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6.1 Fault Code Description Chart
Fault Code
LED Display
Fault
Possible Causes
E1
Rinse LED
The flood sensor in the
base has been activated
for more than 20
seconds.
•
Lid not closing
•
Overfilling
•
Foaming
•
Not draining
•
Lid seal damage
•
Dispenser or water softener seals leaking
•
Damaged water inlet or drain hoses
•
Leaking heater plate or motor seals, or
drain o-ring seals
•
Yoke jammed or broken
•
Inlet hose to inlet valve connection loose
•
Inlet valve body leak
•
Heater plate damaged (chipped enamel)
•
Dry E1 - PCB mains filter, harness or
connectors, electronic controller.
E2
Delicate LED
The controller has
not sensed the motor
rotating
•
Foreign object has jammed the rotor
•
The rotor has failed
•
hall sensor or wiring fault at the hall
sensor or controller.
•
The hall sensor has failed
•
Motor stator winding or connection open
circuit.
•
The electronic controller has failed.
•
PCB mains filter has failed.
E3
Delicate &
Rinse LED’s
The water temperature
has been sensed
as greater than 85
o
C
(185
o
F)
•
The incoming water is greater than 85
o
C
(185
o
F)
•
The element has failed closed circuit
•
The temperature sensor on the heater
plate has failed.
•
The electronic controller has failed
E4
Fast LED
No temperature
increase has been
sensed for about 4 hours
while element is on.
•
The element is not connected
•
The element is failed open circuit
•
The temperature sensor has failed
•
The electronic controller has failed
E5
Fast & Rinse
LED’s
Lid motor current too
high during start
•
The lid is jammed up or down
•
The electronic controller has failed
E6
Fast &Delicate
LED’s
Fan fault
•
Check fan harness connector
•
Check if fan open or short circuit
•
The electronic controller has failed
E7
Fast, Delicate
& Rinse LED’s
Detergent diverter fault
•
Check harness connections
•
Coil is open circuit
•
Coil is short circuit
•
The electronic controller has failed
The following chart is a quick reference guide for fault codes. The possible causes shown are in no
particular order and are for guidance only.
To read a fault code on an integrated model or flat door model refer to the LED Display column on the
chart. The LED that has activated on the secondary display indicates which fault code has occurred.
To make diagnostics easier, a test handle can be made for use on integrated or flat door products using
a cut down handle and a DD605/DD60/DD24 PCB LCD. This will not be able to be used on DD603
products, or a DD603 test handle used on DD605/DD60/DD24 products.
