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Fisher & Paykel LW015, Service Manual

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Fisher & Paykel LW015 Service Manual Download Page 78

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Appendix B:

Technical Bulletins

These are extracts from previous technical bulletins.

WM011 ALTERNATIVE SPARE PARTS FOR PHASE 1

MOTOR CONTROLLER – June 1999 – Phase 1 only

Fisher &Paykel is no longer able to obtain some electronic components to continue the manufacture of the
current Motor Controllers, part number 425243P.  We have therefore introduced a redesigned Motor
Controller Module and Display Module.

The new replacement Motor Controller Module fits into the original housing and the wiring is fitted as per
the diagram below. The Display Module electronics uses the same housing as the Phase 2 to 4 display
boards.  This display board screws into the console as before.

These modules must be fitted as a pair and are not interchangeable with any other modules

.

The new modules are labelled as follows:

426418P

Motor Controller Module

426433P

Display Module

The older Phase 1 Display modules, part number 425300P will still be available.

SIZE SETTING

It is important that the size setting is set into the module’s memory whenever a replacement module is
fitted.  The procedure for setting the size for the new Motor Controller Module is the same procedure used
for Phase 4-5, as follows:

Press and hold the 

Wash Temperature Up

 button then press the 

Power

 button.  Smartdrive will give

4 short beeps and the pattern of the LED’s will change.

•

 

Press the 

Wash Temperature Up

 button for 5kg product, press the 

Water Level Up

 button for 6kg

product, or press the 

Spin Speed Up

 button for 7kg product.

•

 

Press the 

Power

 button to exit.

FAULT FINDING / FAULT CODES

Fault finding with these modules, the fault codes for Phase 4 should be used.

IMPORTANT NOTE

When fitting the Display Module to a MW, tape over the Favourite LED, Permanent Press LED and the
Wash Option LED with black insulation tape.  This is so the extra LED’s for the GW model will not show
through and cause confusion.

Full fitting instructions will be included in the kit.  Please follow these instructions closely, as there are
alterations to the console and pressure tube to be carried out.

Summary of Contents for LW015

Page 1: ...uckland NZ Phone 0064 9 273 0640 Fax 0064 9 273 0649 Fisher Paykel Customer Services Pty Ltd ACN 003 3335 171 19 Enterprise St Cleveland PO Box 798 Cleveland QLD 4163 Australia Phone 0061 7 3826 9100 Fax 0061 7 3826 9164 Fisher Paykel Singapore PTE Ltd 150 Ubi Avenue 4 Sunlight Building 02 00 Singapore Phone 0065 547 0100 Fax 0065 547 0123 Fisher Paykel Appliances Ltd 42 Clarendon St Leamington Sp...

Page 2: ...del xx1 PHASE 3 GW Green yellow PHASE 4 GW Blue yellow PHASE 5 early GW MW LW AW are different colours PHASE 5 late GW MW LW AW are different colours PHASE 5 IW Bottom right button is Specials PHASE 5 IWECO Size 6 7 have recirculation fitted Bottom right button is LifeCycles ...

Page 3: ...ries 8 1996 98 White Background with yellow and blue buttons GW508 GW608 GW708 MW058 LW085 AW085 Yellow Water cooled 12v water valves 15 ohms Stator 12 2 ohms phase to phase Reed switch for lid Selni pump 33 ohms AW LW MW GW PHASE 5 Series 9 Series 10 1998 2001 Various colours GW509 GW609 GW709 MW059 LW095 AW095 IW509 IW609 IW709 IWL10 IWM10 IWC09 IW710 IW810 Grey Air cooled GW IW have thermistor ...

Page 4: ... Saver GW only Phase 3 to 5 only 20 5 6 Fabric Softener Dispenser All Phases 21 5 7 Wash Performance Information All Phases 22 6 0 SMARTDRIVE PROBLEMS 23 6 1 If Smartdrive Appears To Have No Power 23 6 2 If Smartdrive Powers Off mid cycle 23 6 3 Flooding 24 6 4 Leaking 24 6 5 Noisy 24 6 6 Continuous Spinning or Slow Spinning 25 6 7 Poor Wash Performance 25 6 8 Siphoning 26 6 9 Radio Frequency Inte...

Page 5: ... GUIDELINES 66 12 3 MOTOR ASSEMBLY DISASSEMBLY 67 12 4 PUMP BLOCKAGE 68 12 5 SHAFT BEARING REMOVAL 69 12 6 SHAFT BEARING ASSEMBLY 70 Appendix A Binary Decoding Chart 8 Bits 0 255 72 Appendix B Technical Bulletins 73 WM011 ALTERNATIVE SPARE PARTS FOR PHASE 1 MOTOR CONTROLLER June 1999 Phase 1 only 73 WM013 PUMP HOOD KIT January 2000 Phases 2 to 5 74 WM51 DIAGNOSTIC FLOW CHART Sept 1992 Phase 1 only...

