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FLIR M4400 SERIES Instruction Manual Download Page 119

Connecting to your System Using Smartphone or Tablet Apps

19

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap

to access the Menu, and then tap

Push Config

.

2. Tap the system you would like to configure.

#LX400057; r. 1.0/24460/24461; en-US

111

Summary of Contents for M4400 SERIES

Page 1: ...Instruction Manual M4400 SERIES...

Page 2: ...ERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within t...

Page 3: ...ud 11 6 10 Quick Access to System Information 12 7 About MPX 13 7 1 What types of cabling and run lengths does MPX work with 13 8 Mouse Control 14 9 Remote Control 15 9 1 Setting the Remote Control Ad...

Page 4: ...5 Creating Custom Channel Names 43 16 1 6 Selecting Cable Type 44 16 2 Info 45 16 2 1 HDD Info 45 16 2 2 Record Info 46 16 2 3 Version 46 16 2 4 Alarm Status 46 16 2 5 Online Users 47 16 2 6 Load 48...

Page 5: ...uter 74 17 3 Step 2 of 3 Obtain the system s Device ID 75 17 4 Step 3 of 3 Connect to the System Over the Internet 75 18 Using FLIR Cloud Client for PC or Mac 79 18 1 Home Page 79 18 2 Live View 79 18...

Page 6: ...Map 129 19 2 11 Using the Device Manager 131 19 2 12 Adding Devices Using an IP or DDNS Address Advanced 131 19 3 Android 134 19 3 1 Prerequisites 134 19 3 2 Connecting to your System on Android 134 1...

Page 7: ...Auto Scan 161 23 Connecting Cameras to the Local Area Network LAN 163 24 Connecting An External Monitor M4400 Series 165 24 1 Customizing the Margins for BNC Video OUT 165 24 2 Configuring the HDMI2...

Page 8: ......

Page 9: ...internal battery that will keep the product running in the event of a power outage CAUTION Maintain electrical safety Power line operated equipment or accessories connected to this product should bea...

Page 10: ...the UL listing mark or CSA certification mark 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reli able operation of the product and to protect it from overheatin...

Page 11: ...cates a need for service 3 Replacement Parts When replacement parts are required have the service techni cian verify that the replacements used have the same safety characteristics as the orig inal pa...

Page 12: ...o video latency Cabling up to 2300 ft 700m Duplex transmission for camera control PTZ focus alarm trigger FLIR DDNS service option H 264 video compression HDMI VGA BNC simultaneous video output Suppor...

Page 13: ...shown USB mouse Ethernet cable Quick start guides Rack Mount Bracket and screws Hard drive size number of channels and camera configuration may vary by model Please refer to your package for specific...

Page 14: ...e playback pause playback REC Press to open manual recording controls Pause Play In live view press to enter playback mode Press to play pause playback Next Press to skip to next video Press and then...

Page 15: ...screen layouts 5 Power Button Press and hold to power off the system Press to power the system back on 6 IR Receiver and LED Indicators IR receiver for the remote control Keep the IR re ceiver clear f...

Page 16: ...o view the system interface 9 USB port s Connect a USB mouse included or USB flash drive not included for data backup or firmware updates 10 Power input on off switch Connect the included AC power cab...

Page 17: ...it to the BNC port NOTE For more information on MPX cameras and cabling see 7 About MPX page 13 6 2 Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 6 3 Step 3 Connect th...

Page 18: ...R At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view 6 6 Step 6 Upgrade Firmware to Latest Version if Ava...

Page 19: ...anaging Passwords and User Accounts page 36 A user name and password is required to log in to the system After logging on using a computer or mobile device the first time you will be asked to create a...

Page 20: ...en the Quick Menu and click Info Enter the system user name default admin and password default 000000 OR Press the ENTER button on the front panel OR Press the ENTER button on the remote control NOTE...

Page 21: ...as daisychaining multiple cable runs together can prevent the DVR from getting a picture from the camera or may impact image quality MPX supports standard UTP baluns for use with CAT5E or CAT6 cablin...

Page 22: ...n live view while in a split screen display mode double click an individual channel to view it in full screen Double click again to return to the split screen display mode While navigating menus click...

Page 23: ...to return to live view 4 Directional keys Enter Press once to open the System Information screen press twice to open the Navigation Bar Press to confirm menu selections Press to move the menu cursor P...

