background image

Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. See

Engine oil

in the

Maintenance and Specifications

chapter for more information on oil

usage.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the

Warranty

Guide/Customer Information Guide

that is provided to you along with

your Owner’s Guide.

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic
controls.

WARNING:

Please read the section

Airbag Supplemental

Restraint System (SRS)

in the

Seating and Safety Restraints

chapter. Failure to follow the specific warnings and instructions could
result in personal injury.

WARNING:

Front seat mounted rear-facing child or infant seats

should

NEVER

be placed in front of an active passenger airbag.

Notice to owners of Severe Duty vehicles (Crown Victoria only)

Before you drive your vehicle, be sure to read the

Crown Victoria

Severe Duty

chapter. This chapter contains important operation and

maintenance information.

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received

Introduction

6

2010 Crown Victoria

(cro)

Owners Guide, 2nd Printing
USA

(fus)

Summary of Contents for 2010 Crown Victoria

Page 1: ...42 20 AM www carburetor manual com Would you like some Free Manuals http carburetor manual com free shop manual club t 13 html Also visit http freeshopmanual com for more Free Manuals Also Visit my website for 7 FREE Download Manuals starting with this one The ABC s of Carburetion Click Here Now ...

Page 2: ...ontrols 43 Manual heating and air conditioning 43 Automatic temperature control 44 Rear window defroster 46 Lights 47 Headlamps 47 Turn signal control 52 Bulb replacement 53 Driver Controls 65 Windshield wiper washer control 65 Steering wheel adjustment 66 Power windows 68 Mirrors 69 Speed control 71 Locks and Security 76 Keys 76 Locks 76 Anti theft system 84 Table of Contents 1 2010 Crown Victori...

Page 3: ... 173 Brakes 179 Traction Control 182 Air suspension 183 Transmission operation 185 Roadside Emergencies 189 Getting roadside assistance 189 Hazard flasher control 190 Fuel pump shut off switch 191 Fuses and relays 192 Changing tires 200 Wheel lug nut torque 207 Jump starting 208 Wrecker towing 213 Customer Assistance 215 Reporting safety defects U S only 221 Reporting safety defects Canada only 22...

Page 4: ...Extended Service Plan 300 Index 303 All rights reserved Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company Ford may change the contents without notice and without incurring obligation Copyright 2009 Ford Motor Com...

Page 5: ...icular vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on this vehicle s Owner s Guide when reselling the vehicle It is an integral part of the vehicle WARNING Fuel pump shut off switch In the event of an accident the safety switch will automatically cut off the fuel supply to the engine The switch can also be activated throug...

Page 6: ...rtain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules seat belt pretensioners and button cell batteries may contain Perchlorate Material Special handling may apply for service or vehicle end of life disposal See www dtsc c...

Page 7: ...ns could result in personal injury WARNING Front seat mounted rear facing child or infant seats should NEVER be placed in front of an active passenger airbag Notice to owners of Severe Duty vehicles Crown Victoria only Before you drive your vehicle be sure to read the Crown Victoria Severe Duty chapter This chapter contains important operation and maintenance information DATA RECORDING Service Dat...

Page 8: ...g wheel and longitude and latitude of vehicle at last location using GPS technology and advanced vehicle sensors To access this information special equipment must be directly connected to the recording modules Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent unless pursuant to court order or where required by law enforcement other govern...

Page 9: ... USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile Communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications...

Page 10: ...t complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This Owner s Guide is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export Refer to this Owner s Guide for all other required inf...

Page 11: ...r Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps Front Fuse Compartment Fuel Pump Reset Windshield Wash Wipe Windshield Defrost Demist Rear Window Defrost Demist Introduction 10 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 12: ... Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service Engine Soon Engine Air Filter Passenger Compartment Air Filter Jack Check Fuel Cap Low Tire Pressure Warning Introduction 11 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 13: ...nsive repairs A warning light may illuminate when a problem exists with one of your vehicle s functions Many lights will illuminate when you start your vehicle to make sure the bulb works If any light remains on after starting the vehicle refer to the respective system warning light for additional information Instrument Cluster 12 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 14: ...e Maintenance and Specifications chapter If the light is blinking engine misfire is occurring which could damage your catalytic converter Drive in a moderate fashion avoid heavy acceleration and deceleration and have your vehicle serviced immediately by your authorized dealer WARNING Under engine misfire conditions excessive exhaust temperatures could damage the catalytic converter the fuel system...

Page 15: ...checked by your authorized dealer Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury Anti lock brake system If the ABS light stays illuminated or continues to flash a malfunction has been detected have the system serviced immediately by your authorized dealer Normal braking is still functional unless the brake warning light also is ill...

Page 16: ...s possible switch off the engine and let cool Refer to Engine coolant in the Maintenance and Specifications chapter WARNING Never remove the coolant reservoir cap while the engine is running or hot Traction Control Flashes when the Traction Control system is active It will be illuminated solidly if there is a fault with the system traction control will be disabled Have the system serviced immediat...

Page 17: ... limit is exceeded or the air suspension system requires servicing Low fuel if equipped Illuminates when the fuel level in the fuel tank is at or near empty refer to Fuel gauge in this chapter for more information O D off Illuminates when the overdrive function of the transmission has been turned off refer to the Driving chapter If the light does not illuminate have the transmission serviced soon ...

Page 18: ...tion is off the key is not in the ignition and the driver s door is opened Key in ignition warning chime Sounds when the key is left in the ignition in the off or accessory position and the driver s door is opened GAUGES Speedometer Indicates the current vehicle speed Refer to the Message center in this chapter to change your display to a digital speedometer The digital display is more accurate th...

Page 19: ... of the vehicle Without Message center To switch the display from Metric to English press and hold the button on the cluster for three seconds With Message center Refer to Message center in this chapter on how to switch the display from Metric to English and the odometer to the speedometer Trip odometer Registers the miles kilometers of individual journeys Without message center Press and release ...

Page 20: ...on indicates which side of the vehicle the fuel filler door is located Refer to Filling the tank in the Maintenance and Specifications chapter for more information MESSAGE CENTER IF EQUIPPED With the ignition in the on position the message center located on your instrument cluster displays important vehicle information through a constant monitor of vehicle systems You may select display features o...

Page 21: ...layed Info Information menu Press the INFO button repeatedly to cycle through the following features listed Press the RESET button reset functions in the information menu TRIP A B Registers the distance of individual journeys Press and release INFO button until the A or B trip appears in the display this represents the trip mode Press and hold the RESET button for two seconds to reset Refer to UNI...

Page 22: ...ll up Differences in the automatic shut off points on the fuel pumps at service stations Variations in top off procedure from one fill up to another Rounding of the displayed values to the nearest 0 1 gallon liter 1 Drive the vehicle at least 5 miles 8 km with the speed control system engaged to display a stabilized average 2 Record the highway fuel economy for future reference It is important to ...

Page 23: ... appears press SELECT and the message center will begin to cycle through the following systems and provide a status of the item if needed Note Some systems show a message only if a condition is present 1 OIL LIFE HOLD RESET IF NEW OIL 2 WASHER FLUID 3 AIR SUSPENSION if equipped 4 RECONFIGURABLE TELLTALES OK FAILED RED FAILED AMBER SCREEN FORM Press SELECT to change the display ODOMETER SPEEDO TEXT...

Page 24: ...omething affects the compass readings the compass will correct itself after a few days of operating your vehicle in normal conditions If the compass still appears to be inaccurate a manual calibration may be necessary Refer to Compass zone calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This variation ...

Page 25: ...hut 8 Press the SELECT control to start the compass calibration function 9 Slowly drive the vehicle in a circle less than 3 mph 5 km h until the CIRCLE SLOWLY TO CALIBRATE COMPASS display changes to COMPASS CALIBRATION COMPLETED It will take up to five circles to complete calibration 10 The compass is now calibrated OIL LIFE START VALUE PRESS SELECT TO CHANGE Press SELECT to change the oil life st...

Page 26: ... MALFUNCTION Displayed when the powertrain is not operating properly If the warning stays on or continues to come on contact your authorized dealer as soon as possible COOLANT OVER TEMPERATURE Displayed when the engine coolant is overheating Stop the vehicle as soon as safely possible turn off the engine and let it cool Check the coolant and coolant level Refer to Engine coolant in the Maintenance...

Page 27: ...as possible TIRE PRESSURE SENSOR FAULT Displayed when a tire pressure sensor is malfunctioning or your spare tire is in use Note this includes the use of the optional full sized matching spare tire and wheel For more information on how the system operates under these conditions refer to Tire Pressure Monitoring System TPMS in the Tires Wheels and Loading chapter If the warning stays on or continue...

Page 28: ...iver s primary responsibility is the safe operation of their vehicle Only use cell phones and other devices not essential to the driving task when it is safe to do so 1 Seek Press to find the next strong station down up the frequency band 2 Tune Press to manually change radio frequency down up 1 2 3 4 AM FM SEEK TONE CLK TUNE TONE VOL 12 FM ST DX VOL PUSH ON 5 3 6 7 4 1 2 Entertainment Systems 27 ...

Page 29: ...lay Turn the volume control to raise lower the levels or to move the audio sound from the right to left or the front to back if equipped 7 CLK Clock To set the hour press and hold CLK until CLOCK SET appears in the display Continue to hold CLK as you press SEEK to decrease or increase the hours To set the minute press and hold CLK until CLOCK set appears in the display Continue to hold CLK as you ...

Page 30: ...hicle Only use cell phones and other devices not essential to the driving task when it is safe to do so 1 CD slot Insert a CD label side up With the ignition on the radio will begin play when a CD is inserted If the ignition is off press CD prior to inserting a disc Do not force a disc into the system as damage could result 2 SEEK Press to access the next or previous radio station or CD track Pres...

Page 31: ... of treble output 7 BAL Balance Press BAL then press SEL to shift sound to the left right speakers FADE Press FADE then press SEL to shift sound to the rear front speakers 8 SEL Use with Bass Treble Balance Fade and other menu functions 9 MENU Press MENU to access the following functions Autoset Allows you to set the strongest local radio stations without losing your original manually set preset s...

Page 32: ...e setting The level will appear in the display Setting the clock Press MENU until SET HOURS or SET MINUTES is displayed Press SEL to manually decrease increase the hours minutes Press MENU again to disengage clock mode Note The menu selections will remain in the display for approximately 10 seconds at which time the display will return to the previous mode You may also exit the menu options by pre...

Page 33: ...e AM FM stereo Single CD Cassette system if equipped WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road The driver s primary responsibility is the safe operation of their vehicle Only use cell phones and other devices not essential to the dr...

Page 34: ...ance Press BAL then press SEL TEXT to shift sound to the left right speakers FADE Press FADE then press SEL TEXT to shift sound to the rear front speakers 5 Phone mute Press to mute the playing media Press again to return to the playing media or turn the volume control to adjust the volume 6 SEL TEXT Use with Bass Treble Balance Fade and other menu functions TEXT TEXT is only available when equipp...

