Flavel Caress HE Installation, Maintenance & User Instructions Download Page 2

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CONTENTS

Section 1

Information and Requirements

PAGE

1.0

Appliance Information

1.1

Conditions of Installation

1.2

Flue and chimney suitability

1.3

Fireplace / surround suitability

1.4

Shelf position

1.5

Chimney inspection

5-6

1.6

Fire place opening / catchment space

6-7

1.7

Fitting to Metal Flue Boxes

1.8

Hearths

1.9

Spillage Monitoring System

Section 2

Installation of Fire

2.1

Unpacking the fire

2.2

Installing the fire box

9-18

2.3

Gas tightness and inlet pressure (MC models)

2.4

Gas tightness and inlet pressure (SC models)

2.5

Gas tightness and inlet pressure (RC models)

Section 3

Assembling Fuel Bed and Commissioning

3.1

Assembling the ceramics and fuel bed

20-24

3.2

Lighting the appliance (Manual Control model)

3.3

Lighting the appliance (Slide Control model)

25-26

3.4

Connecting the Battery Pack (Remote Control models)

3.5

Fixing the infra-red eye (Remote Control models)

3.6

Lighting the appliance (Remote Control model)

3.7

Checking for clearance of combustion products

3.8

Fitting the Caress trim

3.9

Fitting the Caress Contemporary Fender

3.10

Fitting the Caress Traditional Fender

Section 4 & 5

Maintenance

4.1

Removal of the Burner Assembly (Manual Control models)

4.2

Removal of the Piezo Igniter (Manual Control models)

4.3

Removal of the Control Tap (Manual Control models)

4.4

Removal of the Pilot Assembly (Manual Control models)

35-36

4.5

Removal of the Burner Assembly (Slide Control models)

36-37

4.6

Removal of the Battery Ignitor (Slide Control models)

4.7

Repacing the Battery (Slide Control models)

4.8

Removing the Oxy-Pilot Assembly (Slide Control models)

37-38

4.9

Replacing the Control Cable (Slide Control models)

38-39

5.1

Removal of the Burner Assembly (Remote Control models)

5.2

Removing the Remote Gas Valve

39-40

5.3

Removing the Oxy-Pilot Assembly (Remote Control models)

5.4

Repacing the Batteries (Remote Control models)

Section 6

User Instruction Section

6.1

Conditions of Installation & About Your New Fire

42-43

6.2.1-3 Operating the Fire

44-46

6.2.4

Remote handset malfunction

6.2.5

Spillage Monitoring System

6.3

Re-Assembling the Ceramics & Fuel-bed

49-53

6.4 / 6.5 Cleaning the Fire & Fuel-bed / Glass Panel

6.6

Removal & Re-Fitting the Trim / Fret

6.7

User Replaceable Parts

Summary of Contents for Caress HE

Page 1: ...FIRE Installation Maintenance User Instructions Hand these instructions to the user Model No s FHEC MN FHEC SN FHEC RN are only for use on Natural Gas G20 at a supply pressure of 20 mbar in G B I E denotes trim and fret variant ...

Page 2: ...ss trim 31 3 9 Fitting the Caress Contemporary Fender 32 3 10 Fitting the Caress Traditional Fender 33 Section 4 5 Maintenance 4 1 Removal of the Burner Assembly Manual Control models 34 4 2 Removal of the Piezo Igniter Manual Control models 35 4 3 Removal of the Control Tap Manual Control models 35 4 4 Removal of the Pilot Assembly Manual Control models 35 36 4 5 Removal of the Burner Assembly Sl...

Page 3: ...imensions with trim fitted Width with standard trim no spacer 470mm Height with standard trim no spacer 586mm Depth overall without fender 250mm Depth Flush fit from mounting face to rear 250mm Depth Flush fit mounting face to rear 200mm with 50mm spacer fitted Gas Connection 8mm Compression Supplied with fire This appliance is manufactured by BFM Europe Ltd Trentham Lakes Stoke on Trent ST4 4TJ E...

Page 4: ...lic of Ireland No purpose made additional ventilation is normally required for this appliance when installed in G B When Installing in I E please consult document I S 813 1996 Domestic Gas Installation which is issued by the National Standards Authority of Ireland If installing in Northern Ireland please consult local building regulations In Scotland please consult the current edition of the Build...