Page 24: ...emote control address 1 Right click and click Main Menu Enter the system user name default admin and password default 000000 2 Click General General 3 Under Device No enter the address number you woul...

Page 25: ...Right click to open the Quick Menu Left click to open the Navigation Bar Move the mouse to the top of a channel to view the Camera Toolbar Click and drag cameras to rearrange the channel display This...

Page 26: ...nce mode is on Click the icon to pause sequence mode on the channel that is currently shown icon changes to Click again to resume sequence mode Right click and select Sequence to return to normal view...

Page 27: ...Search Search and playback recorded video See 18 4 Playback page 86 8 Alarm Status View alarms in progress See 16 2 4 Alarm Status page 46 9 Channel Info Click to access status information about conn...

Page 28: ...of the channel display and click NOTE By default the system will begin playback from 5 minutes ago You can increase this to up to 60 mi nutes using the Realtime Play setting in Main Menu Setting Gene...

Page 29: ...on the system 2 Move your mouse to the top of the channel display and click to start Real time Backup 3 Click again to end Real time Backup The file is saved to your USB device NOTE If the system prom...

Page 30: ...ylight Savings Time updates NOTE You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region Under DST Type select Day of Week to set the sta...

Page 31: ...he Main Stream records high quality video to your system s hard drive The Sub Stream records lower resolution video for efficient streaming to devices over the Internet Sub Stream recording must be en...

Page 32: ...Stream for this channel 4 Under Snapshot select Enable to enable snapshot recording on each channel Or select Disable to disable snapshot recording 5 Click OK to save changes 12 4 Configuring Hard Dri...

Page 33: ...ault admin and password default 000000 3 Configure the following 3 1 Use the calendar on the right to select the day to playback 3 2 Use the drop down menus to select the channels you would like to pl...

Page 34: ...ide recording types 9 Speed up 10 Slow 11 Previous next frame 12 Play backward 13 Stop 14 Play 13 3 Playing Back from a USB Drive If you have video files saved to a USB thumb drive not included or ext...

Page 35: ...13 4 Click From ReadWrite Hdd and select From IO Device Click Browse to open the USB drive and manually select the video file 5 Double click the video file you would like to open LX400057 r 1 0 24460...

Page 36: ...d to format your USB thumb drive not included before using it with the system CAUTION Formatting the USB device will permanently erase all data To format a USB device 1 Insert a USB thumb drive not in...

Page 37: ...yer free down load from www videolan org on PC or Mac NOTE VLC Media Player is a free software available from www videolan org VLC Media Player is not supported by FLIR Start Time End Time Select the...

Page 38: ...the files you would like to backup 5 3 Click Backup Then click Start Wait for the backup to complete before remov ing the USB flash drive 14 4 Viewing Backup Files To playback dav backup video files a...

Page 39: ...to begin playback OR Click to open a back up video file in another location 3 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double cl...

Page 40: ...sequence Synchronize playback times Play pause playback Stop playback Previous frame Next frame Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Digital Z...

Page 41: ...p Files on Mac A Video Player for Mac is available from www flirsecurity com pro To view backup video files using the Player on Mac 1 Download Video Player for Mac from www flirsecurity com pro 2 Doub...

Page 42: ...to begin playback OR Click to open a back up video file in another location 5 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double cl...

Page 43: ...player to repeat the same file or play the next file Play pause playback Stop playback Previous file Next file Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video fi...

Page 44: ...user account that may only view live video from the cameras For security reasons it is essential that you change the password on your system By de fault the system password is enabled 15 1 Changing P...

Page 45: ...to this user account A user ac count cannot be given permissions its group does not have Multiuser Check to enable this user account to be used to login from more than one device at the same time Aut...

Page 46: ...mis sions that the group does not have The system includes the following groups by default admin Accounts in the admin group are system administrators They have full access to the system may configure...

Page 47: ...not be given any permissions the group does not have 7 Click OK to save changes 15 7 Modifying Groups 1 In the Group tab click next to the group you would like to modify 2 Update the group s details...

Page 48: ...eters and titles for your cameras 4 INFO View system information 5 SETTING Configure general system schedule network recording display and mo tion settings Restore system to factory defaults 6 SHUTDOW...

Page 49: ...d drive space to re cord and require more bandwidth to stream to connected computers or mobile devices Available resolutions for the Main Stream are 1080P 1920x1080 720P 1280x720 960H 960x480 NTSC 960...

Page 50: ...audio input 6 Click OK to save changes 16 1 4 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion These snapshots can be viewed throug...

