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Troubleshooting

Model HS-4700-S User's Manual

35

Problem Solution

Why is there no display on
the monitor or computer
VGA?

Check to make sure the power adaptor is working and the
output is connected properly.

Make sure the monitor is turned on and the video cable is
connected properly.

Connect the power and turn on the DVR, if there is a blue
screen, but no video on the monitor, change to a
corresponding channel to attempt to display the video.

Why does the video have
"water waves"?

There might be a broken video cable, short circuit, or bad
solder connection.

The video cable can be disturbed by strong power so make
sure it is not next to a strong power cable. Use a good
quality cable.

In this system, only a single line connected to the ground is
permitted. Please connect the host to the ground through the
ground screw located on the back panel.

Make sure the camera, monitor or cables do not have aging
problems.

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Summary of Contents for HS-4700-S

Page 1: ...Indoor Outdoor Analog Wired Cameras with 7 LCD Monitor and Built In DVR Model HS 4700 S USER S MANUAL ...

Page 2: ...velopment the product inside the packaging may look slightly different than the one on the package Lehigh Consumer Products LLC is a subsidiary of Jarden Corporation NYSE JAH To obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 Monday through Friday 7 30 a m 5 00 p m Central Standard Time Made in China M08 0244 000 ...

Page 3: ...System 7 Installing and Connecting the Cameras 7 Connecting the DVR 9 Operating Menus 10 Start Up 10 Main Menu 10 HDD Hard Disk Management 11 Record Menu 12 Record Parameters RecPara 13 Schedule Record 14 Manual Record 15 Playback and Search 16 Search Results 17 Playback 18 Motion Menu 19 Motion Related 19 Motion Schedule 20 PTZ option 21 PTZ Control option 22 Search Logs 23 System Menu 24 Configu...

Page 4: ...29 Playback Control 30 Update 31 Input the Upgrade File 31 System Upgrades 32 Delete System Files from HDD 32 Select Backup File 33 Troubleshooting 34 Technical Information 36 General 36 Camera 36 DVR and Video 37 Warranty 38 Product Limited Warranty 38 Warranty Exclusions 38 Obtaining Service 39 ...

Page 5: ...sonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur with a particular installation If this equipment does cause interferen...

Page 6: ...s Manual 2 DISPOSAL These symbols indicate that it is prohibited to dispose of these batteries in the household waste You can take spent batteries that can no longer be charged to the designated collection points in your community ...

Page 7: ...or business from damage or theft We re watching even when you re not CHECK PACKAGE CONTENTS After unpacking the carton check the contents for damage Contact your supplier or dealer immediately if any part is missing or damaged Your Model HS 4700 S security system consists of 7 LCD monitor with 320GB MJPEG DVR system 1 Wired indoor outdoor cameras 4 Camera stands 4 Mounting kits 4 60 ft BNC cable 4...

Page 8: ...w FRONT PANEL CONTROLS 1 Channel switch buttons 4 8 Arrow buttons 4 2 Four screen display button 9 ENTER button 3 Manual record button 10 Power indicator 4 Menu button 11 Run indicator 5 PTZ control button 12 Record status indicator 6 Play button 13 USB status indicator 7 ESC button 14 LCD power switch 10 11 12 13 14 9 8 4 5 3 2 7 6 1 Cameras supplied with HS 4700 S system are not equipped with PT...

Page 9: ... 485T 485R PTZ connector VOUT1 2 Video output connector VIN 1 2 3 4 Camera video input DC1 2 3 4 DC 12V output power for cameras DC 12V DC input power to DVR system ABOUT THE REMOTE CONTROL quad screen select camera select 1 4 PTZ menu select clear record escape menu select video play controls enter select arrow select buttons 4 picture in picture separate from video play Cameras supplied with HS ...

Page 10: ...00 S User s Manual 6 ABOUT THE CAMERAS The Model HS 4700 S security system includes four wired indoor outdoor color CMOS security cameras camera stands mounting kits and 60 feet of BNC cables camera stand mounting bracket IR LEDs camera lens ...

Page 11: ...lectricity cables and water pipes When installing a camera on an external wall pass the power cable through the wall as close as possible to the camera to reduce the chance of tampering After drilling any hole though an external wall for cable make sure the hole is sealed around the cable 1 Select the position for the camera and install a mounting bracket supplied Screws and anchors are supplied U...

Page 12: ...pplied The connectors on the cables are not weather resistant and should be sheltered from moisture rain and sunlight 5 Connect the power cable from the camera to the DC1 connector on the rear of the DVR Connect the video cable to the VIN1 connector Repeat connection for all four cameras to camera power video cable power supply to camera video BNC cable ...

Page 13: ...y controls the display not the DVR unit The POWER indicator light on the front panel will light When system initialization boot up is complete the image from each active camera will display on the quad screen monitor The RUN indicator will flash when the system is operating in normal mode Note Be sure to connect all components to the monitor prior to plugging in unit 6 optional The DVR can be conn...