Page 35: ...r music format when RDS is enabled Press and hold MENU until SHOW XX appears in the display Press SEL TEXT to select NAME or TYPE Compression Brings soft and loud CD passages together for a more consistent listening level when in CD mode Press MENU repeatedly until compression status is displayed Press SEL TEXT control to enable the compression feature when COMPRESS OFF is displayed Press SEL TEXT...

Page 36: ...RS or SET MINUTES is displayed Press SEL TEXT to manually decrease increase the hours minutes Press MENU again to disengage clock mode Note The menu selections will remain in the display for approximately 10 seconds at which time the display will return to the previous mode You may also exit the menu options by pressing any other audio control 8 Cassette Insert a cassette facing to the right 9 TUN...

Page 37: ...ress to eject the tape 18 CD TAPE Press to switch between CD and TAPE mode In radio and tape mode the CD icon will appear in the display if a CD is loaded into the system 19 SAT Your system may be equipped with Satellite Ready capability The kit to enable the Satellite reception is available through your dealer Detailed satellite instructions are included with the dealer installed kit Check with y...

Page 38: ...s primary responsibility is the safe operation of their vehicle Only use cell phones and other devices not essential to the driving task when it is safe to do so 1 CD slot To insert a CD press LOAD Wait to insert a CD until the system displays LOAD CD When the system is ready insert a CD label side up 2 SEEK Press to access the next previous radio station or CD track Press and hold to advance reve...

Page 39: ...CD slots are loaded with CDs To eject a specific CD press eject and the corresponding preset number If no preset is selected the system will eject the currently selected CD Press and hold to eject all loaded discs Note If the CD is not removed within 15 seconds the system will reload the disc and begin play if the system is on 6 BASS Press BASS then press SEL TEXT to decrease increase the level of...

Page 40: ...earch RDS equipped stations for a certain category of music format Classic Country Info Jazz Oldies R B Religious Rock Soft Top 40 With RDS ON press MENU until the program type menu is displayed One of the various program types will appear Press SEL TEXT to scroll through music types Press SEEK or SCAN to search for a station playing the requested music category Show TYPE Selects between displayin...

Page 41: ... the display Setting the clock Press MENU until SELECT HOUR or SELECT MINS is displayed Press SEL TEXT to increase decrease the hours minutes Press MENU again to disengage clock mode 10 Memory presets To set a station Select frequency band tune to a station press and hold a preset button until sound returns In CD mode press to select a specific CD to play 11 On Off Volume Press to turn on off turn...

Page 42: ...shed by the Federal Communications Commission FCC and the Canadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 MHz Radio reception factors There are three factors that can affect radio reception Distance strength The further you travel from a station the weaker the signal and the weaker the reception Terrain Hills mountains t...

Page 43: ...ay commercially pressed 4 75 in 12 cm audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Dirty warped or damaged CDs irregular shaped CDs CDs with a scratch protection film attached and CDs with homemade paper adhesive labels should not be inserted into the CD player The label may peel...

Page 44: ...utside air through the floor vents MIX Distributes outside air through the windshield defroster vents floor vents and side window demisters Distributes outside air through the windshield defroster vents and the side window demisters Operating tips To reduce fog build up on the windshield during humid weather place the air flow selector in the position To reduce humidity build up inside the vehicle...

Page 45: ...rease airflow to the outer instrument panel vents close the vents located in the middle of the instrument panel ELECTRONIC AUTOMATIC TEMPERATURE CONTROL EATC SYSTEM IF EQUIPPED 1 OFF Outside air is shut out and the fan will not operate 2 AUTOMATIC Press AUTOMATIC and select the desired temperature using the temperature controls The system will automatically determine fan speed airflow location and...

Page 46: ...in The temperature will be most accurate when the vehicle is in motion 11 Temperature control Press this control to select the temperature The display window indicates the selected temperature Fahrenheit Celsius temperature Press MAX A C and DEF simultaneously to toggle between Fahrenheit and Celsius temperature The set point temperatures in Celsius will be displayed in half degree increments Oper...

Page 47: ...REAR WINDOW DEFROSTER The rear defroster control is located on the instrument panel Press the rear defroster control to clear the rear window of thin ice and fog A small LED will illuminate when the rear defroster is activated The ignition must be in the on position to operate the rear window defroster The defroster turns off automatically after a predetermined amount of time or when the ignition ...

Page 48: ...ion from off To turn autolamps off rotate the control clockwise The headlamps will also turn on when the wipers are turned on To change the duration of the autolamp delay perform the following sequence Note Steps 2 through 5 must be carried out within a 10 second period 1 Start with the ignition switch in the off position and the headlamp switch in the autolamp position 2 Place the headlamp switch...

Page 49: ...ctivated High beams Push the lever toward the instrument panel to activate Pull the lever toward you to deactivate Flash to pass Pull toward you slightly to activate and release to deactivate Daytime running lamps DRL if equipped Turns the headlamps on with a reduced output To activate the key must be in the on position the headlamp control is in the off or position the vehicle is not in P Park Li...

Page 50: ...controls the dome lamp operation Rotate the thumbwheel fully to the right past detent to activate the dome lamp In order to turn off the dome lamp rotate the thumbwheel to the left AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant If your vehicle has been in an accident the alignment of your headlamps should be checked by your authorized dealer Headlamp ai...

Page 51: ...e horizontal reference line 4 If the top edge of the high intensity area is not even with the horizontal line follow the next step to adjust it 5 Locate the vertical adjuster for each headlamp Adjust the aim by turning the adjuster control either clockwise to adjust down or counterclockwise to adjust up 6 In addition to the horizontal line marked in step 2 a pair of vertical lines 5 must be marked...

Page 52: ...p beam pattern 1 8 feet 2 4 meters 2 Center height of lamp to ground 3 25 feet 7 6 meters 4 Horizontal reference line 2 Measure the height of the headlamp bulb center from the ground and mark an 8 foot 2 4 meter horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well 3 Turn on the low beam headlamps to illuminate the wall or screen and open the ho...

Page 53: ...EHICLE AND IS NON ADJUSTABLE TURN SIGNAL CONTROL Push down to activate the left turn signal Push up to activate the right turn signal The flash rate of the turn signal will speed up considerably if the left or right turn lamp bulb front or rear is burned out INTERIOR LAMPS Map courtesy lamps The courtesy lamps light when any door is opened the instrument panel dimmer switch is rotated past the det...

Page 54: ...embly through the vents there is a possibility that condensation can occur when the temperature is cold When normal condensation occurs a thin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are Presence of...

Page 55: ...13 Park turn and sidemarker lamp front 3157 AK amber Cornering lamp front 3156K Tail stop turn and sidemarker lamp rear 3157K Fog lamp 9145 Backup lamp 3156K License plate lamp 168 High mount brakelamp 912 Luggage compartment lamp 212 2 Rear reading lamp 578 Map lamp 906 Dual floorwell lamp 906 Glove compartment 168 Visor vanity lamp Slide on Rail system SOR A6224PF All replacement bulbs are clear...

Page 56: ... forward to expose bulb 4 Disconnect the electrical connector from the bulb by pulling rearward 5 Remove the bulb retaining ring by rotating it counterclockwise when viewed from the rear to free it from the bulb socket and slide the ring off the plastic base Keep the ring to retain the new bulb 6 Without turning remove the old bulb from the lamp assembly by gently pulling it straight back out of t...

Page 57: ... base until it contacts the rear of the socket by rotating it clockwise until you feel a stop 3 Connect the electrical connector into the rear of the plastic base until it snaps locking it into position 4 Install the headlamp assembly with two retainers 5 Install the radiator cover locking it in place with three retainers 6 Turn the headlamps on and make sure they work properly If the headlamp was...

Page 58: ...2 Remove the radiator cover by turning the three retainers to the unlock position 3 Remove the screw from the outside of the lamp 4 Remove the nut from inside the lamp and pull the lamp assembly away from the vehicle 5 Rotate the bulb socket counterclockwise and remove from lamp assembly 6 Carefully pull bulb straight out of the socket and push in the new bulb until it snaps locking it into positi...

Page 59: ...ree nuts and the lamp assembly from the vehicle 4 Remove the bulb socket by rotating it counterclockwise then pulling it out of the lamp assembly 5 Pull the bulb from the socket and push in the new bulb 6 Install the bulb socket into the lamp assembly by rotating it clockwise 7 Install the lamp assembly on the vehicle with three nuts ensuring the nuts are flush with the body to prevent water from ...

Page 60: ...ts are pushed all the way into the trunk lid and secure with two screws Replacing backup lamp bulbs 1 Open trunk and remove bulb socket from the trunk lid by turning counterclockwise 2 Pull the bulb straight out of the socket and push in the new bulb 3 Install the bulb socket in trunk lid by turning clockwise Replacing high mount brakelamp bulbs 1 Remove two screws from the lamp assembly 2 Careful...

Page 61: ...e radiator sight shield 3 Remove the front parking lamp assembly Refer to Replacing front parking cornering turn signal lamp bulbs in this section 4 Remove the headlamp retainer bolts and the headlamp assembly 5 Disconnect the electrical connector 6 Remove the old headlamp bulb by rotating it counterclockwise then pull it out 7 To install reverse the removal procedure Re aiming the headlamps may b...

Page 62: ...s may enter the headlamp where they can settle on the lens and reflector Never turn the headlamps on with the bulb removed Replacing front parking cornering turn signal lamp bulbs To remove the parking cornering turn signal lamp bulbs 1 Make sure the headlamp switch is in the off position then open the hood 2 Remove the three pin type retainers and the radiator shield 3 Remove two nuts from the ba...

Page 63: ... the headlamp switch is in the off position then open the trunk remove pin type retainer and carefully pull the carpet away to expose the lamp assembly hardware 2 Remove the three nuts and the lamp assembly from the vehicle 3 Remove the bulb socket by rotating it counterclockwise then pulling it out of the lamp assembly 4 Pull the bulb from the socket and push in the new bulb 5 Install the bulb so...

Page 64: ...s are pushed all the way in to the trunk lid and secured with two screws Replacing backup lamp bulbs 1 Open the trunk then remove the bulb socket from the trunk lid by turning it counterclockwise 2 Pull the bulb straight out of the socket and push in the new bulb 3 Install the bulb socket in trunk lid by turning clockwise Replacing high mount brakelamp bulbs 1 Remove two screws from the lamp assem...

Page 65: ... the bulb socket out of the lamp assembly 4 Pull the bulb straight out of the socket and push in the new bulb To install reverse the removal procedure Lights 64 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 66: ...used by the washing Note Do not operate the washer when the washer reservoir is empty This may cause the washer pump to overheat Check the washer fluid level frequently Do not operate the wipers when the windshield is dry This may scratch the glass damage the wiper blades and cause the wiper motor to burn out Before operating the wiper on a dry windshield always use the windshield washer In freezi...

