145 E342145 508 Customer Information ...

Page 512: ...Jordan E340309 E340309 Malaysia E339836 F17000176 Mauritania E340310 E340310 Moldova E337971 E337971 Morocco E34031 E340311 Pakistan E337974 E337974 509 Customer Information ...

Page 513: ...9 I 000223 NR 2016 9 I 000222 NR 2016 9 I 000220 NR 2018 07 I 000317 Serbia Singapore South Africa E340313 E340313 TA 2016 2012 South Korea E339675 E339675 MSIP CRM TAL A2C97102000 Taiwan China 3 0 6 E340216 510 Customer Information ...

Page 514: ...E340217 E340217 E342146 Ukraine E269682 United Arab Emirates U A E 3 03 E340314 Vietnam E278262 511 Customer Information ...

Page 515: ...mbia E340315 RADIO TRANSCEIVER MODULE Argentina 3 E341741 Djibouti E272192 Ghana E341732 E341732 Indonesia E341733 E341733 Jamaica E341734 E340651 E340651 Mauritania 3 35 E341735 512 Customer Information ...

Page 516: ...Moldova E337971 E337971 Morocco 3 36 E341736 Pakistan 3398 3 E339843 Paraguay 3398 E339812 NR 2016 9 I 00244 Serbia E269681 South Africa 513 Customer Information ...

Page 517: ...0 United States and Canada WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met FCC ID L2C0062TR 514 Customer Information ...

Page 518: ... is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Zambia E341740 SYNC Argentina E339829 E339829 Brazil E339830 E339830 China E341500 E341500 Djibouti 3399 E339941 515 Customer Information ...

Page 519: ...European Union EU E310043 E310043 Ghana 3 50 E341502 Jamaica E340519 E340519 Malaysia E339836 RBAB 57H 0318 S 18 0624 Mauritania 3 583 E341583 Moldova E337971 E337971 516 Customer Information ...

Page 520: ...Morocco 3399 E339942 Pakistan 3 5 9 E341519 Paraguay 3398 E339812 NR 2017 12 I 0000413 Serbia E339831 E339831 Singapore 3399 3 E339943 South Africa E339832 517 Customer Information ...

Page 521: ...20 United States and Canada WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met 518 Customer Information ...

Page 522: ...e FCC Rules and with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Vietnam E339834 Zambia E339835 TELEMATICS CONTROL UNIT Brazil E364134 E364134 519 Custome...

Page 523: ...lopment Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation TIRE PRESSURE MONITORING SYSTEM SENSORS VEHICLES WITH 315 MHZ SENSORS Brazil E33 39820 E339 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9820...

Page 524: ... technical specifications were met FCC ID MRXAG2SM3 IC 2546A AG2SM3 This device complies with Part 15 of the FCC Rules and with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause un...

Page 525: ... 2 2 2 2 2 23 3 3 3 3 3 3 3 2 2 2 23 3 3 3 3 3 3 2 2 2 2 2 2 23 3 23 3 3 3 3 2 2 2 2 2 2 2 23 3 3 3 2 2 2 2 2 23 3 3 3 3 3 3 2 2 2 23 2 2 2 2 2 2 2 2 2 Djibouti 3399 5 E339945 European Union EU E339849 E339849 Ghana E341832 E341832 Jordan 3 833 E341833 Mauritania 3399 6 E339946 522 Customer Information ...

Page 526: ...Mexico E342358 E342358 Moldova E337971 E337971 Morocco 3399 E339947 Nigeria E337972 E337972 Oman 3 83 E341834 Pakistan E337974 E337974 523 Customer Information ...

Page 527: ...Paraguay 3398 E339812 NR 2018 06 I 000224 Philippines E339824 E339824 Russia E253816 E253816 Serbia E338019 E338019 Singapore 3399 8 E339948 South Africa E339825 E339825 524 Customer Information ...

