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USB and media issues
Possible solution
Possible cause
Issue
Try switching off the device, resetting
it or removing the battery, then trying
again.
Possible device
malfunction.
I am having trouble
connecting my device.
Make sure you are using the manufac-
turer's cable.
Make sure correctly insert the USB
cable to the device and your vehicle's
USB port.
Make sure that the device does not
have an auto-install program or
active security settings.
Make sure you are not leaving the
device in your vehicle during very hot
or cold temperatures.
This is a device limita-
tion.
SYNC does not recog-
nize my device when I
start my vehicle.
Make sure you connect the device to
SYNC and press play on your device.
This is a device-
dependent feature.
Bluetooth audio does
not stream.
The device is not
connected.
Make sure that all song details are
populated.
Your music files may not
contain the correct
artist, song title, album
or genre information.
SYNC does not recog-
nize music that is on my
device.
Try replacing the corrupt file with a
new version.
The file may be
corrupted.
Some devices require you to change
the USB settings from mass storage
to media transfer protocol class.
The song may have
copyright protection
that does not allow it to
play.
346
Edge (CDQ, CWB) Vehicles Built From: 07-12-2015, GT4J 19A321 AKA enGBR, First Printing
SYNC™ 2
Summary of Contents for Edge 2016
Page 1: ...FORD EDGE Owner s Manual...
Page 2: ...November 2015 First Printing GT4J 19A321 AKA...
Page 4: ......
Page 10: ...6 Edge CDQ CWB Vehicles Built From 07 12 2015 GT4J 19A321 AKA enGBR First Printing...
Page 380: ...376 Edge CDQ CWB Vehicles Built From 07 12 2015 GT4J 19A321 AKA enGBR First Printing...