Page 6: ...er buttons together Smartdrive will give 2 quick beeps in acknowledgement Phase 1 2 Only press ADVANCE key once Go to level 3 by pressing the Spin buttons until the SPIN HOLD and SPIN SLOW LEDs are on The wash progress LEDs correspond to the 8 bit binary fault code with the spin LED representing the least significant bit This fault would have occurred within the last 8 cycles If all the wash progr...

Page 7: ...drive The inner bowl floats when the product is full of water The inner bowl has balance rings which have sealed compartments full of water These self balance the bowl during spinning The pump has a thermal cut out which can take up to 15 minutes to reset This can occur during a pump block fault code 37 When servicing the pump consider fitting a pump hood kit to Phase 2 5 See WM013 in Appendix B W...

Page 8: ...as per supply temperature Inlet hot water temperature is best at 65oC and should not exceed 75oC Motor See Section 4 2 for specifications on the stator and rotor Pump See Section 4 7 for specifications Water Valves See Section 4 5 for specifications Inlet Water Flow Rate 3 litres per minute minimum Standpipe height from floor Min 850mm Max 1200mm Thermistor Phase 5 NTC type temperature sensor Resi...

Page 9: ...ed sealing washers into the straight ends of the white inlet hoses and connect to taps Dome end of washer towards tap Place sealing washers into elbow ends of the white inlet hoses and connect to inlet valves Inlet valves are marked on the back of Smartdrive H Hot C Cold NB The new inlet hoses have the filters and washers fitted Cold Supply Only If you only have a cold water supply an inlet valve ...

Page 10: ...e damage to Smartdrive If there is an uncontrolled water heating source e g a wet back or solar heating system fit a Hot n Safe Valve This will ensure the hot water temperature remains within safe limits Hot n Safe Valves available are RMC TVA 75HF 3 4 inch pipe RMC TVA 50HF 1 2 inch pipe Adjustable between 35ºC 65ºC RMC TVA 50HP 1 2 inch pipe For instantaneous gas hot water supply LOW INLET WATER...

Page 11: ... 6 4 0 SMARTDRIVE COMPONENTS ...

Page 12: ...Module and d Rotor Position Sensor The interconnections are shown in the block diagrams below Wiring diagram for Phase 1 NB Phase 1 spare uses a motor controller similar to Phase 2 4 Wiring diagram for Phase 2 4 NB Most of phase 2 did not have a reed switch a white wire loop was connected in place of the blue black wire ...

Page 13: ... 8 PHASE 5 WIRING DIAGRAM ...

Page 14: ...d 2 4 stators are the same Phase 5 stator has smaller contacts Rotor has 2 different types Phase 1 and Phase 2 5 Fault Codes 130 131 132 133 134 136 are directly associated with the Motor Always check the resistance of the stator Ensure that the rotor is stationary when measurements are made If the resistance is low always replace the stator Remember if the stator is hot the resistances can increa...

Page 15: ... Controller has No Power See Section 6 1 Phase 1 Original Motor Controllers have a replaceable fuse 6A 32mm slow blow For diagnostics see WM51 in Appendix B Phase 1 spare these are essentially Phase 4 functionality See WM011 in Appendix B Phase 1 425775 These modules stirred at 30 RPM because Smartdrive was noisy Replace suspension rods is a better solution 425775 is now obselete Phase 2 4 check t...

Page 16: ...Phase 1 and early Phase 2 the Display Module was fitted with the lid switch Check it activates correctly onto the plastic button in the console Phase 1 3 were fitted with a size switch This was a two pronged switch which was activated by the console This determined the size of the product and is located at the bottom in the middle The size must be set in EEPROM by accessing Option Adjust mode Phas...

Page 17: ...DC with RAST 2 5 Connector Hot Cold Digital Valve Resistance 64 ohms 20oC Cold Valve Proportional Valve Resistance 64 ohms 20oC Proportional valve fitted only to cold on GW and IW models Standard Valv Flow Rate 10 L per minute max Proportional Valve Flow Rate 16 L per minute max Operating pressure Max 1Mpa 150PSI Min 20 kpa 3 PSI Always check the resistances when replacing the Motor Controller If ...

Page 18: ...e illuminated at a time 0 or 3 LEDs illuminated indicates a fail Any flickering of the fail LED will indicate that the RPS or rotor is faulty A faulty rotor would give a fail at certain points of rotation This tester does not test all the functionality of the RPS It tests the 3 outputs but cannot indicate all faults for example if a capacitor on the RPS is cracked Conformal coating has caused cont...

