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LIMITED WARRANTY

Customers in the Conti

guous

 US

With proof of purchase from an authorized retailer

, t

his product is

 warranted 

for a period of 1 year from original purchase date against defects in materials 
and workmanship under normal use. This warranty does NOT cover normal 
wear/weathering,

 

exposure to water, freezing temperatures, oils, fluids, or 

chemicals

 OR use in a commercial context if the unit is not designated as a 

commercial model

. At Well Traveled Living’s sole discretion, products under 

warranty will be repaired and/or replaced at no charge to the customer. 
Returns sent back to Well Traveled Living must be sent via prepaid freight in 
the original retail packaging.

For warranty service

,

 contact Well Traveled Living at the address, phone 

numbers or website and email listed in this owner’s manual. Be sure to have 
your sales receipt, date of purchase and catalogue/model numbers available 
when calling. All warranty service will be coordinated by Well Traveled 
Living’s, Amelia Island, Florida service center. This warranty is extended only 
to the original owner. Proof of purchase will be required before warranty 
service is rendered. The sales receipt is the only valid proof of purchase. This 
warranty only covers failures due to defects in materials or workmanship 
which occur during normal use. Failures and/or damage which result from 
accident, negligence, misuse, abuse, neglect, mishandling, alteration or 
modification, failure to maintain, improper assembly or maintenance, service 
by unauthorized agency or use of unauthorized components or damage that is 
attributable to acts of God are NOT covered.

This limited warranty gives you specific legal rights and you may also have 
other rights which vary from jurisdiction to jurisdiction. The provisions of the 
United Nations Convention on Contracts for the Sales of Goods shall not apply 
to this limited warranty or the sale of products covered by this limited 
warranty.

• THERE ARE NO EXPRESS WARRANTIES EXCEPT AS 

LISTED

.

•  PURCHASER ASSUMES ALL RISKS IN THE 

ASSEMBLY  AND OPERATION OF THIS UNIT

.

•  FAILURE TO FOLLOW WARNINGS AND 

OPERATIONAL  INSTRUCTIONS CONTAINED IN 
THIS MANUAL  CAN RESULT  IN SEVERE PROPERTY 
DAMAGE AND/OR PERSONAL  INJURY

.

•  IN NO EVENT WILL WELL TRAVELED LIVING, OR 

ITS DIRECTORS, OFFICERS OR AGENTS BE LIABLE 
TO THE PURCHASER OR ANY THIRD PARTY, 
WHETHER IN CONTRACT, IN TORT, OR ON ANY 
OTHER BASIS, FOR ANY INDIRECT, SPECIAL, 
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR 
INCIDENTAL  LOSS,  COST, OR DAMAGE ARISING 
OUT OF OR IN CONNECTION WITH THE SALE, 
MAINTENANCE, USE, OR INABILITY  TO USE THE 
PRODUCT, EVEN IF WELL  TRAVELED LIVING OR 
ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN 
ADVISED OF THE POSSIBILITY  OF SUCH LOSSES, 
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, 
OR DAMAGES ARE FORESEEABLE. IN NO EVENT 
WILL WELL TRAVELED LIVING, OR ITS OFFICERS, 
DIRECTORS, OR AGENTS BE LIABLE FOR ANY 
DIRECT LOSSES,

 

COSTS OR DAMAGES THAT 

EXCEED THE PURCHASE PRICE OF THE PRODUCT.

•  SOME JURISDICTIONS DO NOT ALLOW THE 

EXCLUSION OR  LIMITATION  OF INCIDENTAL  OR 
CONSEQUENTIAL  DAMAGES, SO THE ABOVE 
LIMITATION OR  EXCLUSION  MAY NOT APPLY  TO 
THE PURCHASER.

Important Notice

Do NOT return to place of purchase

for customer service

 and 

warranty issues:

C

all toll-free

 

E

mail 

Li

ve chat 

(866) 985-7877

9 a.m. – 9 p.m., EST

[email protected]

balkenehome.

com

 

9 a.m. - 

6

 p.m., EST

, Monday - Friday

Distributed by:

Balkene Home

716 S 8th Street,  Amelia Island, FL 32034

 

balkenehome.com

[email protected]

(866) 985-7877

Fire Sense

®

Patio  Sense,

® 

Avalon Home,

®

 M

ojave Sun

®

,  Vulcan

®

,

  Balkene Home

®

 

and Well Traveled Living

®

 are registered trademarks of 

Well Traveled Imports, Inc

®

.  All assembly instruction presentations are the property of Well Traveled Imports, Inc.

®

 and are protected by 

U.S. copyrights and trademarks. All rights reserved.

EXTEND YOUR WARRANTY

When you purchase a Fire Sense

 

or 

Balkene

 Home product

 from any authorized retailer

, you

'll

 have peace 

of mind 

in 

knowing that it comes with a one-year warranty. Extend your warranty for 

an additional year

 

when you review your 

item

 

at

 

balkenehome

.com 

within 365 days of purchase.

by

Summary of Contents for 61445

Page 1: ...ng this equipment WARNING FOR OUTDOOR USE ONLY Comfort Quality Style Since 1998 Natural Gas Outdoor Patio Heater Item 61445 ATTACH YOUR RECEIPT Keep a copy of your proof of purchase or order confirmation which will be required if you need to contact us about warranty coverage Serial No Purchase Date WARNING This product can expose you to chemicals including Carbon Monoxide Lead Chromium hexavalent...

