Can I see my cycle information on the fitbit.com dashboard?
At this time, female health tracking is available in the Fitbit app.
How do I add previously tracked cycle information to the Fitbit app?
Manually add data from cycles you tracked outside the Fitbit app. At this time, you can’t import data
from other apps
Why can't I update my Fitbit device?
Occasionally a firmware update will start and stop or otherwise fail.
Make sure your device is charged and follow these steps:
1.
Turn your device off and on again, and retry the update. For more information, see
do I restart my Fitbit device?
2.
Restart your phone, and retry the update.
3.
Log in to your Fitbit account on a different device, and retry the update.
How do I factory reset my Charge or Charge HR?
To restart or reboot your tracker by turning it off and on without deleting any data, follow the
instructions in
How do I restart my Fitbit device?
Restarting is an effective troubleshoot for
many scenarios.
The steps below provide a more complicated troubleshoot known as a "factory reset." Only
follow these steps if a Fitbit Customer Support agent asks you to do so or you're following the
firmware update troubleshooting steps for a Charge HR. You might be asked to do a factory reset
if:
You have a Fitbit Charge HR and you've tried all the steps in
Why can't I update my Fitbit device?
Your Windows 10 device and the Fitbit app for Windows 10 can't detect your Charge or Charge
HR with Bluetooth.
You're using an Android phone and having difficulty with notifications or syncing.
You're using the Fitbit app for Android on a device running an older operating system (4.3 or
earlier) and the tracker was previously bonded to another mobile device.
A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account
and your alarms, goals, and notifications. After a factory reset you must set up your tracker again.
To factory reset your tracker:
1.
Attach the charging cable to your tracker and plug the other end into a USB port.
2.
Press and hold the button for approximately two seconds and without letting go of the button:
1.
Remove the charging cable from your tracker.
2.
Wait about seven to nine more seconds after removing the charging cable.
3.
Let go of the button and hold it down again.