Page 19: ...ot the resistances can increase by as much as 30 before the pumps thermal cut out trips at 110 oC This can take 15 minutes to reset The cut out should only trip if there is a blocked pump Ensure there is a plastic fan on the underside of the pump Burnt out pumps can be a result of a leak in the pump seal to the outer bowl Check for signs of leaks in the pump area Other fault codes are 12 13 14 44 ...

Page 20: ...r is draining from Smartdrive the pressure on the air trapped in the cells of the flotation chamber decreases allowing the inner bowl to settle back down onto the drive spline and re engage the driven spline thus allowing the agitator and inner bowl to turn as one unit The floating bowl is also used to detect if the user has selected the correct water level for the size of the clothes load in Smar...

Page 21: ... type actions before the spin cycle starts A sound may be heard as the inner bowl re engages The following fault codes are associated with bowl check 40 47 56 and 160 Balance Rings The inner bowl has 2 balance rings one at the top and one at the bottom These are sealed compartments half full of water This water allows the bowl to balance If these rings are empty the inner bowl must be replaced Lin...

Page 22: ...assembling A recently manufactured one piece lid is not designed for use with Phase 1 2 lid mechanical switches There is a hole at the back which does not push the lid switch lever Out of Balance Switch When the Smart Drive is spinning it can sense when the wash load is out of balance and will stop and retry spinning If Smartdrive still senses an unbalanced load it will stop give a short burst of ...

Page 23: ...ature by going into the Option Adjustment Mode Phase 5 LW AW is not fitted with a thermistor Cold water temperature is the same as the cold water supply Hot water temperature is the same as the hot water supply The warm water temperature is achieved by turning both hot or cold valves on User can adjust the warm temperature by adjusting flow of taps Fault code 11 will result if the resistance of th...

Page 24: ...ini favourite cycles The Smart Drive can be programmed to automatically set the wash options and agitation time when each wash cycle is selected For instance the user may wish to set the Regular cycle to cold wash or set Heavy Duty to include a soak Once the wash cycles are programmed Smartdrive will remember them even when switched off at the wall TO CUSTOMISE THE WASH CYCLES Press the wash cycle...

Page 25: ...level if there is already water in the bowl If Smartdrive does not fill to the correct level the water level that Smartdrive selects can be modified using Option Adjustment Mode MANUAL WATER LEVEL SELECTION The agitator has 5 levels marked on its stem that can be used to help the user select the correct water level Select the correct water level by using the mark nearest to the top of the clothes ...

Page 26: ... in the dispenser cup during the fill agitate and drain phase of the wash programme 2 During the first phase of the spray rinse it is centrifuged out of the cup into the body of the dispenser 3 The fabric softener is held hard up against the sides of the dispenser body by centrifugal force throughout the spray rinse 4 At the end of spray rinse the softener drains out of the dispenser down the cent...

Page 27: ...t in the fabrics attracting lint Detergent residue Over loading Smartdrive can result in detergent residue being caught in the creases If this occurs decrease the load size Some detergents need to be pre dissolved check the instructions for the detergent Cold ambient temperatures cold washes or short agitation times may not let the detergent dissolve properly In these cases pre dissolve the deterg...

Page 28: ...sistance of each of the water valves is 15 ohms phase 1 4 64 ohms Phase 5 Phase 2 4 Only Check the 15v supply is 11v min 17v max Phase 1 Only If fitted with an original Phase 1 Motor Controller with a fuse see WM51 Replace the Motor Controller if none of the above faults are found NB Ensure product is empty of water when pressure tube is reconnected If the product is phase 1 to 4 ensure that the c...

Page 29: ...r Controller then retest If water level is outside these limits replace Motor Controller If all these fail the best way to check leaks is to fill the bowl with water and detergent and identify the leak point If there is no service hatch the feet may be fully extended Otherwise it could be that Smartdrive was overloaded or in a humid environment Too much detergent could have been used Phase 1 3 A n...

Page 30: ...eration of the lid switch Spray Spin suds Too much detergent can cause final spin to stop and respin 4 times This is due to suds build up between the bowls Normally get a suds user warning A less likely cause of slow spinning is the hot bowl flag Smartdrive activates this flag after a Hot or Warm Hot fill Smartdrive will only spin to 700RPM The outer bowl plastic will not withstand a 1000RPM spin ...