Page 67: ...NING Never adjust the steering wheel when the vehicle is moving ILLUMINATED VISOR MIRROR IF EQUIPPED Lift the mirror cover to turn on the visor mirror lamps Slide on rod feature if equipped Rotate the visor towards the side window and extend it rearward for additional sunlight coverage Note To stow the visor back into the headliner visor must be retracted before moving it back towards the windshie...

Page 68: ...ehicles is located in the floor console storage bin Do not use the power point for operating the cigarette lighter element if equipped To prevent the fuse from being blown do not use the power point s over the vehicle capacity of 12 VDC 180W If the power point or cigar lighter socket is not working a fuse may have blown Refer to Fuses and relays in the Roadside Emergencies chapter for information ...

Page 69: ...h to open Pull up to the first detent and hold the switch to close One touch down Allows the driver s window to open fully without holding the control down Press the switch completely down to the second detent and release quickly The window will open fully Momentarily press the switch to any position to stop the window operation Window lock The window lock feature allows only the driver to operate...

Page 70: ...on The electronic day night mirror will change from the normal high reflective state to the non glare darkened state when bright lights glare reach the mirror When the mirror detects bright light from behind the vehicle it will automatically adjust darken to minimize glare The mirror will automatically return to the normal state whenever the vehicle is placed in R Reverse to ensure a bright clear ...

Page 71: ... equipped Both mirrors are heated automatically to remove ice mist and fog when the rear window defrost is activated Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place These actions could cause damage to the glass and mirrors Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum based cleaning pr...

Page 72: ...ches 65 mm of maximum travel WARNING Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving SPEED CONTROL IF EQUIPPED With speed control set you can maintain a set speed without keeping your foot on the accelerator pedal WARNING Do not use the speed control in heavy traffic or on roads that are winding slippery or unpaved Setting speed control The controls...

Page 73: ...o apply the brakes to reduce the speed If the vehicle speed decreases more than 10 mph 16 km h below your set speed on an uphill your speed control will disengage Disengaging speed control To disengage the speed control Press the brake pedal Disengaging the speed control will not erase previous set speed Resuming a set speed Press the RESUME control and release it This will automatically return th...

Page 74: ...ired speed When the vehicle reaches that speed press and release the SET control Reducing speed while using speed control There are two ways to reduce a set speed Press and hold the SET control until you get to the desired speed then release the control You can also use the SET control to operate the Tap Down function Press and release this control to decrease the vehicle set speed in small amount...

Page 75: ... your speed control set speed memory is erased STEERING WHEEL CONTROLS IF EQUIPPED Audio control features In Radio mode Press NEXT to select the next preset station within the current radio band In Tape mode Press NEXT to listen to the next selection on the tape In CD mode Press NEXT to listen to the next track on the disc In any mode Press VOL or to adjust the volume Driver Controls 74 2010 Crown...

Page 76: ...NK CONTROL The remote trunk release control is located on the driver s door trim panel and can be operated at any time You can render the switch inoperable by locking the button with your master key Driver Controls 75 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 77: ...ions Pressing the manual lock button on the door Operating the remote entry transmitter if equipped Operating the keyless entry keypad if equipped Operating the driver s door with a key Autolock if equipped This feature automatically locks all vehicle doors when all doors are closed the engine is running you shift into any gear putting the vehicle in motion and the vehicle s speed is greater than ...

Page 78: ... seconds Note Before following the procedure make sure that the ignition is in the off position and all vehicle doors the hood and the decklid are closed 1 Turn the ignition to the on position 2 Press the power door unlock control on the door panel three times 3 Turn the ignition from the on to the off position 4 Press the power door unlock control three times 5 Turn the ignition back to the on po...

Page 79: ...The childproof locks are located on rear edge of each rear door and must be set separately for each door Setting the lock for one door will not automatically set the lock for both doors Move lock control up to engage the childproof lock Move control down to disengage childproof locks INTERIOR LUGGAGE COMPARTMENT RELEASE Your vehicle is equipped with a mechanical interior luggage compartment releas...

Page 80: ...artment locked and keep keys and remote transmitters out of a child s reach Unsupervised children could lock themselves in the trunk and risk injury Children should be taught not to play in vehicles WARNING Do not leave children unreliable adults or animals unattended in the vehicle On hot days the temperature in the trunk or vehicle interior can rise very quickly Exposure of people or animals to ...

Page 81: ...e caused by weather conditions nearby radio towers structures around the vehicle or other vehicles parked next to your vehicle The remote entry system allows you to lock or unlock all vehicle doors without a key Note The remote entry features operate with the ignition in any position except in the on position when the transmission is in any gear other than P Park or N Neutral If there are problems...

Page 82: ...ee seconds The horn will chirp and the parklamps tail lamps will flash It is recommended that this method be used to locate your vehicle rather than using the panic alarm Sounding a panic alarm Press on the remote transmitter to activate the alarm Note The panic alarm only works with the ignition in the off position Press a second time to deactivate the alarm You may also deactivate the alarm by t...

Page 83: ... correct orientation of the battery Press the battery down to ensure that the battery is fully seated in the battery housing cavity 5 Snap the two halves back together Note Replacement of the battery will not cause the remote transmitter to become deprogrammed from your vehicle The remote transmitter should operate normally after battery replacement Replacing lost transmitters Take all your vehicl...

Page 84: ...amming cycle A transmitter that is not programmed within the same programming cycle will be erased and will no longer operate your vehicle s locks If this occurs you will have to reprogram all the transmitters again as you cannot just add a transmitter Illuminated entry The interior lamps illuminate when the remote entry system is used to unlock the door s or sound the personal alarm The illuminat...

Page 85: ...ur vehicle These codes do not replace the permanent code that the authorized dealer gave you To create your own personal entry code 1 Enter the factory set code Note The keypad and the interior lamps will illuminate when pressed 2 Within five seconds press 1 2 on the keypad to enter the programming mode 3 Enter your personal 5 digit code Each number must be entered within five seconds of each othe...

Page 86: ...rammed to a vehicle 1 Enter the factory set code 2 Press and release 1 2 within five seconds of step 1 3 Press and hold 1 2 for two seconds All of the vehicle doors will lock and then unlock to confirm erasure Unlocking the doors and releasing the trunk with the keyless entry system To unlock the driver door enter either the factory set code or personal code each digit pressed within five seconds ...

Page 87: ...ing started unless a coded key programmed to your vehicle is used The use of the wrong type of coded key may lead to a no start condition This device complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interfe...

Page 88: ...CAZ ENG CA 2005 02 8 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Your vehicle comes with two coded keys additional coded keys may be purchased from your authorized dealer The authorized dealer can program your spare keys to your vehicle or you can program the keys yourself Refer to Programming spar...

Page 89: ...e indicator will flash once every two seconds to indicate the SecuriLock威 system is functioning as a theft deterrent When the ignition is in the on position the indicator will glow for three seconds to indicate normal system functionality If a problem occurs with the SecuriLock威 system the indicator will flash rapidly or glow steadily when the ignition is in the on position If this occurs contact ...

Page 90: ...y accessible for timely implementation of each step in the procedure If two previously programmed coded keys are not available you must bring your vehicle to your authorized dealer to have the spare coded key s programmed Please read and understand the entire procedure before you begin 1 Insert the first previously programmed coded key into the ignition and turn the ignition from 1 off to the 3 on...

Page 91: ...seconds and repeat this procedure from Step 1 If successful the new coded key s will start the vehicle s engine and the theft indicator will illuminate for three seconds and then go out If not successful the new coded key s will not start the vehicle s engine and the theft indicator will flash on and off You may repeat Steps 1 through 6 If failure repeats bring your vehicle to your authorized deal...

Page 92: ...e vehicle is in motion Head restraints help to limit head motion in the event of a rear collision To properly adjust your head restraints lift the head restraint so that it is located directly behind your head or as close to that position as possible Refer to the following to raise and lower the head restraints Raise the head restraint by pulling up on the head restraint Push control to lower head...

Page 93: ... that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Using the manual recline function if equipped WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Do not pile ...

Page 94: ...le when the desired position has been reached Adjusting the power front seats if equipped The controls for the power seats are located on the inside of each front door WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Do not pile cargo higher than the seatbacks to avoid injuring people in a collision or sudden stop WARNING Always drive and ride with your seatbac...

Page 95: ...child is in the front passenger seat Do not place objects underneath the front passenger seat or between the seat and the center console if equipped Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status Refer to Front passenger sensing system in the Airbag supplemental restraint system SRS section for additional details Failure to follow these instructions may i...

Page 96: ...p or down Using the power lumbar support if equipped The power lumbar control is located on the outboard side of the seat Press one side of the control to adjust firmness Press the other side of the control to adjust softness Seating and Safety Restraints 95 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 97: ...ous personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly The heated seat control is located on the driver s or front passenger s door To operate the heated seats Press the indicated side of the control for maximum heat Press again to deactivate Press the indicated si...

Page 98: ... severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations Your vehicle s Personal Safety System consists of the following items Driver and passenger dual stage airbag supplemental restraints Front safety belts with pretensioners energy management retractors and safety belt usage sensors Driver s seat position sen...

Page 99: ...overs side impacts or rear impacts unless the collision causes sufficient longitudinal deceleration Driver and passenger dual stage airbag supplemental restraints The dual stage airbags offer the capability to tailor the level of airbag inflation energy A lower less forceful energy level is provided for more common moderate severity impacts A higher energy level is used for the most severe impacts...

Page 100: ... turn off the front passenger airbag and passenger seat mounted side airbag The system is designed to help protect small child size occupants from frontal airbag deployments when they are seated or restrained in the front passenger seat contrary to proper child seating or restraint usage recommendations Even with this technology parents are STRONGLY encouraged to always properly restrain children ...

Page 101: ...a back up tone to indicate the condition of the system Refer to the Warning light and chimes section in the Instrument Cluster chapter Routine maintenance of the Personal Safety System is not required The Restraints control module RCM monitors its own internal circuits and the circuits for the airbag supplemental restraints crash sensor s safety belt pretensioners front safety belt buckle sensors ...

Page 102: ...ly to be seriously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a safety belt WARNING Each seating position in your vehicle has a specific...

Page 103: ... coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle 2 To unfasten press the release button and remove the tongue from the buckle Energy management feature This vehicle has a safety belt system with an energy management feature at the front outboard seating positions to help further reduce the risk of injury in the event of a head on collisio...

Page 104: ...nd fasten the belt when not in use The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts The front outboard passenger and rear seat safety belts have three types of locking modes described as follows Vehicle sensitive mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to ve...

