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3.0 TERMS & CONDITIONS OF WARRANTY
• This Firebird product is designed and manufactured to give many years of trouble free
service. We provide a comprehensive warranty of 5 years on the inset stove shell and a
2 year warranty on other parts from date of installation, provided installation has
occurred within 12 months from date of purchase.
Other parts include:
- Ceramic glass for thermal breakage-supply only.
- Refractory materials.
- Rope seals, glass seals and cement seals.
- Grates.
- Paint finish.
• The warranty will only apply if the inset stove is installed by a HETAS approved or
competent, qualified engineer and is serviced annually thereafter. It is important to
retain a copy of all service records and/or invoices.
• This warranty does not cover special, incidental or consequential damages, injury to
persons or property, or any other consequential loss.
• The warranty does not cover installation and operational related problems such as
draught related issues external to the stove, inadequate venting or ventilation, exces-
sive offsets, negative air pressure caused by insufficient burning of improper fuel.
• The warranty does not cover impact damage to enamel.
• Please ensure the warranty registration form (at the back of this manual) is fully
completed by a HETAS approved or competent, qualified engineer and returned to
Firebird within 28 days of complete installation and commissioning.
• The following terms, laid out in the warranty must be adhered to:
(a) All claims under the warranty must be within the above stated time limits.
(b) Warranty implies that the product shall be free from defective parts or workmanship
for a period of warranty cover which begins from the date of installation.
(c) The inset stove must be installed and commissioned by a HETAS approved or
competent, qualified engineer in accordance with a) this instruction manual
b) all relevant standards and codes of practice.
(d) Maintenance should be carried out at the intervals outlined in this manual.
(e) Firebird can accept no liability in respect of any defect arising from incorrect
installation, negligence, fair wear and tear, misuse, alteration or repair by unqualified
persons.
(f) The warranty extends to reasonable labour costs except in the case of a 5 year
warranty period whereby any valid claim made after 3 years will not include labour
costs.
(g) Firebird’s prior authorisation must be obtained before examination or repair of the
inset stove takes place.
(h) Firebird will examine all claims made under the warranty and for any claims deemed
invalid, costs incurred will be borne by the householder.
(i) The inset stove must be used for domestic heating purposes only.
(j) Any defective part removed under any or all of the warranties,
MUST be returned to Firebird.
THE STATUTORY RIGHTS OF THE HOUSEHOlDER
ARE NOT AFFECTED BY THIS WARRANTY