Page 5: ...25mm of additional overhang over 150mm 1 5 FLUE CHIMNEY INSPECTION Before commencing installation a flue or chimney should be inspected to ensure that all the following conditions are satisfied 1 Check that the chimney flue only serves one fire place and is clear of any obstruction Any dampers or register plates must be removed or securely locked in the open position 2 Brick stone built chimneys o...

Page 6: ...CE The front opening of the fire place must be between 400 and 450 mm wide and between 550 and 570mm high If the opening exceeds these dimensions then a surround must be constructed from suitable non combustible material to produce a correct size opening Any surround must be suitably sealed to the fire place to prevent leakage See below in fig 1 When installing into a brick built chimney you must ...

Page 7: ...imum flue diameter of 125mm internal and minimum internal dimensions of 275mm deep by 580mm high by 400mm wide The top face of the box must be insulated with a minimum thickness of 50mm of non combustible mineral wool insulation or similar material The flue box must stand on a non combustible base of minimum thickness 12mm if the flue box being utilised is of single skin construction 1 8 HEARTHS T...

Page 8: ...h the fire is operated The following are important warnings relating to this spillage monitoring system 1 The spillage monitoring system must not be adjusted by the installer 2 The spillage monitoring system must not be put out of operation 3 When the spillage monitoring system is exchanged only a complete original manufacturers part may be fitted It is not possible to replace individual parts on ...

Page 9: ...5 x 225mm 9 inch x 9 inch brick built chimneys 175mm 7 inch diameter lined brick or stone flue insulated pre fabricated metal flue box to BS 715 BS EN 1856 2 When installing into 125mm 5 inch diameter lined brick or stone flue or insulated pre fabricated metal flue box and liner to BS 715 BS EN 1856 2 the restrictor baffle must not be fitted The flue restrictor baffle supplied in the loose items s...

Page 10: ...ws as indicated 2 off L H S and 1 off R H S See fig 3 below Fig 3 b Remove the left and right hand side glass securing brackets from the product They are secured via 2 off screws each side See fig 4 below Fig 4 10 2 off securing screws L H S 1 off securing screw R H S 2 off securing screws L H S 2 off securing screw R H S ...

Page 11: ... firebox taking care not to damage the glass panel remove the ceramics and store in a safe place See fig 5 below Fig 5 d Remove the burner heat shield which is retained by 2 off screws as shown below in fig 6 Fig 6 11 Burner Heat Shield Retaing Screws ...

Page 12: ...will allow removal of the complete burner unit from the firebox Fig 7 For all Remote Control models proceed as follows f Remove the two off screws from the left and right hand burner mounting brackets plus the two screws from the base of the control panel as shown below in Fig 8 this will allow removal of the complete burner unit from the firebox Fig 8 12 4 off burner retaining screws 4 off burner...

Page 13: ...able out from its fixing hole Release the other end of the cable by pushing the cable forwards to the right i e into the operating arm so as to release the tension Pull the cable nipple out of the retaining hole and remove the cable through the slot in the operating arm See fig 9 below Fig 9 g Remove the two off screws from the left and right hand burner mounting brackets plus the two screws from ...

Page 14: ...n to the appliance should be made to the isolating inlet elbow using 8mm rigid tubing There must be no soldered joints within the firebox See fig 11 12 below for suggested concealed pipe layouts Fig 11 Fig 12 Note Before breaking into the gas supply a pressure drop test should be carried out to establish that the existing pipework is sound Carefully withdraw the fire box from the opening to enable...

Page 15: ...l tape as supplied Failure to seal these inlet apertures could lead to flame reversal which in turn will damage the burner and control systems of the product Fig 13 below shows a correctly sealed installation Fig 13 PLEASE NOTE BFM EUROPE LTD WILL NOT BE LIABLE FOR GUARANTEE CLAIMS THAT ARE AS A DIRECT RESULT OF THE UNUSED GAS INLET APERTURES NOT BEING CORRECTLY SEALED Seal off unused gas inlet ap...

Page 16: ...h of the cables through one of the two holes on each side of the flue outlet shroud j Position the fire carefully on the protected surface of the hearth and reach into the fire opening Thread each of the cables vertically downwards through the pair of fixing eyes on the same side of the fire Thread the free end of the cables through the corresponding circular hole on each side of the lower rear of...

Page 17: ...nd check that the burner is correctly locked into position On slide control models refit the control cable To do this firstly locate the nipple on one end of the cable into recess in operating arm and then secure the front part of the operating arm back onto the rear of the operating arm with the retained screw This should not be overtightened Move the control lever fully downwards and check that ...

