For Magnetic Stripe Transactions
Find the card reader slot on the right side of the
FD35. Slide the magnetic card from the top of
the device to the bottom with the face of the
card facing outward (right).
Using the PIN Pad
To initiate the transaction, the customer can
swipe, tap for contactless, or insert their
smart card themselves.
Transaction without PIN entry:
Step 1: The customer selects the transaction type
on the FD35 using the blue function keys located below the display.
When prompted, the customer swipes, taps or inserts his card. For
credit sales or gift card redemptions, customers swipe, tap or insert
their cards at the idle prompt.
As an alternative, an associate may select the card type and
transaction type at the terminal. When prompted, the associate
asks the customer to swipe, tap or insert his card.
Step 2: Enter the transaction amount at the terminal and proceed
as normal.
Debit or EBT Sale with PIN Entry:
A debit or EBT transaction may be initiated by either the customer
or the associate. When prompted, the customer swipes, taps or
inserts his card. After the transaction amount has been entered,
the terminal will display “WAITING FOR PIN ENTRY,’ and the FD35
will display the transaction amount (e.g., ‘TOTAL $40.00’) and
‘ENTER PIN’.
The associate instructs the customer to enter their PIN and
confirm the total amount by pressing the ENTER key on the FD35.
While the transaction is being processed the PIN pad display will
read ‘PROCESSING.’
The PIN pad will return to its idle message once the transaction
has been successfully completed. If the transaction was
unsuccessful, an error message will be displayed.
Note: If the PIN is entered incorrectly, press ‘CANCEL; and
re-enter it.
