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TROUBLESHOOTING
Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot
be fixed or persists, call your Authorised Repairer or Customer Care.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
General
The oven does not work.
No power.
Check that the mains power
supply (wall switch) is turned
on, the fuse has not tripped
and there is no power outage
in your area.
The oven light does not
come on when I select a
function.
The oven light bulb(s) have
blown.
Replace the light bulb(s). See
‘Care and cleaning’ for
instructions.
The oven light does not
come when I open the
door.
This is normal.
The oven light only comes
on when you have selected a
cooking function.
The oven is not heating.
The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is
open.
Make sure the door is
properly closed and avoid
opening it frequently during
cooking.
A glass pane in the oven
door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must NOT use the oven.
Call your Authorised Repairer
or Customer Care.
The oven fan turns on
again several minutes
after I have turned off
the oven.
This is normal.
If the oven is over a certain
temperature the cooling fan
will automatically turn on to
cool the oven down.