Page 18: ...ANUAL CONTROL MODELS a Remove the pressure test point screw from the inlet elbow and fit a manometer b Turn on the main gas supply and carry out a gas tightness test c Depress the control knob and turn anti clockwise to the position marked pilot Hold in the control knob for a few seconds to purge the pipe work then press the igniter button The burner should light continue to hold the control knob ...

Page 19: ... test point screw Check the pressure test point screw for gas tightness with the appliance turned on using a suitable leak detection fluid or detector 2 5 GAS TIGHTNESS AND INLET PRESSURE REMOTE CONTROL MODELS a Remove the pressure test point screw from the inlet elbow and fit a manometer b Turn on the main gas supply and carry out a gas tightness test c Depress both the round buttons on the hands...

Page 20: ...s indicated by the arrows are not blocked by the fuel bed matrix See fig 17 18 below Fig 17 Fig 18 20 NOTE The position of the fuel bed components are critical to the performance of the product Therefore please ensure that the fuel bed components are positioned as described in the following section prior to requesting a service call due to soot build up poor flame pattern etc Check air ports in fu...

Page 21: ...shaped coals as shown below in fig 20 Ensure that the cut out in the rear face of the coals is positioned as indicated The 4 off specially shaped coals are packed in a bag with a label FR on them Fig 20 21 Positioning of front ceramic coal support onto burner support Front Face Front Row Coal Positioning Side Profile Rear Face ...

Page 22: ...ont row of coals as indicated in Fig 21 below Fig 21 e Select five of the large coals and arrange along the rear of the fuelbed using the end and three central ribs in the fuelbed as a guide for placement See fig 22 below Fig 22 22 2 off small coals 5 off large coals ...

Page 23: ...ing large coals and position as shown along the rear of the fuel bed base in fig 23 below Fig 23 g Select the remaining 4 off small coals and position them as shown below in fig 24 Fig 24 23 4 off large coals 4 off small coals ...

Page 24: ... vacuum to remove any dust accumulated in and around the appliance before and after working on the appliance When replacing these articles we recommend that the replaced items are not broken up but are sealed within heavy duty polythene bags clearly labelled as RCF waste RCF waste is classed as a stable non reactive hazardous waste and may be disposed of at a landfill licensed to accept such waste...

Page 25: ...control knob and turn to the off position the pilot will now be extinguished 3 3 LIGHTING THE APPLIANCE Slide Control Models a Turn on the isolation valve Depress the control lever fully downwards to the position marked Z Hold down the control lever for a few seconds to allow the gas to reach the pilot b The fire will then begin its ignition sequence If the pilot does not light continue to press t...

Page 26: ...ed heat output e To turn the fire off FULLY raise the control lever to the OFF position WARNING If the fire goes out for any reason or is turned off and it isnecessary to re light the fire it is important to allow the fire to cool for 3 minutes before attempting to re light it 26 ...

Page 27: ...r please ensure that the battery pack is re connected as shown in section b c below b Locate the battery pack in the support cradle at the bottom R H side of the firebox burner assembly c The wire and connecting plug from the battery pack should then be connected into the supply wire running from the control board See Fig 26 below Fig 26 Battery Pack Connecting Wire Connecting Plug Note Ensure tha...

Page 28: ...e product Fig 27 below shows the self adhesive pad and infrared eye attached to the flying lead as supplied from the factory Fig 27 b Remove the backing paper from the self adhesive pad and position the infrared eye in the air channels in the ashpan cover so that the infrared eye is flush with the front edge of the ashpan cover as shown below in Fig 28 Check the operation of the handset as detaile...

Page 29: ...fter a few seconds an audible clicking can be heard and then the fire will light the pilot and then light the main burner The ignition cycle will take approximately 20 seconds c To reduce the level of heat input on the fire point the handset at the fire and press the small flame button d To increase the level of heat input on the fire point the handset at the fire and press the large flame button ...

Page 30: ...e removed and the test repeated after the fire has cooled d If spillage persists the flue is not functioning correctly and a fault exists If after investigation the fault cannot be traced and rectified the fire must be disconnected from the gas supply and expert advice obtained e If there is an extractor fan fitted any where in the vicinity of the appliance the spillage test should be repeated wit...

