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FLUANCE® WARRANTY
Thank you for choosing FLUANCE® Consumer Electronics Products!
FLUANCE® GIVES THE FOLLOWING WARRANTY TO THE ORIGINAL CUSTOMER OF EACH NEW FLUANCE® PRODUCT PURCHASED FROM A
DEALER AUTHORIzED BY FLUANCE®. FLUANCE® WARRANTS THAT EACH NEW PRODUCT, UNDER NORMAL USE, IS FREE FROM DEFECTS,
SUBjECT TO THE TERMS AND CONDITIONS SET FORTH. IF A DEFECT SHOULD OCCUR WITHIN THE WARRANTY PERIOD, REPAIRS WILL
BE MADE FREE OF CHARGE FOR PARTS AND LABOR WHEN SUCH DEFECTS ARE DETERMINED BY US TO BE ATTRIBUTABLE TO FAULTY
MATERIALS OR WORKMANSHIP AT TIME OF MANUFACTURE.
WARRANTY PERIOD:
THE FLUANCE® PRODUCTS LISTED BELOW ARE WARRANTED FOR PARTS AND LABOR FOR THE STATED PERIOD
FROM THE DATE OF ORIGINAL PURCHASE AND ARE SUBjECT TO THE TERMS AND CONDITIONS OF THE WARRANTY.
HOME AUDIO PASSIVE SPEAKERS: LIFETIME WARRANTY
ACTIVE/POWERED SPEAKERS: 2 YEAR WARRANTY
WARRANTY ExCLUSIONS:
PRODUCTS PURCHASED FROM A DEALER NOT AUTHORIzED BY FLUANCE®. PRODUCTS WITH THE SERIAL
NUMBER DEFACED, ALTERED OR MISSING. DEFECTS RESULTING FROM DISASTER, ACCIDENT, ABUSE, MISUSE, LIGHTNING, POWER
SURGES, NEGLECT, UNAUTHORIzED MODIFICATION OR WATER DAMAGE. DEFECTS OR DAMAGE AS A RESULT OF REPAIRS PERFORMED BY
A PERSON OR PARTY NOT AUTHORIzED BY FLUANCE®. DEFECTS OR DAMAGE OCCURRING DURING SHIPPING (CLAIMS SHOULD BE MADE
WITH THE SHIPPING COMPANY).
TO OBTAIN WARRANTY SERVICE
: SHOULD YOUR FLUANCE® PRODUCT NEED WARRANTY SERVICE, PLEASE CONTACT YOUR FLUANCE®
AUTHORIzED DEALER AND SEND YOUR PRODUCT, FULLY INSURED AND FREIGHT PREPAID TO THE NEAREST FLUANCE® AUTHORIzED
SERVICE CENTER. BEFORE SENDING TO FLUANCE®, YOU WILL BE REQUIRED TO GET A RETURN AUTHORIzATION NUMBER FROM YOUR
DEALER. PRODUCTS SHIPPED WITHOUT A VALID RETURN AUTHORIzATION NUMBER WILL BE REFUSED. TO AVOID POSSIBLE SHIPPING
DAMAGE, MAKE SURE THE PRODUCT IS PROPERLY PACKAGED AND WELL PROTECTED. INCLUDE A COPY OF YOUR ORIGINAL BILL OF
SALE (INCLUDING DATE OF PURCHASE AND INVOICE NUMBER), SERIAL NUMBER, YOUR NAME, EMAIL ADDRESS, HOME AND/OR WORK
TELEPHONE NUMBER(S), A COMPLETE RETURN ADDRESS AND A DETAILED DESCRIPTION OF THE FAULTS. PRODUCTS REPAIRED WITHIN
WARRANTY WILL BE RETURNED FREIGHT PREPAID. WHEN APPLYING FOR WARRANTY REPAIRS, YOU MUST PRESENT THE ORIGINAL
COPY OF YOUR BILL OF SALE.
TO OBTAIN THE NAME AND ADDRESS OF THE NEAREST AUTHORIzED FLUANCE® SERVICE CENTRE OR FOR MORE INFORMATION ON THIS
WARRANTY
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Contact FLUANCE®
Support by Email: [email protected]
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Visit www.FLUANCE.com
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Mail your inquiry to:
FLUANCE® Customer Service, 4080 Montrose Road, Niagara Falls, ON L2H 1j9
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Call toll free
1.888.61.SOUND (1.888.617.6863)
FLUANCE® is a registered trademark of Circus World Displays Limited 10/2011
FLUANCE® WARRANTY
