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Before Starting

The First Data FD35 has a hard-wired power and signal cable  
with a female mini-DIN connector. Connection to a PC or a  
First Data FD terminal requires an adapter cable with a male  
mini-DIN connector at one end and a USB connector at the other. 

Connecting the Device

 

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Make sure the terminal is powered off

 

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Insert the interconnect cable’s USB plug  
into the USB port located on the back of  
the terminal

 

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Connect the opposite end of the interconnect  
cable to the cable that is attached to the FD35 

 

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Once the cables are fully connected, power up  
the terminal

Need Additional Assistance? 

Please contact the Merchant Services Group. For online customer 
service support 24/7/365, log onto MerchantInsider.com

Getting Ready

The unit automatically starts up when connected to the  
terminal/PC. It will display a status message until initialized  
by the terminal or PC. 

For Contactless Transactions

Only contactless-equipped cards/devices, 
which are marked with this icon       can make 
contactless transactions with the FD35

The cardholder will tap his or her contactless 
card/device against the contactless icon       
located on the FD35 (as seen in the image to  
the right)

Visual and audio prompts will indicate each step of the   
payment process

   

Page   3:   

Getting   Ready   

The   unit   automatically   starts   up   when   connected   to   the   PC/terminal.   It   will   display   a   status   message   
until   initialized   by   the   terminal   or   PC.   

   

Using   the   Device   

For   contactless   transactions:   

 

Only   contactless-­‐equipped   cards/devices,   which   are   marked   with   this   icon   

can   make   

contactless   transactions   with   the   FD35   

 

The   cardholder   will   tap   his   or   her   contactless   card/device   against   the   contactless   icon   
located   on   the   FD35   (as   seen   in   the   image   to   the   right)   

 

Visual   and   audio   prompts   will   indicate   each   step   of   the   payment   process   

   

(NOTE:   Insert   photo   of   card   being   waved   over   the   FD35)   

   

   

   

   

   

Page   3:   

Getting   Ready   

The   unit   automatically   starts   up   when   connected   to   the   PC/terminal.   It   will   display   a   status   message   
until   initialized   by   the   terminal   or   PC.   

   

Using   the   Device   

For   contactless   transactions:   

 

Only   contactless-­‐equipped   cards/devices,   which   are   marked   with   this   icon   

can   make   

contactless   transactions   with   the   FD35   

 

The   cardholder   will   tap   his   or   her   contactless   card/device   against   the   contactless   icon   
located   on   the   FD35   (as   seen   in   the   image   to   the   right)   

 

Visual   and   audio   prompts   will   indicate   each   step   of   the   payment   process   

   

(NOTE:   Insert   photo   of   card   being   waved   over   the   FD35)   

   

   

   

   

Swipe or tap card

 

Yellow lights up 
while reading 
card information

Card read and 
sent to the 
terminal for 
processing

Error message.
card not read, 
please present 
the card again

OR

Plug in  

PIN pad here

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