Page 31: ...he rear face of the Cast Iron Trim as shown below in Fig 31 Fig 31 b Fit the fascia to the firebox by hooking the mounting brackets into the slots on the firebox as indicated in Fig 32 Fig 32 31 4 off Mounting Brackets Image shows bottom right hand slot further slots are position on mounting flange at opposite side and top L H R H mounting flanges ...

Page 32: ...rews which locate onto the burner retaining brackets at each end of the burner assembly See fig 33 34 35 Fig 33 Fig 34 Fig 35 32 Hook fret mounting brackets over the burner heat shield brackets as indicated Attach fret mounting brackets as shown Completd correct assembly of fret and fascia to product ...

Page 33: ...O FIT THE FENDER CARESS TRADITIONAL MODELS a Remove the fret ashpan cover from the packaging b Place fret up to the front radiused burner heat shield c Place ashpan cover under fret assembly and centralise 33 ...

Page 34: ...own dust sheets etc 4 1 2 Remove the trim Lift the fender and ash pan cover out of the way and put them in a safe location Remove the glass panel unscrewing the top and side retaining brackets see page 10 11 of this manual for information Carefully lift clear the glass panel Remove the coals front ceramic from the rail and fuel bed base matrix Unscrew the two pozi drive fixing screws which secure ...

Page 35: ... 4 Unscrew the control tap locknut from the front of the control panel and remove the control tap 4 3 5 To refit a control tap reassemble in reverse order noting that the control tap locates with a flat in the control panel Carry out a gas tightness test after re assembly Refit the burner heat shield then refit the coals referring to section 3 for the correct coal layout Refit the glass panel and ...

Page 36: ...the cable securing screw located in the centre of the aluminium operating arm and pull the cable out from its fixing hole Release the other end of the cable by pushing the cable towards the right i e into the operating arm so as to release the tension Pull the cable nipple out of the retaining hole and remove the cable through the slot in the operating arm Remove the two retaining screws at the ba...

Page 37: ...coal layout Refit the glass panel and glass panel retaining trims The fender and ash pan cover can now be re positioned Refit the trim 4 7 Replacing the battery SC models 4 7 1 Unscrew Battery retaining cap situated at the front right of the fire and remove the battery 4 7 2 Replace in the reverse order using a 1 5V AA Alkaline Battery 4 8 Removing the Oxy Pilot Assembly SC models Note Because thi...

Page 38: ... the cable guide tubes 4 9 3 To fit the replacement cable thread the end of the new cable into the long length of p t f e sleeve as supplied taking care not to kink the sleeve Now carefully feed the sleeve and cable into the left hand cable guide tube until the ends emerge above the control lever Now thread the short length of p t f e sleeve over the end of the cable and thread the sleeve and cabl...

Page 39: ...y Remote Control Fires For Diagrams refer to section 2 5 1 Removing the RC Burner Assembly RC models 5 1 1 Prepare work area lay down dust sheets etc 5 1 2 Remove the trim Lift the fender and ash pan cover out of the way and put them in a safe location Isolate the gas supply Remove the glass panel unscrewing the top and side retaining brackets see page 10 11 of this manual for information Carefull...

Page 40: ...y down dust sheets etc 5 3 2 Remove the burner assembly as described in section 5 1 5 3 3 Loosen the pilot nut and remove the two screws retaining the pilot assembly Unscrew the thermocouple from the gas valve 5 3 4 Re assemble in reverse order refit the burner heat shield then refit the coals referring to section 3 for the correct coal layout Refit the glass panel and glass panel retaining trims ...

Page 41: ...5190 Fuelbed base B 105070 Fuelbed front rail B 126490 Replacement coal set B 105180 Glass panel B 103480 L H Fibre Board Plain B 58610 R H Fibre Board Plain B 58620 Upper Rear Fibre Board Plain B 58600 Lower Rear Fibre Board Plain B 58590 Piezo Igniter B 1320 Ignition Wire Manual Models B 39030 Ignition Wires Slide Models B 50380 Manual Gas Valve B 102880 Slide Valve B 40980 Remote Control Valve ...

Page 42: ...50mm No purpose made additional ventilation is normally required for this appliance when installed in G B When installed I E please consult docu ment I S 813 1996 Domestic Gas Installation which is issued by the National Standards Authority of Ireland Any purpose made ventilation should be checked periodically to ensure that it is free from obstruction If the chimney or flue has been previously us...

