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120926-26

Rev. C

09/09

WARRANTY

kEEP ThIS WARRANTY

FMI PRODUCTS, LLC LIMITED WARRANTIES

New Products

Standard Warranty:

 FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects 

in material and workmanship for a period of two (2) years from the date of first purchase from an authorized dealer 

provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s 

warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date 

of first purchase.

Factory Reconditioned Products

Limited Warranty:

 FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be 

free from defects in material and workmanship for 30 days from the date of first purchase from an authorized dealer 

provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s 

warnings and instructions.

Terms Common to All Warranties

The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this 

warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only 

when installed by a qualified installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow-

ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by 

FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI 

PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement 

parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, 

unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of 

the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper 

installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty 

excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all 

implied warranties, including warranties of merchantability and fitness for a particular purpose to two (2) years on 

new products and 30 days on factory reconditioned products from the date of first purchase. FMI PRODUCTS, LLC 

makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not 

be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential 

damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental 

or consequential damages, so the above limitation or exclusion may not apply to you. 
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 
For information about this warranty contact:

Model (located on product or identification tag) _____________________________

Serial No. (located on product or identification tag) __________________________

Date Purchased  __________________________

Keep receipt for warranty verification.

2701 S. Harbor Blvd.

Santa Ana, CA 92704

1-866-328-4538

www.fmiproducts.com

Summary of Contents for CGEF23B

Page 1: ...ere gasoline paint or flammable liquids are or are stored This fireplace meets the construction and safety stan dards of H U D for application in manufactured homes when installed according to these instructions INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference For more information visit www fmiproducts com ELECTRIC FIREPLACE INSERT MODELS CGEF23B AND ...

Page 2: ...Extreme caution is necessary when any heater is used by or near children or inva lids and whenever heater is left operating and unattended 5 Always unplug heater when not in use 6 Do not operate any heater with a damaged cord or plug or if heater malfunctions or has been dropped or damaged in any way Return heater to authorized service facility for examination electrical or mechanical adjustment o...

Page 3: ... wired and grounded in accordance with local codes or in theabsenceoflocalcodes withNationalElectric Code ANSI NFPA 70 latest edition or the Cana dian Electric Code CSA C22 1 as appropriate 19 17 8 23 18 Always disconnect power before perform ing any cleaning maintenance or reloca tion of heater 19 To prevent a possible fire do not burn wood or other materials in this heater 20 To prevent electric...

Page 4: ...he unit if it is damaged or has malfunctioned Ifyoususpectthe unit is damaged return the unit to an authorized service facility forexamination electricalorme chanical adjustment or repair WARNING Due to high tem peratures this heater should be located out of traffic Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet 0 9 m from the front of the ...

Page 5: ... these instructions is not fol lowed exactly a fire or explosion mayresultcausingpropertydam age personal injury or death Do not store or use gasoline or other flammable vapors in the vi cinity of this or any other heater Installing fireplace Select a suitable location that is not suscep tible to moisture and is a safe distance from drapes furniture and high traffic areas Note Follow all national ...

Page 6: ... location at least 3 feet 0 9 m away from combustible materials such as curtains or drapes furniture bedding paper etc 2 Mark desired location on floor and store unit in a safe dry and dust free location 3 Frame in an opening leaving at least 1 4 6 mm around the edge of the unit see Any new wiring must be done in compliance with local and national codes and other ap plicable regulations in order t...

Page 7: ...ustible or non combustible finishing materials When using paint or lacquer to finish the mantel they must be heat resistant to prevent discoloration Operation The controls see Figure 5 are located behind hinged control panel door If using heater con trol panel door will be hot during and immedi ately after operation Open door by pressing on right side A spring magnet will push door forward Pull do...

Page 8: ...ing or servicing Cleaning Firebox 1 Open control panel door by pressing on right side A spring magnet will push door forward Pull door down to open 2 Remove 2 screws holding front trim in place Pull gently to remove trim see Figure 8 There are magnets on the lower portion of trim see Figure 8 3 With gloves and safety glasses in place remove 4 screws from glass retainer brackets 2 per bracket 4 Car...

Page 9: ...teps 1 and 2 of Cleaning Firebox page 8 2 Remove screws from around top panel of firebox see Figure 11 3 There are several wires attached to the top panel Carefully lift top panel 4 Disconnect heater blower wires from main circuit board 5 Remove screws holding heater blower to top panel see Figure 11 6 Remove brackets from heater blower see Figure 12 Save brackets and screws 7 To remove heater fro...

Page 10: ...Control Board Replacing Main Control Board 1 Follow steps 1 through 3 under Replacing Heater Blower page 9 2 Disconnect wires to main control board 3 Squeeze top of standoffs to remove main control board and discard 4 Gently push new control board onto standoffs to install Figure 15 Control Board Main Control Board Standoffs Transformer Figure 13 Removing Heater from Blower Heater Blower Cleaning ...

Page 11: ...een Glass 1 The glass is cleaned in the factory during assembly During shipment installation handling etc glass surface may collect dust particles These can be removed by buffing lightly with a clean damp cloth water only Glass should be completely dried with a lint free cloth or paper towel 2 In the event of glass breakage vacuum all remaining glass pieces with a shop vac DO NOTVACUUM WHILE PIECE...

Page 12: ...arranty coverage for parts replaced under warranty Contact authorized dealers of this product If they can t supply original replacement part s call FMI PRODUCTS LLC at 1 866 328 4537 When calling have ready your name your address model and serial numbers of your heater how heater was malfunctioning purchase date Usually we will ask you to return the part to the factory Accessories Purchase these a...

Page 13: ...set switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker 1 Inspect wiring for loose connections 2 Call a qualified service techni cian to replace flame motor 1 Disconnect from power source and inspect wiring for loose connections and repair or replace if necessary 1 Disconnect from power source and inspect wiring for loose connections and r...

Page 14: ...www fmiproducts com 120926 26C 14 13 18 19 8 12 9 21 16 5 1 17 4 2 11 10 15 7 14 6 3 20 Parts Models CGEF23B and VEF21B ...

Page 15: ...netic Catch 1 6 120926 09 Main Control Board and Standoffs 5 1 7 120927 10 Transformer 1 8 120927 11 Heater 1 9 120926 12 Settings Control Board 1 10 120926 13 LED Drum Assembly 1 11 120927 14 Motor Drum 1 12 120926 15 LED Ember Strip 1 13 120926 20 Remote Control 1 14 120927 21 Remote Control Sensor 1 15 120927 22 Power Cord 1 16 120927 24 ON OFF Switch 1 17 120926 03 Front Glass 1 18 120926 02 C...

Page 16: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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