EM6100 Handheld Portable Ultrasonic Flowmeter Ver.8.08
Flomotion
Systems,
Inc.
EM6100
42
7. Warranty and Service
§7.1 Warranty
The manufacturer provides one year warranty on all products, free of charge, but the customer is
responsible for the one-way transportation fee from the customer to the factory.
§7.2 Service
The manufacturer provides instrument installation for our customers, and the charges will be made
according the cost.
For any hardware failure of the instrument, we recommend that our customers send back the instrument
to our factory for service, due to the fact that the instrument is made of microprocessors and it will be
difficult to perform field maintenance. Before sending back the instrument, please try to contact the
factory first to make sure what the problem is.
For other operational problems, please contact our service department by telephone, fax or email and
internet. In most cases, the problem could be solved immediately.
§7.2 Software Upgrade Service
We provide free-of-charge software upgrade services. Please contact the factory for any lately developed
software.