Fluance Ai61 User Manual
20
Warranty Exclusions
• Products purchased from a dealer not authorized by Fluance.
• Products with the serial number defaced, altered or missing.
• Defects resulting from disaster, accident, abuse, misuse, lightning, power surges,
neglect, unauthorized modification or water damage.
• Defects or damage as a result of repairs performed by a person or party not
authorized by Fluance.
• Defects or damage occurring during shipping (claims should be made with the
shipping company).
• Defect or damage as a result of connecting a product to an outlet with the incorrect
voltage. Voltage converters must be used where applicable.
To Obtain Warranty Service
Should your Fluance product require warranty service, please contact your Fluance
Authorized Dealer and send your product fully insured and freight prepaid to the nearest
Fluance authorized service center. Before sending to Fluance, you will be required to get a
Return Authorization Number from your dealer.
Products shipped without a valid Return Authorization Number will be refused. To avoid
possible shipping damage, make sure the product is properly packaged and well protected.
Include a copy of your original bill of sale as proof of warranty along with your name, home
and/or work telephone number(s), a complete return address and a detailed description of
the faults.
Products repaired within warranty will be returned freight prepaid. This warranty in itself
is not considered a valid proof of purchase. When applying for warranty repairs, you must
present the original copy of your bill of sale as proof of warranty.
