19
TROUBLESHOOTING
The Vibrating Pad does not vibrate when test-
ing.
Check the Vibrating Pad is correctly connected to the Strobe. If it
is correctly connected and the Fault (amber) LED is flashing after
2 minutes, contact Technical Support on 0800 141 2561.
The Strobe is connected to the Power Supply
but the Power (green) LED is not illuminated
Check the power supply is plugged in and switched on at a
working power socket.
The Fault (amber) LED flashes once every 5
seconds continuously
Urgently restore mains power to the Strobe unit. If the Strobe
unit is plugged in to the mains supply and has been switched
on for at least 72 hours, the battery may be faulty. Call Technical
Support on 0800 141 2561.
The power (green) LED is illuminated, and the
Fault (amber) LED is also continuously lit
The strobe unit is not interlinked (“learned in”) to the rest of the
network. If you have learned in the unit, and this is happening
regularly, call Technical Support on 0800 141 2561.
The Strobe and Pad does not respond to a
smoke or CO alarm that is being tested.
Check that the alarm and the strobe and pad have been
interlinked (“learned in”) correctly. Check that the units are in
range. See “Positioning”, page 9. If the strobe and pad still fails to
respond, call technical support on 0800 141 2561.
The Fault (amber) LED double flashes, rapidly
One or more alarms in the network are missing, faulty or disabled
(removed from its base).
Unit chirps once per minute
Refer to product indicators (page14) for LED flash pattern. If in
doubt contact Technical Support on 0800 141 2561.