Page 105: ...cking mode is not available on the driver safety belt When to use the automatic locking mode Any time a child safety seat except a booster is installed in a passenger front outboard or any rear seating position Children 12 years old and under should be properly restrained in the rear seat whenever possible Refer to Safety restraints for children or Safety seats for children later in this chapter H...

Page 106: ... retractor assembly could increase the risk of injury in a collision Unbuckle the combination lap shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive emergency locking mode Safety belt extension assembly If the safety belt is too short when fully extended there is an 8 inch 20 cm safety belt extension assembly that can be adde...

Page 107: ...nd increase the risk of injury in a collision Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts Conditions of operation If Then The driver s safety belt is not buckled before the ignition switch is turned to the on position The safety belt warning light illuminate...

Page 108: ...ure The warnings are the same for the driver and the front passenger If the Belt Minder威 warnings have expired warnings for approximately five minutes for one occupant driver or front passenger the other occupant can still activate the Belt Minder威 feature If Then The driver s and front passenger s safety belts are buckled before the ignition switch is turned to the on position or less than 1 2 mi...

Page 109: ...00 crashes occur every day The more we drive the more we are exposed to rare events even for good drivers 1 in 4 of us will be seriously injured in a crash during our lifetime I m not going far 3 of 4 fatal crashes occur within 25 miles 40 km of home Belts are uncomfortable We design our safety belts to enhance comfort If you are uncomfortable try different positions for the safety belt upper anch...

Page 110: ...r be thrown clear Not a good idea People who are ejected are 40 times more likely to DIE Safety belts help prevent ejection WE CAN T PICK OUR CRASH WARNING Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt Minder威 chime To do so may adversely affect the performance of the vehicle s airbag system One time disable If at any time the driver front pass...

Page 111: ...ING While the design allows you to deactivate your Belt Minder威 this system is designed to improve your chances of being safely belted and surviving an accident We recommend you leave the Belt Minder威 system activated for yourself and others who may use the vehicle To reduce the risk of injury do not deactivate activate the Belt Minder威 feature while driving the vehicle 1 Turn the ignition switch ...

Page 112: ...the restraint system warning light will flash four times per second for three seconds followed by three seconds with the light off then followed by the restraint system warning light flashing four times per second for three seconds again AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM SRS Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front pas...

Page 113: ...ect all steering column assemblies in use in vehicles involved in a collision Failure to inspect and if necessary replace the steering column assembly could result in severe injury or death in the event of a collision WARNING Do not attempt to service repair or modify the steering column its adaptive module or its fuses See your authorized dealer To properly position yourself away from the airbag ...

Page 114: ...k of injury Do not modify the front end of the vehicle Children and airbags Children must always be properly restrained Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position Failure to follow these instructions may increase the risk of injury in a collision WARNING Airbags can kill or injure a child in a child ...

Page 115: ...occupants of the vehicle should always properly wear their safety belts Ensure the child is properly restrained in an appropriate child seat or with the use of a booster How does the airbag supplemental restraint system work The airbag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag...

Page 116: ...juries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control The SRS consists of the following items Driver and passenger airbag modules which include the inflators and airbags saf...

Page 117: ...senger s frontal airbag under certain conditions The front passenger sensing system works with sensors that are part of the front passenger s seat and safety belt The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger s frontal airbag should be enabled may inflate or disabled will not inflate The front passenger sensing system will disabl...

Page 118: ...ssenger frontal airbag the indicator lamp will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled If the child restraint has been installed and the indicator lamp is not lit then turn the vehicle off remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing sys...

Page 119: ... on the seat cushion with their feet comfortably extended on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased WARNING Sitting improperly out of position or with the seat back reclined ...

Page 120: ...enger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above WARNING To reduce the risk of possible serious injury Do not stow objects in seat ...

Page 121: ...g readiness lamp is no longer illuminated If the airbag readiness lamp remains illuminated this may or may not be a problem due to the front passenger sensing system DO NOT attempt to repair or service the system take your vehicle immediately to an authorized dealer WARNING The front passenger airbag is not designed to offer protection to an occupant in the center seating position WARNING An out o...

Page 122: ...not function properly in the event of a collision Seat mounted side airbag system WARNING Do not place objects or mount equipment on or near the airbag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not...

Page 123: ...sors located near the side of the vehicle Side airbags in combination with safety belts can help reduce the risk of severe injuries in the event of a significant side impact collision The side airbags are fitted on the outboard side of the seatbacks of the front seats In certain lateral collisions the airbag on the side affected by the collision will be inflated The airbag was designed to inflate ...

Page 124: ... in the Instrument Cluster chapter Routine maintenance of the side airbag is not required A difficulty with the system is indicated by one or more of the following The readiness light same light as for front airbag system will either flash or stay lit The readiness light will not illuminate immediately after ignition is turned on A series of five beeps will be heard The tone pattern will repeat pe...

Page 125: ...y organizations or are the minimum requirements of law Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in the vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the inte...

Page 126: ...et 9 inches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seatback upright You are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinces requi...

Page 127: ... X X X Forward facing child seat Over 48 lb 21 kg X X WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the vehicle seat all the way back When possible all children age 12 and under should be properly restrained in a rear seating position If all children can...

Page 128: ... boost a child They can slide around and increase the likelihood of injury or death in a collision WARNING Always restrain an unoccupied child seat or booster seat These objects may become projectiles in a collision or sudden stop which may increase the risk of serious injury WARNING Never place or allow a child to place the shoulder belt under a child s arm or behind the back because it reduces t...

Page 129: ...your child safety seat or booster manufacturer fits the restraint and can be restrained properly then restrain the child in the child safety seat or with the belt positioning booster Remember that child seats and belt positioning boosters vary and may be designed to fit children of different heights ages and weights Children who are too large for child safety seats or belt positioning boosters as ...

Page 130: ... a child safety seat with combination lap shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button to he...

Page 131: ... child safety seat in a seat with a combination lap and shoulder belt 2 Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted Seating and Safety Restraints 130 2010 Crown V...

Page 132: ...sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remove remaining slack from the belt Force the seat down with extra weight e g by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt This is necessary to remove the remaining ...

Page 133: ...r place a rear facing child seat in the front center seating position of a vehicle with rear seating positions WARNING Front seating positions only If seating two adults and a child Ford recommends properly restraining the child in the center front seating position but only if doing so will not interfere with driving the vehicle This arrangement provides lap and shoulder belt and airbag protection...

Page 134: ...is securely held in place To check this grab the seat at the belt path and attempt to move it side to side and forward and back There should be no more than one inch 2 5 cm of movement for proper installation 7 Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST to make certain the child restraint is properly installed In Canada check with your local St John Ambu...

Page 135: ...for children in this chapter for more information Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol The LATCH anchors are located at the rear section of the rear seat between the cushion and seatback Follow the child seat manufacturer s instructions to properly install a child seat with LATCH attachments Follow the instructi...

Page 136: ...NG The standardized spacing for LATCH lower anchors is 280 mm 11 inches center to center Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle If you install a child seat with rigid LATCH attachments and have attached the top tether strap to the proper t...

Page 137: ...vehicle The rear seats of your vehicle are equipped with built in tether strap anchors located behind the seats as described below The tether anchors in your vehicle are located under a cover marked with the tether anchor symbol shown with title The tether strap anchors in your vehicle are in the following positions shown from top view Attach the tether strap only to the appropriate tether anchor ...

Page 138: ...her strap and the child restraint manufacturer recommends its use Ford also recommends its use Child booster seats The belt positioning booster booster seat is used to improve the fit of the vehicle safety belt Children outgrow a typical child seat e g convertible or toddler seat when they weigh about 40 lb 18 kg and are around four 4 years of age Consult your child safety seat owner guide for the...

Page 139: ...may help provide a good shoulder belt fit When children should use booster seats Children need to use booster seats from the time they outgrow the toddler seat until they are big enough for the vehicle seat and lap shoulder belt to fit properly Generally this is when they reach a height of at least 4 feet 9 inches 1 45 meters tall around age eight to age twelve and between 40 lb 18 kg and 80 lb 36...

Page 140: ...less booster seat may place your child s head as measured at the tops of the ears above the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports y...

Page 141: ...t placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booster seat manufacturer s instructions The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child s head hitting a hard surface in a collision For this reason you s...

Page 142: ...afety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and an a...

Page 143: ...es Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 11 2 times as well on the government course as a tire gr...

Page 144: ...s established for a tire that is properly inflated and not overloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure TIRES Tires are designed to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of tire terminology Tire label A label sho...

Page 145: ... contacts the road when mounted on the vehicle Rim The metal support wheel for a tire or a tire and tube assembly upon which the tire beads are seated INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air pressure without appearing flat Every day before you drive check your tires If one looks lower tha...

Page 146: ...which the maximum load can be carried by the tire This pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or Tire Label which is located on the B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Cert...

Page 147: ...information section for description Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges TIRE CARE Inspecting your tires and wheel valve s...

Page 148: ...ulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be damaged during off road use so inspection after off road use is also recommended WARNING Age Tires degrade over time depending on many factors such as weather storage conditions and conditions of use load s...

Page 149: ...placement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNING Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford The recommended tire and wheel size may be found on either the Safety Complianc...

Page 150: ... Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle It is recommended that the two front tires or two rear tires generally be replaced as a pair The tire pressure sensors mounted in the wheels o...

Page 151: ...ect the tires for damage If a tire is under inflated or damaged deflate it remove wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause d...

Page 152: ...orized dealer to check for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare tire wheel A dissimilar spare tire wheel is defined as a spare tire and or wheel that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare tire wheel it is intende...

Page 153: ...e If your tire size does not begin with a letter this may mean it is designated by either ETRTO European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Association 2 215 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire 3 65 Indicates the aspect ratio which gives the tire s ratio of ...

Page 154: ...ph 299 km h Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR 8 U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters ...

Page 155: ...s represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditi...

Page 156: ... Load Range Load Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits 3 Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle 4 Maximum Load Single lb kg at psi kPa cold Indicates the maximum load and tire pressure wh...

Page 157: ...general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D Indicates a diagonal type tire R Indicates a radial type tire 5 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Locatio...

Page 158: ...is not a substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined ...

Page 159: ...tain your tire pressure could increase the risk of tire failure loss of control vehicle rollover and personal injury Changing tires with TPMS Each road tire is equipped with a tire pressure sensor fastened to the inside rim of the wheel The pressure sensor is covered by the tire and is not visible unless the tire is removed The pressure sensor is located opposite 180 degrees from the valve stem Ca...

Page 160: ...will continue to identify an issue to remind you that the damaged road wheel tire needs to be repaired and put back on your vehicle This includes the optional full sized matching spare wheel and tire as it is intended for temporary use only To restore the full functionality of the Tire Pressure Monitoring System have the damaged road wheel tire repaired and remounted on your vehicle For additional...