Page 528: ...IC before the radio certification number only signifies that Industry Canada technical specifications were met FCC ID 2546A AG2SM4 IC MRXAG2SM4 This device complies with Part 15 of the FCC Rules and with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device mu...

Page 529: ...Vietnam E339827 E339827 Zambia 3398 8 E339828 WIRELESS ACCESSORY CHARGING MODULE If Equipped Argentina E340521 E340521 Brazil E340824 E340824 Djibouti 3 08 3 E340823 526 Customer Information ...

Page 530: ...pean Union EU E310043 E310043 Ghana E340522 E340522 Jamaica E340523 E340523 Jordan E340657 E340657 Malaysia E339836 SQASI TA 19 4129 Mauritania 3 05 E340524 Moldova E337971 E337971 527 Customer Information ...

Page 531: ...orocco 3 05 5 E340525 Paraguay 3398 E339812 2017 10 I 0000333 Serbia 3 0 00 E340200 Singapore 3399 0 E339940 South Africa E340658 E340658 TA 2017 3167 South Korea E273475 E273475 528 Customer Information ...

Page 532: ... certification number only signifies that Industry Canada technical specifications were met FCC ID L2C0066T This device complies with Part 15 of the FCC Rules and with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received ...

Page 533: ...is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner s Manual Genuine Ford and Motorcraft parts meet or exceed these specifications Collision Repairs We hope that you never experience a collision butaccidentshappensometimes Genuine Ford replacement collision parts meet our stringent requirements for fit finish structural in...

Page 534: ...ncepersonalsafetyandsecuritywhen appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers portable email devices text messaging devices and portable two way radios FEDERAL HIGHWAY ADMINISTRATION REGULATION Regulatio...

Page 535: ...providers Description of Other Rights and Limitations Speech Recognition If the SOFTWARE includes speech recognition component s you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process...

Page 536: ...owledge and agree that FORD MOTOR COMPANY third party software and service suppliers its affiliates and or its designated agent may automatically check the version of the SOFTWARE and or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICES AdditionalSoftware Services The SOFTWAREmaypermitFORDMOTOR COMPANY...

Page 537: ...ding any additional EULA terms accompanying the upgrade SOFTWARE INTELLECTUAL PROPERTY RIGHTS All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by FORD MOTOR COMPANY or its affili...

Page 538: ...eneral Operation Voice Command Control Certain functions within the SYNC system may be accomplished using voice commands Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving Pull over in a safe and legal m...

Page 539: ...n automobile or other vehicle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances b Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances c The SOFTWARE may not be compatible with new or different ...

Page 540: ...S WILL BE CORRECTED NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FORD MOTOR COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY SHOULD THE SOFTWARE THIRD PARTY SOFTWARE OR THIRD PARTY SERVICES PROVE DEFECTIVE YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE ...

Page 541: ...ving up the right to litigate or participate in as a party or class member all disputes in court before a judge or jury Instead all disputes will be resolved before a neutral arbitrator whose decision will be final except for a limited right of appeal under the Federal Arbitration Act Any court with jurisdiction over the parties may enforce the arbitrator s award e Classactionwaiver Any proceeding...

Page 542: ...AA and arbitrator s fees and expenses It will not seek its attorney s fees or expenses from you in any arbitration Fees and expenses are not counted in determining how much a dispute involves h Claims or disputes must be filed within one year To the extent permitted by law any claim or dispute under this EULA to which this Section applies must be filed within one year in small claims court Section...

Page 543: ...are in any moving vehicle including as a result of your failure to comply with the directions above 2 Account Information You agree a when registering the TeleNav Software to provide TeleNav with true accurate current and complete information about yourself and b to inform TeleNav promptly of any changes to such information and to keep it true accurate current and complete 3 Software License Subje...

Page 544: ...sing out of your use of the TeleNav Software For example but without limitation you agree not to rely on the TeleNav Software for critical navigation in areas where the well being or survival of you or others is dependent on the accuracy of navigation as the maps or functionality of the TeleNav Software are not intended to support such high risk applications especially in more remote geographical ...