Page 31: ... shorting to earth Phase 3 to 5 Is the lid switch harness shorting to the wrapper Are there any other connections to earth If the earth leakage resistance is OK and the earth leakage breaker trips check that this breaker is not of an older type Earth leakage protection devices are designed to trip when the earth leakage current is 15 30mA The older designs tripped in less than 30ms while more mode...

Page 32: ...s possible to adjust the water temperature of each of the wash temperature settings i e Cold Cold Warm Warm Warm Hot Hot Phase 5 MW can only adjust warm Phase 5 LW AW are not adjustable Do not use the household water taps or water heater controls to vary the wash temperature The automatic water temperature control system fitted will compensate for variations in household water temperature and pres...

Page 33: ...al Rinse LED on Spin LED on Hot 55 56 57 58 59 60 61 62 Warm Hot 46 47 48 49 50 51 52 53 Warm 36 37 38 39 40 41 42 43 Cold Warm 31 32 33 34 35 36 37 38 Cold C 20 21 22 23 24 25 26 Water Temperature Settings C Cold water only Underlined figures are the default settings All temperatures are expressed in oC Phase 1 and 2 temperatures are lower NB If the temperature of the cold water supply is above t...

Page 34: ...eeps GW Only All Phases Smartdrive finishes each cycle by sounding a series of warning beeps These beeps are designed to be noticeable In some circumstances e g shift workers new baby in the house etc the user may wish to increase the number of beeps or eliminate them altogether They may be adjusted as follows Select the OPTION ADJUSTMENT MODE by pressing and holding the START PAUSE button then pr...

Page 35: ...ease or decrease the amount of water selected FAVOURITE LED on less water PERM PRESS LED on default set level WOOL LED on more water DELICATE LED on more water REGULAR LED on more water 7 6 Out Of Balance Recovery Adjustment GW and MW only Phase 3 5 When Smartdrive is spinning it senses if the wash load is out of balance It stops and retries to spin If Smartdrive still senses an unbalanced load it...

Page 36: ...evel 3 The WASH PROGRESS LEDs will now display the fault code Advance short wash rinse spin 1 2 4 8 16 32 64 128 Wash progress LED s Binary Code Fault Code 32 16 1 49 Note This window for the LED is not there on some LW AW models The LED will still be visible under the panel for diagnostic purposes Note The spin LED is used for optical download When downloading it may be flickering It will not nec...

Page 37: ...r of the wrapper It takes 1 second for the LED to respond after the Out of Balance has been activated In this mode the two rinse LEDs and the spin LED will display the SIZE SWITCH setting Phase 1 3 if the Display Module is not correctly fitted in the console the switch is not activated and the 3 minute wash LED is illuminated Ensure display is fitted securely 8 3 TO TEST PUMP WATER VALVES To enter...

Page 38: ...e easily identified when Smartdrive is first turned on If none of the 5 leftmost green wash progress LEDs are on the RESTART is on If the 5 leftmost green wash progress LEDs are flashing the RESTART is off NB RESTART is a service aid only and should be left ON in the customer s home To return to normal operation and to reset the RESTART feature to the default setting power off Smartdrive 8 5 RECYC...

Page 39: ... 34 ...

Page 40: ...TURE UP button then press the POWER button Smartdrive will give 4 short beeps and the pattern of LEDs will change Press TEMPERATURE UP button the COLD LED is on for 5 5 5kg 560mm wide Press WATER LEVEL UP button the LOW WATER LED is on for 6 6 5kg 600mm wide Press SPIN SPEED UP button the SPIN HOLD LED is on for 7 7 5kg 650mm wide Press POWER to exit this mode MACHINE SIZE SET UP EACH KEY SELECTS ...

Page 41: ...Phase 1 to 4 Thermistor Phase 5 The temperature sensor has failed Replace motor controller Phase 1 to 4 Check the resistance of the thermistor Resistance is 12 5k ohms at 20oC Replace if faulty Phase 5 6 Check the size is set correctly NB It is possible to get this warning when washing with cold water if the cold wash temperature is set at 20oC or more Wash temperatures may be adjusted see section...

Page 42: ...at the user has selected the wrong water level this is more likely to be a LW or MW which only has 3 water levels 2 Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt 3 Check that the clutch teeth are not locked together with dirt detergent or lint Check that the teeth are not broken 10 5 Out of Balance First Rins...

Page 43: ...he 3 rightmost wash progress LEDs are flashing In this mode Smartdrive will be continuously doing cycles Set recycle to OFF This can normally be resolved by powering off Smartdrive If this does not resolve the problem RESTART or RECYCLE are set in the EEPROM memory To reset a similar keypress sequence similar to Diagnostic mode is required as follows Phase 4 5 Enter Diagnostic Mode Turn the power ...