Page 161: ...utes over 20 mph 32 km h before the light will turn OFF Spare tire in use Your temporary spare tire is in use This includes the optional full sized matching wheel and tire Repair the damaged road wheel tire and reinstall it on the vehicle to restore system functionality For a description on how the system functions refer to When your temporary spare tire is installed in this section TPMS malfuncti...

Page 162: ...dded to your tires It may take up to two minutes of driving over 20 mph 32 km h for the light to turn OFF after you have filled your tires to the recommended inflation pressure How temperature affects your tire pressure The Tire Pressure Monitoring System TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase app...

Page 163: ...res and chains If you need to use chains it is recommended that steel wheels of the same size and specifications be used as chains may chip aluminum wheels Follow these guidelines when using snow tires and chains Use only cable type chains offered by Ford Motor Company as an accessory or equivalent Using SAE class S or other conventional link type chains may cause damage to the vehicle s wheel hou...

Page 164: ...imum payload for your vehicle can be found on the Tire Label on the B Pillar or the edge of the driver s door vehicles exported outside the US and Canada may not have a Tire Label Look for THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb for maximum payload The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant If a...

Page 165: ... optional equipment When towing trailer tongue load weight is also part of cargo weight GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Loading 164 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 166: ...ing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the Safety Compliance Certification Label located on the B Pillar or...

Page 167: ...le weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury Tires Wheels and Loading 166 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 168: ... trailer the vehicle can tow It assumes a vehicle with only mandatory options no cargo internal or external a tongue load of 10 15 conventional trailer and driver only 150 lb 68 kg Consult your authorized dealer or the RV and Trailer Towing Guide provided by your authorized dealer for more detailed information WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certificat...

Page 169: ...te the available amount of cargo and luggage load capacity Another example for your vehicle with 1 400 lb 635 kg of cargo and luggage capacity You decide to go golfing Is there enough load capacity to carry you 4 of your friends and all the golf bags You and four friends average 220 lb 99 kg each and the golf bags weigh approximately 30 lb 13 5 kg each The calculation would be 1 400 5 x 220 5 x 30...

Page 170: ...a trailer places an additional load on your vehicle s engine transmission brakes tires and suspension Inspect these components carefully after towing Your loaded trailer should weigh no more than 1 500 lb 680 kg Do not exceed the GVWR specified on the Safety Compliance Certification Label The GCW of your vehicle and trailer should not exceed 6 600 lb 2 993 kg WARNING Towing trailers beyond the max...

Page 171: ...ncrease The braking system of the tow vehicle is rated for operation at the GVWR not GCWR Trailer lamps Trailer lamps are required on most towed vehicles Make sure all running lights brake lights turn signals and hazard lights are working Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps Driving while you tow When towing a tr...

Page 172: ...uring hot weather while stopped in traffic place the gearshift lever in P Park After you have traveled 50 miles 80 km thoroughly check your hitch electrical connections and trailer wheel lug nuts If you are driving down a long or steep hill shift to a lower gear Do not apply the brakes continuously as they may overheat and become less effective If you will be towing a trailer frequently in hot wea...

Page 173: ...een submerged in water Rear axle lubricant quantities are not to be checked or changed unless a leak is suspected or repair required RECREATIONAL TOWING Follow these guidelines if you have a need for recreational RV towing An example of recreational towing would be towing your vehicle behind a motorhome These guidelines are designed to ensure that your transmission is not damaged Do not tow your v...

Page 174: ...uipment standard requirements regulating the impulse electrical field strength of radio noise When starting a fuel injected engine avoid pressing the accelerator before or during starting Only use the accelerator when you have difficulty starting the engine For more information on starting the vehicle refer to Starting the engine in this chapter WARNING Extended idling at high engine speeds can pr...

Page 175: ...ute RPM When the engine starts the idle RPM runs higher than normal in order to warm the engine If the engine idle speed does not slow down automatically have the vehicle checked Do not allow the vehicle to idle for more than 10 minutes at the higher engine RPM Before starting the vehicle 1 Make sure all vehicle occupants have buckled their safety belts For more information on safety belts and the...

Page 176: ...celerator to the floor and try again this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel Cold weather starting flexible fuel vehicles only The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0 F 18 C Consult your fuel distributor for the availability of winter grade ethanol As the o...

Page 177: ...ee Choosing the right fuel in the Maintenance and Specifications chapter for more information on ethanol If the engine fails to start using the preceding instructions flexible fuel vehicles only 1 Press and hold down the accelerator 1 3 to 1 2 way to floor then crank the engine 2 When the engine starts release the key then gradually release the accelerator pedal as the engine speeds up If the engi...

Page 178: ...ater with ungrounded electrical systems or two pronged cheater adapters Prior to using the engine block heater follow these recommendations for proper and safe operation For your safety use an outdoor extension cord that is product certified by Underwriter s Laboratory UL or Canadian Standards Association CSA Use only an extension cord that can be used outdoors in cold temperatures and is clearly ...

Page 179: ...e system has been operating for approximately a half hour Finally have the engine block heater system checked during your fall tune up to be sure it s in good working order How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use To clean them use a dry cloth Depending on the type of factory installed equipment your engine block heater system may consume an...

Page 180: ...er gear Do not apply your brakes continuously as they may overheat and become less effective Under normal operating conditions brake dust may accumulate on the wheels Some brake dust is inevitable as brakes wear and does not contribute to brake noise The use of modern friction materials with emphasis on improved performance and environmental considerations can lead to more dust than in the past Br...

Page 181: ...cles and bring the vehicle to a controlled stop The anti lock system does not reduce stopping distance Always leave enough room between your vehicle and the vehicle in front of you to stop We recommend that you familiarize yourself with this braking technique However avoid taking any unnecessary risks ABS warning lamp The ABS warning lamp in the instrument cluster momentarily illuminates when the ...

Page 182: ...shift is latched in P Park Turn the ignition to the off position and remove the key whenever you leave your vehicle The parking brake is not recommended to stop a moving vehicle However if the normal brakes fail the parking brake can be used to stop your vehicle in an emergency Since the parking brake applies only the rear brakes the vehicle s stopping distance will increase greatly and the handli...

Page 183: ...er personal injury and death If you experience a severe road event SLOW DOWN The traction control switch is located on the instrument panel The traction control system will automatically turn on every time the ignition is turned off and on When disabled the OFF will be illuminated on the switch The traction control system will automatically turn on every time the ignition is turned to off and on I...

Page 184: ...e seeking service by your authorized dealer Do not fill the power steering pump reservoir above the maximum level as this may result in leaks from the reservoir See Power steering fluid in the Maintenance and Specifications chapter If the power steering system breaks down or if the engine is off you can steer the vehicle manually but it takes more effort If the steering wanders or pulls check for ...

Page 185: ... to the driver BRAKE SHIFT INTERLOCK This vehicle is equipped with a brake shift interlock feature that prevents the gearshift lever from being moved from P Park when the ignition is in the on position unless brake pedal is pressed If you cannot move the gearshift lever out of P Park with ignition in the on position and the brake pedal pressed it is possible that a fuse has blown or the vehicle s ...

Page 186: ...are working WARNING Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the off position and remove the key whenever you leave your vehicle WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer AUTOMATIC TRANSMISSION OPERATION Understanding ...

Page 187: ... normal driving position for the best fuel economy Transmission operates in gears one through four Overdrive can be deactivated by pressing the transmission control switch on the gearshift lever The transmission control indicator light TCIL will illuminate on the instrument cluster Drive not shown Drive is activated when the transmission control switch is pressed This position allows for all forwa...

Page 188: ... not downshift into 1 First at high speeds allows for 1 First when vehicle reaches slower speeds Forced downshifts Allowed in Overdrive or Drive Press the accelerator to the floor Allows transmission to select an appropriate gear If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between sh...

Page 189: ... be limited Also water may enter your engine s air intake and severely damage your engine or your vehicle may stall Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage Once through the water always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal Wet brakes...

Page 190: ...hicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford Mercury Lincoln eligible vehicle towed to an authorized dealer within 35 miles 56 km of the disablement location or to the nearest authorized dealer If a member requests to be towed to an authoriz...

Page 191: ... If you need to arrange roadside assistance for yourself Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles 56 km To obtain reimbursement information U S Ford Mercury and Lincoln vehicle customers call 1 800 241 3673 Customers will be asked to submit their original receipts Canadian customers who need to obtain reimbursement information call ...

Page 192: ... side of the trunk behind the left rear tail light and the trunk liner Use the following procedure to reset the fuel pump shut off switch 1 Turn the ignition to the off position 2 Check the fuel system for leaks 3 If no fuel leak is apparent reset the fuel pump shut off switch by pressing the reset button 4 Turn the ignition to the on position Pause for a few seconds and return the key to the off ...

Page 193: ... cause severe wire damage and could start a fire Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey 3A Violet Violet 4A Pink Pink 5A Tan Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red ...

Page 194: ... panel cover The fuses are coded as follows Fuse Relay Location Fuse Amp Rating Protected Circuits 1 10A Ignition START Starter relay coil DTRS 2 7 5A Power mirrors Mirror switch Keypad switch Decklid switch Adjustable pedal switch Driver s door module Cluster 3 5A Ignition START Audio mute Police power distribution box PDB Police vehicles only Roadside Emergencies 193 2010 Crown Victoria cro Owne...

Page 195: ...umination Radio Antenna Electrochromatic mirror Window relay coil Decklid relay coil and Police ON ACC relay coil Police vehicles only 10 15A Hazards non Police vehicles only 20A Hazards Police vehicles only 11 15A Ignition ON Turn signals 12 15A Audio 13 10A Ignition ON rear air suspension module RASM Cluster 14 15A Taxi Adjustable pedals 15 10A Ignition ON EATC module A C mode switch vehicles eq...

Page 196: ...ion sensor OCS Passenger airbag deactivation indicator PADI 23 15A Multi function switch Flash to pass LCM High beams 24 10A Ignition ON START Passive anti theft system PATS module Powertrain control module PCM relay coil Fuel relay coil Ignition relay coil 25 15A LCM Park lamps corner lamps license lamps 26 10A Ignition ON START Cluster LCM Overdrive cancel switch Traction control switch 27 Not u...

Page 197: ...The power distribution box contains high current fuses that protect your vehicle s main electrical systems from overloads WARNING Always disconnect the battery before servicing high current fuses WARNING To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and rec...

Page 198: ...ension module RASM 6 15A Alternator regulator 7 30A PCM relay feed 8 20A Driver s door module DDM 9 15A Ignition coil relay feed 10 20A Horn relay feed 11 15A A C clutch relay feed 503 502 501 24 23 20 19 22 21 302 303 304 301 207 201 202 203 204 209 206 208 205 602 118 114 110 106 102 117 113 109 105 101 116 112 108 104 115 111 107 103 18 16 14 12 10 8 6 4 2 17 15 13 11 9 7 5 3 1 601 Roadside Eme...