Page 43: ...aller and that during the service the fire is removed from the fire opening and the chimney or flue visually checked for fallen debris or blockages which must be removed The chimney should also be checked to ensure clearance of flue products We recommend that during the annual service replacement of the Oxypilot is carried out This is a condition of the manufacturers guarantee After installation o...

Page 44: ...released repeat the lighting sequence In the unlikely event of a failure of the igniter the fire can be lit as follows Remove the fret ashpan cover depress the control knob and turn anti clockwise to the position marked pilot Hold in the control knob for a few seconds to allow the gas to reach the pilot Insert the tip of a lit taper in behind the front ceramic rail on the left hand side This will ...

Page 45: ...hting sequence In the unlikely event of a failure of the igniter firstly check the operation of the 1 5V battery and if necessary replace with a AA size alkaline battery It is important that only an alkaline battery is used otherwise premature battery failure and leakage may result If the appliance still fails to light the fire can be lit as follows Depress the control lever fully downwards to the...

Page 46: ...ing the handset point the handset at the fire and press the 2 left hand buttons together The fire will emit a beep sound the buttons can now be released After a few seconds an audible clicking can be heard and then the fire will light the pilot and then light the main burner The ignition cycle will take approximately 20 seconds c To reduce the level of heat input on the fire point the handset at t...

Page 47: ...mplete see Fig 2 below d When the fire has shut down release the emergency shut off switch e The appliance will now remain in the off position until activated by the remote handset Fig 2 REPLACING THE BATTERIES REMOTE CONTROL MODELS ONLY ENSURE THE FIRE IS COOL BEFORE REPLACING BATTERIES Remove the ashpan cover The battery pack is located on the right hand side side of the burner unit at the botto...

Page 48: ...ustion products from the fire is affected by a partially or fully blocked flue If this system operates the fire will go out If this occurs leave the fire for at least three minutes then follow the lighting procedure as described in the previous section In the event of repeated operation a registered gas installer must be called to investigate and rectify the cause 48 ...

Page 49: ...he air ports as indicated by the arrows are not blocked by the fuel bed matrix See fig 3 4 below Fig 3 Fig 4 49 NOTE The position of the fuel bed components are critical to the performance of the product Therefore please ensure that the fuel bed components are positioned as described in the following section prior to requesting a service call due to soot build up poor flame pattern etc Check air p...

Page 50: ...shaped coals as shown below in fig 6 Ensure that the cut out in the rear face of the coals is positioned as indicated The 4 off specially shaped coals are packed in a bag with a label FR on them Fig 6 Positioning of front ceramic coal support onto burner support Front Face Front Row Coal Positioning Side Profile Rear Face 50 ...

Page 51: ...front row of coals as indicated in Fig 7 below Fig 7 e Select five of the large coals and arrange along the rear of the fuelbed using the end and three central ribs in the fuelbed as a guide for placement See fig 8 below Fig 8 2 off small coals 5 off large coals 51 ...

Page 52: ...ning large coals and position as shown along the rear of the fuel bed base in fig 9 below Fig 9 g Select the remaining 4 off small coals and position them as shown below in fig 10 Fig 10 4 off large coals 4 off small coals 52 ...

Page 53: ... vacuum to remove any dust accumulated in and around the appliance before and after working on the appliance When replacing these articles we recommend that the replaced items are not broken up but are sealed within heavy duty polythene bags clearly labelled as RCF waste RCF waste is classed as a stable non reactive hazardous waste and may be disposed of at a landfill licensed to accept such waste...

Page 54: ... The fuel bed must be carefully re assembled as stated in section 6 3 pages 47 51 To clean the glass panel please remove it from the product as described in pages 10 11 Use a clean damp cloth and ceramic glass cleaner to remove any stains or deposits frm the glass panel Do not using scouring pads as this may scratch the surface finish of the glass panel PLEASE NOTE The glass will require cleaning ...

Page 55: ...in section 6 3 In order to replace the fuel bed components the glass panel of the appliance will need to be removed please refer to pages 10 11 of this book for details on how to remove the glass panel Replacement of any other parts must be carried out by a competent person such as a registered gas installer The part numbers of the user replaceable parts are as follows these are available from BFM...

Page 56: ... accuracy of illustrations and descriptions contained in this book cannot be guaranteed Part No B 124920 Issue 3 BFM Europe Ltd Trentham Lakes Stoke on Trent Staffordshire ST4 4TJ www bfm europe com Telephone General Enquiries 01782 339000 Telephone Service 0844 7700169 ...

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