Page 44: ...his mode Smartdrive cannot be started To Select DEMONSTRATION MODE press and hold the ADVANCE button then press the POWER button During the DEMONSTRATION display the LEDs will alternate between all on LEDs flashing and all LEDs off To return Smartdrive to normal operation the mains supply must be switched off Some Phase 1 3 displays may inadvertently go into this mode if affected by condensation ...

Page 45: ...95 GWC09 GWM09 GWL09 Phase 5 IW IW509 IW609 IW709 IWL10 IWM10 IWC09 IW710 IW810 IWM09 IWL09 The format for fault description in this booklet follows the Primary Secondary and Tertiary fault source system These sources have mostly been arranged in order of most likely source of fault but in some cases the sequence has been modified to aid the servicing procedure It should be noted that the fault so...

Page 46: ...Replace Motor Controller Display Module for Phase 1 2 00000010 Phase 1 Display Module Fault Phase 2 to 4 Motor Controller Fault An error has been encountered when trying to read the pressure sensor Primary Source Motor Controller Display Module for Phase 1 Action Replace Motor Controller Display Module for Phase 1 3 00000011 Phase 1 to 5 Motor Controller Fault The Motor Controller has found a RAM ...

Page 47: ...r while testing RAM Primary Source Display Module Action Replace Display Module 8 00001000 Phase 1 Display Module Fault The Display micro has not been able to start up correctly Primary Source Display Module Action Turn off at the wall and on again after 5 seconds and try again If still faulty replace Display Module 9 00001001 Phase 1 to 5 Size Error Phase 1 to 3 Primary Source Display Module Acti...

Page 48: ...t is an IW To access SIZE SETTING MODE Push and hold the Fabric Care button then press the power button to enter SIZE SETTING MODE Select the correct size on the display Press the power button to turn the product off This has locked the size into memory To check the size is set start a cycle 10 00001010 Phase 1 to 5 Thermistor Error The resistance of the Thermistor is outside the normal limits the...

Page 49: ...pump can handle or the pump is blocked and can t remove the excess water Primary Source Water Valves Action If the water valves are on continuously check that the water valves turn off mechanically remove power from Smartdrive Secondary Source Pump System Action Check pump for blockage and hose for correct height and kinking Tertiary Source Motor Controller Display Module Phase 1 Action If water v...

Page 50: ...odule Action Replace Display Module NB If Smartdrive is running at well below it s rated supply voltage and the pump has operated for more than 4 seconds at this voltage this fault will also appear 17 20 00010xxx Phase 1 Display Motor Controller Out of Sequence 22 23 000101xx Phase 1 Display Motor Controller Out of Sequence The Display Module and Motor Controller are running out of sequence Primar...

Page 51: ...cuit 2 Replace Display Module if valve coils are not faulty 34 00100010 Phase 1 Brake Resistor Fault The circuit that controls the braking of the motor is faulty Primary Source Motor Controller Action Replace the Motor Controller Secondary Source Display Module Action Replace the Display Module If the Display Module corrects the fault then re fit the original Motor Controller 35 00100011 Phase 1 M...

Page 52: ...ed The third is that the pump is not operating due to Motor Controller wiring or pump failure or thermal overload cut out The fourth is that the Motor Controller is not reading the water level correctly This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose Primary Source Pump Blocked Action 1 Run pump and check flow r...

Page 53: ...urce Mechanical Action Check that the pressure tube is intact and not blocked with water dirt or kinked Secondary Source Motor Controller Display Module Phase 1 Action Replace Motor Controller Display Module Phase 1 40 00101000 Phase 1 to 5 Bowl Dis Engaged Fault While carrying out a bowl check the Display module has found that the bowl is not engaged even though the pressure sensor indicates that...

Page 54: ...n Turn off Smartdrive at the wall and back on again after 5 seconds Re start 43 00101011 Phase 1 to 5 OOB Switch Fault The Motor Controller has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected Primary Source Mechanical Action 1 Check Smartdrive is level and that the bowl is not contacting the out of bala...

Page 55: ...locked Also check that the drain hose is not blocked 4 If the bowl contains water then service the pump from the top of Smartdrive by removing the top deck and inner bowl Bail out the water remove the pump cap and hood and clear the pump of any obstruction 5 Check that the water is not siphoning back into Smartdrive when the pump turns off when the spin speed reaches 600 rpm Secondary Source Motor...

Page 56: ...it is not kinked Secondary Source Motor Controller Action Replace Motor Controller if the above checks out without fault 48 00110000 Phase 2 to 5 Hot and Cold Valve Fault The Motor Controller has measured voltages from the valve diagnostic circuit that indicate both the hot and cold valve are faulty The most likely cause is that the valve harnesses have not been connected correctly Primary Source ...

