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Update, Restart, and Erase
Learn how to update, restart, and erase FB417.
Update FB417
Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start the
update, a progress bar appears on FB417 and in the Fitbit app until the update is complete.
Keep your tracker and phone close to each other during the update.
Note: Updating FB417 takes several minutes and may be demanding on the battery. We
recommend plugging your tracker into the charger before starting the update.
For more information, see
help.fitbit.com
.
Restart FB417
If you can’t sync FB417, or if you have trouble with connected GPS or tracking your stats, you
can restart your tracker from your wrist. From the clock face, swipe to
Settings
and tap
About
>
Reboot Device
.
If your tracker is unresponsive:
1.
Plug the charging cable into the USB port on a computer or a UL-certified USB wall
charger.
2.
Clip the other end of the charging cable to the port on the back of the tracker. The pins
on the charging cable must lock securely with the port.
3.
Press and hold the button on your tracker for 8 seconds. Release the button. When you
see a smiley face and the tracker vibrates, the tracker restarted.
Restarting your tracker reboots the device but doesn't delete any data.
FB417 has a small hole (altimeter sensor) on the back of the device. Don’t attempt to restart
your device by inserting any items, such as paper clips, into this hole as you can damage your
FB417.
Erase FB417
If you want to give FB417 to another person or wish to return it, first clear your personal data:
On FB417, open the Settings app >
About
>
Clear User Data
. This does not automatically
remove your device from the mobile app, so make sure you also manually remove it from your
mobile app as well.
The tracker must be at least 50% charged to start an update.
Summary of Contents for FB417
Page 1: ...Model FB417 User Manual...
