Fire Ring Burners
REV. B Page 17
TROUBLE SHOOTING
Symptom
Remedy
Fire pit won’t light
1. Bleed gas line.
2. Ensure all gas supply lines are turned ON.
3. Ensure there is not too much media overtop of burner; it can inhibit gas from flowing.
4. Check gas pressure.
Low flame
1. Ensure the base media is at least 1-inch in diameter and top media is no more than 1-inch over
top of burner.
2. Ensure all shut-off valves and key valve is fully open. See page 11; Figure 14
3. Check gas pressure.
4. Check for spider webs blocking the air shutter orifice.
Water in my fire pit
1. Excess dust/sand material from media may be blocking the weep holes to relieve water.
Remove all media and unplug weep holes. Clean or install new media free of dust and dirt.
2. Ensure fire pit enclosure has proper drainage for water and proper ventilation to dry out.
1. The fire pit should be inspected and cleaned before initial use at least annually by a qualified field service person.
2. Any component that is found faulty must be replaced with an approved component.
3. Any tampering or modifying with the fire pit is dangerous and voids all warranties.
4. During winter months in cold climates and various seasons operation the fire pit may be affected by weather
conditions. It is recommended to use a ventilated cover overtop of your fire pit to protect it from humid/rainy weather
conditions when not in use. Heavy rains/downpours could affect the fire pit operation if not covered; if this occurs
ensure you allow the fire pit time to dry out before attempting to operate.
NOTE
: If a combustible type cover is used
over the fire pit when not in use be sure to remove it before operation to prevent a severe safety hazard.
5. Over time stainless steel parts can discolor when heated, usually a golden or brown hue. This discoloration is normal
and does not affect the performance of the appliance.
FIRE PIT MAINTENANCE
Manual changes often occur, ensure to check the Firegear Outdoor
website for any recent updates and warranty information.
FOR TECHNICAL SERVICE, CALL:
Firegear Outdoors
17322 Gothard St
Huntington Beach, CA 92647
Web Site: www.firegearoutdoors.com
(800) 966-8126
