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Fault

 

Probable 
Cause

 

Solution

 

Water changes color 
or becomes cloudy. 

Rower is in di-
rect sunlight or 
has not had 
water treat-
ment. 

 

 

Change rower location to reduce direct 
exposure to sunlight. Add water treat-
ment or change tank water as directed 
in the water treatment section of this 
manual. 

 

 

Knocking noise from 
inside the control arm 
while training, espe-
cially when changing 
directions. 

Chain requires 
tightening or 
adjustment. 

Open front end cap and check chain 
tension using a screwdriver of other im-
plement.  Do not use fingers.  Proper 
tension is 3-5mm of play.  Please refer 
to the Chain adjustment page for further 
instructions.  

Pedals slip during 
hard training. 

PK tank belt 
requires tight-
ening. 

Remove large inspection plate on oppo-
site side of tank and check belt tension.  
For details on belt tightening, please re-
fer to the belt tightening page in this 
manual. 

Pedal is loose (either 
left or right) and can-
not be retightened.   

Aluminum 
crank arm 
threads are 
stripped.  

 

 

Contact service center for replacement.  
Then check weekly as recommended.   

 

 

Computer screen illu-
minates, but does not 
register when rowing. 

 

 

Loose or failed 
connection/
Sensor gap 
too wide (see 
erratic com-
puter display). 

 

 

Check that the computer lead is con-
nected properly.  If connected properly  
check sensor gap.  Contact your local 
service center if this fails to address the 
problem. 

The E620 computer 
does not illuminate af-
ter battery installation. 

Batteries in-
stalled incor-
rectly or need 
replacing. 

Reinstall batteries in correct position 
and try again.  If the LCD screen fails to 
illuminate, try rotating the batteries 
slightly in the computer.  If this fails, 
contact your local service center. 

The E620 computer 
display is erratic/slow 
while displaying RPM 
and WATTS 

Gap between 
sensor and 
magnetic ring 
is too wide. 

Remove inspection plate, check sensor 
gap and that magnetic ring is not wob-
bly or loose.  The sensor bracket can 
be bent slightly to bring the reed switch 
closer to the magnetic ring.   

Troubleshooting Guide: 

Summary of Contents for E620 Seated UBE

Page 1: ...Owners Manual ...

Page 2: ...20 assembly instructions 3 Tank filling and water treatment 4 Long term water treatment and basic operation 5 The E620 Ergometer with USB Function 6 Maintenance Troubleshooting 7 Tank belt drive Chain adjustment 8 Parts list and Warranty ...

Page 3: ... follow all safety instructions when raising lowering the E620 control arm Warning 4 Keep fingers clear of pivot points during both assembly and use 3 Do not remove hands while crank is in motion The crank will continue to rotate and could cause injury Note The control arm is gas assisted Use both hands when raising lowering the control arm for safety ...

Page 4: ...E620 Seat M6x20mm seat bolt M6x20mm seat bolt washer M8x15mm bracket bolt M8 spring washer Funnel W hose 6mm Allen Key 4mm Allen Key M10x25mm bolt M10 Nylock M10 Washer E620 Seat E620 Mainframe Chlorine Tablets x 4 ...

Page 5: ...Assembling the E620 Step 1 Remove Seat frame and seat from box Attach seat using 4x M6x20mm bolts and 4x M6 washers Chrome snap faces forward ...

Page 6: ...ng this stage of assembly The yellow tension knob is pre tightened from the fac tory in the optimal position for as sembly in relation to the control arm Do not loosen the yellow tension knob until the telescoping tube has been safely secured to the underside of the control arm as pictured left CAUTION WARNING Keep fingers clear of pivot points at all times ...

Page 7: ...Step 3 Attach the seat frame to the mainframe using 2x M10x25mm bolts 2x M10 washers and 2x M10 nylock nuts Tighten securely E620 Assembly ...

