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15 

 

 

 

 

ERROR CODE: 

CAUSES 

SOLUTIONS 

1001

 

–  unable to 

sense motor 
movement 
 

A)  Drive motor not 

inserted fully to 
engage pinion or is 
defective 

B)  Circuit board not 

properly snapped 
into drive bracket 

C)  Center reduction 

gear reflector dirty 

1)  Re-insert motor, check for broken wires, 

verify motor plugged into connector J1 
(labeled “MOTOR”) on control valve circuit 
board and reset control valv

e (hold “NEXT” 

and “REGEN” buttons for 3 seconds) 

2)  Re-seat circuit board into drive bracket and 

reset control valve 

3)  Clean reduction gear reflectors (page 19) 

 

1002

 

– unexpected 

motor stall 
 

A)  Obstruction in 

control valve 

B)  Main drive gear too 

tight 

C)  Improper voltage 

delivered to circuit 
board 

1)  Remove piston and seal assemblies for 

inspection and repair or replacement and 
reset control valve (hold “NEXT” and 
“REGEN” buttons for 3 seconds) 

2)  Loosen main drive gear and reset control 

valve 

3)  Verify proper voltage is being supplied to 

circuit board (see Solution 4 under “Display 
is Blank” section, page 14) 

 

1003

 

– motor ran too  

long, cannot find next 
cycle position 
 

A)  Motor failure during 

regeneration 

B)  Obstruction in 

control valve 

C)  Drive bracket not 

snapped in place 
properly 

1)  Re-insert motor, check for broken wires, 

verify motor plugged into connector J1 
(labeled “MOTOR”) on control valve circuit 
board and reset control valve (hold “NEXT” 
and “REGEN” buttons for 3 seconds) 

2)  Remove piston and seal assemblies for 

inspection and repair or replacement and 
reset control valve 

3)  Re-seat drive bracket assembly and reset 

control valve 

 
1004

 

– motor ran too 

long, timed out trying 
to reach home 
position 
 

A)  Drive bracket not 

snapped in place 
properly 

B)  Center reduction 

gear reflector dirty 

1)  Re-seat drive bracket assembly and reset 

control valve (hold “NEXT” and “REGEN” 
buttons for 3 seconds) 

2)  Clean reduction gear reflectors (page 19) 

1006

 

– MAV/SEPS/ 

NHBP/AUX MAV 
motor ran too 
long,looking for park 
position 

A)  Control valve not 

programmed for 
ALT oFF 

B)  Obstruction in 

control valve 

1)  Enter cycle programming level and verify 

second parameter is set to ALT oFF 

2)  Remove piston and seal assemblies for 

inspection and repair or replacement and 
reset control valve (hold “NEXT” and 
“REGEN” buttons for 3 seconds) 

1007

 

– MAV/SEPS/ 

NHBP/AUX MAV  
motor ran too short 
looking for park 
position 

A)  Control valve not 

programmed for 
ALT oFF 

B)  Obstruction in 

control valve 

1)  Enter cycle programming level and verify 

second parameter is set to ALT oFF 

2)  Remove piston and seal assemblies for 

inspection and repair or replacement and 
reset control valve (hold “NEXT” and 
“REGEN” buttons for 3 seconds) 

 
 

 

 

Troubleshooting (cont.) 

 

Summary of Contents for IBW10-1

Page 1: ...s LLC 12630 US Highway 33 N Churubusco IN 46723 Phone 260 693 1972 Fax 260 693 0602 IBW IMBW Instruction Manual 170605 docx IBW IMBW Series Backwashing Filter System Installation Instructions and Owne...

Page 2: ...tions Page 6 Operating Displays Page 10 Maintenance Page 11 Troubleshooting Guide Page 13 Specifications Page 16 Component Parts Breakdown Page 17 Component Parts List Page 18 Control Valve Breakdown...

Page 3: ...ALIZER 0 50 PAIL 45 FA10 FILTER AG SUSPENDED SOLIDS REDUCTION 1 00 BAG 24 FA05P 0 50 PAIL 12 N05 NEUTRALIZER ACID NEUTRALIZER 0 50 PAIL 43 QFS05P QUARTZ FILTER SAND 0 50 PAIL 51 45mm x 55mm SEDIMENT R...

Page 4: ...f this system 1 The IBW IMBW must be installed after the pressure tank private well system only 2 The system should be installed as close as possible preferably within 15 to an adequate floor or laund...

