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conSumer AFFAIrS
Your Safe’S unique iDentification numBerS
When contacting Consumer Affairs, you should be prepared to supply some
important information that specifically identifies your safe. This information is
extremely important to assuring prompt and accurate customer assistance.
It is strongly recommended that you identify and record the following information
in the Safe Identification Record form located on page 11.
ImPortAnt
Do not remove tagS
In case your safe becomes inoperable or you lose your keys, these identification
numbers will be needed to correct the problem. It is recommended that the
number tags remain in place on the safe. If removal is necessary, then they
should be attached to the inside back cover of this manual. Store in a safe and
secure place for future reference.
Consumer Affairs
Consumer Affairs
hoW to oBtain WarrantY Service
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact Consumer Affairs at 1-800-323-9005, 7:30 a.m. – 5 p.m.
Central Standard Time, Monday through Friday. To assist us in serving you, please
have the model number, serial number and date of purchase available when calling.
for Warranty Service return to:
First Alert, Inc.
Attn: Warranty Safe Returns
23610 S Banning Blvd
Carson, CA 90745
PleASe cAll uS At 1-800-323-9005 to
eStAblISh A WArrAntY return Set-uP
orDering rePlacement keYS
If you lose the safe entry or Emergency Override keys or would like additional
keys, you can purchase them from First Alert, Inc. You must supply the following
information to assure accurate processing:
1
Name / Address / Telephone Number
2
Safe Model Number / Serial Number
3
Key Number (located on the key and on the Emergency Override Key Lock)
4
Notarized statement of ownership (a notary letter form can be printed off
at www.firstalert.com)
5
Indicate number of keys requested
Please send all the information via fax at 630-851-7995 or mail First Alert, Inc.,
3901 Liberty Street Road, Aurora, IL 60504-8122.
Checks or Money Orders are required for orders received by mail and should
be made payable to First Alert. Contact our Consumer Affairs Department for
costing information prior to ordering.
mail to: first alert, inc.
Attn: Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
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Safe Identification Record
Digital Passcode Record -
Model 2060, 2060E, 2062, 2062E,
2064, 2064E
Your Passcode must be at least 3 digits and no more than 8 digits followed
by the letter A.
Model Number
Serial Number
Key Number
A
B
#
Digital Passcode Record - Model 2060F, 2060EF, 2062F, 2062EF, 2064F, 2064EF
Digital Passcode Record - Model 2070AF
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2070AF
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1234
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MODEL NUMBER
SERIAL NUMBER
KEY NUMBER
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