agreeing to the terms and conditions outlined in our warranty section. We try
our best to make recommendations, but the burden of proper installation,
design, and maintenance relies on the purchaser. This limited warranty does
not include product failures that are the result of: Not using a voltage-regulated
power supply to connect the LED product or controls; Connecting LED
products to the wrong output voltage; Improper connection of power supplies,
LED products, or controls; Connecting LED products or controls directly to any
AC power source if they are stated for DC only input; Connecting power
supplies backwards to an AC power source; Products used in an inappropriate
location or in environmental conditions (temperature, humidity, moisture, etc.)
sold as waterproof products; Electrical power surges and spikes; Damage from
other natural disasters or “force majeure” incidences; Damage caused by a
vehicle or other accident; Damage caused when transporting the item; Damage
as intended or directed, or connected to LED systems or components not
mishandling, misapplication or accident. Products used in connection with any
components, devices or systems other than those explicitly approved as
compatible with Company’s products and listed on Company’s website.
Excessive wear and tear and/or physical or accidental abuse, loss, or theft.
Improper repairs or warranty services performed by someone other than
This product has a 1-year limited warranty from the date of shipment. This
and does not include the additional accessories that are used as a reference.
at:
within the Policies section. For
Warranty Information
Consumer’s Acknowledgment
1-844-353-9347
(925) 273-9080
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