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125024-01A

27

POSSIBLE CAUSE

1. Control  knob  not  fully 

pressed in

2. Control knob not pressed in 

long enough

3. Safety interlock system has 

been triggered 

4. Equipment shutoff valve not 

fully open

5. Pilot  flame  not  touching 

thermocouple,  which  al

-

lows thermocouple to cool, 

causing  pilot  flame  to  go 

out. This problem could be 

caused  by  one  or  both  of 

the following:

  A) Low gas pressure

  B) Dirty or partially clogged 

ODS/pilot 

6. Thermocouple  connection 

loose at control valve 

7. Thermocouple damaged

8. Control valve damaged

1. Inlet  gas  pressure  is  too 

low

2. Burner orifice(s) clogged

3. Mislocated crossover tube

4. Remote  selector  in  OFF 

position

5. Wire disconnected from gas 

control

1. Manifold  pressure  is  too 

low

2. Burner orifice(s) clogged

3. Mislocated crossover tube

1. Burner orifice is clogged or 

damaged

2. Damaged burner

3. Gas regulator defective

REMEDY 

1. Press in control knob fully

2. After ODS/pilot lights, keep 

control knob pressed in 30 

seconds

3. Wait one minute for safety 

interlock  system  to  reset. 

Repeat ignition operation

4. Fully open equipment shut-

off valve

5. A) Contact local natural or 

propane/LP gas company

 

  B)  Clean  ODS/pilot  (see 

Cleaning and Maintenance

page 24) or replace ODS/

pilot assembly 

6. Hand  tighten  until  snug, 

then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

1. Contact  local  natural  or 

propane/LP gas company

2. Clean  burner(s)  (see 

Cleaning and Maintenance

page 24) or replace burner 

orifice(s)

3. 

Contact qualified service per

-

son

4. Put remote selector in ON 

position

5. See 

Wiring Diagram

, page 

25

1. Contact  local  natural  or 

propane/LP gas company

2. Clean  burner(s)  (see 

Cleaning and Maintenance

,

 

page 24) or replace burner 

orifice(s)

3. 

Contact qualified service per

-

son

1. Clean burner (see 

Cleaning 

and Maintenance

, page 24) 

or replace burner orifice

2. Replace damaged burner

3. Replace gas regulator

OBSERVED PROBLEM

ODS/pilot  lights  but  flame 

goes out when control knob 

is released

One or both burners do not 

light after ODS/pilot is lit

Delayed  ignition  of  one  or 

both burners

Burner  backfiring  during 

combustion

TROUbLESHOOTING

Continued

f i r e - p a r t s . c o m

Summary of Contents for EMC18NR/PR

Page 1: ...y phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference UNVENTED VENT FREE GA...

Page 2: ...r It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on page 6 of this manual This appliance may be in stalled in an aftermarket permanently located manufactured mobile home where not prohib ited by local codes This appliance is only for use with the type of gas indic...

Page 3: ...cals known to the state of California to cause cancer or birth defects or other reproductive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble op erate or service this fireplace Improper use of this fireplace can cause serious injury or death from burns fire explo sion electricalshockandcarbon monoxide poisoning DANGER Carbonmonoxide poisoning may lead to deat...

Page 4: ...uctions across openings of fireplace 8 To prevent the creation of soot follow the instructions in Cleaning and Maintenance page 24 9 Before using furniture polish wax carpet cleaner or similar products turn heater off If heated thevaporsfromtheseproductsmay create a white powder residue within burner box or on adjacent walls and furniture 10 This heater needs fresh outside air ven tilation to run ...

Page 5: ... Accessories page 34 The wall thermostat or hand held thermostat may not be used where vented decorative list ing is required Unpacking CAUTION Donotremovethe data plates from the grate as sembly The data plates contain important warranty and safety information 1 Remove logs and heater base assembly from carton Note Do not pick up heater base assem bly by burners This could damage heater Always ha...

Page 6: ... energy efficient your home needs to breathe Fresh air must enter your home All fuel burning ap pliances need fresh air for proper combustion and ventilation Exhaust fans fireplaces clothes dryers and fuel burning appliances draw air from the house to operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel burning appliances PROVIDING ADEQUAT...

Page 7: ...mum Btu Hr the space can support 3 Add the Btu Hr of all fuel burning appliances in the space Vent free fireplace ___________ Btu Hr Gas water heater ___________ Btu Hr Gas furnace ___________ Btu Hr Vented gas heater ___________ Btu Hr Gas fireplace logs ___________ Btu Hr Other gas appliances __________ Btu Hr Total __________ Btu Hr Do not include direct vent gas appliances Direct vent draws co...

