12
TROUBLESHOOTING
Problem
Solution
Your smoke alarm
does not sound
during testing
• Make sure alarm has been rotated clockwise as far as it can go and is
securely located on base plate (this means the power pack has been
activated) . If testing immediately after first activating the alarm you
should allow a few seconds for the alarm to settle before testing .
• Make sure you push the centre of the test button firmly .
• If the unit has been silenced and is in low sensitivity mode it may not
test . Wait 15 minutes then try again .
• If the alarm has been recently fitted and it still fails to self test then
contact technical support .
Your smoke
alarm chirps
intermittently
• Check the location of your smoke alarm .
• Check that your smoke alarm is definitely the source of chirping;
make sure the noise isn’t coming from another alarm (smoke/carbon
monoxide/burglar/gas alarm) by process of elimination .
Your smoke alarm
activates when no
smoke is visible
• Check the location of your smoke alarm (see ‘Positioning’) .
• Clean the smoke alarm (see ‘Maintenance’) .
The low battery
warning silence
chirp does not
silence when
the test button is
pressed
• You can only silence the low battery warning chirp for a maximum
of 10 times . Replace your smoke alarm immediately to ensure
protection in case of fire .
• If the red LED flashes at a separate time from the chirp, a fault is
indicated .
• If within warranty contact Technical Support . Otherwise replace
immediately .
You experience
frequent
unwanted
alarms
• Check the location of your smoke alarm (see ‘Positioning’) .
• Clean the smoke alarm (see ‘Maintenance’) .
• If the frequent unwanted alarms continue contact technical
support for advice .
If you have any questions, please contact the Technical Support Team between
9am - 5pm Monday – Friday . Telephone:
0800
141 2561
or e-mail:
You can also visit the support section of our
website
www.fireangel.co.uk
DISPOSAL
Waste electrical products should not be
disposed of with your other household
waste . The alarm is ideally suited for
disposal within the waste electronic and
electrical equipment (WEEE) recycling
scheme .
Please recycle where facilities exist . Check
with your local authority, retailer or contact
our technical support team for recycling/
disposal advice as regional variations
apply .
Once the alarm is removed from the base
plate the internal power pack (battery) will
be deactivated and the alarm will stop
emitting the low power warning chirp . The
unit is now ready for disposal .
WARNING:
Do not attempt to open .
WARNING:
Do not burn .
WARRANTY
Sprue Safety Products Ltd warrants to
the original purchaser that its enclosed
smoke alarm be free from defects in
materials and workmanship under normal
residential use and service for a period of
10 (ten) years from the date of purchase .
Provided product is sent back to Sprue
Safety products with proof and date of
purchase, Sprue Safety Products Ltd
hereby warrants that during the 10 (ten)
year period commencing from the date
of purchase Sprue Safety Products Ltd,