Page 57: ... Fault The product has detected that it is losing water during recirculation Primary Source Diverter Valve Wiring Action Check diverter valve harness is correctly fastened to diverter valve Check flying lead in motor controller and connection to valve next to drain pump Secondary Source Diverter Valve Action Check diverter valve resistance If open circuit nominal is 1500 ohms replace diverter valv...

Page 58: ... faulty Replace Motor Controller 54 00110110 Phase 2 to 5 Motor Motor Control Step Fail The Motor Controller has attempted a motor step test and has found that the motor has not stepped to the correct position The Motor Controller has detected that there is no motor current This indicates that either the motor is not connected or the Motor Controller motor drive is faulty Primary Source Wiring Act...

Page 59: ...uested the Motor Controller to perform an EEPROM write Prior to writing the Motor Controller has tested the 15 Volt supply and found that it is below a safe level for writing EEPROM and has reported this to the display This may be due to mains transients at the time of write or due to a faulty Motor Controller Primary Source Motor Controller Action Replace Motor Controller 58 00111010 Phase 4 to 5...

Page 60: ... is NOT reliable as the pump inductance is also important Secondary Source Motor Controller Action Replace Motor Controller 63 00111111 Phase 5 Motor Controller Fault The Motor Controller has detected an internal communications problem between its main control system and the pump control system Primary Source Motor Controller Action Replace Motor Controller 64 01000000 Phase 5 Pressure Transducer ...

Page 61: ...ule detects an error in the communications between the Display module and the Motor Controller Primary Source Display module Action Replace Display module Secondary Source Motor Controller Action Replace Motor Controller 107 01101011 Phase 2 to 5 Motor Controller Fault The Display Module has detected that the Motor Controller has reset This can be due to a Motor Controller supply disturbance oscil...

Page 62: ...2 5 has been selected this is Phase 2 but the product has a reed switch fitted The display must be connected to a phase 4 motor controller The wash5 LED indicates that Phase 1 or 2 has been selected This option is for a mechanical lid switch fitted on the display The display must be connected to a phase 4 motor controller in Phase 2 or a Phase1 4 motor controller in Phase 1 Press power to lock the...

Page 63: ...Wiring Action Check the wiring connections from the Motor Controller to the stator and the Rotor Position Sensor Secondary Source Motor Action 1 Check the resistance measurement between phases of the motor harness at the Motor Controller 2 Check the Rotor Position Sensor stator brass bridge terminal point and associated harness for water or mechanical damage or corrosion Check the harness has not ...

Page 64: ...ee stator wires are connected correctly Secondary Source Motor Action 1 Check free rotation of the agitator and bowl by rotating by hand Bearings and seals may be seized 2 Check the stator resistances Check that the star point is located correctly 3 Check the Rotor Position Sensor and associated harness for water mechanical damage and corrosion Tertiary Source Motor Controller Action If the primar...

Page 65: ... is possible that the pump circuit is faulty and has caused a pump out during wash This would cause the bowl to re engage during agitate and the Motor Controller to display this fault Replace Motor Controller 161 10100001 Phase 2 to 5 Motor Controller Fault The Motor Controller checks the voltage configuration i e 110v or 230V against its EEPROM on power up Should there be a mismatch this error is...

Page 66: ...otor harness connectors and motor for discontinuity This can be done by taking a resistance measurement between phases of the motor harness at the Motor Controller Secondary Source Motor Controller Phase 4 Rotor Position Sensor Phase 5 Action Replace Motor Controller Phase 4 Rotor Position Sensor Phase 5 192 11000000 Phase 4 to 5 Motor Controller Fault The Motor Controller has internally sensed a ...

Page 67: ...c wrist strap must be used when handling electronic modules Clip the strap to the earth terminal at the rear of the top deck Modules removed from Smartdrive for return must be protected from possible electrostatic damage while in transit by the use of the specialised packaging in which they were received 3 Remove the 2 screws from the rear of the top console disconnect the earth lead The console c...

Page 68: ...e 2 screws holding the clamp and remove the clamp from the console feed the mains cable earth wire through the cable clamp opening NB DON T REMOVE THE EARTH CONNECTION FROM THE WRAPPER 6 Remove the two rubber buffers and screws from the front of the top deck Release the retaining clips at rear of cabinet using a flat bladed screwdriver Lift the top deck clear feeding wiring through hole in top dec...

Page 69: ... off the shaft and lift out the inner bowl If not already removed the clutch can be disassembled at this stage by removing the three screws from the driven spline 10 Remove the screw from the drain hose outlet bracket on the rear of the wrapper 11 Unclip the harness duct from the right hand rear suspension and remove the suspension assembly by lifting the corner bracket upwards and free the suspen...