Page 8: ...ing the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation grills or ducts Figure 2 Ventilation Air from Inside Building Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilati...

Page 9: ... free heaters add moisture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventila tion page 6 CHECK GAS TYPE Use the correct type of gas natural or propane LP If your gas supply is not the correct gas type do not install heater Call dealer where you bought heater for proper ...

Page 10: ...xample Minimum Noncombustible Material Clearances If Not Using Mantel Note If using a mantel proceed to If Using Mantel If not using a mantel follow these instructions You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be at least 1 2 thick With sheet metal you must have noncombustible material behind it Noncombustible ma...

Page 11: ...e of Mantel Hood GA6050 GA6052 or GA6053 Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf Hearth 5 Min Combustible Material Figure 9 Minimum Fireplace Clearances Above Combustible Flooring NOTICE Surface temperatures ofadjacentwallsandmantelsbe comehotduringoperation Walls and mantels above the firebox may become hot to the touch If installed properly these tem peratures meet the re...

Page 12: ...10 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for minimum permanent flue opening you must provide Attach damper clamp so the minimum permanent flue open ing will be maintained at all times Area of Various Standard Round Flues Diameter Area 5 20 sq inches 6 29 sq inches 7 39 sq inches 8 51 sq inches Chimney Minimum Permanent He...

Page 13: ...rtar joint of bricks 4 Remove heater base from fireplace 5 Drill holes at marked locations using 3 16 drill bit 6 Attachbase throughholesinbacksidepan els of base to fireplace floor using masonry screws provided in hardware package see Figure 12 7 Connect to gas supply See Connecting To Gas Supply Figure 11 Attaching Flexible Gas Hose to Heater Gas Regulator Gas Control Flexible Gas Hose Provided ...

Page 14: ... or greater to allow proper gas volume to heater Ifpipeistoosmall undue loss of volume will occur Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 14 IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning on or ...

Page 15: ...ontrol valve and equip ment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed ...

Page 16: ...alve from the switch assembly as shown in Figure 18 Gas Meter Figure 17 Checking Gas Joints Natural Gas Only Control Valve Location Equipment Shutoff Valve Installation Continued Installing optional remote accessories Installing Remote Receiver Remote control accessories are available separately see Accessories page 34 Read instructions shipped with remote control along with instructions below bef...

Page 17: ...mote Receiver and Hand Held Remote Control Two 9 volt alkaline batteries not included are required to operate this heater with the wireless hand held remote control set One battery must be installed in the receiver and one in the hand held remote control unit Note Only use alkaline batteries Figure 19 Disconnecting Switch from Control Valve Switch Control Valve INSTALLING LOGS Embers and Lava Rock...

Page 18: ...Log 2 Figure 22 Installing Log 4 Rib 5 Place top left log 5 onto rear log 1 and front log 3 Match round peg on bottom of top left log 5 with round hole in front log 3 and square hole in log 5 with square peg on log 1 see Figure 23 6 Place top middle log 6 onto rear log 1 and front log 3 Match square peg on bottom of log 6 with square hole on log 4 and round hole on log 6 with peg on log 1 see Figu...

Page 19: ...e a bright glow appearing as hot coals Follow instructions for the ember material you choose Should embers need replac ing see Parts page 33 Platinum Bright Ember placement Add embers to front flat burner Gently remove embers from bag Separate pieces of ember material and place on surface of flat burner just behind horizontal ports as shown in Figure 27 on page 20 Rock Wool placement Place rock wo...

Page 20: ...ontrol valve Place switch log so the switch is easy to access WARNING Do not use any other ember material not sup plied with this unit Figure 28 Placement of Rock Wool shown with Platinum Bright Embers Figure 27 Platinum Bright Embers Flat Front Burner Ember Material Rock Wool WARNING Do not operate unit without ember material correctly in place as shown in Figures 27 28 Do NOT place ember materia...

Page 21: ...and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstructions across openings of fireplace You must operate this heater withafireplacescreeninplace Make sure fireplace screen is closed ...

Page 22: ...You may be running this heater for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds or more This will allow air to bleed from the gas system 7 With control knob pressed in press and release ignitor button on left side of log set This will light pilot The pilot is attached to the front of U shaped burner If needed keep pressing ignitor bu...