Page 51: ...ion Detect menu see 16 3 7 Configuring Mo tion Detection page 54 Image Size Select the resolution for snapshots Image Quality Select the snapshot image quality between 1 lowest and 6 highest Snapshot...

Page 52: ...The Cable Type menu is also used if you are using cabling with a resistance higher than 10 per 100m 330ft and you are having picture quality issues To configure cable type options 1 From the Main Menu...

Page 53: ...stem information 16 2 1 HDD Info The HDD Info sub menu shows information related to the hard drives installed in the sys tem including capacity status and type To access the HDD Info menu From the Mai...

Page 54: ...Version The Version sub menu allows you to view information about the current firmware installed on the system To access the Version menu From the Main Menu click and then click Info Version 16 2 4 Al...

Page 55: ...ore than one device on the network is using the same MAC address Local Alarm Alarm sensor device not included is triggered Video Loss Shows disconnected channels Motion Shows channels with active moti...

Page 56: ...to test if your system can connect to other devices over the LAN or Internet You can enter the IP address of a device and click Test to determine if your system can connect to it To access Test From t...

Page 57: ...m logs To search for system logs 1 From the Main Menu click and then select Log 2 Under Type select the log type to search for 3 Under Start Time and End Time select the start and end time for your se...

Page 58: ...enu click and then select Network TCP IP 2 Check DHCP recommended to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address If you uncheck DHCP conf...

Page 59: ...nd click OK to save changes NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud 16 3 4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity op...

Page 60: ...ts You can configure the system to send out email alerts for motion detection or other events NOTE To send out motion detection alerts you must enable the Send Email option for motion detection on eac...

Page 61: ...must enable the Snapshot option for motion detection on each camera you would to receive attachments For details see 16 3 7 Configuring Motion Detection page 54 Encrypt Type Select SSL or TLS if your...

Page 62: ...u can also configure system re sponses to motion detection events such as activating the system buzzer or sending an email alert To configure Motion Detection events 1 From the Main Menu click and the...

Page 63: ...nded to se lect a Threshold between 10 50 Right click when finished NOTE It is recommended to have a second person walk in front of the camera to test different Sensitivity and Threshold settings to d...

Page 64: ...Select the channels that will record when motion is detected on the selected channel PTZ Activation Check to enable PTZ actions when motion is detected PTZ cam era required not included Click Setup t...

Page 65: ...ivation Check to enable PTZ actions when video loss occurs PTZ camera required not included Click Setup to select which PTZ actions will be taken by each camera Post_REC Enter the number of seconds th...

Page 66: ...t device will activate after the selected device is triggered Show Message Check to enable an on screen pop up when the selected device is triggered Send Email Check to enable email alerts You must co...

Page 67: ...tage of disk space remaining that will trigger a warning under Less Than e g when less than 10 of the hard drive is empty trigger a warning Disk Full warnings will not occur if overwrite is enabled Al...

Page 68: ...mail Check to enable email alerts You must configure email alerts before you will be able to receive them see 16 3 5 Configuring Email Alerts page 52 Buzzer Check to activate the system buzzer 4 Click...

Page 69: ...them to each other If the recording schedule is linked changes made to one of the days will apply to every day that is linked Click to disable all recording of the selected type on the selected day Cl...

Page 70: ...ecording schedule The schedule is set up as a grid which each block representing one hour Click next to All to link the recording schedules for all days The icon for a day changes to when it is linked...

Page 71: ...d on which week they fall on 4 Click Add Now that you have added a holiday an extra holiday setting is added to the recording schedule NOTE You cannot delete holidays but you can disable them by selec...

Page 72: ...irror recording only You must set up mirroring recording before this feature will work To set the hard drive type 1 From the Main Menu click and then click Storage HDD Manager 2 Click the hard drive y...

Page 73: ...SATA hard drive in the list Click Format 5 Select Storage to use the hard drive as a storage hard drive or Backup to use the hard drive as a backup hard drive Click OK to confirm 6 Click OK again The...

Page 74: ...nd configured Two hard drives must be installed in the system to use HDD mirroring For details on installing hard drives see 25 M4400 Series Hard Drive Installation page 167 To set up hard drive mirro...

Page 75: ...g Repeat the process for any additional channels 6 Click OK to save changes 16 3 22 Configuring General System Settings You can use the General menu to configure miscellaneous system settings To confi...

