FLIR CB-3102, User And Installation Manual

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Appendix
July 21, 2016 Ariel CB-3102 User and Installation Guide 93
Problem Possible Solution
Bad output video quality
Check that the network cable is connected securely.
Check that the camera settings are correct on the camera and
in the unit.
Check that the camera lens is clean and unobstructed.
Check that the cable length is within specification.
Streaming video image
is hanging (stopped)
Confirm the unit’s video streaming settings.
Refresh your browser screen (F5).
Check that the bandwidth and bit rate settings of the network
are set properly.
Check that other processes and applications are not causing
undue latency.
Check that the firewall analysis or blocking is not interfering
with the video stream and supports the required ports and
communication protocols.
Bluish picture in an
indoor scene (possibly
mixing indoor and
outdoor lighting)
Adjust the White balance configuration to Auto . If the lighting in the
scene is fixed, manually adjust the White balance to an acceptable
image.
Reddish picture and
incorrect colors in the
image
Check the PoE power supply and associated network cables.
Connect directly to the PoE and compare the images. If the
problem persists, contact support.