Page 23: ...ition see Figure 32 Figure 32 Control Knob Ignitor Button and Remote Selector Switch Selector Switch Control Knob in OFF Position Flame Adjustment Knob Ignitor Figure 33 Correct Pilot Flame Pattern Pilot Burner Thermocouple Figure 34 Incorrect Pilot Flame Pattern Thermocouple Pilot Burner Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 33 shows a correct pilot ...

Page 24: ...r for dust and dirt see Figure 35 3 Blow air through the ports slots and holes in the burner 4 Check injector holder located at end of burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner repeat steps 3...

Page 25: ...as Pressure in of water Max 14 W C Min 11 W C For purpose of input adjustment EMC24NR VCC24NRA Rating Variable 28 000 39 000 Btu Hr Type Gas Natural Ignition Electronic Manifold Pressure 3 4 W C Inlet Gas Pressure in of water Max 10 5 W C Min 5 W C For purpose of input adjustment EMC30PR VCC30PRA Rating Variable 28 000 39 000 Btu Hr Type Gas Propane LP Ignition Electronic Manifold Pressure 7 9 W C...

Page 26: ...ines when in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Overlap ember material 1 4 see page 19 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Replace ignitor cable 4 Replace ignitor 5 Replace pilot assembly 6 Replace pilot assembly 7 Install new alkaline bat tery in...

Page 27: ...0 seconds 3 Wait one minute for safety interlock system to reset Repeat ignition operation 4 Fully open equipment shut off valve 5 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance page 24 or replace ODS pilot assembly 6 Hand tighten until snug then tighten 1 4 turn more 7 Replace pilot assembly 8 Replace control valve 1 Contact local natural or propa...

Page 28: ...rners until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installa tion clearances see pages 9 through 11 4 Clean burners see Clean ing and Maintenance page 24 or replace burner orifice s 1 Turn heater off when us ing furniture polish wax carpet cleaners or similar products 1 Refer to Air for Combustion and Ventilation require ments pag...

Page 29: ...as leak See Warning statement at top of page 2 Control valve or gas control defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of page 1 Hand held remote control is too close to heater REMEDY 1 Open window to venti late room Stop using odor causing products while heater is running 2 Refill supply tank propane LP only 3 Locate and correct all leaks s...

Page 30: ...A 30 Parts Remote Ready Variable Control Models EMC18 N P R EMC24 N P R EMC30 N P R VCC18 N P RA VCC24 N P RA and VCC30 N P RA 30 31 16 15 14 27 1 26 21 22 24 25 29 23 3 2 4 28 5 7 6 8 9 10 11 33 32 20 18 19 17 13 12 fire parts com ...

Page 31: ...n Burner 1 12 125026 01 Burner Inlet Tube 1 13 111819 07 Elbow Orifice Front 1 111819 11 Elbow Orifice Front 1 111819 10 Elbow Orifice Front 1 14 125019 01 Ignitor Bracket 1 15 111435 01 Electronic Ignitor 1 16 098271 12 Ignitor Cable 1 17 112829 02 Air Shutter 1 18 119795 01 Gasket 1 19 119321 01 Venturi Tube 1 20 097384 01 ODS Nut 2 21 116559 04 Natural Gas Air Shutter 1 116559 03 Propane LP Gas...

Page 32: ... 4 125052 05 125052 06 125052 07 Front Log 4 1 5 120954 05 125052 09 125052 09 Top Left Log 5 1 6 120954 06 120954 06 120954 06 Top Middle Log 6 1 7 120954 07 120954 07 120954 07 Top Right Log 7 1 8 121079 01 121079 01 121079 01 Switch Log 1 Parts Log Sets for Models EmC18 N P R EmC24 N P R EmC30 N P R VCC18 N P RA VCC24 N P RA and VCC30 N P RA This list contains replaceable parts used in your hea...

Page 33: ...eater how heater was malfunctioning purchase date Usually we will ask you to return the part to the factory Service Hints When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition heater will not produce specified heat propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local propane LP or natural gas supplier Technical Servic...

Page 34: ...HERMOSTAT REMOTE CONTROL KIT TLCR For all remote ready models Allows the fireplace to be operated in a manually or thermostatically controlled mode You can turn the fireplace on and off without ever leaving the comfort of your easy chair WALL MOUNTTHERMOSTATSWITCH GWMT1 For all models The desired comfort setting can be selected on the wall thermostat and the log heater will automatically cycle fro...

Page 35: ...______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _______________________________________...

Page 36: ...ct and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded from thi...

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