Page 76: ...ant Playback Select the amount of time in minutes the system will go back when instant playback is activated in live view Auto Logout Select the idle time in minutes before the system will logout the...

Page 77: ...digitally improve the video quality on the live display This setting does not affect recordings 3 Click OK to save changes 16 3 24 Configuring RS232 for a PTZ Keyboard You can use the RS232 connector...

Page 78: ...m configuration to a USB thumb drive not included This is useful if you want to backup your current settings NOTE This function only saves settings created in system menus It does not save or backup a...

Page 79: ...lt menu allows you to reset the system to factory default settings To reset the system to factory default settings 1 From the Main Menu click and then click Setting Default 2 Check the menus you would...

Page 80: ...ve just the firmware file 3 Insert the USB thumb drive to a USB port on the system 4 Right click and then click Main Menu Click Setting Upgrade 5 Click Start 6 Select the firmware file on the USB driv...

Page 81: ...cess the Shutdown menu 1 From live view right click and select Main Menu 2 Enter the system User Name default admin and Password default 000000 and click OK 3 Click Shutdown 4 Select one of the follow...

Page 82: ...www flirsecurity com pro 17 1 System Requirements Your system must meet the system requirements below Description Requirement CPU Core 2 Duo 3 0GHz Operating System Windows 8 7 Vista Mac OSX 10 7 and...

Page 83: ...to connect to the system over the Internet NOTE Make sure to upgrade your system to the latest firmware version You must have the latest firmware and client software to connect to the system over the...

Page 84: ...e Internet on PC or Mac 17 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following LX4...

Page 85: ...he Client Port default 35000 5 4 User Name Enter the system User Name default admin 5 5 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you w...

Page 86: ...net on PC or Mac 17 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your comp...

Page 87: ...a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab 18 2 Live View The Live View tab is where you can view live video from connected...

Page 88: ...ute audio audio camera required 1 5 Not supported 1 6 Instant playback Plays back the most recently recorded video from the cam era By default it will play back the last 5 minutes of recorded video fr...

Page 89: ...en double click on a view to open it in the display area 8 Devices Shows a list of groups cameras and systems connected to the client Drag items to the display area to open live video Right click to v...

Page 90: ...olling PTZ Cameras If you have PTZ cameras not included you can control them using the client NOTE You must ensure the PTZ camera is properly connected to your system and your system is configured to...

Page 91: ...ode Then click and drag in the video area to zoom in the camera on an area 3 Zoom Click to zoom the camera in and out 4 Focus Click to increase decrease the focus 5 Iris Click to increase decrease the...

Page 92: ...preset 1 Select the preset number from the list or click to go to the currently selected preset 18 3 2 PTZ Tours Tours will cycle through a set of presets To configure a PTZ tour 1 Click to open the...

Page 93: ...to save changes To run a PTZ tour 1 Select the tour number and click 18 3 3 PTZ Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Click to open the Advanced c...

Page 94: ...n and click 3 Move the camera to the desired right position and click To run scan mode 1 Click 18 3 5 PTZ Pan Pan makes the camera continuously pan 360 To run Pan mode 1 Click to open the Advanced con...

Page 95: ...system must support alarm devices not included to use this feature 3 Under Stream select Main Stream to search for Main Stream recordings high qual ity or Sub Stream to search for Sub Stream recording...

Page 96: ...ime 5 Pause play 6 Stop 7 Frame by frame Click to advance the video by a single frame 8 Playback speed Use the slider to adjust the playback speed 9 Mute 10 Volume 11 Split screen Select split screen...

Page 97: ...need to run FLIR Cloud Client as an administrator to download files to your hard drive To download video files 1 Start playing back video using the steps in 18 4 Playback page 86 2 Click to start a vi...

Page 98: ...e Alarm menu allows you to view a list of alarms received by the client software NOTE You must set up alarms in the Alarm CFG menu before they will appear in this list See 18 12 Alarm CFG page 95 for...

Page 99: ...use Refresh Stop refreshing the live video in the video popup 18 8 Log The Log menu allows you to view logs for the client software or to view logs for connected systems To access logs Click and then...

Page 100: ...Type Select the type of logs to search for Device Name Select the system you would like to view logs from 3 Click Search 18 9 E map E Map allows you to place cameras over a still image For example you...

Page 101: ...ile and then select a png bmp or jpg image on your computer to use as the e map Describe optional Enter a text description of the e map 4 Click Save 5 Click Edit to edit the e map 6 Click and drag cam...