Page 199: ...d 2 Police vehicles only 17 10A Commercial R A Crown Victoria only 18 10A Commercial R A Crown Victoria only 19 15A Injectors 20 15A PCM 21 15A Powertrain loads and sensors 22 20A Police power distribution box PDB outputs Police vehicles only 23 20A Police PDB outputs Police vehicles only 24 10A Heated mirrors Rear defrost indicator 101 40A Blower relay feed 102 50A Cooling fan 103 50A Instrument ...

Page 200: ... Police vehicles only 112 30A Air suspension compressor non Police vehicles only 40A Police PDB relay feed Police vehicles only 113 50A Police light bar or Police right hand kick panel accessory battery feed Police vehicles only 114 50A Police PDB or Police accessory battery feed Police vehicles only 115 50A Rear power point or Police right hand kick panel accessory battery feed Police vehicles on...

Page 201: ...frost relay 501 Not used 502 Diode PCM 503 Not used 601 20A Circuit breaker Power seats Lumbar Decklid Police vehicles only 602 20A Circuit breaker RUN ACC relay feed Windows Decklid Police vehicles only Mini fuse Cartridge fuse Relays Relays are located in the power distribution box and should be replaced by an authorized dealer CHANGING A FLAT TIRE If you get a flat tire while driving do not bra...

Page 202: ...mage your Tire Pressure Monitoring System and should not be used WARNING Refer to Tire Pressure Monitoring System TPMS in the Tire Wheels and Loading chapter for important information If the tire pressure monitor sensor becomes damaged it will no longer function Dissimilar spare tire wheel information WARNING Failure to follow these guidelines could result in an increased risk of loss of vehicle c...

Page 203: ...an lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability 3 Full size dissimilar spare without label on wheel When driving with the full size dissimilar spare tire wheel do not Exceed 70 mph 113 km h Use more than one dissimilar spare tire wheel at a time...

Page 204: ...and seek service as soon as possible Full size matching spare tire wheel information This spare tire wheel will match the road tire wheel When driving with the full size matching spare tire wheel do not exceed 70 mph 113 km h It is intended for temporary use only This means if you need to use it you should replace it as soon as possible Stopping and securing the vehicle 1 Park on a level surface s...

Page 205: ... WARNING On vehicles equipped with air suspension turn off the air suspension switch prior to jacking hoisting or towing your vehicle Refer to Air suspension system in the Driving chapter 2 Remove the lug wrench from the jack Rotate the lug wrench socket out from the handle OFF A Roadside Emergencies 204 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 206: ...omeone else could be seriously injured WARNING Do not attempt to change a tire on the side of the vehicle close to moving traffic Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel Note Passengers should not remain in the vehicle when the vehicle is being jacked 1 Block the diagonally opposite wheel 2 Remove any wheel trim Insert the tapered...

Page 207: ...nd WARNING To lessen risk of personal injury do not put any part of your body under the vehicle while changing a tire Do not start the engine when your vehicle is on the jack The jack is ONLY meant for changing the tire Never use the rear differential as a jacking point 4 Remove the metal lug nuts with the lug wrench 5 Replace the flat tire wheel assembly with the spare tire wheel assembly making ...

Page 208: ...eel lug nut torque lb ft N m 1 2 x 20 100 135 Torque specifications are for nut and bolt threads free of dirt and rust Use only Ford recommended replacement fasteners WARNING When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Ensure that any fa...

Page 209: ...start capability Attempting to push start a vehicle with an automatic transmission may cause transmission damage Preparing your vehicle When the battery is disconnected or a new battery is installed the automatic transmission must relearn its shift strategy As a result the transmission may have firm and or soft shifts This operation is considered normal and will not affect function or durability o...

Page 210: ...es Turn all other accessories off Connecting the jumper cables 1 Connect the positive jumper cable to the positive terminal of the discharged battery Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Connect the other end of the positive cable to the positive terminal of the assisting battery Roadside Emergencies 209 2010 Crown Victoria cro Owners Gui...

Page 211: ... cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery 5 Ensure that the cables are clear of fan blades belts moving parts of both engines or any fuel delivery system parts R...

Page 212: ... disconnecting the jumper cables Removing the jumper cables Remove the jumper cables in the reverse order that they were connected 1 Remove the jumper cable from the ground metal surface Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Remove the jumper cable on the negative connection of the booster vehicle s battery Roadside Emergencies 211 2010 Cr...

Page 213: ...e from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can relearn its idle conditions Roadside Emergencies 212 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 214: ...lingbelt towing procedure If equipped with an air suspension system the air suspension control in the luggage compartment must be turned to the off position before your vehicle can be towed If the vehicle is towed by other means or incorrectly vehicle damage may occur Ford Motor Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manua...

Page 215: ... the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direction Place the transmission in N Neutral Refer to Brake shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N Neutral Maximum speed is not to exceed 35 mph 56 km h Maximum distance is 50 miles 80 km Roadside Emergencies 214 2010 ...

Page 216: ...o the authorized dealer Repairs will be made using Ford or Motorcraft威 parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer...

Page 217: ...f your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 If you require assistance or clarification on Ford Motor Company policies please contact the Ford Customer Relationship Center In order to help you serve you better please have the following information available when contacting a Customer Relationship Center Vehicle Identificatio...

Page 218: ...asonable allowance for consumer use The consumer has the right to choose whether to receive a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18 000 miles 29 000 km whichever...

Page 219: ... as well Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB BBB AUTO LINE Application Using the information provided below please call or write to request a program application You will be asked for your name and address general information about your new vehicle information about your warranty concerns and any steps you hav...

Page 220: ...tes CAMVAP decisions are fast fair and final as the arbitrator s award is binding both to you and Ford of Canada CAMVAP services are available in all territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign country contact ...

Page 221: ...hicle identification number VIN and new address with Ford Motor Company Export Operations Customers in the U S should call 1 800 392 3673 ORDERING ADDITIONAL OWNER S LITERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED P O Box 07150 Detroit Michigan 48207 Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 0...

Page 222: ... individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTING SAFETY DEFECTS CANA...

Page 223: ...diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time Use Motorcraft威 Bug and Tar Remover ZC 42 which is available from your authorized dealer Remove any exterior accessories such as antennas before entering a car wash Suntan lotions and insect repellents can damage any painted surface if these substances come in contact with you...

Page 224: ...structions before using the products ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish In order to maintain their shine Clean weekly with Motorcraft威 Wheel and Tire Cleaner ZC 37 A which is available from your authorized dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong stream of...

Page 225: ...r engine components Spray Motorcraft威 Engine Shampoo and Degreaser ZC 20 on all parts that require cleaning and pressure rinse clean In Canada use Motorcraft威 Engine Shampoo CXC 66 A Cover the highlighted areas to prevent water damage when cleaning the engine Never wash or rinse the engine while it is running water in the running engine may cause internal damage Never wash or rinse any ignition co...

Page 226: ...thorized dealer The wiper blades can be cleaned with isopropyl rubbing alcohol or Motorcraft威 Premium Windshield Washer Concentrate ZC 32 A available from your authorized dealer This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities Be sure to replace wiper blades when they ...

Page 227: ...e has been spilled on the instrument panel or on interior trim surfaces clean as follows 1 Wipe up spilled liquid using a clean white cotton cloth 2 Wipe the surface with a damp clean white cotton cloth For more thorough cleaning use a mild soap and water solution If the spot cannot be completely cleaned by this method the area may be cleaned using a commercially available cleaning product designe...

Page 228: ...ear protective coating over the leather For routine cleaning wipe the surface with a soft damp cloth For more thorough cleaning wipe the surface with a mild soap and water solution In Canada use Motorcraft威 Vinyl Cleaner CXC 93 Dry the area with a soft cloth If the leather cannot be completely cleaned using a mild soap and water solution the leather may be cleaned using a commercially available cl...

Page 229: ... 15 Motorcraft威 Custom Clear Coat Polish ZC 8 A Motorcraft威 Detail Wash ZC 3 A Motorcraft威 Dusting Cloth ZC 24 Motorcraft威 Engine Shampoo and Degreaser U S only ZC 20 Motorcraft威 Engine Shampoo Canada only CXC 66 A Motorcraft威 Multi Purpose Cleaner Canada only CXC 101 Motorcraft威 Premium Glass Cleaner Canada only CXC 100 Motorcraft威 Premium Liquid Wax ZC 53 A Motorcraft威 Premium Windshield Washer ...

Page 230: ...ide the best performance in your vehicle PRECAUTIONS WHEN SERVICING YOUR VEHICLE Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Workin...

Page 231: ...emoved and do not remove it while the engine is running OPENING THE HOOD 1 Inside the vehicle pull the hood release handle located under the instrument panel 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood 3 Lift the hood until the lift cylinders hold it open Maintenance and Specifications 230 2010 Crown Victoria cro Owners Guide 2nd Pri...

Page 232: ...hield washer fluid reservoir 4 Air filter assembly 5 Power steering fluid reservoir 6 Engine coolant reservoir 7 Battery 8 Power distribution box 9 Engine oil filler cap 10 Automatic transmission fluid dipstick Maintenance and Specifications 231 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 233: ... or washer system WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident CHANGING THE WIPER BLADES 1 Pull the wiper blade and arm away from the glass Turn the blade as much as possible t...

Page 234: ...oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait up to 15 minutes for the oil to drain into the oil pan 3 Set the parking brake and ensure the gearshift is securely latched in P Park 4 Open the hood Protect yourself from engine heat 5 Locate and carefully remove the engine oil level dipstick 6 Wipe the dipstick clean Insert the dipstick fully then remove it again If th...

Page 235: ...chapter 2 If the engine oil level is not within the normal operating range add only certified engine oil of the recommended viscosity Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening 3 Recheck the engine oil level Make sure the oil level is not above the normal operating range on the engine oil level dipstick 4 Install the dipstick and ensure it is fully se...

Page 236: ...your vehicle s engine Refer to Maintenance product specifications and capacities later in this chapter for more information Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenan...

Page 237: ...to store your vehicle for an extended period of time This will minimize the discharge of your battery during storage Note Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability WARNING Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames sparks or ...

Page 238: ...s process 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshift in P Park turn off all accessories and start the engine 3 Run the engine until it reaches normal operating temperature 4 Allow the engine to idle for at least one minute 5 Turn the A C on and allow the engine to idle for at least one minute 6 Release the parking brake With your foot on the brake pedal and wit...

Page 239: ...F 36 C Coolant concentration testing is possible with a hydrometer or antifreeze tester The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir If the level falls below add coolant per the instructions in the Adding engine coolant section Your vehicle was factory filled with a 50 50 engine coolant and water concentration If the concen...

Page 240: ...olant to the reservoir Refer to Adding engine coolant in this chapter Note Automotive fluids are not interchangeable do not use engine coolant antifreeze or windshield washer fluid outside of its specified function and vehicle location Adding engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant reservoir when the en...