Page 8: ...ty is known to be poor FDF recommends the use of distilled water Draining the Fluid tank When outdoors simply open the yellow fill plug and lie the E620 on its side to facilitate drainage Indoors a container capable of holding 8 liters of water will be required Impeller blades are sharp Do not put fingers into the tank Use the end of the hose to move the impeller should the need arise Warning Wate...

Page 9: ...e sistance handle for the correct resistance lev el to be achieved Long term water treatment Do not use any water treatment other than the tablets supplied with this machine For replacement tablets contact your local First Degree Fit ness distributor Water treatment schedules for the E620 will vary according to the fluid tanks exposure to sunlight but expect 12 months near a bright sunlit window a...

Page 10: ...is includ ed with your E620 Quick start provides instant workout information Just start training to activate You can choose to change UNITS displayed UNITS displays RPM HR MPH KPH Level Adjusta ble from 1 20 Set Changes Time Distance parameters Program Clears cur rent exercise program Reset Clears data ...

Page 11: ...rom the FDF Website 2 Download and Install the Sample USB Applications from the FDF Website www firstdegreefitness com Download and Install NetAthlon 2 XF for Rowers from http www webracing org downloads htm The USB Connector is located on a flying lead at the rear of the IPM along with the Sensor and Heart Rate Monitor Connectors Connect to a Laptop or PC using a standard USB cable you may need t...

Page 12: ... manual Chain drive Check every 100 hours for correct tension Remove the Control arm front end cap and check ten sion using a screwdriver or other tool Tighten as re quired using chain tensioning bolts located at the end of the control arm Do not un der any circumstances use fingers to check chain ten sion See tightening adjusting chain section of this manual E620 pedals Tighten weekly using 15mm ...

Page 13: ...t or right and can not be retightened Aluminum crank arm threads are stripped Contact service center for replacement Then check weekly as recommended Computer screen illu minates but does not register when rowing Loose or failed connection Sensor gap too wide see erratic com puter display Check that the computer lead is con nected properly If connected properly check sensor gap Contact your local ...

Page 14: ...bolts are loosened tighten the chain tensioning bolts in equal small increments max 1 4 turn until the correct tension is achieved Retighten bolts If the chain requires alignment use the chain tensioning bolts individually to correct alignment as shown below Crank arm bolts Axle Tightening right chain tensioning bolt only Tightening left chain tensioning bolt only Tightening left right chain tensi...

Page 15: ...age ceases Adjusting the E620 Drive belt Note If the belt is extremely loose the tank bolts will have to be loosened slightly before adjusting to allow maximum adjustment This will require a 10mm Allen key and 19mm wrench not supplied Do not over tighten the tank bolts once adjustment is complete Tank tensioning bolt Inspection plate cover For detailed instructions on complete belt replacement ple...

Page 16: ...E620 Exploded Diagram Upper control arm Computer stalk mount assembly Telescoping tube gas assisted shock assembly Main frame assembly Tank assembly Seat assembly 12300 ...

Page 17: ...d Cap 38 10114 8 Plastic Bushing 20x16x13x10 20149 1 Handle Shaft Right 10116 2 Bolt M10x60 20150 1 Bolt M10x15 10117 1 Computer Wiring 1200mm 20170 2 Chain Protection Decal 10136 1 Flywheel Shaft 20183 1 Adjuster Cover 10145 1 Bearing Spacer 30x25 1x20 5mm 20184 2 Square Adjuster Nut 10157 1 Sensor Round 20185 2 Bolt M6x100 10162 2 Grub Screw M8x10 20190 2 Aluminum Block Bearing Housing 10170 4 W...

Page 18: ... workmanship within 1 year of the original purchase Specific Inclusions Pedals toe straps Hand grip assemblies Seat All rubber components Computer speed sensor excluding replaceable batteries All drive belts chains Crank arms All pulleys rollers bearings General Exclusions Damage to the finish of any part of the machine Damage due to neglect abuse incorrect assembly or use of the machine Any charg...

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