Page 102: ...stems connected to the network 3 Add Add checked systems to the client software 4 Device list Shows a list of systems connected to the client software and shows which systems are online 5 Add Device A...

Page 103: ...able for that system and then configure settings as needed NOTE The settings available depend on the model of system you have 18 12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the...

Page 104: ...ct the alarm type that will trigger an alarm For example you can select Motion Detect for the alarm to be triggered by motion Select the systems or channels you would like to trigger an alarm Continui...

Page 105: ...live video from the selected channel like the one below Record Record video from the selected channel NOTE PC Users You may need to run the client software as admin to record Preset If you select a P...

Page 106: ...t Click to edit alarm settings 18 13 Tour Task The Tour Task menu is where you can set up custom views for the system You can also set up tours which sets the client to automatically cycle through vie...

Page 107: ...Account menu is where you can set up user accounts and passwords for the client software To simplify management you can group user accounts according to role A role determines the permissions an indiv...

Page 108: ...rks Optional Enter a text description of the user account User Rights Check the permissions that will apply to the user account If you click on LiveView Playback and PTZ you can select which channels...

Page 109: ...re assigned to To create a role 1 Click the Role tab 2 Click Add 3 Configure the following settings for the role Role Name Enter a name for the role Remarks Optional Enter a text description of the ro...

Page 110: ...work connection Resume Live View State Check for the client to resume live view when it starts up The live view will open to the last view that you had open Auto login application Check for the client...

Page 111: ...t software as admin to save files to enable snapshot or video recording 18 15 3 Alarm Prompt The Alarm Prompt menu allows you to configure audio alerts The client will play audio alerts when events oc...

Page 112: ...External Select or preview the sound that will play for external alarms triggered by sensor devices which may not be supported on all systems E map flashes when alarm occurs If the camera has alarms...

Page 113: ...ave the latest firmware and mobile apps to connect to the system over the Internet NOTE For the latest list of supported apps and devices visit www flirsecurity com pro NOTE The app will ask for permi...

Page 114: ...t Enter the Client Port default 35000 5 4 User Name Enter the system s User Name default admin 5 5 Password Enter the system s Password default 000000 6 Tap Connect You will be prompted to change the...

Page 115: ...PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Digital Zoom Tap to activate digital zo...

Page 116: ...eset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset NOTE You must set presets for the camera using the system s local menus before...

Page 117: ...e s local storage NOTE Exported snapshots and video files are saved to the Photos app Video files are saved to MP4 format 19 1 6 Using Playback Mode on iPhone You can access recorded video on your sys...

Page 118: ...t from the selected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Tim...

Page 119: ...Apps 19 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would l...

Page 120: ...ill now receive a notification when one of the selected cameras detect motion 19 1 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notification...

Page 121: ...iew Tap to view the video or snapshot for the selected event 19 1 9 Using Favorites Favorites allows you to select a group of cameras as a favorite You can then quickly bring up the group of cameras i...

Page 122: ...swipe left and tap Delete To open Favorites in Live View 1 Tap to access the Menu and then tap Live View 2 Tap and then tap to open the group 19 1 10 Using the E Map E Map allows you to place cameras...

Page 123: ...image on your mobile device 4 Press and select a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To o...

Page 124: ...pen the cameras 19 1 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the...

Page 125: ...and Client port 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on...

Page 126: ...nnect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and...

Page 127: ...t list of supported apps and devices visit www flirsecurity com pro NOTE The app will ask for permission to send push notifications and to access Photos It will only send notifi cations if you enable...

Page 128: ...ser Name Enter the system s User Name default admin 6 5 Password Enter the system s Password default 000000 6 6 Channel Amount Enter the number of channels your system has 7 Tap Start Live View You wi...

Page 129: ...e a snapshot from the currently selected channel NOTE You can view or share snapshots using the Photos app 6 Change display view 7 Not supported 8 Manual record Tap to start stop manual recording from...

Page 130: ...s Tap to adjust the focus 5 Iris Tap to adjust the iris 6 PTZ EPTZ Tap to switch between PTZ and EPTZ mode Use PTZ mode to control PTZ cameras Use EPTZ mode to activate digital zoom mode on non PTZ ca...

Page 131: ...Mode 1 From Live View tap then 2 In Portrait Mode Tap select the start time and end time for your search and select the camera you would like to playback OR In Landscape Mode Select the start time and...