Page 241: ...thout engine coolant may be added in case of emergency to reach a vehicle service location In this instance the cooling system must be drained and refilled with a 50 50 mixture of engine coolant and distilled water as soon as possible Water alone without engine coolant can cause engine damage from corrosion overheating or freezing Do not use alcohol methanol brine or any engine coolants mixed with...

Page 242: ...adiator is almost full 6 Replace the cap Turn until tightly installed Cap must be tightly installed to prevent coolant loss After any coolant has been added check the coolant concentration refer to Checking engine coolant If the concentration is not 50 50 protection to 34 F 36 C drain some coolant and adjust the concentration It may take several drains and additions to obtain a 50 50 coolant conce...

Page 243: ...ngine damage Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months If you drive in extremely hot climates It is still necessary to maintain the coolant concentration above 40 NEVER decrease the coolant concentration below 40 Decreased engine coolant concentr...

Page 244: ... be limited The air conditioning system will be disabled Continued operation will increase the engine temperature The engine will completely shut down causing steering and braking effort to increase Once the engine temperature cools the engine can be re started Take your vehicle to an authorized dealer as soon as possible to minimize engine damage When fail safe mode is activated You have limited ...

Page 245: ...OUT AUTOMOTIVE FUELS Important safety precautions WARNING Do not overfill the fuel tank The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire WARNING The fuel system may be under pressure If the fuel filler cap is venting vapor or if you hear a hissing sound wait until it stops before completely removing the fuel filler cap Otherwise fuel may spray out and injure you...

Page 246: ...tion could lead to permanent injury Fuels can also be harmful if absorbed through the skin If fuel is splashed on the skin and or clothing promptly remove contaminated clothing and wash skin thoroughly with soap and water Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatm...

Page 247: ... Starting in the Driving chapter Ethanol is more chemically active than gasoline It corrodes some metals and causes some plastic and rubber components to swell break down or become brittle and crack especially when mixed with gasoline Special materials and procedures have been developed for flexible fuel vehicles and the dispensers used by ethanol fuel providers WARNING Flexible fuel components an...

Page 248: ...pproved fuel container on the ground DO NOT fill a fuel container while it is in the vehicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling DO NOT use a device that would hold the fuel pump handle in the fill position Fuel filler cap When fueling your vehicle 1 Turn the engine off 2 Carefully turn the filler cap counterclockwise until it spins o...

Page 249: ...s designed for your vehicle The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford Motorcraft or other certified fuel filler cap is not used WARNING The fuel system may be under pressure If the fuel filler cap is venting vapor or if you hear a hissing sound wait until it stops before completely removing the fuel filler cap Otherwise fuel may sp...

Page 250: ...ing manganese based additives Note Use of any fuel other than those recommended may cause powertrain damage a loss of vehicle performance and repairs may not be covered under warranty Cleaner air Ford endorses the use of reformulated cleaner burning gasolines to improve air quality per the recommendations in the Choosing the right fuel section Octane recommendations Your vehicle is designed to use...

Page 251: ...l you should follow a different maintenance schedule In addition to this if you exclusively use E85 fuel it is also recommended to fill the fuel tank with regular unleaded gasoline once every 3 000 miles 4 800 km See scheduled maintenance information for more information Fuel quality Do not add aftermarket fuel additive products to your fuel tank It should not be necessary to add any aftermarket p...

Page 252: ...re of fuel economy We do not recommend taking fuel economy measurements during the first 1 000 miles 1 600 km of driving engine break in period You will get a more accurate measurement after 2 000 miles 3 000 miles 3 000 km 5 000 km Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Maintenance prod...

Page 253: ...meter reading in miles or kilometers 2 Each time you fill the tank record the amount of fuel added in gallons or liters 3 After at least three to five tank fill ups fill the fuel tank and record the current odometer reading 4 Subtract your initial odometer reading from the current odometer reading 5 Follow one of the simple calculations in order to determine fuel economy Calculation 1 Divide total...

Page 254: ...froster may reduce fuel economy You may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occurs Unnecessary shifting of this type could result in reduced fuel economy Warming up a vehicle on cold mornings is not required and may reduce fuel economy Resting your foot on the brake pedal while driving may reduce fuel economy Combine errands and minimiz...

Page 255: ...d have a sticker on the window called the Monroney Label which contains EPA fuel economy estimates Contact your authorized dealer if the Monroney Label is not supplied with your vehicle The EPA fuel economy estimates should be your guide for the fuel economy comparisons with other vehicles Your fuel economy may vary depending upon the method of operation and conditions EMISSION CONTROL SYSTEM Your...

Page 256: ...ks may result in entry of harmful and potentially lethal fumes into the passenger compartment Do not make any unauthorized changes to your vehicle or engine By law vehicle owners and anyone who manufactures repairs services sells leases trades vehicles or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working Information about...

Page 257: ...he service engine soon indicator on can result in increased emissions lower fuel economy reduced engine and transmission smoothness and lead to more costly repairs Readiness for Inspection Maintenance I M testing Some state provincial and local governments may have Inspection Maintenance I M programs to inspect the emission control equipment on your vehicle Failure to pass this inspection could pr...

Page 258: ...riods Allow the vehicle to sit for at least eight hours without starting the engine Then start the engine and complete the above driving cycle The engine must warm up to its normal operating temperature Once started do not turn off the engine until the above driving cycle is complete If the vehicle is still not ready for I M testing the above driving cycle will have to be repeated POWER STEERING F...

Page 259: ...mised seek service from your authorized dealer immediately TRANSMISSION FLUID Checking automatic transmission fluid if equipped Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes Your transmission does not consume fluid However the fluid level should be checked if the transmission is not working properly i e if the transmission slips or shifts slow...

Page 260: ...spect the fluid level The fluid should be in the designated area for normal operating temperature or ambient temperature Low fluid level Do not drive the vehicle if the fluid level is at the bottom of the dipstick and the ambient temperature is above 50 F 10 C Correct fluid level The transmission fluid should be checked at normal operating temperature 150 F 170 F 66 C 77 C on a level surface The n...

Page 261: ...product specifications and capacities in this chapter Use of a non approved automatic transmission fluid may cause internal transmission component damage If necessary add fluid in 1 2 pint 250 ml increments through the filler tube until the level is correct If an overfill occurs excess fluid should be removed by an authorized dealer An overfill condition of transmission fluid may cause shift and o...

Page 262: ...ir filter housing and cover clean to remove any dirt or debris and to ensure good sealing 5 Install a new air filter element Be careful not to crimp the filter element edges between the air filter housing and cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated 6 Replace the air filter housing cover and secure the clamps 7 Replace the air inlet t...

Page 263: ...authorized dealer Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft威 or equivalent replacement parts The customer warranty may be void for any damage to the engine if such spark plugs are not used Maintenance and Specifications ...

Page 264: ...id PM 1 C WSS M6C62 A or WSS M6C65 A1 Door weatherstrips Silicone Spray Lubricant XL 6 ESR M13P4 A Engine coolant 18 6 quarts 17 6L Motorcraft威 Premium Gold Engine Coolant with bittering agent yellow colored 1 VC 7 B WSS M97B51 A1 Cooling system stop leak pellets Motorcraft威 Cooling System Stop Leak Pellets VC 6 WSS M99B37 B6 Maintenance and Specifications 263 2010 Crown Victoria cro Owners Guide ...

Page 265: ... Canada CXO 5W20 LFS12 Canada WSS M2C930 A with API Certification Mark Hinges latches striker plates fuel filler door hinge and seat tracks Multi Purpose Grease XG 4 or XL 5 ESB M1C93 B Lock cylinders Motorcraft威 Penetrating and Lock Lubricant XL 1 None Power steering fluid Between MIN and MAX on reservoir Motorcraft威 MERCON威 V ATF XT 5 QM MERCON威 V Automatic transmission fluid 4R75E 13 9 quarts 1...

Page 266: ...pped with an in tank cooler The amount of transmission fluid and fluid level should be set by the indication on the dipstick s normal operating range Police or Handling Package refill capacity 12 8 quarts 12 1L 4 Use of any fluid other than the recommended fluid may cause transmission damage Refer to scheduled maintenance information to determine the correct service interval 5 Rear axles are consi...

Page 267: ...nol E85 Firing order 1 3 7 2 6 5 4 8 1 3 7 2 6 5 4 8 Ignition system Coil on plug Coil on plug Spark plug gap 0 052 0 056 inch 1 32 1 42 mm 0 041 0 047 inch 1 04 1 20 mm Compression ratio 9 4 1 9 4 1 Engine drivebelt routing Maintenance and Specifications 266 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 268: ...ated The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Vehicle identification number VIN The vehicle identification number is located on the driver side instrument panel Please note that in the graphic XXXX is representative of your vehicle identification number XXXXXXXXXXXXXXXXX Maintenance and...

Page 269: ...y type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label The following table tells you which transmission each code represents Description Code Four speed automatic overdrive 4R75E Q Maintenance and Specifications 268 2010 Crown Victoria cro Owners Guide...

Page 270: ... for the varying demands and unique requirements under which they are operated Note As the police proportion of the Crown Victoria market continues to increase some of these heavy duty components have become standard across the Crown Victoria line to reduce parts and manufacturing complexity Components that are part of the option packages are listed below and on the following pages with a brief ou...

Page 271: ...ion IDLE METER Your vehicle may be equipped with an idle meter to indicate how much time the vehicle is idling in P Park or N Neutral The meter is incorporated with the vehicle odometer Pressing the odometer reset button once will display the trip odometer miles followed by a T for trip odometer Pressing the odometer reset button a second time will display the idle meter hours followed by an h for...

Page 272: ...0 High Performance Synthetic Rear Axle Lubricant XY 75W140 QL WSL M2C192 A ELECTRICAL Battery police The Motorcraft威 maintenance free battery normally does not require additional water during its life However for severe service usage or in high temperature climates the electrolyte level should be checked at least every five months or 5 000 miles 8 000 km If the electrolyte level is below the level...

Page 273: ...ctrical system into a discharge condition Electrical power management systems should be applied if necessary to avoid discharging the battery Power distribution connector Power for aftermarket equipment can be obtained from the power distribution connector located under the glove compartment This connector contains several fused power feeds and inputs available for the addition of accessories The ...

Page 274: ... details Rear power point police The rear power point is a battery access port for police auxiliary equipment mounted in the trunk It is capable of supplying 80 amps of battery power The front power distribution box PDB contains two 50 amp fuses which protects the power point Battery access is via two studs contained in an enclosure mounted in the trunk on the right side fender support The termina...

Page 275: ...ng flash to pass However the low beam headlights will remain on and unaffected HEAVY DUTY SUSPENSION POLICE This option includes certain heavy duty components that contribute to the vehicle s stability and road handling capability under extremes of operation The police vehicle has a heavy duty steering gear extra control shock absorbers and heavy duty front and rear stabilizer bars COOLERS It is s...