Page 70: ... remove the electrical connections 16 Remove the two screws securing the wiring duct to the outer bowl base 17 Remove the drain hose clamp Twist the drain hose in an anti clockwise direction to release the bayonet fitting If changing the outer bowl the pump securing plate can be removed at this stage by unscrewing the 4 x 3 8 securing bolts 18 Remove the clamp from the pressure tube and pull the t...

Page 71: ...sure that OOB lever does not catch or sit on neck ring Base panel Phase 1 4 Ensure locating tags are straight before refitting Pressure Hose CHECK THAT THE LOOM AND PRESSURE TUBE ARE NOT KINKED or close to wrapper before refitting the top deck Blow down the pressure tube to check if it is clear of water droplets Ensure that the nylon cord in the pressure tube does not obstruct when reconnecting tu...

Page 72: ...de the rotor ASSEMBLY 1 Wire up stator before locating stator into position CHECK Red Blue yellow wiring is correct 2 Grease the stator side of the clamp plates and the inside section of the stator that fits over the bearing Fit the clamp plate and spacer assembly to the back of the stator Locate the stator into position It will only fit in one position 3 Refit the clamp plate onto the stator and ...

Page 73: ...eck pump hood cap and impeller are the latest type See WM013 in Appendix B If the product is 5kg size check that a rain shield is fitted to the pump p n 426292 Check that the four bolts securing the pump bracket are tight torque 3 Nm If the screw locating the pump hood is loose torque 3 Nm this can cause pump block error To remove the pump turn it towards the front of Smartdrive until the locking ...

Page 74: ...unting bolts The stator clamp plate may be used to hold the legs of the puller in place WARNING Make sure the stator clamp plate is flat before using If in doubt replace 3 Remove the outer bearing using the bearing removal tool WARNING Do not remove the bearings with a hammer and drift as serious damage to the bearing housing or outer bowl may result Use the bearing removal tool as illustrated 4 R...

Page 75: ...ing housing IMPORTANT There must be no gap between the bearing outer race and the shoulder of the aluminium extrusion Remove the insertion tool at this point and check that the inner bearing is fully home 2 Fit the bearing spacer and press in the outer bearing using the bearing tool Check the spacer has no end float but has slight sideways movement to allow for shaft insertion ...

Page 76: ... to tighten the shaft retention nut 5 Invert the outer bowl Take care not to damage the shaft or flooring Fit the assembly thimble sleeve onto the shaft before fitting the seal Lubricate the seal outside diameter with liquid detergent and then slide into position by pressing down on both sides of the seal NB The seal should be flush with the lip on the base of the outer bowl NB The outer bearing w...

Page 77: ...46 147 148 149 150 151 ΟΟ ΟΟ ΟΟ ΟΟ 152 153 154 155 156 157 158 159 Ο Ο Ο Ο ΟΟ ΟΟ ΟΟ ΟΟ 160 161 162 163 164 165 166 167 Ο Ο Ο Ο Ο Ο Ο Ο 168 169 170 171 172 173 174 175 Ο Ο Ο Ο Ο Ο Ο Ο 176 177 178 179 180 181 182 183 Ο Ο Ο Ο 184 185 186 187 188 189 190 191 ΟΟΟ ΟΟΟ ΟΟΟ ΟΟΟ 192 193 194 195 196 197 198 199 ΟΟ ΟΟ ΟΟ ΟΟ 200 201 202 203 204 205 206 207 Ο Ο Ο Ο Ο Ο Ο Ο 208 209 210 211 212 213 214 215 Ο Ο Ο...

Page 78: ...ill still be available SIZE SETTING It is important that the size setting is set into the module s memory whenever a replacement module is fitted The procedure for setting the size for the new Motor Controller Module is the same procedure used for Phase 4 5 as follows Press and hold the Wash Temperature Up button then press the Power button Smartdrive will give 4 short beeps and the pattern of the...

Page 79: ...ases 2 to 5 Changes have been made to the pump hood cap and the impeller to decrease the possibility of small pieces of grit and lint blocking the pump When servicing a blocked pump on Smartdrive the new pump hood kit Part Number 479188P should be fitted This kit cannot be fitted to Phase 1 or early Phase 2 Smartdrive It is not required on Phase 5 Smartdrive built after July 2000 Pump Hood Kit Par...

Page 80: ...92 Phase 1 only This is a flow chart for original Phase 1 Smartdrive Motor Controllers and Displays These are fitted with a slow blow 32mm 6A fuse Use this flow chart when there is no power to the display module and Smartdrive is powered on ...