Page 2: ...st few pages and is also located throughout this manual Keep this manual for future reference and to educate new users of this appliance This manual should be read in conjunction with the labeling on the appliance Safety precautions are essential when any mechanical or gas fueled equipment is involved These precautions are necessary when using storing and servicing Using this appliance with the re...

Page 3: ...ctions Do not block the air flow into or out of the heater Carbon Monoxide CO poisoning produces flu like symptoms water eyes headaches dizziness fatigue and possibly death You can t see and you can t smell it It is an invisible killer If these symptoms are present during operation of this product get fresh air immediately For outdoor use only Never use inside house or other unventilated or enclos...

Page 4: ...packed in 1 inner carton D Main Post 2 E Gas Hose 1 attached to Head Assembly F Lower Post 1 G Base 1 H Base Cover 1 M6x12 Bolt w Lock Washer Qty 10 M6 Nut Qty 12 Wing Nut Qty 3 M8 Nut Lock Washer Washer Qty 4 HARDWARE CONTENTS A B C D E F G H M6 Washer Qty 12 M8x110 Expandable Bolt Qty 4 Anchoring Pin Qty 4 ALSO REQUIRED Not included Install by unscrewing igniter button AAA Battery Qty 1 ...

Page 5: ...driver w medium blade Drill and or large Rubber Mallet used for fixing base to the ground Adjustable wrench 2 Note 10mm wrench or socket should fit M6 bolt 13mm wrench or socket should fit M8 bolt Leak test solution NOTE This heater has an Electronic Ignition and requires installation of 1 AAA battery Install battery by unscrewing the RED IGNITER BUTTON OPTION A for solid ground such as concrete U...

Page 6: ...cated in the neck of the Head Assembly that MUST be removed prior to attaching Head Assembly to the Upper Post Route Gas Hose E down into assembled post and align 4 small holes on Head Assembly C with 4 Small holes in Main Post F Note Control knob should be above decal on post Insert an M6x12 Bolt w Lock Washer bolts into each of 4 holes and tighten Hardware Used 4 M6x12 Bolt w Lock Washer ...

Page 7: ...gned Reflector Panels A come packaged in two brown boxes with two panels in each box Hardware for assembly is already affixed to each panel Place two panels side by side and remove the two cap nuts and washers that are affixed to one panel Insert the affixed bolts into the open holes on the adjacent panel Place the washer over the bolt and screw on cap nut Repeat these steps until all four panels ...

Page 8: ...in the absence of local codes with national fuel gas code ANSI Z223 1 NFPA54 natural gas and propane Installation Code CSA B149 1 or propane storage and handling code B149 2 A natural gas source may be hazardous and should be checked by your local gas supplier Never use a natural gas source with a damaged valve connection The natural gas source must be constructed and marked in accordance with the...

Page 9: ...rmed Operating Instructions WARNING Perform all leak tests outdoors Extinguish all open flames NEVER leak test when smoking Do not use heater until all connections have been leak tested and show no signs of leakage efore 1 Your heater was designed and approved for OUTDOOR use only Do NOT use it inside a building garage or any other enclosed area 2 Make sure surrounding areas are free of combustibl...

Page 10: ... m There are no signs of spider or insect nests in heater orifices m All burner passages are clear m All air circulation passages are clear m Clothing or other protective material should not be hung from the heater or placed on or near the heater m Any guard or other protective device removed for servicing the heater must be replaced prior to operating the heater m Installation and repair should b...

Page 11: ... to OFF or closed WHEN HEATER IS ON Emitter screen will become bright red due to intense heat The color is more visible at night Burner will display tongues of blue and yellow flames These flames should not produce thick black smoke indicating an obstruction of airflow through the burners The flame should be blue with straight yellow tops If excessive flame is detected turn off heater and consult ...

Page 12: ... or orifices This dangerous condition can damage heater and render it unsafe for use Clean burner holes by using a heavy duty pipe cleaner Compressed air may help clear away smaller particles Carbon deposits may create a fire hazard Clean dome and burner screen with warm soapy water if any carbon deposits develop Note In a salt air environment such as near an ocean corrosion occurs more quickly th...

Page 13: ...Replace hose regulator assembly Low burner flame Gas flow is obstructed at gas line valve Have a gas technician examine lines regulator Gas hose is kinked Check and straighten or replace Burner unit issues Carbon on reflector and emitter screen Clean components as needed Thick black smoke Blockage in burner assembly thoroughly clean burner Questions problems missing parts Before returning to your ...

Page 14: ...mited warranty THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED PURCHASER ASSUMES ALL RISKS IN THE ASSEMBLY AND OPERATION OF THIS UNIT FAILURE TO FOLLOW WARNINGS AND OPERATIONAL INSTRUCTIONS CONTAINED IN THIS MANUAL CAN RESULT IN SEVERE PROPERTY DAMAGE AND OR PERSONAL INJURY IN NO EVENT WILL WELL TRAVELED LIVING OR ITS DIRECTORS OFFICERS OR AGENTS BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY WHET...

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