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7.11 Heat Meter

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functionality. You can scroll through the menu by shortly pressing the black button next to the display. The serial number (8 

digit number) can be found as shown in the picture.

7. Service

6  RAM40  1234 5678

Heat Meter

Quick Mode

Type 775

0102

LCD Loop3: Installation

Class 2
E2 / M2
IP  54

The Table shows the list of error codes which might be 

shown on the display. “E-7“ is the general error that is 

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comprehensive manual for the heat meter.

Error code

Description

C -1

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E1

Temperature range exceeded [-19.9 °C ... 199.9 °C] e.g. sensor 
cable short circuit

E 3 **

Flow and return sensors inverted/confused

E4

Hardware fault in ultrasonic unit, e.g. transducer or trigger 
faulty or short circuit

E5

Reading interval too short. No communication possible.

E 6 **

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E7

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E8

No (mains) power supply, running on the backup battery

E9

Battery discharged

E A*

Leakage, broken pipe

Eb *

Leakage, heat meter

EC *

Leakage, pulse input 1

Ed *

Leakage, pulse input 2

* optional, ** application dependent

7.12 Troubleshoot (technician)

7. Service

Complaint

LED indication light

Cause

Solution

Leakage

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Coupling nut shows leakage

Coupling nut is loose

Fasten coupling nut

Gasket is missing

Replace gasket

Temperature sensor shows leakage

O ring is missing

Fit original

O ring is damaged

Replace original

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Coupling is loose

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Space heating does not warm up

Radiator does not warm up

LED does not light up

No power at power source

Check power source

Unit is not connected to power source

Connect the unit to the power supply

Power cables not properly connected to 

electronic regulator

Connect the power cables to the electronic 

regulator

Fuse is broken

Check for any short-circuit problems and 

replace fuse (3A)

Failure in the electronics

Contact your supplier

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Tap is opened, unit is in tapping operation

Close Tap

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Sensor(s) are not connected or bad contact

Check wire tree connections and connect the 

sensors properly, then restart electronics

Sensor(s) defect

Replace broken sensor and restart electronics

Possibly faulty electronic cables or electronics

Contact your supplier

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Unit is in service mode

Remove USB cable

Reset the unit by removing and then 

reconnecting the power supply

No heating demand from the room thermostat

Set the room thermostat to a higher 

temperature than the actual room temperature

Radiator valves are closed

Open radiator valves

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Thermostat cable not properly connected to 

room thermostat

Make sure the room thermostat is connected 

properly

Short circuit connector of the room thermostat 

is not connected or missing (when HIU is not 

connected to room thermostat)

Connect the wire ends of the room thermostat 

connection cable with a short circuit connector

Air in the SH system

Air vent the HIU and the SH system

Pressure in SH circuit is too low

Set SH pressure to 2 bar. This might indicate a 

leakage in the SH system or a broken expansion 

vessel. Check SH system for any leakages and 

expansion vessel

Pressure or temperature of the DH system are 

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Check temperature and pressure of the DH 

system

The SH pump is not active (LED on pump does 

not light up)

Check if the pump cable is properly connected 

to the electronics

The SH pump is jammed or broken

Contact your supplier

Optional anti-fraud valve is closed

Anti-fraud valve is not electrically connected or 

powered

Anti-fraud valve is jammed or broken. Replace 

this component

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adjusted

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Filters are blocked

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SH heat exchanger is blocked

Replace SH heat exchanger

Cables of the control valves are mixed up

Connect cables properly. Orange/red connector 

must be connected to the SH control valve

Possible defect in control valve

Replace control valve

Summary of Contents for logoEco A2RXE

Page 1: ...GB Technical information for installation and operation LogoEco Heat Interface Unit HIU A2RXE Instantaneous Hot Water Space Heating...

Page 2: ...hoot technician 25 8 Appendix A 27 Appendix B 31 Appendix C 32 Contents Symbols and abbreviations Symbols Abbreviations CAUTION general safety remark CAUTION risk of shock CAUTION hot surfaces risk of...

Page 3: ...ater temperature This may lead to a domestic hot water temperature that is higher or lower than its set point Hot water can cause burns 1 3 Priority switching 2 4 2 2 2 1 2 0 water If there is a power...

Page 4: ...purpose it is advised to design the SH circuit in such a way that the SH return temperatures are as low as possible Keep following condition in mind during installation 4 2 0 0 4 2 General Plumbing R...

Page 5: ...orrect current or overcurrent The circuit breaker must have a contact separation of at least 3mm in all poles and should isolate the appliance and all associated controls The HIU must at all times be...

Page 6: ...P1 Description Type District heating station for indirect heating and instantaneous domestic hot water Mounting Wall mounted Dimensions 490 x 275 x 640 mm WxDxH height of the case Heating System 2 Con...

Page 7: ...on make sure that there is a board installed e g plywood min 18mm to support the structure which is strong enough to hold the HIU Use a 4mm drill bit at least 40mm depth for the wall plugs If the wall...

Page 8: ...may be hot or energized Contact may lead to shock burn or electrocution 1 Disconnect the HIU from the mains power 2 Open all space heating circuits in the property Turn the room thermostat and all ra...

Page 9: ...un quietly without any air noise 5 0 0 its operating mode setting 0 4 0 the automatic air vent anti clockwise Turn on the circulation pump and let it run until all air 1 0 the pump setting and close t...

Page 10: ...ice CAUTION Parts and components may be hot or energized Contact may lead to shock burn or electrocution 1 Close all valves 2 Check all nuts for leakage nuts may become loose during transport 3 Make s...

Page 11: ...n the table below Settings You can choose between the performance view and settings view If you press the push button for 2 to 10 seconds the user interface switches to select selection if the user in...

Page 12: ...procedure needs to be repeated Problem Cause Solution Pump not running Not connected or connected correctly Connect correctly Pump too hot dry operation or overheating protection active Allow pump to...

Page 13: ...e electronics Contact your supplier 0 Tap is opened unit is in tapping operation Close Tap Sensor s are not connected or bad contact Check wire tree connections and connect the sensors properly then r...

Page 14: ...e a light humming sound Rattling sound Flow sensor not installed correctly 2 4 Other defects Contact your supplier Guidelines for System Conditioning of Heating and Cooling Networks for Flamco Limited...

Page 15: ...mendations and in accordance with BSRIA BG29 2012 0 0 0 1 4 0 0 for HIU must comply with EU norms DIN EN 12828 and current guidelines for heating systems In addition they should also be non hazardous...

Page 16: ...tor of possible corrosion Chemical assessment PH value hardness precipitate composition and concentration of chemical treatment and type of treatment contained within the water A UKAS registered lab i...

Page 17: ...8 Bleed point G 1 8 BT 19 Water hammer arrester G 3 4 WM x G 3 4 BT l 84 5 21 Flow sensor SIKA 22 Non return valve 24 circulation pump DHW Lowara 25 circulation pump space heating Grundfos UPM3 AUTO 1...

Page 18: ...35 34 Contact Notes United Kingdom Flamco Limited Washway Lane St Helens Merseyside WA10 6PB United Kingdom 44 1744 744 744 0 222 0...

Page 19: ...Flamco Limited Washway Lane WA10 6PB St Helens Merseyside United Kingdom T 44 17 447 447 44 F 44 17 447 447 00 E 0 222 0 0 0...

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