Page 132: ...rently selected camera 7 Change display view 8 Menu 9 Next file 10 Time range Tap to change the range of time shown in the time bar 11 Time Bar Tap inside the bar to fast forward or rewind NOTE Playba...

Page 133: ...d like to delete and tap 19 2 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion Once you have...

Page 134: ...19 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 From live view tap then 2 Tap Push Config 3 Tap the slider for the system you wou...

Page 135: ...re to attach a still image of the camera that detected motion 6 Tap OK to save changes Whenever the selected cameras detect motion you will re ceive a notification 19 2 8 Using the Event List The Even...

Page 136: ...ra To create favorites 1 In Live View tap to save the cameras that are currently open as a favorite 2 Enter a name for the favorite and tap OK To open favorites in Live View In Live View slide the dia...

Page 137: ...lace cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 From live view tap then 2 Tap Add...

Page 138: ...ra Tap to select cameras to add to your E Map Then drag the camera to place it on the E Map 4 3 Delete E Map 5 When you are finished editing the E Map tap Save and enter a name for the E Map to save c...

Page 139: ...o confirm To modify a system 1 Tap a system to select 2 Tap the system again to open the edit screen 3 Update the connection details as needed and then tap Start Live View 19 2 12 Adding Devices Using...

Page 140: ...S address 1 Install FLIR Cloud for free from the App Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap then 4 Tap Device Manager 5 Tap Add 6 Configure the following tomsmith myddns flir com 6...

Page 141: ...your system has 7 Tap Start Live View You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9...

Page 142: ...he Internet NOTE For the latest list of supported apps and devices visit www flirsecurity com pro 19 3 2 Connecting to your System on Android 1 Download FLIR Cloud for free from the Google Play Store...

Page 143: ...m now on 8 The app opens in Live View and streams video from your cameras 19 3 3 Live View Interface You can use FLIR Cloud in portrait and landscape mode Live View Overview 1 Menu Tap to bring up the...

Page 144: ...7 Manual record Tap to start stop manual recording 8 Access Favorites 9 Connect disconnect all Connect to disconnect from all previously added cameras 10 Device List Tap to open a list of devices You...

Page 145: ...Menu Return to Menu 2 Files Tap to open files 3 File Type Tap the options to select video files or snapshots 4 Options Tap to share delete or export files to your device s local storage NOTE Exported...

Page 146: ...pause 4 3 Time Bar Tap inside the bar to fast forward or rewind 4 4 Previous Select previous video file 4 5 Next Select next video file 4 6 Snapshot Tap to take a snapshot from the selected camera 4...

Page 147: ...s detects motion Once you have received a push notification you can select it to open live video or a snapshot attachment from the camera that detected motion NOTE Your cameras must have motion detect...

Page 148: ...nt to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List Event List...

Page 149: ...ew group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes NOTE To delete cameras that have been added to the group select the group in the...

Page 150: ...ras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map 2 Tap 3 Select a jpg image on your mobile device 4 Press and select a camera Drag the camera...

Page 151: ...pen the cameras 19 3 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the...

Page 152: ...Client port default 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more informati...

Page 153: ...nnect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and...

Page 154: ...ea network LAN It is recommended to confirm connectivity over a local network before set ting up your system for DDNS connectivity NOTE To complete the steps below your computer must be on the same ne...

Page 155: ...tem s Local IP Address Follow the steps below to confirm connectivity over a local network on a PC or Mac To connect using the system s local IP address 1 Download and install the client software PC U...

Page 156: ...fault admin and then click Login 4 The client scans your LAN for connected systems Check your system a and click Add b 5 Enter the password for your system default 000000 and click OK 6 If this is the...

Page 157: ...n 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Result 20 2 DDNS Setup Access your System Remotely over the Internet Setting up DDNS connectivity...

Page 158: ...ort forward the required ports see www flirsecurity com pro for details For instructions see the Auto Port Forward Wizard manual on www flirsecurity com pro Manually port forward the required ports on...

Page 159: ...connection i e your name your com pany or business name or anything of your choice 4 Click Create New Account 5 Your account information will be sent to you at the email Address you used in Step 2 Yo...

Page 160: ...of 4 Connect to the System s DDNS Address NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect To connect using the system s DDNS add...

Page 161: ...nced 20 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following LX400057 r 1 0 24460 2...