Page 545: ...w provisions To the extent judicial action is necessary in connection with the binding arbitration both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara California The United Nations Convention on Contracts for the International Sale of Goods shall not apply 7 Assignment You may not resell assign or transfer this Agreement or any of your righ...

Page 546: ... only will not be deemed to be a part of this Agreement and will not be referred to in connection with the construction or interpretation of this Agreement As used in this Agreement the words include and including and variations thereof will not be deemed to be terms of limitation but rather will be deemed to be followed by the words without limitation 9 Other Vendors Terms and Conditions The Tele...

Page 547: ...tted by mandatory laws Restrictions Exceptwhereyouhavebeen specifically licensed to do so by Telenav and without limiting the preceding paragraph you may not use this Data a with any products systems or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation positioning dispatch real time route guidance fleet management or similar applicatio...

Page 548: ...rtment of Commerce To the extent that any such export laws rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data such failure shall be excused and shall not constitute a breach of this Agreement Entire Agreement These terms and conditions constitute the entire agreement between Telenav and its licensors including their licensors and s...

Page 549: ...4 B Canada Data The following provi sions apply to the Data for Canada which may include or reflect data from third party licensors Third Party Data including Her Majesty the Queen in Right of Canada Her Majesty Canada Post Corporation Canada Post and the Department of Natural Resources of Canada NRCan 1 Disclaimer and Limitation Client agrees that its use of the Third Party Data is subject to the...

Page 550: ...ensed on an as is basis The licensors including Her Majesty Canada Post and NRCan make no guarantees representations or warranties respecting such data either express or implied arising by law or otherwise including but not limited to effectiveness complete ness accuracy or fitness for a particular purpose The licensors including Her Majesty Canada Post and NRCan shall not be liable in respect of ...

Page 551: ...rth below and used as described below corresponding to the Territory or portion thereof included in such copy Notice Country Royal Jordanian Geographic Centre The foregoing notice requirement for Jordan Data is a material term of the Agreement If Client or any of its permitted Jordan sublicensees if any fail to meet such requirement HERE shall have the right to terminate Client s license with resp...

Page 552: ...arge with respect to Data for the Territory of Czech Republic is conditioned on Client s obtaining prior written consent from Kartografie a s c such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Client s obtaining a permit from Bundesamt für Landestopografie of Switzerland d Client is restricted from using Data for the Territory of Fran...

Page 553: ...e Grundlage Bundesamt für Landestopographie Switzerland E Respective Country Distribution Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries Albania Belarus Kyrgyzstan Moldova and Uzbekistan HERE may update such list from time to time The license rights granted to Client under this TL with respect to the Data for...

Page 554: ...RISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT FOR ANY CAUSE WHATSOEVER INCLUDING BUT NOT LIMITED TO ANY FAILURE OR DISRUPTION OF SERVICE PROVIDED HEREUNDER IS LIMITED TO PAYMENT OF DAMAGES IN AN AMOUNT NOT TO EXCEEDTHEAMOUNTPAIDBYENDUSER FOR THE SERVICES DURING THE TWO MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE ii END USER AGREES TO INDEMNIFY ANDHOLDHARMLESSTHEUNDERLYING WIRELESS SERVIC...

Page 555: ...may copy this Data only as necessary for your personal use to i view it and ii save it provided that you do not remove any copyright notices that appear and do not modify the Data in any way You agree not to otherwise reproduce copy modify decompile disassemble or reverse engineer any portion of this Data and may not transfer or distribute it in any form for any purpose except to the extent permit...

Page 556: ... ACTION ALLEGING ANY LOSS INJURY OR DAMAGES DIRECT OR INDIRECT WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION OR FOR ANY LOSS OF PROFIT REVENUE CONTRACTS OR SAVINGS OR ANY OTHER DIRECT INDIRECT INCIDENTAL SPECIALORCONSEQUENTIALDAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION ANY DEFECT IN THE INFROMATION OR THE BREACH OF THESE TERMS OR CONDITIONS WHETHER IN A...