Page 5: ...ed If necessary pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer NOTE If the plumbing sy...

Page 6: ...regeneration cycle this position provides regeneration water to the unit while also providing untreated water to the distribution system Fig 2 2 Bypass Position The inlet and outlet handles point to...

Page 7: ...rivate well system turn off power to pump and drain pressure tank Make certain pressure is relieved from complete system by opening nearest faucet to drain system SHUT OFF FUEL ELECTRICAL SUPPLY TO WA...

Page 8: ...There must be an air gap at the end of the drain line to prevent siphoning of waste water AVOID OVERHEAD DRAINS AND DRAIN LINE LONGER THAN 15 STEP 10 MAKE SURE THE BYPASS VALVE IS IN THE BYPASS POSIT...

Page 9: ...y will show SET b The lower left of the display will show REGEN above and DAY below c A number will flash default 3 2 Using the UP or DOWN triangle pointing up or down buttons set the number of days d...

Page 10: ...pass valve counter clockwise until it is fully in the Service position Figure 2 Page 5 and leave the control valve in Backwash position for at least 10 minutes or until water flowing from the drain li...

Page 11: ...and will reset itself to provide treated water when the regeneration has been completed 3 Manual Regeneration Sometimes there is a need to regenerate before the control valve calls for it This may be...

Page 12: ...e from the electrical outlet to prevent it from advancing automatically 3 Disconnect the Control Valve from the Bypass Valve 4 Disconnect the Drain Line from the Control Valve 5 Unscrew Control Valve...

Page 13: ...ce the air is purged gradually turn the INLET knob of the bypass valve counter clockwise until it is fully in Service position Figure 2 Page 5 Then turn the OUTLET knob of the bypass valve counter clo...

Page 14: ...butor tube not seated properly in control valve D Water usage flow rate exceeds filter specifications 1 Verify bypass valve is in service position 2 Replace piston and seal assemblies 3 Verify distrib...

Page 15: ...trol valve 1 Ensure electrical outlet is functioning 2 Disassemble and clean control valve 3 Replace seals and or piston Filter backwashes at wrong time of day A Clock is not set properly B Power outa...

Page 16: ...oken wires verify motor plugged into connector J1 labeled MOTOR on control valve circuit board and reset control valve hold NEXT and REGEN buttons for 3 seconds 2 Remove piston and seal assemblies for...

Page 17: ...area 3 3 4 5 Peak 18 gpm ft 2 of media surface area 10 10 14 17 Backwash 10 gpm ft 2 of media surface area NOTE some medias may require a higher backwash rate 5 3 5 3 7 5 9 Service Pipe Size in Standa...

Page 18: ...17 3 1 4 5 6 2 Component Parts Breakdown...

Page 19: ...butor Tube 1 x 54 for model IBW15 IBW25 IMBW15 IMBW25 4 MTP1044N 10 x 44 Mineral Tank Nat Base 2 5 Top Opening For model IBW10 IMBW10 MTP1054N 10 x 54 Mineral Tank Nat Base 2 5 Top Opening For model I...

Page 20: ...19 Control Valve Breakdown...

Page 21: ...215 12 CV3177 01 Injector Screen 13 CV3010 1Z Plug Injector Assembly 15 CV3150 Retainer Split Ring 16 CV3151 Nut 1 Quick Connect 17 CH4615 Clip Elbow Locking 18 CV3163 O ring 019 19 CV3165 01 Retainer...

Page 22: ...plit ring 2 3 CV3105 O ring 215 2 3 CV3105 O ring 215 2 4 CV3149 Fitting 2 4 CV3189 Fitting 2 1 BRASS SWEAT 3 4 BRASS SWEAT Ref Part Description Qty Ref Part Description Qty CV3007 02 1 brass sweat as...

Page 23: ...ck connect 2 1 CV3151 Nut 1 quick connect 2 2 CV3150 Split ring 2 2 CV3150 Split ring 2 3 CV3105 O ring 215 2 3 CV3105 O ring 215 2 4 CV3628 Fitting 2 4 CV3629 Fitting 2 1 1 4 PLASTIC MALE NPT Ref Par...

Page 24: ...4 QUICK CONNECT 1 2 required SERVICE WRENCH CV3193 Although no tools are necessary to assemble or disassemble the valve the Service Wrench shown in various positions on the valve is available to aid i...

Page 25: ...24...

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