Page 14: ...he quad screen monitor The screen displays the date time and channel number Click the left mouse button or use the panel buttons to display a single channel preview screen Press the ESC button or re click the left mouse button to return to the four screen preview MAIN MENU Use the Main Menu to access the operating and programming menus The options are HDD Record Playback Motion PTZ and PTZ Ctrl Lo...

Page 15: ...hard drive Formatting erases all of the information on the hard drive Overwrite Status Active Capacity 305245 34M Free 305109 34M Used 0 FORMAT OK CANCEL Overwrite Select X in box to overwrite existing files when storage area is full Overwrites oldest data first Status Hard disk status Active or Inactive Capacity Total capacity of hard disk Free Amount of hard disk space available Used Amount of h...

Page 16: ... files but will not destroy program files OK Click to save the System setup options and return to the Main Menu CANCEL Click to keep the existing System setup options and return to the Main Menu RECORD MENU Access the Record Menu from the Main Menu Use this menu to set up the record parameters RecPara record schedule and to manually record ManualRec from any of the cameras RecPara Schedule ManualR...

Page 17: ...h and highest Frame Num Select one of six frame options 01 03 05 10 15 and 30 fps frames per second Brightness Set range from 00 99 default setting is 50 Contrast Set range from 00 99 default setting is 50 Saturation Set range from 00 99 default setting is 50 APPLY TO Set current channel options and apply to other channels select a channel number then click the APPLY TO button OK Click to save sys...

Page 18: ... right 00 am to 23 points for 24 hour time To choose an option Press the Menu button or click the mouse button and drag the mouse to select a time period green indicates not selected and red indicates the selected time APPLY TO Set the current channel options in the goal box and apply them to another channel Select the channel number and click the APPLY TO button OK Click to save system options an...

Page 19: ...ec Select X in box to record channel video OK Click to save system setup options and return to Main Menu CANCEL Click to keep existing system setup options and return to Main Menu When the system is recording the front panel REC indicator will be lit and a green dot will display in the right corner of the preview picture for this channel If the DVR turns off due to loss of power while the system i...

Page 20: ...earch mode manual schedule and motion X indicates selected SEARCH Search a recording based on selected options above including serial number channel video recording start time etc In the search list click PAGE to select the input page number or click PREV and NEXT to change the page Move the active frame using the left and right buttons on the panel or mouse To locate listed frame files press the ...

Page 21: ...T PLAY Play the selected video segment s PREV Play previous video segment s NEXT Play next video segment s CANCEL Click to keep the existing system setup options and return to the Main Menu Note The Search List can display up to 100 records starting with the earliest 100 records based on the search inquiry If needed select additional records by changing the search setup options ...

Page 22: ...ce the size of the playback window The display size will return to the default display after playback Close the control tool bar and press the channel button or click the left mouse button to change the size of the playback window Control Pause Play functions Control the FF fast forward speed of playback Options are 1 2 time fast 4 time fast 8 time fast 1 2 time fast 1 4 time fast 1 8 time fast no...

Page 23: ... and day in Motion Menu to set when Motion Detection will be enabled MotionPara Schedule Exit MOTION RELATED Choose the second level menu Motion Para to access its setup menu Channel CH1 Record 1 2 3 4 Duration 05 sec Level Middle Buzzer Timer 00 Sec OK CANCEL APPLY TO X X X X SET Channel Choose a channel 1 2 3 or 4 Record Click X in the box to record the channel Video Recording X indicates video ...

Page 24: ... set and click the APPLY TO button OK Click to save system setup parameters and return to the Main Menu CANCEL Click keep existing system setup parameters and return to the Main Menu MOTION SCHEDULE Select Motion Schedule on the secondary menu and enter the settings options Channel Mon Wed Fri Sun CH1 APPLY TO OK CANCEL 0 6 12 18 CH1 Red On Green Off Channel Select the channel 1 2 3 or 4 Method Th...

Page 25: ... Menu Use this menu to select the address protocol and baud rate for each camera Channel CH1 Address 01 Protocol Pelco D Baudrate 4800 CH1 APPLY TO OK CANCEL Channel Select a channel 1 2 3 or 4 Method PTZ communication address settings range is 00 99 To use this address it must be the same as the PTZ address setting Protocols PTZ communication protocols are Pelco D Pelco P B01 and Samsung Baud Rat...

Page 26: ...control mode options are Direct Focus Zoom Iris and Auto To move the activity box press the right left buttons on the front panel or click the right left mouse buttons press the up down arrow buttons or click the right left mouse buttons to set up the contents L U R D CH1 DIRECT PAST EXIT Channel Select a channel 1 2 3 4 Direct Move field of view left L right R up U or down D Focus Use and to adju...

Page 27: ...nel 1 2 3 or 4 Type Select the type of log alarm logs or operation logs Start Set the start time of the log to be searched End Set the end time of the log to be searched SEARCH Select the SEARCH button the system will display the search results and log information Input the page number then click the GO TO button or the PREVIOUS and NEXT buttons OK Click to save system setup options and return to ...