Page 276: ... nylon overlay As such the following steps should be taken to avoid flatspotting when the vehicles are not used for a period of time Fleets should store the vehicles with 44 psi 303 kPa in the tires If the vehicle is stored for periods longer than 30 days it should be moved several feet at least once during each 30 day period so that a different portion of the tread contacts the ground Tire pressu...

Page 277: ...del years due to the introduction of TPMS When a new tire wheel is installed When one of your road tires is replaced by a new tire wheel the TPMS sensor located in the new tire wheel needs to be trained to the vehicle TPMS system training tools An inexpensive TPMS training tool P N 8C2Z 1A203 A can be purchased from any Ford dealer for use by the driver or shop technician for training the system a...

Page 278: ... to be repeated on all four wheels A double horn chirp indicates the need to repeat the procedure TPMS reset procedure Note It is recommended that you read the entire procedure before attempting Note To enter the reset mode Steps 1 6 MUST be completed within 60 seconds 1 Place the ignition in the off position and keep the key in the ignition 2 Press and release the brake pedal 3 Cycle the ignition...

Page 279: ... attempts to enter the reset mode the horn does not sound and the TPMS indicator does not flash seek service from your authorized dealer 7 Train the TPMS sensors in the tires using the following TPMS reset sequence starting with the left front tire in the following clockwise order 1 Left front tire Front driver s side 2 Right front tire Front passenger s side 3 Right rear tire Rear passenger s sid...

Page 280: ...ton while holding either tool to the side wall until the horn sounds The horn will sound once within approximately 10 seconds to indicate the process was successful Note If a double horn chirp is heard repeat the procedure If a single horn chirp is not heard move the vehicle to rotate the wheels at least a 1 4 turn and repeat the procedure starting with Step 1 If the horn does not sound while atte...

Page 281: ... Brake fluid may be replaced more frequently on vehicles involved in frequent high speed pursuits with heavy brake usage INTERIOR Heavy duty seats police The front seat assemblies including the seat adjustment mechanisms and supports are ruggedly designed and ensure working comfort An anti stab plate is integrated into the seat back to reduce the risk of officer injury An adjustable power lumbar s...

Page 282: ...s such as two way radios telephones and theft alarms that are equipped with radio transmitters If you install this equipment in your vehicle you should comply with those rules and a qualified technician should install the equipment Ford Motor Company vehicles are in compliance with FCC regulations CFR 47 Part 15 and SAE J551d for radiated electromagnetic emissions Mobile communication systems may ...

Page 283: ...ectrical equipment into the brake light circuit or any other circuit which is connected to the PCM anti lock brake computer airbag system or any other vehicle system which will cause vehicle malfunction WARNING Contact during a crash with aftermarket equipment in a vehicle can result in a personal injury WARNING Installation of prisoner barriers may increase the risk of injury to front seat occupa...

Page 284: ...ce the risk of police equipment penetrating into the fuel tank and or back seat in high speed rear impacts Trunk Equipment Mounting Guide an outline pattern with recommended fastener mounting locations in the trunk The guide can be found in the Police Interceptor Modifier Guide and on the Internet at www fleet ford com Trunk packing considerations the following guidelines are offered to reduce the...

Page 285: ...uld be laterally oriented in the trunk area 1 Spare tire special considerations The safest location for the spare tire jack and lug wrench is the production location on the forward package shelf above the rear axle If unable to mount there the next safest location for the spare tire is mounted vertically inside the Trunk Pack using the J bolt attachment device provided with the Trunk Pack The jack...

Page 286: ...pped with an optional fire suppression system The fire suppression system is designed to help reduce the risk of injury in high speed rear impacts The fire suppression system deploys chemicals designed to slow the spread of fire or potentially extinguish a fire thereby providing more time for occupants to escape from a crashed vehicle The fire suppression system is mounted beneath the vehicle and ...

Page 287: ...pproved ISO symbol for fire suppression is shown in Figure A This symbol is printed on the manual activation switch and on the diagnostic telltale on the instrument cluster The system automatically performs a diagnostic check self check and momentarily lights the cluster lamp when the key is turned on If the diagnostic lamp stays on refer to the appropriate sections of the Ford service manual for ...

Page 288: ...tered trademarks of DuPont or its affiliates The panels have been subjected to standard Ford Motor Company vehicle testing including long term durability key life and crash testing Important In the interest of officer safety detailed panel performance specifications are not shown here The specifications can be dangerous in the hands of criminals Contact 1 800 34 FLEET for panel performance specifi...

Page 289: ...38 When the panels are removed the Ballistic Panel label affixed to the door trim panel must also be removed AIRBAGS Dual driver passenger airbags and side airbags if equipped affect the way police equipment can be mounted in police vehicles Any surfaces that could come into contact with an airbag once it has deployed must not damage the airbag or alter its deployment path Once the airbag has full...

Page 290: ...represent free form deployments without the loading of occupants The shaded areas in Figures 6 through 8 represent available police equipment mounting zones These zones are shown for police vehicles equipped with standard bucket seats While bench seats are optional and still appropriate for vehicles with certain limited police equipment requirements the standard bucket seats are recommended for ve...

Page 291: ...f airbag door 3 28 5 inches 725 mm No objects should be placed between the airbags due to airbag variability 10 20 30 40 50 60 70 80 90 100 110 120 20 40 60 80 100 120 140 160 180 200 L P R N D 2 1 1 2 3 Crown Victoria Severe Duty 290 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 292: ...Figure 2 1 30 5 inches 775 mm Cross section through center of vehicle passenger side shown 1 Crown Victoria Severe Duty 291 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 293: ...Figure 3 1 23 6 inches 600 mm Front passenger compartment 2 17 inches 430 mm Front driver Crown Victoria Severe Duty 292 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 294: ...ches 200 mm From out board side of seat 2 15 inches 380 mm Forward of seat back Figure 5 if equipped 3 27 5 inches 700 mm Up from SAB module Crown Victoria Severe Duty 293 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 295: ... Area in front of center console from bottom of ashtray to top of instrument panel see Figure 2 for dimensions 4 11 inches 279 mm width horizontally centered on ashtray door 10 20 30 40 50 60 70 80 90 100 110 120 20 40 60 80 100 120 140 160 180 200 L P R N D 2 1 2 1 4 3 Crown Victoria Severe Duty 294 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 296: ...t panel 3 Prisoner screen 4 10 inches 254 mm 5 Area on tunnel between seats 6 Height 8 5 inches 216 mm 7 12 inches 305 mm 8 Area on tunnel beneath center console 9 Tunnel 10 Depth 1 5 inches 38 mm 7 5 6 4 3 8 2 9 10 1 Crown Victoria Severe Duty 295 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 297: ...RNING Do not attempt to tamper with disconnect or deactivate the airbag system Tampering with an airbag system could cause the bag to inflate or become inoperative The airbag system should not be disconnected or deactivated WARNING Do not mount or place any objects in the deployment path of an airbag 1 2 3 4 Crown Victoria Severe Duty 296 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 298: ...nough to activate the airbag reduce the risk of passengers being thrown from the vehicle SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS Will there be any way to special order police vehicles without the airbag systems No Based on the federal law FMVSS 208 after August 31 1993 the Original Equipment Manufacturers OEMs will not be able to sell passenger cars that do not contain passive restr...

Page 299: ... properly safety belted It is recommended that such passengers be properly restrained in the rear seat if at all possible Can conditions encountered in aggressive pursuit driving situations e g high speed braking uneven road surfaces cause inadvertent inflation of an airbag that might result in loss of vehicle control No Aggressive pursuit driving conditions do not fit this criteria Airbags are de...

Page 300: ...GENUINE FORD ACCESSORIES FOR YOUR VEHICLE See your dealer for the latest accessories available for your vehicle Accessories 299 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 301: ...ded service plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Genuine Ford and Motorcraft威 Parts Rental car reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable coverage If y...

Page 302: ...t covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except California Shock absorbers Clutch disc Belts and hoses Contact your selling Ford Lincoln or Mercury dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budge...

Page 303: ...Ford Extended Service Plan 302 2010 Crown Victoria cro Owners Guide 2nd Printing USA fus ...

Page 304: ...tion 263 Police and fleet vehicles 270 Auxiliary power point 67 Axle lubricant specifications 263 Police and fleet vehicles 271 refill capacities 263 traction lok 184 B Battery 236 acid treating emergencies 236 jumping a disabled battery 208 maintenance free 236 Police vehicles 271 replacement specifications 262 servicing 236 Belt Minder威 107 Booster seats 138 Brakes 179 anti lock 179 180 anti loc...

Page 305: ...lan 300 Getting assistance outside the U S and Canada 219 Getting roadside assistance 189 Getting the service you need 215 Ordering additional owner s literature 220 Utilizing the Mediation Arbitration Program 219 D Daytime running lamps see Lamps 48 Defrost rear window 46 Dipstick automatic transmission fluid 258 engine oil 233 Driving under special conditions 187 through water 188 E Electronic m...

Page 306: ...l pump shut off switch 191 improving fuel economy 251 octane rating 249 250 266 quality 250 running out of fuel 251 safety information relating to automotive fuels 244 Fuel flex fuel vehicle FFV 244 249 250 Fuses 192 193 G Gas cap see Fuel cap 247 Gas mileage see Fuel economy 251 Gauges 17 H Hazard flashers 190 Head restraints 91 Headlamps 47 aiming 49 51 autolamp system 47 bulb specifications 54 ...

Page 307: ... Traction Loc 184 Load limits 163 Locks autolock 76 childproof 78 doors 76 Lubricant specifications 263 Lug nuts 207 Lumbar support seats 95 M Message center 19 20 english metric button 24 25 system check button 24 warning messages 25 Mirrors 69 70 automatic dimming rearview mirror 69 fold away 70 heated 70 side view mirrors power 70 Mobile media system Police and fleet vehicles 281 Motorcraft威 pa...

Page 308: ...straints 97 101 106 Belt Minder威 107 extension assembly 105 for adults 102 105 for children 124 lap belt 103 Occupant Classification Sensor 99 warning light and chime 106 Safety restraints LATCH anchors 133 Safety seats for children 128 Safety Compliance Certification Label 267 Seat belt extenders police 280 Seats 91 child safety seats 128 front seats 92 heated 96 Heavy duty police 280 SecuriLock ...

Page 309: ...eational towing 172 trailer towing 169 wrecker 213 Traction control 182 Traction lok rear axle 184 Transmission 185 brake shift interlock BSI 184 fluid checking and adding automatic 258 fluid refill capacities 263 lubricant specifications 263 Trunk 78 Pack and loading 282 remote release 75 81 Turn signal 52 V Vehicle Identification Number VIN 267 Vehicle loading 163 Ventilating your vehicle 176 W ...

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