PROBLEM
PROBABLE CAUSE
SOLUTION
Transmitter power
Transmitter not turned “ON”
Turn the transmitter “ON”.
indicator does not light
Power is turned “OFF”
Make sure that any light switches that control
power flow to the wall outlet are “ON”.
Make sure house fuses and circuit breakers
are “ON”.
AC adaptor not properly
Check AC adaptor jack-to-socket and
connected
plug-to-outlet connections.
AC adaptor problem
Test the transmitter using the other AC adaptor.
If the transmitter works with the other
AC adaptor, call Fisher-Price at 1-800-432-KIDS
to replace the broken AC adaptor.
Receiver power
Receiver not turned “ON”
Turn the receiver “ON”.
indicator does not light
Power is turned “OFF”
Make sure that any light switches that control
power flow to the wall outlet are “ON”.
Make sure house fuses and circuit breakers
are “ON”.
Low charge battery
Use AC adaptor with receiver in base to
in receiver
monitor and charge battery.
AC adaptor not properly
Check AC adaptor jack-to-socket and
connected
plug-to-outlet connections.
AC adaptor problem
Test the receiver using the other AC adaptor.
If the receiver works with the other AC adaptor,
call Fisher-Price at 1-800-432-KIDS to replace
the broken AC adaptor.
Receiver not properly
Reposition the receiver so that it is
seated in base.
properly seated in base.
Receiver/base contacts
Clean metal contacts on bottom of receiver
dirty
and in base with a pencil eraser.
IMPORTANT! If you have a problem with the Cordless Nursery Monitor, first check the
Problems and Solutions Guide below. If you still experience a problem with the Cordless Nursery Monitor,
call Fisher-Price Consumer Affairs, toll-free at 1-800-432-KIDS, 8 AM - 6 PM EST Monday through Friday,
9 AM - 5 PM EST Saturday. Hearing-impaired consumers using TTY/TDD equipment,
please call 1-800-382-7470. Or, write to: Fisher-Price Consumer Affairs,
636 Girard Avenue, East Aurora, New York 14052.
Problems and Solutions Guide
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