Page 557: ...from online servers Gracenote Servers and to perform other functions You may use Gracenote Data only by means of the intended End User functions of this device This device may contain content belonging to Gracenote s providers If so all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the ben...

Page 558: ...ENHANCEDORADDITIONALDATATYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES ATANYTIME GRACENOTEDISCLAIMALL WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OFTHEGRACEN...

Page 559: ...you may experience additional delay as a result of using SUNA Products and or Services You acknowledge that it is not intended or suitable for use in applications where time of arrival or driving directions may impact the safety of the public or yourself 4 Use of SUNA Products and Services while driving You and other authorized drivers of the vehicle in which SUNA Products and or Services are avai...

Page 560: ...ion control system components Similar federal or provincial laws may apply in Canada We do not approve of any vehicle modification without first determining applicable laws Tampering with emissions control systems including related sensors or the Diesel Exhaust Fluid system can result in reduced engine power and the illumination of the service engine soon light Tampering With a Noise Control Syste...

Page 561: ...ent is not needed Note If these checks do not help you correct the concern have your vehicle checked as soon as possible Noise Emissions Warranty Prohibited Tampering Acts and Maintenance On January 1 1978 Federal regulation became effective governing the noise emission on trucks over 10 000 lb 4 536 kg Gross Vehicle Weight Rating GVWR The preceding statements concerning prohibited tampering acts ...

Page 562: ...atibility legislation It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with applicable local legislation and other requirements Installation of some aftermarket electronic devices could degrade the performance of vehicle functions which use radio frequency signals such as broadcast radio receiver tire pressure monitoring system push b...

Page 563: ...Van E239122 Truck E239121 560 Appendices ...

Page 564: ...ION OF CONFORMITY Radio Frequency Statement IC Identification Number FCC Identification Number SYNC Version 216B SYNCG3 L ACJ SYNCG3 L 3 0 216B FA170BCARHS ACJ FA 170 BCARHS 3 1 216B FG185SG32MH ACJ FG 185 SG32MH 3 2 WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radi...

Page 565: ...562 ...

Page 566: ...Lane Centering 250 Adaptive Cruise Control Automatic Cancellation 247 Adaptive Cruise Control Indicators 250 Adaptive Cruise Control Limitations 245 Adaptive Cruise Control Precautions 244 Adaptive Cruise Control Troubleshooting 254 Adaptive Cruise Control Information Messages 254 Adjusting the Exterior Mirrors 108 Adjusting the Headlamps 344 Adjusting the Instrument Panel Lighting Brightness 103 ...

Page 567: ...at are the Alarm Security Levels 88 What Is Ask on Exit 88 Appendices 559 Applying the Electric Parking Brake 220 Applying the Electric Parking Brake in an Emergency 220 Apps 462 At a Glance 26 Audio System 410 AM FM Radio 412 Digital Radio 412 Satellite Radio 414 Audio System Precautions 410 Auto Dimming Interior Mirror 107 Auto Dimming Interior Mirror Limitations 107 What Is the Auto Dimming Int...

Page 568: ...matic Transmission Positions 209 Drive D 210 Low L 210 Neutral N 210 Park P 209 Reverse R 209 Automatic Transmission Precautions 209 Automatic Transmission Troubleshooting 214 Automatic Transmission Information Messages 214 Auto Start Stop 184 Auto Start Stop Troubleshooting 185 Auto Start Stop Indicators 184 Auto Start Stop Precautions 184 Auto Start Stop Troubleshooting 185 Auto Start Stop Frequ...

Page 569: ...V 340 Changing the Remote Control Battery Vehicles With Flip Key 61 Changing the Remote Control Battery Vehicles With Push Button Start 60 Changing the Vehicle Wi Fi Hotspot Name or Password 409 Charge Port Indicators 204 Charging a Device 167 Charging a Wireless Device 169 Charging Equipment 200 Charging Your Vehicle 200 AC Charging 205 Charging Your Vehicle Troubleshooting 207 Charging Your Vehi...

