Cleaning/descaling and sanitizing
Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for
use with potable water sources . The presence, or suspected presence, of infectious agents may call for additional
measures, including the replacement of components and more comprehensive disinfection measures . Follett
recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent
subject matter experts to assure complete remediation .
Periodic cleaning/descaling and sanitizing of Follett’s ice and water dispenser and ice machine system is required
to ensure peak performance and delivery of clean, sanitary ice . The recommended cleaning procedures that follow
should be performed at least as frequently as recommended and more often if environmental conditions dictate .
Cleaning of the condenser can usually be performed by facility personnel . Cleaning/descaling and sanitizing of
the ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized
service agent . Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning
is performed according to the schedule below . Service problems resulting from lack of preventive maintenance will
not be covered under the Follett warranty .
Recommended cleaning/descaling and sanitizing intervals*
Symphony Plus
Frequency
Drain Line
weekly
Drain Pan/Drip Pan
weekly
Exterior
as needed
Condenser
monthly (air-cooled only)
Dispenser and Components
semi-annually
Ice Machine
semi-annually
Transport Tube
semi-annually
Ice Storage Area/Bin
semi-annually
* Ice machine and dispenser must be cleaned and sanitized prior to start-up .
Weekly
CAUTION!
§
Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser .
Dispenser drain pan and drain line
§
Pour 1 gal . (3 .8 L) of hot tap water into drain pan to flush drains .
Splash panel front, SensorSAFE infrared dispensing
1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front
cover .
2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner .
3. Reactivate dispensing by pressing and releasing clean switch again .
Monthly
CAUTION!
§
Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser .
Condenser (air-cooled ice machine only)
1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal
performance .
Semi-Annually (more often if conditions dictate)
§
A cleaning/descaling and sanitizing procedure should always include both the ice machine and dispenser .
§
Icemaking system can be cleaned/descaled in place .
8
E12CI425A 230 V 50 Hz, C12CI425A 220 V 60 Hz