Page 28: ...n Configure Password Date Time Default Reset About Exit CONFIGURE Access the Configure menu from the System Menu Use this menu to set basic system parameters Standard Present display standard for the system Must be NTSC Video Loss If there is video loss on any channel the system will trigger the alarm buzzer X indicates alarm is on Auto Switch Display the interval time settings for the 4 channel p...

Page 29: ...er the set period 1 2 5 10 15 and 30 minutes and 1 hour Password is required at login OK Click to save system setup options and return to Main Menu CANCEL Click to keep existing system setup options and return to Main Menu MODIFY PASSWORD Access the Modify Password menu from the System Menu Use this menu for password management Old Password New Password Confirm OK CANCEL 0 1 2 3 4 5 6 7 8 9 Old Pa...

Page 30: ...s Date 01 01 2010 Time 01 01 01 OK CANCEL Date System date format year month date Time System time format hour minute second OK Click to save system setup options and return to Main Menu CANCEL Click to keep existing system setup options and return to Main Menu Note Time can not be changed when the DVR is recording Quit the recording before changing the time ...

Page 31: ... Configuration OK CANCEL OK Click to save system setup options and return to Main Menu CANCEL Click keep existing system setup options and return to Main Menu RESET Access the Reset menu from the System Menu Use this menu to restore previously set system options OK Click to save system setup options and return to Main Menu CANCEL Click keep existing system setup options and return to Main Menu ...

Page 32: ...r s Manual 28 SYSTEM VARIATION Access the System Variation About menu from the System Menu Use this menu to view product information hard drive version and software version Product Alma asia DVR HD Ver HD Ver 02 00 SW Ver SW Ver 01 23 OK ...

Page 33: ...ay on the PC desktop Double click the client software icon to start the DVR Client program RECORD SEARCHING Channel Select the channel number 1 2 3 or 4 Mark indicates selected mark indicates not selected Start Time Set the start time for the search End Time Set the end time for the search Event Select the recording type There are 3 options manual timing and motion Mark indicates selected mark ind...

Page 34: ...o file will not be as clear PLAYBACK CONTROL In file playback the playing states for controls are schedule state pause play frame play fast forward slow progressive screenshot and return Schedule state Move anywhere in the schedule state to control the playback schedule Pause play Click to playback the record file Frame play Set up the end time for the search Fast forward Slow progressive Playback...

Page 35: ...the dates in the hard disk will be destroyed 2 Click the checkbox next to Delete the source file after upgrade to delete the source file after upgrading 3 Click the checkbox next to Only ppgrade to USB Device to input only the upgrade file to the USB hard disk 4 Select the upgrade file Click the Browse button and the selected system file will be input R5104 SYS 5 Input file click the Input File bu...

Page 36: ...and display the Operation menu 4 If there is an error turn off the power and repeat the above steps DELETE SYSTEM FILES FROM HDD To delete an upgraded hard disk file available through the USB cable from the DVR equipment PC open the client software go to the Upgrade option select the hard drive disk you want to remove and click the Confirm button to view hard disk information including type disk s...

Page 37: ...n button will change to a pause play button click the button to pause or play the backup file Progress bar Position the location of the progress bar used to control the progress of the video file playback Frame backup Click to backup a single video frame Fast forward Slow progressive Select the playback speed 1 2 speed 4 speed 8 speed 1 2 speed 1 4 speed 1 8 speed Capture Click to suspend video pl...

Page 38: ...peatedly during startup and this may cause the system to start slowly Why does the system keep rebooting after the host self test Check the HDD Make sure the HDD partition is not in the FAT32 format and that the HDD does not have a problem Either of these situations could cause the host to reboot Check Video Parameter setting if the host is in the PAL state but the video input is NTSC the host wil...

Page 39: ...no video on the monitor change to a corresponding channel to attempt to display the video Why does the video have water waves There might be a broken video cable short circuit or bad solder connection The video cable can be disturbed by strong power so make sure it is not next to a strong power cable Use a good quality cable In this system only a single line connected to the ground is permitted Pl...

Page 40: ...ERA Image Device CMOS Video System NTSC Resolution 400 TV lines White Balance Automatic Lens 6 mm Infrared LEDs 30 Effective Pixels NTSC 656 H x 492 V Signal Noise Ratio 48 dB Gain Control Automatic Backlight Compensation Automatic Night Vision Distance up to 50 ft Operating Temperature 14 F 122 F Dimensions camera stand 5 5 x 2 8 x 7 0 Indoor Outdoor Both ...

Page 41: ...SC Video In BNC 4 channel inputs Video Out Monitor and BNC Display Resolution NTSC 680 H x 480 V Compression Format MJPEG Recording Resolution NTSC 352 x 240 120 fps Recording Frame Rate 1 fps 30 fps max Recording Modes Manual Schedule Motion HDD Interface Memory Type SATA up to 500 GB ...

Page 42: ...nection with the product or in any modification or repair is made to the product This warranty does not apply to defects or damages arising by use of the product in other than normal including normal atmospheric moisture and humidity conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner s manual This warranty does n...

Page 43: ...sulting from any breach of warranty or under any other legal theory including but not limited to loss profits downtime goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software BRK does not warrant the software will operate with any other softw...

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