Page 570: ...rements 405 Connected Vehicle Troubleshooting Vehicles With Modem 406 Connected Vehicle Troubleshooting Vehicles With SYNC 3 407 Connecting a Trailer 296 Connecting a Trailer Precautions 296 Connecting the Vehicle to a Mobile Network 405 Connecting FordPass to the Modem 405 Enabling and Disabling the Modem 405 What Is the Modem 405 Connecting the Vehicle to a Wi Fi Network 405 Contacting Us 15 Coo...

Page 571: ...ors and Locks Troubleshooting 71 Doors and Locks Frequently Asked Questions 72 Doors and Locks Information Messages 71 Doors and Locks Warning Lamps 71 Drive Belt Routing Overview 1 5L EcoBoost 340 Drive Belt Routing Overview 2 0L EcoBoost 341 Drive Mode Control 257 Drive Modes 258 Plug In Hybrid Electric Vehicle Drive Modes 259 Drive Modes 258 Deep Snow Sand 258 Eco 258 Normal 258 Slippery 258 Sp...

Page 572: ...388 Engine Specifications 2 5L Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 389 Entering a Parallel Parking Space 238 Entering a Perpendicular Parking Space 239 Entertainment 440 Evasive Steering Assist 279 Evasive Steering Assist Limitations 279 Switching Evasive Steering Assist On and Off 279 What Is Evasive Steering Assist 279 EV Coach Hybrid Electric Vehicle HEV Plug In Hyb...

Page 573: ... Is the Fuel Gauge 118 What Is the Low Fuel Reminder 118 Fuel Quality 188 Selecting the Correct Fuel 188 Fuel Tank Capacity Excluding Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 398 Fuel Tank Capacity 195 Fuel Tank Capacity Hybrid Electric Vehicle HEV Plug In Hybrid Electric Vehicle PHEV 399 Fuse Precautions 319 Fuses 319 Body Control Module Fuse Box 325 Fuses Troubleshooting ...

Page 574: ... System Work 268 How Does Cross Traffic Alert Work 271 How Does Driver Alert Work 282 How Does Easy Entry and Exit Work 77 How Does Hill Start Assist Work 223 How Does Pre Collision Assist Work 274 How Does Speed Sign Recognition Work 284 How Does Stability Control Work 227 How Does the Garage Door Opener Work 162 How Does the Lane Keeping System Work 261 How Does the Memory Function Work 160 How ...

Page 575: ...ehicles With 12 3 Inch Instrument Cluster Display Screen 112 Instrument Cluster Overview Hybrid Electric Vehicle HEV Vehicles With 6 5 Inch Instrument Cluster Display Screen 111 Instrument Cluster Overview Plug In Hybrid Electric Vehicle PHEV Vehicles With 12 3 Inch Instrument Cluster Display Screen 117 Instrument Cluster Overview Plug In Hybrid Electric Vehicle PHEV Vehicles With 6 5 Inch Instrum...

Page 576: ...ystem 261 Aid Mode 263 Alert and Aid Mode 263 Alert Mode 262 Lane Keeping System Troubleshooting 265 Lane Keeping System Limitations 261 Lane Keeping System Precautions 261 Lane Keeping System Troubleshooting 265 Lane Keeping System Frequently Asked Questions 266 Lane Keeping System Information Messages 265 Launching or Retrieving a Boat or Personal Watercraft 300 Liftgate 78 Closing the Liftgate ...

Page 577: ...ss Code 73 What Is the Master Access Code 73 Memory Function 160 Memory Function Precautions 160 Mislock 70 Mislock Limitations 71 Switching Mislock On and Off 71 What Is Mislock 70 Mobile Communications Equipment 531 Mobile Device Data 25 Moonroof Bounce Back 110 Overriding Moonroof Bounce Back 110 What Is Moonroof Bounce Back 110 Moonroof 109 Moonroof Bounce Back 110 Motorcraft Parts 1 5L EcoBoo...