Page 162: ...tered for DDNS followed by myddns flir com NOTE For example if your Domain Name URL Request is tomsmith enter tomsmith myddns flir com 5 4 Client Port Enter the Client Port default 35000 5 5 User Name...

Page 163: ...ill be used to con nect to your system from now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Inte...

Page 164: ...on are using VLC Media Player VLC Media Player is a free software provided at www videolan org FLIR cannot provide support for VLC Media Player or any other 3rd party software Please contact the softw...

Page 165: ...ult 554 of the system channelNo The number of the channel you would like to stream from typeNo Enter 1 for the Sub Stream of the camera or 0 for the Main Stream It is recommended to use the Sub Stream...

Page 166: ...00000 if prompted 4 Click Setting Pan Tilt Zoom 5 Under Channel select the channel your PTZ camera is connected to 6 Under Control Mode select Serial Configure the following settings for your PTZ came...

Page 167: ...trols Click to open advanced PTZ controls 5 Speed Enter the PTZ speed 22 2 Advanced PTZ Controls Advanced PTZ controls can be used to save camera positions and cycle through various positions and auto...

Page 168: ...22 2 1 Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the aux menu 2 Click the Preset tab 3 Enter the number of the preset you want to create under Pres...

Page 169: ...e a pattern 1 Click to open the aux menu 2 Click the Pattern tab 3 Under Pattern enter the pattern you would like to configure 4 Move the camera into the desired start position and click Begin 5 Move...

Page 170: ...Camera M4400 Series 22 3 Move the camera into the desired left position and click Left 4 Move the camera into the desired right position and click Right To run an auto scan Click LX400057 r 1 0 24460...

Page 171: ...over the network Prerequisites Connect the IP cameras to the same LAN as the system Power the IP cameras via a PoE switch or power adapter Step 1 of 2 Enable IP camera channels in the system 1 Right...

Page 172: ...add 5 Click Add The Status indicator turns green to show the camera is successfully connected 6 Click OK to save changes NOTE You can also add a camera to a specific channel by hovering the mouse over...

Page 173: ...BNC Video OUT Live display shows mouse and menus 2 VGA Live display shows mouse and menus 3 HDMI1 Live display shows mouse and menus 4 HDMI2 Spot display does not show mouse or menus 24 1 Customizing...

Page 174: ...umber of seconds that the system will stay on each screen before changing 6 Under Split select each type of view View 1 View 4 View 9 View 16 and then con figure which channels will be shown in those...

Page 175: ...stalling the hard drive To install the hard drive 1 Power off the system and unplug all cabling from the system 2 Remove the top panel screws 2x Slide the top panel back and then lift to remove it fro...

Page 176: ...tallation you must format the hard drive in order to use it with the system See 25 3 Format ting Hard Drives page 169 25 2 Removing the Hard Drive CAUTION Make sure that the system is OFF and ALL powe...

Page 177: ...ket screws 4x Replace the top cover and top cover screws 2x NOTE After installation you must format the hard drive in order to use it with the system See 25 3 Format ting Hard Drives page 169 25 3 For...

Page 178: ...enu click and then click Storage HDD Manager 2 Select the hard dive you would like to format and then click Format Click OK to confirm 3 Click OK to save changes The system will restart to complete th...

Page 179: ...sing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with anoth er device such as a lam...

Page 180: ...Reconnect the power cable to the DC 12V port on the rear panel There is no picture on se lected channels camera picture is not being displayed Camera cables are loose or have become disconnected Check...

Page 181: ...Control Via Coax and RS485 supports Pelco D and P Display Live Display 16 ch 1 4 8 9 16 Live Display Speed 16 ch 480 NTSC 400 PAL OSD Camera title time video loss camera lock motion detection recordin...

Page 182: ...to 4 HDD s eSATA external Maximum Capacity Up to 16TB 4 x 4TB internal up to 16TB 4 x 4TB external Backup Media USB flash drive HDD Backup File Format DAV or ASF file Connectivity Cloud Connection FLI...

Page 183: ...n Pixels Speed FPS Frames per second Model FPS NTSC PAL 960H 960x480 960x576 720P 1280x720 1080P 1920x1080 16ch Total 480 400 480 400 480 400 Per channel 30 25 30 25 30 25 As our products are subject...

Page 184: ...rence to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to cor rect the interference by one or more of the following measures 1...

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Page 186: ...egistered trademarks or trademarks of FLIR Systems and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the property of...

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