Page 81: ...t with the nozzle This will leave a small gap between the center fin and nozzle and create a capillary effect which will drain the residual water from the nozzle WM70 PREMATURE OUT OF BALANCE February 1995 Phase 2 only Kit Lever Out of Balance Bracket Phase 2 Part Number 502220 Fisher Paykel have made changes to the out of balance lever and bracket to eliminate premature tripping to the micro swit...

Page 82: ...1 PUMP SHIELD 5KG SMARTDRIVE September 1996 Phases 1 to 4 Under some conditions especially with over sudsing or splash over water can run down the side of the 5kg Smartdrive outer bowl and drip directly onto the pump bracket causing the pump to corrode or burn out A shield has been designed that can clip into place above the pump bracket to protect the pump from water damage When servicing any 5kg...

Page 83: ... servicing the ActiveSmart refrigerator however it is less essential with Smartdrive and DishDrawer but will easily provide all the service information The information displayed on Smartdrive includes Product Description and phase Fault Information up to the last 4 faults Fault codes 81 106 are Comms faults Smarttool may not always be able to diagnose these faults Service Information From Diagnost...

Page 84: ...er Adapter This tool is used to extract the rotor when the plastic nut is broken 502105 Rotor Position Sensor This will connect directly to the RPS or Phase 1 Motor Controller It requires a 9 volt battery to operate 502180 Rotor Position Sensor edge connector Required to connect to all Motor Controllers Rotor Position Sensor interconnection lead for Phase 2 4 Motor Controller Rotor Position Sensor...

Page 85: ...Mode Hold the Options button down for 4 seconds Diagnostic Mode Hold down the Specials LifeCycles button and press Power Use the Specials LifeCycles button and buttons on the right of the LCD to toggle product status Or use the Options button to turn restart recycle ON or OFF Size Setting Mode Hold down the Fabric Care button and press Power Display 426961 not for IWECO Motor Controller 426520 not...

Page 86: ...pidly targets stains and soils at the fibre level boosting soil removal and accelerating the wash process Wash 2 AGITATION WASH Top loader type wash After re circulating the sudsy water through the clothes for 2 to 5 minutes Smartdrive fills with just enough cold water to suspend the clothes in solution Smartdrive then senses the fabric type of the load and begins the agitation wash The are 2 load...

Page 87: ...tted on the cold and a digital valve on the hot Resistance 64 ohms STATOR ROTOR The stator rotor are the same as Phase 5 Stator resistance is 16 ohms per winding 32 ohms phase to phase RECIRCULATING VALVE Only fitted to IWM10 IW710 IWL10 IW810 The Recirculating valve is situated at the bottom of the bowl beside the pump If the valve requires service remove the hose clips connecting the hoses to th...

Page 88: ...he wash The spin speed for Creasables The recovery routine selected when a load goes out of balance The number of beeps at the end of the cycle Adjust Options Menu auto water temp auto rinse other With Smartdrive powered on push the OPTIONS button and hold down for 4 seconds The Adjust Options Menu will be displayed Push the small button next to the option to be adjusted The display will change to...

Page 89: ...hort spin followed by 1 deep rinse Double 2 deep rinses Spray Deep Spray rinse followed by 1 deep rinse Shower Shower rinse Shower rinse alternately showers the clothes with water and spins them to remove the sudsy water It is not designed to be used with fabric softener as a shower rinse does not use a deep rinse so it cannot dispense fabric softener correctly OTHER OPTIONS Creasable Spin Speed T...

Page 90: ...D are Out of balance No hot water No cold water No water Warning Status Out of Balance 3 cycles ago at progress SPIN Overloaded Too many suds Service information for user warnings is in Section 10 MACHINE STATUS The Machine Status screen displays the status of the lid switch and the out of balance switch It also displays the Size setting of Smartdrive and the water temperature measured by the ther...

Page 91: ...owl clear Smartdrive defaults to RESTART ON This is indicated on the screen by the word RESTART highlighted To turn RESTART OFF push the button alongside the word This will remove the highlight from the word RESTART When Smartdrive is being serviced it is more convenient to turn RESTART OFF This will allow any fault in the system to show up immediately With RESTART ON If a fault occurs in Smartdri...

Page 92: ...ill not spin up to its full speed of 1000 RPM its maximum speed will be reduced to 700 RPM To remove this flag enter the Control Option mode and push the button beside the words HOT BOWL CLEAR or put Smartdrive through a complete final rinse NB The drain pump test water valve test restart recycle and hot bowl flag can be accessed from any level in the diagnostic mode E 6 SIZE SETTING MODE for IW I...

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