Possible cause
1. Power switch faulty or in OFF
position; loose connection.
2. Refrigerator not plugged in.
3. No power to cord.
4. Temp controller not energizing
control relay.
5. Defective control relay.
6. Probe not sensing cut in
temperature.
1. Condensing unit power cord not
plugged in to socket.
2. Control relay contacts not closing.
1. Thermal overload open or
defective.
2. Capacitor and/or relay defective.
3. Compressor defective.
1. Evaporator power cord not
plugged in to socket.
2. Control relay contacts not closing.
3. Defective fan motor.
1. Controller not sensing cut off
temperature.
2. Controller keeping control relay
energized.
3. Control relay stuck closed.
1. Condenser or evaporator coil
needs cleaning.
2. Faulty door gasket.
3. Excessively high ambient.
4. Refrigerant leak.
5. Incorrect refrigerant charge.
6. Plugged capillary tube.
7. Inefficient compressor.
Solution
1. Turn power switch to ON position;
check switch and connections.
2. Connect plug.
3. Restore power.
4. Check controller contact terminals for
power. Replace controller if needed.
5. Replace relay.
6. Replace controller and/or probe.
1. Reconnect power cord.
2. Replace relay.
1. Allow to cool or replace.
2. Replace as required.
3. Replace compressor.
1. Reconnect power cord.
2. Replace relay.
3. Replace fan motor.
1. Replace controller and/or probe.
2. Replace controller.
3. Replace control relay.
1. Clean coils as needed.
2. Replace door gasket.
3. Maximum recommended ambient is
100 degrees F.
4. Locate and repair leak.
5. Recover, evacuate and weigh in
correct charge.
6. Replace capillary tube.
7. Consult technical service.
Symptom
Refrigerator does not operate
(no components run)
Compressor and condenser
fan do not run.
Compressor does not run.
Evaporator fan motor does not run.
Refrigerator does not shut off.
Refrigerator does not maintain
temperature (all components run).
10
If problems persist after following this basic troubleshooting guide, call Follett’s
technical service group at (800) 523-9361, (888) 2-FOLLETT or (610) 252-7301.
Refrigerator troubleshooting guide
Before calling for service
1. Check that unit is plugged in.
2. Test outlet with another appliance to verify power.