Page 578: ...Language 125 Changing the Measure Unit 125 Changing the Temperature Unit 126 Changing the Tire Pressure Unit 126 Personal Safety System Components 46 Personal Safety System 46 Phone 450 Playing Media Using the USB Port 166 Playing or Pausing the Audio Source 410 Plug In Hybrid Electric Vehicle Drive Modes 259 Auto EV 259 EV Charge 259 EV Later 259 EV Now 260 Selecting a Plug In Hybrid Electric Veh...

Page 579: ...the Garage Door Opener to Your Hand Held Transmitter 163 Programming the Remote Control 62 Properly Adjusting the Driver and Front Passenger Seats 50 Puncture See Changing a Flat Tire 382 Push Button Ignition Switch 172 R Radio Frequency Certification Labels 493 Blind Spot Information System Sensors 493 Body Control Module 499 Cruise Control Module 503 Garage Door Opener 506 Keys and Remote Contro...

Page 580: ... Replacing the Cabin Air Filter 147 Replacing the Front Wiper Blades 94 Replacing the Rear Wiper Blades 94 Reporting Safety Defects in Canada 492 Reporting Safety Defects in the United States 492 Reprogramming the Garage Door Opener 165 Resetting the Individual Trip Values Vehicles With 4 2 Inch Instrument Cluster Display Screen 129 Resetting the Trip Computer 129 Restarting the Engine 184 Resumin...

Page 581: ...ide Parking Aid Limitations 232 What is the Side Parking Aid 232 Sitting in the Correct Position 148 Sounding the Panic Alarm 59 Special Operating Conditions Scheduled Maintenance 487 Speed Control See Cruise Control 242 Speedometer 118 Speed Sign Recognition Indicators 284 Speed Sign Recognition Limitations 284 Speed Sign Recognition Precautions 284 Speed Sign Recognition 284 Speed Sign Recogniti...

Page 582: ...and Off 275 Switching Rear Occupant Alert System On and Off 158 Switching Repeat Mode On and Off 410 Switching Shuffle Mode On and Off 410 Switching Stability Control On and Off 228 Switching the Audio Unit On and Off 410 Switching the Front Interior Lamps On and Off 103 Switching the Hazard Flashers On and Off 310 Switching the Head Up Display On and Off 131 Switching the Heated Steering Wheel On...

Page 583: ...hicle 316 Towing Your Vehicle Troubleshooting 318 Towing Your Vehicle Troubleshooting 318 Towing Your Vehicle Information Messages 318 Traction Control Indicator 225 Traction Control 225 Traction Control Troubleshooting 225 Traction Control Troubleshooting 225 Traction Control Information Messages 226 Traction Control Warning Lamps 225 Trailer Brake Precautions 298 Trailer Sway Control Precautions...

Page 584: ...id Electric Vehicle PHEV 128 What Is Cross Traffic Alert 271 What Is Cruise Control 242 What Is Drive Mode Control 257 What Is Driver Alert 282 What Is Electric Efficiency Plug In Hybrid Electric Vehicle PHEV 128 What Is Ford Protect 480 What Is Hill Start Assist 223 What Is MyKey 64 What Is Pre Collision Assist 274 What Is Remote Start 134 What Is Speed Sign Recognition 284 What Is the Cabin Air ...

Page 585: ...Is Window Bounce Back 105 Windows 105 Window Bounce Back 105 Wipers and Washers Troubleshooting 96 Wipers and Washers Frequently Asked Questions 96 Wipers and Washers Warning Lamps 96 Wipers and Washers 92 Autowipers 92 Reverse Wipe 93 Washers 95 Wipers 92 Wipers and Washers Troubleshooting 96 Wipers 92 Switching Windshield Wipers On and Off 92 Wiper Precautions 92 Wireless Accessory Charger Preca...

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